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    Sheraton Kona Resort & Spa at Keauhou Bay

    78-128 Ehukai Street, Kailua-Kona, Island of Hawaii, HI 96740-2525
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    06/11/2017 06/12/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $243
          $179
          $243
          $179
          $243
          $179
          Traveler (1615)
          Room & Suite (381)
          Pool & Beach (246)
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          Overview
          • Excellent30%
          • Very good35%
          • Average19%
          • Poor8%
          • Terrible4%
          Travelers talk about
          “water slide” (190 reviews)
          “manta rays” (326 reviews)
          “keauhou bay” (98 reviews)
          Free Wifi
          Breakfast Buffet
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness center
          Concierge
          Pets Allowed
          Spa
          Wheelchair access
          Business Center
          Dry Cleaning
          Tennis Court
          Self-Serve Laundry
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Sheraton Kona Resort & Spa at Keauhou Bay
          Special Offer: Breakfast for 2 Included
          Hotel deals
          Courtyard by Marriott King Kamehameha's Kona Beach Hotel
          2,863 reviews
          #4 of 14 hotels in Kailua-Kona
           
          Hilton Waikoloa Village
          7,559 reviews
          #4 of 6 hotels in Waikoloa
           
          Fairmont Orchid, Hawaii
          3,846 reviews
          #2 of 4 hotels in Puako
           
          Royal Kona Resort
          2,806 reviews
          #9 of 14 hotels in Kailua-Kona
           
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          Write a Review
          Reviews (2,460)
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          711 - 715 of 2,460 reviews

          Reviewed February 8, 2016 via mobile

          The hotel has wonderful grounds, a unique 14,000 cubic ft pool that goes along the ocean and into the middle of the building that can be seen from any level. The hotel offers so much to do & enjoy with a spa, tennis court, golf...More

          2  Thank Ana C
          Reviewed February 8, 2016

          The Sheraton has a great setting, service and good food. The hotel is a bit "tired" and a good candidate for a renovation. The golf course was closed when we visited, so we had a LONG trek to the Muana Lani area. Nice pool and...More

          Thank John M
          Reviewed February 8, 2016 via mobile

          What a wonderful hotel, great room, friendly helpful staff. Watched manta rays from our room at night. Snorkel trips both day and night just one block away. Hotel off beaten path but we had access to anywhere we wanted to go. Great place for families,...More

          Thank Jerry W Mr B
          Reviewed February 8, 2016

          We have stayed at the Sheraton at Keauhou Bay three times now. We had a wonderful time each trip. The staff is very friendly and helpful. We had an oceanfront room twice and once we had an ocean view room overlooking the bay. All three...More

          1  Thank jrioux
          Reviewed February 6, 2016 via mobile

          Big resort hotel that is showing its age. The rooms and facilities are clean. The hotel is right next to the sea and the string current and beautiful sunset makes it a good location. The restaurants at the hotel were average. They do not have...More

          1  Thank Qasim H
          Response from SheratonKonaPR, Manager at Sheraton Kona Resort & Spa at Keauhou Bay

          Aloha Qasim H, Thank you for taking the time to share your experience and for being a loyal platinum SPG member. We are happy to announce that we will be opening the new Kaiulu Club Lounge April 1st. This will allow us to offer an...More

          Courtyard by Marriott King Kamehameha's Kona Beach Hotel
          2,863 reviews
          #4 of 14 hotels in Kailua-Kona
           
          Hilton Waikoloa Village
          7,559 reviews
          #4 of 6 hotels in Waikoloa
           
          Fairmont Orchid, Hawaii
          3,846 reviews
          #2 of 4 hotels in Puako
           
          Royal Kona Resort
          2,806 reviews
          #9 of 14 hotels in Kailua-Kona
           
          About
          Awards & Recognition
          GreenLeadersSilver level
          Amenities
          • Top amenities
          • Fitness Center with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Pool
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Center with Internet Access
          • Children Activities (Kid / Family Friendly)
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Self-Serve Laundry
          • Conference Facilities
          • Room Service
          • Things to do
          • Fitness Center with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Pool
          • Tennis Court
          Details
          • Price range
          • $235 - $348 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #3 Top resorts Hotel in Kailua-Kona
          • #3 Green Hotel in Kailua-Kona
          • #3 On the Beach Hotel in Kailua-Kona
          • #6 Family Hotel in Kailua-Kona
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 521
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Orbitz, Hotwire, Cheap Tickets, Expedia, Ctrip TA, Priceline, HotelsforEveryone, Cancelon, TripOnline SA, Evoline ltd, HotelQuickly and HotelsClick so you can book your Sheraton Kona Resort & Spa at Keauhou Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Hawaii >
          • Island of Hawaii >
          • Kailua-Kona
          • Also Known As
          • Sheraton Keauhou Bay Hotel Kailua-Kona ,
          • Sheraton Keauhou Bay Resort And Spa ,
          • Sheraton Kailua-Kona ,
          • Sheraton Keauhou Bay Resort & Spa ,
          • Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona
          Add Photo Photos
          Traveler (1615)
          Room & Suite (381)
          Pool & Beach (246)
          Dining (101)
          Hotel & Grounds (1226)
          Bathroom (51)
          Family and Play Areas (4)
          Business Center & Event Rooms (3)
          Nearby
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          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Monique N
          Are you a pet friendly hotel?
          April 20, 2017|
          Answer Show all 3 answers
          Response from James D | Reviewed this property |
          Not sure, but I see a post above that says yes..... enjoy your stay if you do!
          1
          Vote
          Mike M
          Does the resort fee cover daily parking of rental car?
          March 8, 2017|
          Answer Show all 9 answers
          Response from BarbGag | Reviewed this property |
          Yes it does include self parking in the lot just down the ramp from the main entrance.
          2
          Votes
          USADiane_11
          Hi Skye: See my review from December - same thing - only twice the cost of our room....twice!!! Our room on arrival was not what we booked, and not even cleaned. Back to reception and offered another room - 4 rooms later, we came to a compromise seeing as I booked 9 months ago, Beachfront is just that! No handtowels or bathmat. My credit card preautorized twice - double the cost of our room. So my card maxed out with thanks, over $6,200 AUD. Used my husband's on departure as mine was declined with no idea why! Took 8 days to drop off the double preauthorisation and see more pre auths since we left? What the heck? Arrived home to find my husbands card has now been doubled dipped as well and maxed out. Serious management issues. Travelled to Waikiki and Maui without any such preauthorisations. Sheraton Kona - never again, you have serious issues with "your card has been declined".. I emailed and had no reply. I said at the time of transaction on my screen is was approved, and yet the receptionist said it was declined, and says that always happens. BEWARE! never again.
          February 27, 2017|
          Answer
          Response from Poppiedoah | Reviewed this property |
          I am truly sorry that you had such a terrible experience. I would call them directly at 808-930-4900 and ask to speak to the general manager. I would remind him about Trip Advisor! Ricardo
          0
          Votes
          Room Tips
          "Do pay for ocean view or partial view, well worth it"
          Read review
          "Kona sunsets are world famous for their color. Spend the money and get a room with a view!"
          Read review
          "Ocean view or mountain views are the best"
          Read review
          "We thought we had men view room, and ended up with best of both views"
          Read review
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