This hotel has a major safety issue. Solo traveller and on my second to last night was awoken to a banging of the door by someone claiming to be security and was hidden from view through the peephole. Repeatedly said I had to open the door or they'd be forced to enter and would count down from 3. This went on for around 10 minutes. Managed to phone front desk who sent a "real" security man so advised he would check the floor, and then the night manager came to apologise and the police were called who took a statement. No follow up given on that whatsoever. No mention to change room or anything to that effect or any mention of checking CCTV either. Felt completely fobbed off with what was a major concern. No longer feeling comfortable to stay another night, I checked out a day early to go to another hotel, and when asked the reasons, to which I gave, it was merely shrugged off. Rooms are accessed by elevator and key card so someone would only be able to access the rooms if they had a key card to hand. Feel I had been watched for the duration of my stay and that's why my room had been targeted. Be warned solo travellers and best avoid.…
Comfortable stay. Clean room, plenty of linen, fridge and microwave. Walking distance to public transportation, shopping, and restaurants. Friendly staff. Restaurant offers breakfast only which is average at best - eat elsewhere.
We were a group of about18 people and stayed here for two nights before an Alaskan cruise. In advance I was connected with Anna Hughes who oversees group sales. I could not be happier. She gave us a great group rate and answered all our questions and made recommendations for the area. The hotel is in the middle of downtown and close to the Space Needle, Pike Market and all the sites. The bed was comfy, the room was spacious and we had zero negative issues. Most of the rooms offer great skyscraper views of Seattle including the Space Needle. The breakfast was pricey and buffet style. Pretty basic. Not great but not horrible. The hotel even set us up with a great independent shuttle to the cruise ship that cost $15/pp. If you’re a large group call the hotel and ask for Anna Hughes. You won’t be disappointed. If you’re just two people, book directly. We’re glad we did!…
We stayed at this hotel as conveniently close to the Seattle Convention Centre. The hotel is well far from been categorised as a 4 star. It is outdated in all aspects; the furniture is cranky, the air conditioning is very very noisy, the wallpaper stained, the bed linen with marks and discoloured ( white looking yellow ) and the carpet old to the point that the room is smelly. The breakfast is expensive and very poor in quantity, with a breakfast area not big enough to accommodate the clients staying at the hotel. The lobby is old looking. If you then want to have a drink, bear in mind the personell is slow and disorganised. This is all on top of the fact that downtown Seattle is full of drunks and homeless that do drugs in plain daylight. Definitely, a stay to forget !
Clean, comfortable room. Nice view of the Needle and the water. A short walk to everything including light rail. Chambermaids were efficient, pleasant and friendly. The hotel restaurant was average but the cocktails were inexpensive.
Standard city style, functional hotel in good location. Approx 10 mins walk to Pioneer Square and Pike Place market and 20 mins to King Street station, although University Street station. with trains direct from the airport. is only about 7 mins walk. We only stayed one night so didn't use any facilities or take the breakfast - at c$30 pp with tax and service you'd need to be pretty hungry. Check in was prompt and friendly. Room was spacious. Recently refurbished bathroom but shame has shower in tub with curtain rather than a cubicle. Bedroom was OK but drab and could also do with a bit of a makeover. However bed and pillows, most importantly, were really comfortable. I was impressed that front desk texted about an hour after check on to ensure the room was OK and to establish if we needed anything. Would stay again but it was pricey at over $200 pn without breakfast. In saying that it was one of the best priced options in this location.…
The toilet didn’t work. We had to move rooms. We tried the in hotel restaurant, for the amount of money, it was overpriced. There was no reason you should struggle with a basic steak dinner and few drinks. I expect more from downtown Seattle. They need more help, they had one waitress for the whole restaurant. They had folks bring out food not sure where it went. It was just an expensive struggle. We are frequent IGH members, I guess they are doing their best. I would stay elsewhere if you have the option.
Stayed here for two nights after a long flight. Beds super comfortable and room was very quiet. Great location and very clean. We had breakfast in one morning and while we had a short wait, the food was very good and everyone was really really nice.
Room was clean. Public areas clean. Great location. Walk to Pike Place Market. Walkable to light rail station. Sometimes a wait for the elevator. Really the only negative. Friendly staff. Had a great stay. Would stay again if traveling to Seattle.
We stayed 3 nights here and enjoyed our stay. The location is great as it’s a short walk to downtown or Pike Place markets. Lots of restaurants in the area as well. Close to freeway on ramps so driving around the area is also very convenient. Hotel itself is average to good. Our room was average it was clean and ok size and nice shower. Sleep quality was also good. Nothing outstanding but nothing terrible either.