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Firstly, kudos to Roderick for allowing me to checkin a couple of hours before the permitted checkin time.This definitely helped me settle down quickly and made me feel at home.The room was clean and had was equipped with all the essentials I needed away from...More
This was the nastiest hotel I have ever stayed in. I did not feel clean whatsoever- even taking a shower! The wallpaper was peeling off, the floor was cracking, the carpet was literally sticky and mushy under my feet. I felt like I was staying...More
Rooms were not very clean. Dishes in the cabinet still had food on them, not stuck on food but bread crumbs and grease. Coffee pot was full of mold. Floor had dirt, dead bugs, and cobwebs. Lobby did not look clean. Old stained carpet and...More
1 Thank adjuster123
Response from Manager_11525, General Manager at Extended Stay America - Atlanta - Kennesaw Chastain Rd.Responded October 2, 2013
The staff and I read your comments about your stay with us. I am so disappointed about the cleanliness of the hotel and your room. Please accept my apology. To prevent this from happening again, my team will be using your specific comments about the...More
This is the kind of place that serves construction related workers on temporary assignment, families that need a temporary home, people who have animals, etc. besides the casual traveler like myself who can't afford much. It takes a lot of wear and tear. If you...More
Thank MELINDA L
Response from Manager_11525, General Manager at Extended Stay America - Atlanta - Kennesaw Chastain Rd.Responded September 17, 2013
Melinda - I appreciate you bringing your experience to our attention. I am so glad that you liked your clean quiet room, our property overall and the hotel's location. Still, we strive to provide guests with all the comforts of home, so I am disappointed...More
Nobody was at the front desk when we pulled in at noon, nobody there again at 2 after we went to lunch to kill time. Had to wait for someone to "come back" to get our room. Nobody there at 6:30 a.m., No breakfast (not...More
$78 - $120 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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