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Outrigger Royal Sea Cliff

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Outrigger Royal Sea Cliff
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403 Reviews from our TripAdvisor Community

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Showing 367: English reviews
Spokane, Washington
Reviewed February 26, 2017 via mobile

Check in was easy but we did have to wait. They wouldn't let us see room ahead of time. I asked if it was an updated room and they said yes..........Well, not really. It had an odd odor when we walked in as if it had been closed up for some time. The carpet was nasty with stains all over...

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1Thank Char085
Buderim, Australia
Reviewed February 22, 2017

Stayed for 3 nights with a family party, using 2 rooms. Large, well fitted out units. Loads of linen supplied. Rooms are not serviced daily. Dated furniture and fittings. Full kitchen facilities and washer and dryer. Located right on the beach however rocky shore line so not suitable to swim at. No restaurant/cafe/bar on site. Be prepared to trek into...

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Thank cherylgadsby
Madison, Wisconsin
Reviewed February 6, 2017

My husband and I were originally at the Outrigger Kanaloa, but it was horrible, so we were lucky enough to be re-located to this property. We were totally blown away by this place! Our condo (Unit 207) was soooo nice, comfortable, CLEAN and the view could not be beat. I loved that our unit had tile (no nasty carpet). The...

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Thank Courtney W
Carol H, General Manager at Outrigger Royal Sea Cliff, responded to this review

Aloha Courtney, Thank you so much for taking the time to write such a lovely review regarding your stay with us. The owners of 207 take great pride in their unit and I think it shows - I'm so pleased that it was available to you. Thank you also for mentioning in your review that we don't have a restaurant/bar...

Preston, Idaho
Reviewed January 19, 2017

It's been a year since we stayed at the Outrigger Royal Sea Cliff, but I'm sure that this review is still valid. The property is beautiful to look at, is spotlessly clean, and well maintained. There is a very nice covered car park at the condo's, which are nicely furnished, clean and well supplied with the amenities that one expects...

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Thank Chuck C
Ottawa, ON
Reviewed January 18, 2017

We went to the Royal Sea Cliff last summer for our second time. The place is well situated and very reasonable in terms of pricing. The rooms seem to be independently owned but probably must respect certain standards. The hotel itself is beautiful in its design with the center being adorned with beautiful plants and flowers. Like the last time,...

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Thank Vacationlovers1781
Highland Heights, Kentucky
Reviewed January 9, 2017

We arrived late, about 10:10 due to our flight schedule, and the staff had gone home at 10:00. They left our keys with the cleaning crew and we got the dreaded room 509 mentioned in earlier rooms to avoid at all costs. We tried to change rooms but again, there was no staff. The room smelled bad, carpets stained, old...

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1Thank TomandJerrilynn
Redhead, Australia
Reviewed January 8, 2017 via mobile

My only regret is that we didn't stay longer. !!! We stayed for two nights in a two bedroom ocean front apartment. The views were spectacular and the apartment spacious and comfortable. We had views over the south pool which sparkled in the sunlight and was always quiet. The highlight without a doubt though is the amazing views. Watching the...

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1Thank LizzyBeth2290
Waldheim, Canada
Reviewed January 4, 2017

Updated quiet accommodation with panoramic ocean views. The property is impeccable and well maintained. Friendly staff were pleasant and helpful. A great location close to dining and retail. Two swimming pools that never seemed crowded. We would definitely stay again.

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1Thank daluguy
Carol H, General Manager at Outrigger Royal Sea Cliff, responded to this review

Thank you so much for taking the time to post a review regarding your recent stay at the Royal Sea Cliff Kona by Outrigger. I will certainly pass along your kind remarks about the staff - I feel very fortunate to work with such kind a devoted people on a daily basis. Mahalo and we'll see you soon, hopefully!

Southern California
Reviewed December 13, 2016

Received a welcome note from manager that was nothing but lip service, not real customer service. When I finally needed assistance my circumstances landed on deaf ears. If you want to be treated like a thief and a liar this is your place.

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Thank mkaspar45
Carol H, General Manager at Outrigger Royal Sea Cliff, responded to this review

Aloha! I am very sorry that your dispute with our travel desk resulted in a negative impression of the resort.

Reviewed November 25, 2016 via mobile

A huge truck comes by at 5 in the morning to pick up linens, and it is noisy as hell. It sounds like a huge construction zone for an hour. Don't stay here. Really awful when you are on vacation and trying to get some sleep. I don't recommend this place at all.

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Thank Julie P
Carol H, General Manager at Outrigger Royal Sea Cliff, responded to this review

Thank you for taking the time to write a review regarding your recent stay at the Royal Sea Cliff Kona. I am so sorry that the Hawaiian Linen truck created a disturbance for you. This really is the first time that this has been brought to my attention but I can certainly understand that its schedule is very early. Please...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Concierge
  • Self-Serve Laundry

Additional Information about Outrigger Royal Sea Cliff

Address: 75-6040 Alii Dr, Kailua-Kona, Island of Hawaii, HI 96740-2310
Location: United States > Hawaii > Island of Hawaii > Kailua-Kona
Price Range: $175 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Outrigger Royal Sea Cliff 3*
Number of rooms: 140
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Also Known As:
Outrigger Royal Sea Cliff Hotel Kailua-Kona
Outrigger Kailua-Kona
Kailua-Kona Outrigger
Outrigger Royal Sea Cliff Hawaii/Kailua-Kona
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Questions & Answers

Here's what travelers have asked, with answers from Outrigger Royal Sea Cliff staff and other travelers.
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Orange County, CA
hull

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Questions? Get answers from Outrigger Royal Sea Cliff staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request ocean view”
bikertrash2007, 4 weeks ago | Read review
“I would definitely ask for an Outfigger room.”
Flipket, Mar 5, 2017 | Read review
“Ask for a unit facing the ocean on the 1st floor. Our is #104.”
JoJo_W1947, Mar 1, 2017 | Read review
“It is worth asking for a room with sea view.”
Vacationlovers1781, Jan 18, 2017 | Read review
“Stay away from room 509....don't know why they haven't updated this one.”
TomandJerrilynn, Jan 9, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question