We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Kona Resort & Spa at Keauhou Bay

Is this your business?
Save
Traveler (1991)
Room & Suite (511)
Storyboard
You may also like:
See all
Nearby Hotels
Overview
  • Excellent29%
  • Very good37%
  • Average20%
  • Poor9%
  • Terrible5%
Travelers talk about
“rays on the bay”(404 reviews)
“bay restaurant”(26 reviews)
“manta ray”(107 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Kona Resort & Spa at Keauhou Bay
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Kona Resort & Spa at Keauhou Bay
Special Offer: Breakfast for 2 Included
Hotel deals
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
Jun 3Jun 4
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from $219.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Kailua-Kona hotels with availability
{"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "9c3390cfc1b745c2988e80656b78b6e5", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":293200,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[100876606],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":6,"year":2018},"checkout":{"day":4,"month":6,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":219,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"9c3390cfc1b745c2988e80656b78b6e5","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":293,"lowestMetaPrice":219,"additionalPartner":false,"highestMetaPriceDisplay":293,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":293,"lowestMetaPrice":219,"highestMetaPriceDisplay":293,"hotelName":"Sheraton Kona Resort & Spa at Keauhou Bay","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjljMzM5MGNmYzFiNzQ1YzI5ODhlODA2NTZiNzhiNmU1IiwiQUlLIjoiZjNkODM4ZDlhNWUyNDBjZjk2ZTAzMzdkNjBlZjE3OTgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "06/03/2018", "checkOut": "06/04/2018", "lowestPrice": "$219", "hasDates": true, "hacComplete": true, "contentIdMappings": {"100876606":"StarwoodIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","moduleList":["handlers","tracking"],"template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","moduleList":[],"template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (2,905)
There are newer reviews for Sheraton Kona Resort & Spa at Keauhou Bay
See the most recent reviews
Filter reviews
2,614 results
Traveler rating
784
908
525
254
143
Traveler type
Time of year
LanguageEnglish
More languages
784
908
525
254
143
Show reviews that mention
All reviewsrays on the baybay restaurantmanta raykeauhou baythe big islandself parkinga mountain view roomfree trolleyocean frontbreakfast buffetcoffee shopgreat poolpoolside barpool sidepool staffoceanfront roombeautiful grounds
FilterEnglish
Updating list...
811 - 815 of 2,614 reviews
Reviewed September 14, 2016

We really enjoyed our stay at the Sheraton Kona Resort. There were lots of little touches that made it fun - the giant waterslide, the beautiful grounds, the gorgeous view from our room, the free activities, etc. We especially enjoyed the ukulele lessons and lei...More

Thank awj_parker
Response from SheratonKonaPR, Manager at Sheraton Kona Resort & Spa at Keauhou BayResponded October 7, 2016

Aloha awj_parker, Mahalo for your lovely comments! It's wonderful to hear that you enjoyed Aunty Tutu's lei making , ukulele and hula classes that are offered weekly! We are pleased to hear that you had a good stay and enjoyed the Sheraton Kona grounds and...More

Reviewed September 13, 2016 via mobile

The property is set on truly magnificent landscape. It's natural beauty is breathtaking. The hotel lobby, and your first impression is very grand...and it's all downhill from there. The structure is absolutely thrashed, most likely from about 30 years of heavy usage. The rooms are...More

Thank Richard M
Reviewed September 12, 2016

I am so glad that we did not listen to previous reviews on this restaurant, nor the weather channel. We chose to go to the Big Island for Labor Day Weekend, just as two hurricanes were aiming straight for the island. Right after Madeline hit,...More

Thank Michele T
Response from SheratonKonaPR, Manager at Sheraton Kona Resort & Spa at Keauhou BayResponded October 7, 2016

Mahalo for your wonderful feedback! We are pleased that the hurricanes didn't impact your stay on the Big Island. We really appreciate your kind words and candid review. Mahalo!

Reviewed September 12, 2016

The hotel was you-get-what-you-pay-for. No beach access, but big pools with water slides. A month after our stay, however, a new and erroneous bill appeared on my credit card for amount higher than my original bill paid a month ago. Left three messages as each...More

1  Thank skywalker5
Response from SheratonKonaPR, Manager at Sheraton Kona Resort & Spa at Keauhou BayResponded October 7, 2016

Aloha skywalker5, We apologize for the accounting issues your experienced. Please email me your first and last name and your best contact number and I will have someone from our team investigate the issue to resolve this. Please email 01469.SheratonKonaSocial@starwoodhotels.com. We sincerely apologize for the...More

Reviewed September 11, 2016 via mobile

We went there for our Honeymoon and received second to none treatment. The service was at all times outstanding and the staff was super friendly. They knew we were there for our honeymoon. They made our stay truly special We were upgraded to the executive...More

Thank H-U-C247
Response from SheratonKonaPR, Manager at Sheraton Kona Resort & Spa at Keauhou BayResponded October 7, 2016

Aloha Hashamullah C, Thank you for sharing your special day with us! A honeymoon is an incredible time in ones life and we are thrilled to have been a part of it! We are pleased you enjoyed our stay and look forward to seeing you...More

View more reviews
Most Booked Properties in Island of Hawaii
See allSee all
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Pool
Free Internet
Hotel Amenities
Room Service
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Pool
Tennis Court
Heated pool
Outdoor pool
Details
Price range
$236 - $404 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Kailua-Kona
#3 Green Hotel in Kailua-Kona
#3 Top resorts Hotel in Kailua-Kona
#6 Family Hotel in Kailua-Kona
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$236 - $404 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Kailua-Kona
#3 Green Hotel in Kailua-Kona
#3 Top resorts Hotel in Kailua-Kona
#6 Family Hotel in Kailua-Kona
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (1991)
Room & Suite (511)
Pool & Beach (279)
Dining (136)
Amenities (111)
Business Center & Event Rooms (7)
Family and Play Areas (4)
Questions & Answers
Ask a question
lLP1031
February 4, 2018|
AnswerShow all 12 answers
Response from WDLuisi | Reviewed this property |
Unfortunately, unlike Honolulu, there are no hotel shuttles. Well I guess I shouldn't say all hotel don't have shuttles since I can't confirm that, but Sheraton Kona and others I have stayed did not. Its rent a car, or... More
1
Vote
January 15, 2018|
AnswerShow all 5 answers
Response from D J | Reviewed this property |
About 32 minutes drive. Easy to miss the turn. I suggest using a map app to find it. Rent a car makes it easier.
1
Vote
occams-razor
January 14, 2018|
AnswerShow all 12 answers
Response from larry m | Reviewed this property |
no. not a recommended place to swim. there is actually no beach, just a rock cliff and boulders.
0
Votes
Room Tips
"Request an ocean view room. The sunset views are definitely worth it"
Read review
"the view from the 4th floor club is spectacular"
Read review
"Insist on ocean views. Stick to the main floor (floor 2) - elevators are ancient and slow."
Read review
"Ocean view a must!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing