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Holiday Inn Express Hotel & Suites Kailua-Kona

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75-146, Sarona Road, Kailua-Kona, Island of Hawaii, HI 96740-3725
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Certificate of Excellence

About

#4 of 14 hotels in Kailua-Kona
Location
Cleanliness
Service
Value
Certificate of Excellence

Holiday Inn Express Hotel & Suites Kailua-Kona is an excellent choice for travelers visiting Kailua-Kona, offering many helpful amenities designed to enhance your stay.

Guest rooms offer amenities such as a flat screen TV and air conditioning, and guests can go online with free wifi offered by the hotel.

Holiday Inn Express Hotel & Suites Kailua-Kona features a 24 hour front desk, to help make your stay more enjoyable. The property also boasts a pool and breakfast. If you are driving to Holiday Inn Express Hotel & Suites Kailua-Kona, parking is available.

Nearby landmarks such as Ali'i Drive (0.1 mi) and St. Michael the Archangel Church (0.1 mi) make Holiday Inn Express Hotel & Suites Kailua-Kona a great place to stay when visiting Kailua-Kona.

While in Kailua-Kona, you may want to check out some of the restaurants that are a short walk away from Holiday Inn Express Hotel & Suites Kailua-Kona, including Kona Brewing Company Pub & Brewery (0.5 mi), Big Island Grill (0.1 mi), and Umekes Fishmarket Bar & Grill (0.6 mi).

Enjoy your stay in Kailua-Kona!

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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Non-smoking hotel
Parking
Wifi
Hot tub
Outdoor pool
Breakfast available
Breakfast buffet
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Quiet
Languages Spoken
English
655Reviews34Q+A100Room tips
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Popular mentions
We wanted an inexpensive hotel in Kona to stay in after going on a long tour that would get us back late. So we picked this Holiday Inn Express. Being Kona, it was still expensive but not 500 a night. Located off a main road, there are some shopping and restaurant options in walking distance. But we were not there for that. Our room SMELLED like mildew. They need to tear out that aged carpeting. It was clean enough, room was large, but smells will ruin a room. The pool was evidently not in use. Water was murky and dirty. Even the complimentary breakfast was average. Here we are in Hawaii, a fruit paradise, and they serve the same commercial apples, bananas and oranges that a hotel in Ohio would use. Why not purchase local fruit? We were glad the hotel was conveniently located to Saddle Road so we could get the heck out of there and off to Hilo the next day.
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kailua-Kona
Responded Apr 12, 2020
Hello jplapis, Thank you for your stay and for taking the time to writing us your feedback.Our hotel focus in in your satisfaction. I have read your comments and I'm sorry that you have issues with your room carpeting, the smell and dirty water of the pool among other things. I have shared your comments with our general manager. They have review your feedback and establish a plan to prevent these issues from happening again. I will like to invited you to come and stay with us on your next travel. Best Regards, Oscar C. Case Manager IHG Service
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I used to stay at uncle billys in kona but the place isnt as nice as the IHG. you do play more to stay here but its worth it. amazing breakie in the morning..hot and cold items. the cinnamon buns are great. rooms are big and clean. good cable and the showers are very good also. i would stay again for sure.
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I have been a teacher and manager most of my life. THE most important thing about any retail and/or hospitality business is the people who work in the establishment. I also greatly appreciate the Kona Seaside. They have recently remodeled, and all of the choices have been good choices. Having said that, my faaaaaavorite hotel in Kona is hands-down the Holiday Inn Express and Suites. Sure, you get a nice room and breakfast and nice laundry facilities and stuff, but the people who work in the hotel are who/what actually matters. So Blanca Salgado is the new manager, and she is obviously doing a bang-up job. She has a crack-staff of front desk employees: Donna, Crystal," the other Crystal," and Nava. Then there are the awesome maintenance guys, Michael and Graham. Then there is the lovely Jamie and her crack-staff of housekeepers: Kaleema, Samantha, Willa, Carida, Shue, Berinda, Julie, Isabel, and Chevy. You guys are simply the best. Mahalo and Aloha for taking such good care of all of us. My husband and I really appreciate all of you. Kudos, Holiday Inn Express and Suites, Kailua-Kona, HI. Keep up the great work! : )
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The HI Express in Kona is a typical HI Express. It is clean, newish and their typical breakfast. It is not luxury, its not a dump and to me, covers all the necessary bases. Great location, parking($) no resort fee, walking distance to the main street. One of the best things about any HI Express is they are consistent and this one is perfectly typical.
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Chose this hotel as a place to land after a late flight for a couple nights. The front desk staff and the breakfast were GREAT. The parking situation on-site leaves a little to be desired as there are not enough spaces adjacent to the property, however an overflow lot exists. The room was bit worn - great lighting and very spacious but stained carpet and housekeeping never showed up and cleaned our room. Not a huge issue for a two night stay, but when paying Hawaii hotel rates (~$250/night) it was enough to ensure that I'll be looking at the Courtyard or somewhere else up the coast next time.
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kailua-Kona
Responded Mar 25, 2020
Hello there TinLizzy Thanks for letting us know your impressions about your stay with as in our hotel. Sorry to see you had some inconveniences with the parking and the housekeeping. Definitely something we will have to look into and improve as much as possible. I would like to offer you a sincere apology if this caused any inconvenience to you, rest assured this will never happen again in the future. Hopefully you'll give us another chance, we'd definitely love to host you again and show you the changes done. Until then, take care! Alejandro G. Case Manager. IHGService.
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PRICE RANGE
$141 - $269 (Based on Average Rates for a Standard Room)
LOCATION
United StatesHawaiiIsland of HawaiiKailua-Kona
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Frequently Asked Questions about Holiday Inn Express Hotel & Suites Kailua-Kona
Which popular attractions are close to Holiday Inn Express Hotel & Suites Kailua-Kona?
Nearby attractions include St. Michael the Archangel Church (0.1 miles), Hulihe'e Palace (0.2 miles), and Mokuaikaua Church (0.2 miles).
What are some of the property amenities at Holiday Inn Express Hotel & Suites Kailua-Kona?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express Hotel & Suites Kailua-Kona?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Hotel & Suites Kailua-Kona?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Hotel & Suites Kailua-Kona?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Holiday Inn Express Hotel & Suites Kailua-Kona?
Conveniently located restaurants include Kona Coffee Cafe, Kope Lani Heavenly Coffee & Ice Cream, and Scandinavian Shave Ice.
Are there opportunities to exercise at Holiday Inn Express Hotel & Suites Kailua-Kona?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Holiday Inn Express Hotel & Suites Kailua-Kona?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Holiday Inn Express Hotel & Suites Kailua-Kona?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Holiday Inn Express Hotel & Suites Kailua-Kona?
Many travelers enjoy visiting Kamakahonu (0.4 miles) and Ahuena Heiau (0.4 miles).
Is Holiday Inn Express Hotel & Suites Kailua-Kona accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.