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Sheraton Kona Resort & Spa at Keauhou Bay

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78-128 Ehukai Street, Kailua-Kona, Island of Hawaii, HI 96740 (Formerly Sheraton Keauhou Bay Resort & Spa)
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Breakfast for 2 Included
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Sheraton Kona Resort & Spa at Keauhou Bay
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1,911 Reviews from our TripAdvisor Community

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Showing 1,716: English reviews
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Arriving tomorrow and already having a great experience with this resort. Bethany Llanes in concierge has been helping me book some tours this week. I was suppose to pay my final payment today for a tour and Bethany was off so she had someone else assist me. I received a call from her later on in the day making sure... More 

Helpful?
Thank Melissa M
Providence, Rhode Island
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed 5 nights while on a trip to Big Island with my wife and 2 kids. Fantastic resort, nice spacious rooms, nice pool with amenities, water slides. Closer to restaurants, shops etc (within a 5 minute drive). The view is beautiful from this place. Swimming with the Manta ray is close to the hotel property. Closer to a few beaches.... More 

Helpful?
1 Thank narayan15
1 review
5 of 5 stars Reviewed 4 days ago NEW

beautiful location, super friendly and attentive staff, walking distance to snorkel cruise, manta-ray dive and more. We watched the sunset every night at the hotel. food was excellent. we LOVE Sheraton Kona Resort

Helpful?
Thank Katy S
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed in an ocean front room for one night with a nice large balcony. The resort is quite large with a nice pool and big water slide. We had no difficulty finding lounge chairs both days (in a lot of hotels they fill up quickly) and there are great views of the ocean (though realize there is no beach access).... More 

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2 Thank AdelineDo
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here 8 nights in a gorgeous ocean view room with big balcony. Don't bother booking anything but ocean view or you look over a loud car park. Attention to detail doesn't exist, service is questionable & 30usd per person per day resort fee is too much as other Hotels don't charge this. The overall view is great as... More 

Helpful?
Thank Kerstin H
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

When I first arrived, I stayed at Hilton Waikoloa Village as I have always wanted to stay there. I was disappointed.. I decided to extend my stay an additional day and chose the Sheraton Kona Resort.. I was delighted with my experience. The staff was great, they offer a trolley service that takes you down to the shops. Also, while... More 

Helpful?
Thank Jessiesgirl1981
Wheeling, West Virginia, United States
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 1 week ago

When we arrived our room wasn't ready,which was ok because it was before the check-in time of 3:00. The man checking us in said to come back and see him at 3:00. We went to the pool area restaurant and had lunch. At 3:00 we returned to the front desk area. There were two lines forming, so I stood in... More 

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3 Thank Melinda G
Independence
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Huge resort with shops, restaurant, large pools, hot tubs, waterfalls, spa rooms, and a waterslide. (One downfall, no access to the beach, but there's a free shuttle to a few beaches and nearby shopping). The customer service here is exceptional. Expedia did not book the type of room I paid for (and I couldn't prove it) but the helpful professional... More 

Helpful?
1 Thank Julie S
Yorktown, Virginia
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first time at this property (Jul 2 - 7, 2016). Although an older property (that could use some updating!), it sits on a gorgeous setting! As Starwood Platinum/5 Star members, we have stayed in many amazing properties all over the world. This property stands out in particular because of such efficient, personal, and friendly service. We were... More 

Helpful?
Thank Gerald B
Wilkes-Barre, Pennsylvania
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

The views here are superb. The food was the high point of this resort, the pool was great too. This place has a very relaxed vibe, I really enjoyed my stay here, I wish I stayed longer! They also have a nice cliff walk, and lots of beautiful plants. Also offers a farmers market right in front of the resort!

Helpful?
Thank makennasays
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Holua Bar & Grill
Holua Bar & Grill
Cuisines: Bar, Pub, Hawaiian
Ainakai
Ainakai
Cuisines: American, Hawaiian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy the diversity of Hawaii's Big Island with family and friends at Sheraton Keauhou Bay Resort & Spa. From stargazing atop majestic Mauna Kea to tours of nearby Kona Coffee farms. ... more   less 

Additional Information about Sheraton Kona Resort & Spa at Keauhou Bay

Address: 78-128 Ehukai Street, Kailua-Kona, Island of Hawaii, HI 96740 (Formerly Sheraton Keauhou Bay Resort & Spa)
Location: United States > Hawaii > Island of Hawaii > Kailua-Kona
Price Range: $201 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Kona Resort & Spa at Keauhou Bay 4*
Number of rooms: 521
Reservation Options:
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Also Known As:
Sheraton Keauhou Bay Resort And Spa
Sheraton Keauhou Bay Hotel Kailua-Kona
Sheraton Kailua-Kona
Sheraton Keauhou Bay Resort & Spa
Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona
Hotel Style:
#3 On the Beach Hotel in Kailua-Kona
#3 Top resorts Hotel in Kailua-Kona
#3 Green Hotel in Kailua-Kona
#6 Family Hotel in Kailua-Kona
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