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Kona Reef Resort

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Kona Reef Resort
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495 Reviews from our TripAdvisor Community

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Showing 463: English reviews
Cedar City, Utah
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We loved our trip to Kona and Kona reef resort was awesome!! Condos are individually owned so I believe some condos are better than others but our condo was amazing. It was so clean and we had a beachfront view! The resort pool was clean and the view of the ocean while you are in the pool or hot tub... More 

Helpful?
Thank Julie T
Level Contributor
7 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

I would have given this 3 stars but when I feel swindled I have to knock it down a peg. If your going to charge $50 a night for cleaning fee, then at least post that prior to booking. As for the room, it was ok. B21, it was a little run down, but it was somewhere to sleep.You could... More 

Helpful?
Thank vjtcwheeler
KonaReefCondoOwner, Owner at Kona Reef Resort, responded to this review

As has been indicated in response to other reviews, there are several different management companies that rent out Kona Reef condos. In addition, a number of individual owners rent out their own condos, generally by advertising on VRBO. Each company or individual owner has their own policies (i.e. amount charged for cleaning or other fees). Based on the extra charge... More 

Napa
Level Contributor
72 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The Kona Reef is only a 5 minute walk from central Kona. During busy times of the year this makes a real difference. Pretty much all of the units have an ocean view. The best units are located in buildings A and D. These are only 50' from the ocean. I have stayed in other units, but we prefer the... More 

Helpful?
Thank Mark672
Katharina K, General Manager at Kona Reef Resort, responded to this review

Thank you for your feedback! We appreciate hearing from you and hope to see you back at the Kona Reef in the future. Mahalo, Katharina More 

Everett, Washington
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Easy walk into town for food and people watching. Out the door and right next door to a little beach. Out the door and 10 steps to the shore. Close your eyes and hear the crashing waves. Each condo we have stayed in is a bit different from the others. We stayed in D31 this time and it was nice.... More 

Helpful?
Thank Anderwalk
Katharina K, General Manager at Kona Reef Resort, responded to this review

Aloha Thank you for your feedback. There are different management companies at the Kona Reef and even though we did not manage your unit in which you stayed I wanted to thank you for your review since it reflects on the whole property and hope to welcome you again in the nearer future at the Kona Reef! Katharina More 

Los Angeles, California
1 review
1 of 5 stars Reviewed 4 weeks ago

we arrived at the property which is ocean front with great views. NO ONE at the office - which is open about 4 hours/day - if you are lucky! Once you find the office, no signs, you pick up a phone -they tell you a unit number and a code. We went to the unit - spent 20 minutes trying... More 

Review collected in partnership with Amoma.com

Helpful?
Thank Marla L
Katharina K, General Manager at Kona Reef Resort, responded to this review

Aloha I am sorry for your experience at the Kona Reef and wanted to let you know that there are different management companies managing at the Kona Reef. I will forward your review to the appropriate management company so they are aware of the issue. Please let us know if you are planning a visit to the Big Island again... More 

A TripAdvisor Member
5 of 5 stars Reviewed June 11, 2016 via mobile

My family stayed in the Kona Reef unit D18 condo for 11 days in May 2016. The unit was great! It was clean and ready to go when we got there. The corner unit was right by the ocean. I was glad it wasn't on the ground level because people would walk in front of the Lani. I'm also glad... More 

Helpful?
Thank A TripAdvisor Member
Charleston, West Virginia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed June 9, 2016

We stayed this past week for 2 days. Unit /building was very old. We wanted Lenin blankets after hours- no response. Stinky old carpet. Cockroaches! Worn out utensils. Not much beach. Disappointed- felt cheated for the amount of money we paid. Find something better near the Volcano or other points of interest or just go to Maui.

Helpful?
1 Thank Charleston_12
Katharina K, General Manager at Kona Reef Resort, responded to this review

Aloha Thank you for your feedback. The Kona Reef is managed by different management companies. If you want me to give you a call and let me know which unit you stayed in I can address it with the appropriate management company. You can call me at: 808-331-2925 Mahalo Katharina Kaemmerer La Tour Hotels & Resorts More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 6, 2016

Just back from a fantastic 10 day stay on the Big Island where the 2nd half was spent in D25. Thankfully as D25 was far better than the other property we stayed at for the first half. Booking with Darline was the best and really enhanced the overall experience. She has thought of EVERYTHING with regards to outfitting this place.... More 

Helpful?
2 Thank Jim W
Montreal, Canada
Level Contributor
37 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed May 29, 2016

greetings, coming back from a one week stay in lovely oceanfront A17 condo. This is a true oceanfront 2nd floor condo with awesome views (litterally 20 yards from the ocean) from a huge lanai. The condo itself is in perfect shape, there are two bedrooms (one large master bedroom with king size bed) and one smaller bedroom with queen size... More 

Helpful?
Thank montrealer2
Katharina K, General Manager at Kona Reef Resort, responded to this review

Thank you for taking the time and giving us feedback about your stay. Hope to see you again soon! More 

San Francisco, California
1 review
3 of 5 stars Reviewed May 25, 2016

Suggest installing digital door locks with card coded keys. Our door did not lock securely. Returning to our unit one night, we were shocked to discover the lock popped open by simply turning the door knob 3 times, without using the key. This happened twice during our stay. We asked for the deadbolt key but was told guests do not... More 

Helpful?
Thank TravelBug0099
Katharina K, General Manager at Kona Reef Resort, responded to this review

Thank you for your feedback. We always appreciate guest input. The Kona Reef is managed by different management companies. If you want me to give you a call and let me know which unit you stayed in I can address it with the appropriate management company. You can call me at: 808-331-2925 Mahalo, Katharina Kaemmerer La Tour Hotels & Resorts More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Kona Reef is an oceanfront condominium resort adjacent to a sandy beach park in historic Kailua-Kona and near quaint shops and restaurants. One- and two-bedroom suites offer full-kitchens, FREE WiFi, and ocean or garden views. Amenities include an oceanfront swimming pool, jet spa, and a cabana with barbecue area. ... more   less 

Additional Information about Kona Reef Resort

Address: 75-5888 Alii Drive, Kailua-Kona, Island of Hawaii, HI 96740
Location: United States > Hawaii > Island of Hawaii > Kailua-Kona
Price Range: $152 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kona Reef Resort 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Castle Kona Reef Hotel Kailua-Kona
Castle Kona Reef Kailua
Kona Reef Resort Hawaii/Kailua-Kona
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