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Holiday Inn Express Hotel & Suites Kailua-Kona

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Holiday Inn Express Hotel & Suites Kailua-Kona
Holiday Inn Express Hotel & Suites Kailua-Kona
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289 Reviews from our TripAdvisor Community

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Showing 248: English reviews
Penticton, Canada
Level Contributor
41 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed yesterday NEW

Hotel manager, Dora, was the difference in making our stay both comfortable and memorable. Everyone from breakfast servers to housekeeping and maintenance were very friendly and helpful. Our room was very clean, reasonably quiet and well stocked with towels and amentites - including a shower cap. Pool towels also available in generous quantities. Several good restaurants within walking distance with... More 

Helpful?
1 Thank Timothy1098
Mumbai (Bombay), India
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed one night. This place provides all basic amenities. Not suitable if one is looking for luxury ! Helpful staff. We were comfortable during our one night stay. The place needs renovation which will be a big plus

Helpful?
Thank Surendra143
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

This was a great stay. I was only at holiday inn for two nights but I enjoyed every minute of it. I was looked after very well. Arielle is super helpful and friendly. Will definitely recommend to friends and family.

Helpful?
Thank Kayla B
Springfield
Level Contributor
128 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel provides a very good breakfast with hot and cold items, though birds can fly into area and annoy you. We stayed in this hotel twice. First time we got a room with sitting area which was nice. The bathroom was a good size as well.

Helpful?
Thank 649001
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Location is convenient. No view but a short walk to Alii Drive restaurants and Kailua waterfront. Rooms spacious and comfortable. Free breakfast ok but too bad because there are tons of great breakfast spots nearby on the water. Parking convenient, $10 per day. Room rate is odd: for a 5 day stay, I was charged the advertised rate one night... More 

Helpful?
1 Thank Holly Y
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kailua-Kona, responded to this review

Dear Holly Y, Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you liked our location and apologize for the... More 

Carson, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stayed here for 3 days after booking a room that i did NOT stay in which was at uncle billys. Do not stay there. So coming here my first room the A/C did not work so moving rooms was not very fun at 11pm, leaving a crummy hotel, and with a 5 hour flight, but in the end i... More 

Helpful?
1 Thank a_cho11
Mesa, Arizona
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Arrived in Hawaii late and were very tired. Had directions to the hotel, but it was dark and we were having difficulty locating the property. One way streets added to our confusion but we finally found it. We were welcomed by friendly desk clerk and quickly registered and were into our room. HI Express is one of our "go to"... More 

Helpful?
Thank dennish534
Gardner, Colorado
Level Contributor
92 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
5 of 5 stars Reviewed 4 weeks ago

HI Expresses tend to be off exit ramps and by shopping malls. This one is in the middle of Kailua Kona, a block from the ocean and the farmers market. It's brand new -- it's got that new car smell. Walls and windows are soundproof. The hot tub looked inviting. I'm no fan of HI Express eggs but if you... More 

Helpful?
Thank dogbuckeye
Houston, Texas
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Went to Kona island for some business and pleasure and WOW.. I stayed at the holiday inn express and it's a great location because it's close to airport and service was great.. I started at Honolulu and I was very impressed with Kona island I really loved it.. I would definitely recommend this hotel is anyone is visiting Kona👍🏼.. The... More 

Helpful?
Thank OscarJ1985
minneapolis MN
Level Contributor
107 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

HIE is our "go to" place to stay in new cities. We know what to expect in accommodations, food and price. By far, this location falls far short of any one we've visited. The good- #1-it's in a great location for walking Ali'i Drive. Parking is hard to come by around this area, and it made exploring the area easier.... More 

Helpful?
Thank sklnurse2
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kailua-Kona, responded to this review

Dear sklnurse2, Thank you for staying with us and for enumerating the good, the bad and the opportunities to improve. Whilst I am pleased that you liked our location, pool and our staff service exceeded your expectations, I truly value the negative comments as this gives us the opportunity of improving what we can offer. I am sorry for the... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Center with Internet Access

Additional Information about Holiday Inn Express Hotel & Suites Kailua-Kona

Address: 75-146 Sarona Road, Kailua-Kona, Island of Hawaii, HI 96740-3725
Location: United States > Hawaii > Island of Hawaii > Kailua-Kona
Price Range: $149 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Kailua-Kona 2.5*
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Also Known As:
Holiday Inn Express Hotel & Suites Kailua-Kona Hawaii
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