DO NOT VISIT HAWAII. And DEFINITELY don't stay at Kona Reef Resorts. I am sorry I have to say that but please read my story and save yourself a world of trouble. I read that Hawaii is a great vacation choice and that if travellers can show they've been tested and cleared of Covid within72 hours of the trip, they'd be exempt from quarantine. That sounded reasonable. I have already been vaccinated as a firefighter, and I got my test at my local pharmacy showing I was Covid free. I was really excited. When I arrived in Hawaii I was told that they would not accept my test results because it wasn't performed by one of their 'trusted partners' (none of which exists in my small town) and uploaded 24 hrs before my trip. My options were to quarantine for 14 days and do daily checkins, get right back on a plane and leave, or go to jail for up to a year. Im talking complete house arrest. You cant even walk a dog. You cant rent a car. You cant get food. Airline officials told me I must go straight to the hotel I booked. I went to Kona Reef Resort which Id prepaid for. I was able to get in that night because they emailed me the code. The next day when they found out I am told to quarantine they THREW ME OUT ON THE STREETS. Not because I have Covid, mind you. I passed my test. It was because I didnt get my test at Walgreens. Katharina, in management, said "we dont take quarantine guests". She claims the "State made her do it" but when I asked for a refund on my 2 week stay, she outright refused. She decided its ok to keep my money and book that room again. Katharina, you and I are not finished. I have nothing but time to work on this. So there I am, no place to go, a single woman forced to sleep under a tree in a parking lot, afraid of being arrested for breaking quarantine!!! I dodged the police for 36 hours before another flight was available. Treated like a disease and a common criminal... You think this just happened to me? NO. Whole families, young couples, elderly people...30% of the people on my plane were treated like this that day alone. Hundreds of travelers turned away everyday while Hawaii cashes in and keeps their money!! How many more people have been ripped off?? 30% of every plane in from the mainland? The airport screening official told an elderly woman that this is on her for not being able to read the fine print. I don't know where she is, but Im so worried about her. So, if by some miracle, you get everything approved in advance you are safe, right? WRONG. They will test you again at the airport. I asked why they wouldnt just test us all and let us in. NOPE. Those tests are to see who else they can reject even after they were approved before. They were fishing for people to screw over and rob. Once you are there at the airport, its already too late. There are no other options or steps you can take to avoid house arrest. And if your hotelier kicks you out because they dont want to deal with you, you can go to a govt approved facility which, Im guessing, you will also be paying for....2 hotels for a trip you can't even have. Are you willing to risk it?? Hawaii will rob you, shame you, and then treat YOU like the criminal. I knew I should have gone to the Virgin Islands instead. At least there, you can get tested on the island to free yourself. Because there, they actually want to see you. Hawaii and Kona Reef do not want your business.…
We stayed in unit D26. Very nice unit, well appointed and great location. Very convenient. Ocean front unit has amazing view. Condo equipped with everything you could possibly need. Staff and rental agent readily available for help and concerns when needed.
Kona Reef is a wonderful resort and I have stayed there many times. E11 was recently sold and Kona Coast property management took over renting this unit .(E11) I would not recommend staying at E11 because it is need of many improvements. The kitchen and bathroom are okay but the furnishings in the living area are awful. The dining table has two plastic chairs. The couch is old and needs to be cleaned or replaced. There is no other seating in the living room. The tables on the lanai are chipped and corroded. They did bring new barstools but they are only 2 feet tall and way too short to sit on and reach the counter!! Overall, it needs some work and could be done for not too much expense! and would make it far more comfortable. I would give the Kona Reef resort and excellent review but not for E11.…
Very close to town and accommodating to walk to most needs. Clean pool, views are great, has a barbeque, and is accessible from airport. I recommend this location with consideration for only the parking. Sometimes parking is challenging and we needed to check several levels.
We enjoyed our apartment and the pool and hot tub area walking distance to many of the best restaurants and amenities. The staff was super helpful. The tour companies presentations on the Monday is super helpful
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