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Comfort Suites Atlanta / Kennesaw

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Comfort Suites Atlanta \/ Kennesaw
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220 Reviews from our TripAdvisor Community

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Showing 220: English reviews
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Acworth, Georgia
Reviewed 2 weeks ago via mobile

Close enough to Cracker Barrel to walk but just a little too far (3-5 blocks) to walk to other restaurants/bars. Right off the Interstate so it's easily accessible. Nice heated pool! Clean room. Great staff with excellent knowledge of the area. I would not hesitate to stay here again for business or a family weekend.

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Helpful?
Thank mrdriggy
Reviewed December 23, 2016 via mobile

Stopped here for an overnight visit on our way home from Florida. I debated giving this a 3 star. I called ahead to check for room availability. The front desk staff were friendly and helpful. The hotel has an indoor pool, which is primarily why we chose the hotel in the first place. It was advertised as an "indoor heated...

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Helpful?
Thank Lizzie070410
Mattoon, Illinois
Reviewed December 13, 2016

Hello, my husband and I checked into this hotel while traveling and did not have advance reservation. I had been out of the country and had a hold on my debit card. It was declined due to the hold, so had to use a different card. My complaint is that the hotel charged me for 2 rooms I did not...

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Helpful?
Thank MCarnes_48
Management response:

Good Afternoon, I wanted to first apologize about the billing issues you had. I did try reaching out to on the next business day after you called the hotel at 2:45 PM. I did speak with a Choice representative who informed us they had you on the other line and would relay to you that we recommended disputing the second...

Reviewed October 23, 2016 via mobile

We are in the Marietta area for baseball, pretty much year-round. Two weeks ago, a hurricane was hitting Florida and the east coast, on the same weekend as a baseball tournament here. We booked early, and are we ever glad we did. Rooms sold out all over the Atlanta area as a result of the hurricane evacuation. When we checked...

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Helpful?
Thank Mike M
Battle Creek, Michigan
Reviewed September 14, 2016

I needed a room at last minute during my extended vacation in Kennesaw Georgia. When I arrived staff remembered my voice because of my phone inquiry. I received my room so promptly Staff all friendly and helpful, Lobby was clean and decor very nice. The King room I had bed was very comfortable and room very quiet. Great breakfast in...

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Helpful?
Thank Dee P
AmandaDixon3366, General Manager at Comfort Suites Atlanta / Kennesaw, responded to this review

Thank you for your kind feedback. We appreciate you choosing our location and hope to see you again soon!

Reviewed September 10, 2016 via mobile

We stayed here two years ago and this time out experience was just as nice. Recently remodeled, comfortable beds and clean, this hotel is very nice and a good value. Also despite being full to capacity, we did not hear any noise from other rooms. We will definitely stay here again.

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1Thank Oakhilltn
AmandaDixon3366, General Manager at Comfort Suites Atlanta / Kennesaw, responded to this review

Thank you so much for taking the time to write a review of your visit to our location! We do appreciate your business & loyalty and hope to see you again soon!

Lexington, South Carolina
Reviewed September 5, 2016 via mobile

My boyfriend and I stayed here. AWFUL customer service. The stay was a disaster!! Don't stay here unless you have NO other choice. We arrived on Saturday, having booked a room for two days. The marquee scrolling the sign advertised the indoor heated pool, wifi, business center.... We checked in and went to our room. Room was pretty good. Clean,...

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Helpful?
Thank Motcmom
AmandaDixon3366, General Manager at Comfort Suites Atlanta / Kennesaw, responded to this review

Thank you for your feedback. I am sorry that your visit with us was not up to par however I am glad to know that your room was nice, clean and comfortable. I do apologize that you were not informed of our pool being closed for renovations when you checked in and also for the response from our agent. We...

Orlando, Florida
Reviewed August 23, 2016

Overall, this hotel was fine. Very nice area. But I have to seriously downgrade it because of an awful WiFi connection. Needed to do some work from my room, but the service was so bad that I gave up. This was at the end of a three-week trip during which i stayed at a half dozen hotels between Florida and...

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Helpful?
Thank tbarker13
AmandaDixon3366, General Manager at Comfort Suites Atlanta / Kennesaw, responded to this review

Thank you for your feedback. I am sorry that you had issues with your connectivity while you were here with us. We have recently upgraded our WIFI network and have had very good responses from our guests so far. I will certainly discuss with our IT department and see what may have happened during your visit with us. I do...

The Villages, FL
Reviewed August 5, 2016

It is rare that I rate any hotel as excellent. But this hotel deserves it. From check-in to check-out, this hotel give top service. The desk staff is very friendly and efficient. Their recommendation for dinner was right on. Just a short walk around the corner. They even have a Manager's Buffet for evening snacks which was more then just...

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Helpful?
1Thank Semi-Oldtraveler
AmandaDixon3366, General Manager at Comfort Suites Atlanta / Kennesaw, responded to this review

Thank you so much for your kind review of our hotel. We do appreciate your feedback and we are pleased to know that your visit with us was a good one. We do look forward to seeing you again on your next visit to the area.

Charlotte, North Carolina
Reviewed August 3, 2016

Last minute decision to book additional room due to the fact the night clerk said NO roll always available, after being promised there would in fact be one there when I arrived. Ball tournament going on, last week in June, already had family in 3 rooms, my choice was to just bunk with them for the 1 night, they couldn't...

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1Thank 172Cindy
AmandaDixon3366, General Manager at Comfort Suites Atlanta / Kennesaw, responded to this review

Thank you again for your feedback. We have addressed the issues you mentioned. We do appreciate your patronage and enjoyed having your family here with us.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Comfort Suites, a Kennesaw hotel at Kennesaw State University.Located with easy access to Interstates 75 and 575, the Comfort Suites® hotel is just 10 miles outside of Atlanta. Popular attractions like Six Flags Over Georgia theme park, Georgia Aquarium, Turner Field ballpark, Kennesaw State University, Zoo Atlanta and the Marietta Diner family restaurant are minutes from this Kennesaw, GA hotel. Kennesaw Mountain National Battlefield Park is less than seven miles away. This historic landmark is filled with Civil War battlefields, trails and artifacts for you to explore. The park also offers guided tours and battle reenactments for you to enjoy.Several golf courses, parks and entertainment venues are in the vicinity. Shopping enthusiasts can look for that must-have item at nearby Town Center at Cobb mall. A number of restaurants, cocktail lounges and coffee shops are close by.This Kennesaw, GA hotel offers features, including: Free hot breakfast, Free wireless high-speed Internet access, Free shuttle service within a five mile radius from 7:00 a.m. to 7:00 p.m. Indoor heated pool, Fitness center. Our on-site business center provides guests with modern conveniences like a public computer with Internet access and copy and fax services. We also have a free USA Today newspaper for your convenience. All of our spacious guest suites are equipped with microwaves, refrigerators, flat-screen televisions, coffee makers, curved shower rods, hair dryers, irons, ironing boards, sofa sleepers and cable television with free HBO. Handicap accessible and connecting rooms can be requested. For added convenience, coin-operated laundry facilities are located on the premises and valet cleaning services are offered. Ample parking is available and can accommodate most cars, trucks or buses. The Comfort Suites hotel provides you with easy access to all the best Atlanta and Kennesaw offers. Make us your home away from home and enjoy our outstanding amenities. Book a room with us today and we'll make your stay memorable. ... more   less 

Additional Information about Comfort Suites Atlanta / Kennesaw

Address: 3366 Busbee Drive NW, Kennesaw, GA 30144
Location: United States > Georgia > Kennesaw
Price Range: $99 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Atlanta / Kennesaw 2.5*
Number of rooms: 69
Reservation Options:
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Hotel Style:
#6 Family Hotel in Kennesaw
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Suites Atlanta / Kennesaw staff and other travelers.
3 questions
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Questions? Get answers from Comfort Suites Atlanta / Kennesaw staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Check your room before checking in...request access to give a once over before signing the dotted line!!”
  • Nasty ceiling vent!!!! In the remodel they could clean this out???
  • Remodel: no cap covers????
  • They didn't catch this smear of caulk swipe???
 of 5 bubbles 172Cindy, Aug 3, 2016 | Read review
“Any room you get at this facility is spacious, comfortable, and accommodating. I would recommend this hotel to anyone!”
 of 5 bubbles srudixiejo, Jul 18, 2016 | Read review
“First floor easy access.”
 of 5 bubbles amishpatel2002, Jun 19, 2016 | Read review
“From what I see, all the rooms are good!”
 of 5 bubbles jillf515, Jun 14, 2016 | Read review
“Stay ground floor, noise was limited though near a main road”
 of 5 bubbles williamfH9830RX, Apr 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question