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75-5888 Alii Dr, Kailua-Kona, Island of Hawaii, HI 96740-1312
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Panoramas (23)
Room & Suite (300)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Kona Reef Resort
Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 42 Specialty lodging in Kailua-Kona
Location
Cleanliness
Service
Value
Kona Reef is an oceanfront condominium resort adjacent to a sandy beach park in historic Kailua-Kona and near quaint shops and restaurants. One- and two-bedroom suites offer full-kitchens, FREE WiFi, and ocean or garden views. Amenities include an oceanfront swimming pool, jet spa, and a cabana with barbecue area.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Vending machine
Beach
BBQ facilities
Non-smoking hotel
Self-serve laundry
Parking
Wifi
Hot tub
Outdoor pool
Heated pool
Picnic area
Sun terrace
Washing machine
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Room features
Private balcony
Safe
Seating area
Telephone
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Iron
Dishwasher
Microwave
Refrigerator
Kitchenware
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Great View
Languages Spoken
English
666Reviews14Q+A100Room tips
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Popular mentions
Kelly W wrote a review Jan 22
1 contribution
DO NOT VISIT HAWAII. And DEFINITELY don't stay at Kona Reef Resorts. I am sorry I have to say that but please read my story and save yourself a world of trouble. I read that Hawaii is a great vacation choice and that if travellers can show they've been tested and cleared of Covid within72 hours of the trip, they'd be exempt from quarantine. That sounded reasonable. I have already been vaccinated as a firefighter, and I got my test at my local pharmacy showing I was Covid free. I was really excited. When I arrived in Hawaii I was told that they would not accept my test results because it wasn't performed by one of their 'trusted partners' (none of which exists in my small town) and uploaded 24 hrs before my trip. My options were to quarantine for 14 days and do daily checkins, get right back on a plane and leave, or go to jail for up to a year. Im talking complete house arrest. You cant even walk a dog. You cant rent a car. You cant get food. Airline officials told me I must go straight to the hotel I booked. I went to Kona Reef Resort which Id prepaid for. I was able to get in that night because they emailed me the code. The next day when they found out I am told to quarantine they THREW ME OUT ON THE STREETS. Not because I have Covid, mind you. I passed my test. It was because I didnt get my test at Walgreens. Katharina, in management, said "we dont take quarantine guests". She claims the "State made her do it" but when I asked for a refund on my 2 week stay, she outright refused. She decided its ok to keep my money and book that room again. Katharina, you and I are not finished. I have nothing but time to work on this. So there I am, no place to go, a single woman forced to sleep under a tree in a parking lot, afraid of being arrested for breaking quarantine!!! I dodged the police for 36 hours before another flight was available. Treated like a disease and a common criminal... You think this just happened to me? NO. Whole families, young couples, elderly people...30% of the people on my plane were treated like this that day alone. Hundreds of travelers turned away everyday while Hawaii cashes in and keeps their money!! How many more people have been ripped off?? 30% of every plane in from the mainland? The airport screening official told an elderly woman that this is on her for not being able to read the fine print. I don't know where she is, but Im so worried about her. So, if by some miracle, you get everything approved in advance you are safe, right? WRONG. They will test you again at the airport. I asked why they wouldnt just test us all and let us in. NOPE. Those tests are to see who else they can reject even after they were approved before. They were fishing for people to screw over and rob. Once you are there at the airport, its already too late. There are no other options or steps you can take to avoid house arrest. And if your hotelier kicks you out because they dont want to deal with you, you can go to a govt approved facility which, Im guessing, you will also be paying for....2 hotels for a trip you can't even have. Are you willing to risk it?? Hawaii will rob you, shame you, and then treat YOU like the criminal. I knew I should have gone to the Virgin Islands instead. At least there, you can get tested on the island to free yourself. Because there, they actually want to see you. Hawaii and Kona Reef do not want your business.
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Date of stay: January 2021Trip type: Traveled solo
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Sightseer554007 wrote a review Dec 2020
3 contributions1 helpful vote
We stayed in unit D26. Very nice unit, well appointed and great location. Very convenient. Ocean front unit has amazing view. Condo equipped with everything you could possibly need. Staff and rental agent readily available for help and concerns when needed.
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Date of stay: December 2020
1 Helpful vote
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58Judy wrote a review Mar 2020
San Jose, California26 contributions24 helpful votes
Kona Reef is a wonderful resort and I have stayed there many times. E11 was recently sold and Kona Coast property management took over renting this unit .(E11) I would not recommend staying at E11 because it is need of many improvements. The kitchen and bathroom are okay but the furnishings in the living area are awful. The dining table has two plastic chairs. The couch is old and needs to be cleaned or replaced. There is no other seating in the living room. The tables on the lanai are chipped and corroded. They did bring new barstools but they are only 2 feet tall and way too short to sit on and reach the counter!! Overall, it needs some work and could be done for not too much expense! and would make it far more comfortable. I would give the Kona Reef resort and excellent review but not for E11.
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Date of stay: February 2020
Location
Cleanliness
2 Helpful votes
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Response from Wander23422985638, Manager at Kona Reef Resort
Responded Apr 29, 2020
Mahalo for staying at the Kona Reef and your feedback.
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William G wrote a review Feb 2020
4 contributions
Very close to town and accommodating to walk to most needs. Clean pool, views are great, has a barbeque, and is accessible from airport. I recommend this location with consideration for only the parking. Sometimes parking is challenging and we needed to check several levels.
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Date of stay: February 2020
Location
Service
Sleep Quality
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Response from Wander23422985638, Manager at Kona Reef Resort
Responded Apr 29, 2020
Than you for your feedback and for staying with us.
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xxjensen wrote a review Feb 2020
Los Angeles17 contributions3 helpful votes
We enjoyed our apartment and the pool and hot tub area walking distance to many of the best restaurants and amenities. The staff was super helpful. The tour companies presentations on the Monday is super helpful
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Date of stay: June 2019
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Response from Wander23422985638, General Manager at Kona Reef Resort
Responded Feb 24, 2020
Aloha Glad you enjoyed your stay at the Kona Reef! General Manager
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Previous
PRICE RANGE
$154 - $402 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
castle kona reef hotel kailua-kona, castle kona reef kailua, kona reef
LOCATION
United StatesHawaiiIsland of HawaiiKailua-Kona
NUMBER OF ROOMS
130
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Frequently Asked Questions about Kona Reef Resort
Which popular attractions are close to Kona Reef Resort?
Nearby attractions include Royal Kona Resort Luau (0.2 miles), Don's Mai Tai Bar (0.2 miles), and Massage Hop (0.2 miles).
What are some of the property amenities at Kona Reef Resort?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at Kona Reef Resort?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Kona Reef Resort?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Kona Reef Resort?
Yes, free parking is available to guests.
What are some restaurants close to Kona Reef Resort?
Conveniently located restaurants include Basik Acai, Broke Da Mouth Grindz, and Don the Beachcomber.
Are there opportunities to exercise at Kona Reef Resort?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Kona Reef Resort?
Yes, self serve laundry and a washing machine are offered to guests.
Are there any historical sites close to Kona Reef Resort?
Many travelers enjoy visiting Kamakahonu (1.0 miles) and Ahuena Heiau (0.9 miles).
Does Kona Reef Resort have any great views?
Yes, guests often enjoy the ocean view available here.
Is Kona Reef Resort accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.