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Sheraton Kona Resort & Spa at Keauhou Bay

Booking.com$179*
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GreenLeadersSilver level
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Sheraton Kona Resort & Spa at Keauhou Bay
Sheraton Kona Resort & Spa at Keauhou Bay
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2,454 Reviews from our TripAdvisor Community

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Showing 2,207: English reviews
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California
Reviewed yesterday NEW

We have traveled all over the world and stayed at many beautiful Sheraton hotels. This is not one of them. It is listed as a 4 star. NO WAY. This is more like a 2 star Motel 6 experience. They have a great location. They need to tear the whole thing down and start over. I was shocked at the...

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Helpful?
Thank mikeagent
North Liberty, Iowa
HOTEL’S FAVORITE REVIEW
Reviewed 2 weeks ago via mobile

Where to begin? Hotel staff were great except the concierge with parking and one hostess at Manta Rays on the Bay. We were their for 7 nights so we experienced a lot of staff. The pool was a highlight for my three year old daughter who loved the pebble beach and little water slide. The views are amazing! Location is...

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Helpful?
1Thank Serena C
About Hotel's Favorite Review
Illinois
Reviewed yesterday NEW

This hotel was booked for us for work...beautiful sunsets for sure, NO beach access which we knew ahead of time. We had a company luau which was a great experience for our group...not sure if this hotel does this on a regular basis, Overall not a bad place to stay and on 45 minutes from the airport.

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Helpful?
Thank Brian L
Reviewed 2 days ago NEWvia mobile

The staff was AMAZING esp the lady in the club lounge, I forget her name but she was so sweet and so kind and she made it a habit to remember us & give us suggestions and made us feel right at home. One day our key cards were not working & we went to the front desk to ask...

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Helpful?
Thank Moses Y
Newmarket, Canada
Reviewed 2 days ago NEW

Most memorable was the Ohana experience created by Nani in the SPG club/lounge. She made us feel at home. The food was fine, the view fantastic but she really made the space friendly! Check in was also great and helpful but make sure you ask for details on parking and the shortest route to your room (not hard, just not...

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Helpful?
Thank D_N_and_3kids
Kailua, Hawaii
Reviewed 3 days ago NEW

The Sheraton in Kona provided us a great experience overall. The dinner we had at the Rum Fire restaurant was delectable even if the service was briefly curt. The room and facilities were comfortable, but the views of the sunset are remarkable. Be sure to get concise directions to your room upon check-in. Their floors are a bit confusing. If...

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Helpful?
Thank kailuachad
San Francisco, California
Reviewed 4 days ago NEWvia mobile

I thought the hotel was very nice. The pool was great with a huge water slide with inner tubes too. There was also two hot tubs and a sand pool. Although the pool was very nice, when we walked into our room, there were ants in the bed, on the ground, and even in the bathroom. We ended up leaving...

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Helpful?
Thank AdventureLover46
Heidelberg, Germany
Reviewed 5 days ago NEW

The hotel is fabulous and our stay was outstanding. It was very difficult to leave. The location is wonderful. The pools and the hot tubs are exquisites. All the associates we encounters were very nice,very positive and very helpful. Special thank you to the gentleman at the pool hut who remembered us and called us by our name. We felt...

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Helpful?
1Thank frenchchef2016
Texas
Reviewed 6 days ago NEW

First visit to the big island. We were pleasantly surprised with our accommodations. Reading about how old and run down it was, we were worried but booked it anyway. And I am so happy we did. It's in a fabulous quiet location. Our room is very clean, bed comfy and we have lots of room. Balcony looking at ocean, and...

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Helpful?
Thank Betty193r
United States
Reviewed 1 week ago NEWvia mobile

Wet nice location and close enough to town to take in local shops, etc. Pool is very nice although drinks and food are a. It pricey. Staff nice and clean facilities. Parking easy and free for guests. Great Luau on site.

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Helpful?
Thank repbrock
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06/04/2017 06/05/2017
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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Holua Bar & Grill
Holua Bar & Grill
Cuisines: American, Bar, Pub, Hawaiian
Ainakai
Ainakai
Cuisines: American
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Pool
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Enjoy the diversity of Hawaii's Big Island with family and friends at Sheraton Keauhou Bay Resort & Spa. From stargazing atop majestic Mauna Kea to tours of nearby Kona Coffee farms. ... more   less 

Additional Information about Sheraton Kona Resort & Spa at Keauhou Bay

Address: 78-128 Ehukai Street, Kailua-Kona, Island of Hawaii, HI 96740-2525 (Formerly Sheraton Keauhou Bay Resort & Spa)
Location: United States > Hawaii > Island of Hawaii > Kailua-Kona
Price Range: $220 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Kona Resort & Spa at Keauhou Bay 4*
Number of rooms: 521
Reservation Options:
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Also Known As:
Sheraton Keauhou Bay Hotel Kailua-Kona
Sheraton Keauhou Bay Resort And Spa
Sheraton Kailua-Kona
Sheraton Keauhou Bay Resort & Spa
Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona
Hotel Style:
#3 Green Hotel in Kailua-Kona
#3 Top resorts Hotel in Kailua-Kona
#3 On the Beach Hotel in Kailua-Kona
#6 Family Hotel in Kailua-Kona
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Kona Resort & Spa at Keauhou Bay staff and other travelers.
71 questions
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Questions? Get answers from Sheraton Kona Resort & Spa at Keauhou Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Kona sunsets are world famous for their color. Spend the money and get a room with a view!”
kailuachad, 3 days ago | Read review
“Ocean view or mountain views are the best”
frenchchef2016, 5 days ago | Read review
“We thought we had men view room, and ended up with best of both views”
Betty193r, 6 days ago | Read review
“You're in Hawaii get a room with a view!”
  • Manta Ray Welcome!
434tarae, 1 week ago | Read review
“Choose another hotel - our "deluxe ocean front" suite overlooks the parking lot”
  • Burnt out bulbs
  • This is supposed to be a deluxe ocean front view but all you see are lifghts from the parking lo
  • This is the view outside our
  • Filthy tub
  • The lights are the parking lot
mattr404, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$179* /night
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Prices are for 1 room, 2 adults
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