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Fairfield Inn & Suites Atlanta Kennesaw

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Fairfield Inn & Suites Atlanta Kennesaw
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168 Reviews from our TripAdvisor Community

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Showing 167: English reviews
New Buffalo
Reviewed 4 days ago NEW

We stayed here in November and were quite disappointed in the condition of the hotel compared to our previous stay the year before. In the first room they gave us we ran water in the tub and the drain didn't work at all and the faucet was corroded and disgusting. Asked for a different room and this time the TV...

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Helpful?
Thank garyrP454MB
Rory P, General Manager at Fairfield Inn & Suites Atlanta Kennesaw, responded to this review

Gary, Thank you very much for your feedback regarding your stay. I am deeply embarrassed and disappointed that the quality of your stay was not on par with what we strive for at our property. Please forgive me for the condition of your rooms and I would like to offer you 10,000 Marriott rewards points as a gesture of good...

Michigan
Reviewed 1 week ago

This was our first stay here and we would not hesitate to stay again. The place has some age on it, but it is clean and comfortable for an overnight stop while traveling. We picked it by brand and time of day our travel would get us there. The staff was outstanding. It helps that we have a Platinum Marriott...

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Helpful?
Thank Russ K
Berlin, Connecticut, United States
Reviewed 4 weeks ago

We had a nice clean room & bath, with a quiet A/C. The hotel is well maintained with a good breakfast. Easy off/on to I-75, with several chain restaurants close by (some you can walk to). We would stay here again.

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Helpful?
Thank Thomas W
Madera, California
Reviewed October 25, 2016

Although this hotel has the potential to be more than what it is, I would definitely have to give it only an average rating. The front desk staff were wonderful - very friendly and accomodating. My room was okay. The bed was very comfortable. However, the bathroom was not as clean as I would have liked. The floor needed mopping....

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Helpful?
Thank tmf4him
Rory P, General Manager at Fairfield Inn & Suites Atlanta Kennesaw, responded to this review

Good Morning, Thank you for your feedback, as we are always trying to improve comments like yours are invaluable to ensure we can provide the kind of quality guest service you have come to expect from the Marriott brand. I have shared your comments with my department heads in order to better improve. Thank you again, Evan N - General...

Somerville, Alabama
Reviewed October 23, 2016

We stayed for 9 nights, probably the longest I have ever stayed in one hotel! It was very clean in the room, but the lighting was terrible. Not a bright light in the room. The lobby and breakfast room were clean, but there is a big dirty orange ottoman in the foyer. The phone in the room did not work,...

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Helpful?
Thank Linda K
Evan N, General Manager at Fairfield Inn & Suites Atlanta Kennesaw, responded to this review

Thank you for your comments, we value any feedback provided to help us better improve our service quality to our guests. Regards, Evan Naeher General Manager

Evans, Georgia
Reviewed October 22, 2016 via mobile

Clean, comfortable, great staff, convenient to great restaurants and shopping, good complimentary breakfast, small shop off of lobby with snacks and essentials. I was able to get a great price through Trip Advisor that was equal to the prices at other sub par hotels in the area. I will stay here again when I visit the area or other Fairfield...

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Helpful?
Thank jghow1978
Marana, Arizona, USA
Reviewed October 20, 2016 via mobile

Very disappointed - room smelled musty and was very dated. Repair work was being done outside my room on the 3rd floor and the floors were left dirty with debris and dust. The elevator broke done twice in 4 days and was shaky when it did work. I'm a Marriott Executive Platinum and can honestly recommend that this place needs...

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Helpful?
Thank Peter U
Evan N, General Manager at Fairfield Inn & Suites Atlanta Kennesaw, responded to this review

Thank your for your feedback, I have shared your comments with my department heads. Regards, Evan Naeher General Manager 770-427-9700

Westchester County, New York
Reviewed October 3, 2016 via mobile

Visited the hotel for a few nights with my family, was doing some touring for various reasons. The hotel was just what we needed. It was clean, spacious, and the staff was great, in particular Tivina. From the time we checked in, Tivina greeted us with great conversation, helpful with giving us information about the area, and was attentive to...

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Thank A M
Buford, Georgia
Reviewed October 2, 2016

I have stayed at this property many times over the past 12 years as a traveling sales territory rep and happen to be a Marriott Platinum Premier Member. No experience at this hotel had ever been particularly problematic (although some minor issues here and there through the years, but always with a more than helpful and congenial support staff). I...

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Helpful?
Thank Frank C
Evan N, General Manager at Fairfield Inn & Suites Atlanta Kennesaw, responded to this review

Good Afternoon, Thank you for your feedback regarding the issues you experienced. As we spoke on the phone earlier regarding this issue I want to reassure you per that conversation that we will be getting your cards out to you by tomorrow morning. Thank you again for your feedback as we strive to improve our hotel and ensure that our...

Germantown, Tennessee
Reviewed September 11, 2016 via mobile

My wife and I have stayed here several times before and had a very good experience. This time I could tell that there seemed to be a difference. Our room was not ready when we arrived. That has never happened before. I even called and spoke to the front desk and told them about our arrival time and we were...

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Helpful?
Thank RalphCIII
Evan N, General Manager at Fairfield Inn & Suites Atlanta Kennesaw, responded to this review

Thank you for your feedback regarding your stay with us, as we strive to improve our service your comments are extremely helpful in allowing us the opportunity to make our staff and by in large our hotel a better place to stay. I apologize that your stay was not up to the normal standard we hold ourselves to here and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Fairfield Inn & Suites Atlanta Kennesaw

Address: 3425 Busbee Dr NW, Kennesaw, GA 30144
Location: United States > Georgia > Kennesaw
Price Range: $94 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Atlanta Kennesaw 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Atlanta Kennesaw Hotel Kennesaw
Fairfield Inn And Suites Atlanta Kennesaw
Fairfield Inn Kennesaw
Fairfield Kennesaw
Kennesaw Fairfield Inn
Hotel Style:
#5 Family Hotel in Kennesaw
#6 Business Hotel in Kennesaw
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Questions & Answers

Here's what travelers have asked, with answers from Fairfield Inn & Suites Atlanta Kennesaw staff and other travelers.
2 questions
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Questions? Get answers from Fairfield Inn & Suites Atlanta Kennesaw staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If on the first floor, ask for the room with the locking window.”
 of 5 bubbles Blindref, Aug 25, 2016 | Read review
“its all good”
 of 5 bubbles Uncle_Pauly, Mar 15, 2016 | Read review
“Room 118 is an extra large king suite next to the lobby, ask for a high floor if you can”
 of 5 bubbles Wmsmom, Jul 27, 2015 | Read review
“Accessibility is always easiest on the 1st floor, whereas the top floor is typically the quietest. Take your pick.”
 of 5 bubbles Sara668, May 7, 2015 | Read review
“The first floor has very easy accessibility if you need a handicap room.”
 of 5 bubbles 131RichardM131, Apr 29, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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