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Outrigger Royal Sea Cliff

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389 Reviews from our TripAdvisor Community

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Showing 355: English reviews
Preston, Idaho
Reviewed 2 days ago NEW

It's been a year since we stayed at the Outrigger Royal Sea Cliff, but I'm sure that this review is still valid. The property is beautiful to look at, is spotlessly clean, and well maintained. There is a very nice covered car park at the condo's, which are nicely furnished, clean and well supplied with the amenities that one expects...

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Helpful?
Thank Chuck C
Ottawa, ON
Reviewed 3 days ago NEW

We went to the Royal Sea Cliff last summer for our second time. The place is well situated and very reasonable in terms of pricing. The rooms seem to be independently owned but probably must respect certain standards. The hotel itself is beautiful in its design with the center being adorned with beautiful plants and flowers. Like the last time,...

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Thank Vacationlovers1781
Highland Heights, Kentucky
Reviewed 1 week ago

We arrived late, about 10:10 due to our flight schedule, and the staff had gone home at 10:00. They left our keys with the cleaning crew and we got the dreaded room 509 mentioned in earlier rooms to avoid at all costs. We tried to change rooms but again, there was no staff. The room smelled bad, carpets stained, old...

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Helpful?
1Thank TomandJerrilynn
Redhead, Australia
Reviewed 1 week ago via mobile

My only regret is that we didn't stay longer. !!! We stayed for two nights in a two bedroom ocean front apartment. The views were spectacular and the apartment spacious and comfortable. We had views over the south pool which sparkled in the sunlight and was always quiet. The highlight without a doubt though is the amazing views. Watching the...

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1Thank LizzyBeth2290
Waldheim, Canada
Reviewed 2 weeks ago

Updated quiet accommodation with panoramic ocean views. The property is impeccable and well maintained. Friendly staff were pleasant and helpful. A great location close to dining and retail. Two swimming pools that never seemed crowded. We would definitely stay again.

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Helpful?
1Thank daluguy
Carol H, General Manager at Outrigger Royal Sea Cliff, responded to this review

Thank you so much for taking the time to post a review regarding your recent stay at the Royal Sea Cliff Kona by Outrigger. I will certainly pass along your kind remarks about the staff - I feel very fortunate to work with such kind a devoted people on a daily basis. Mahalo and we'll see you soon, hopefully!

Southern California
Reviewed December 13, 2016

Received a welcome note from manager that was nothing but lip service, not real customer service. When I finally needed assistance my circumstances landed on deaf ears. If you want to be treated like a thief and a liar this is your place.

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Thank mkaspar45
Carol H, General Manager at Outrigger Royal Sea Cliff, responded to this review

Aloha! I am very sorry that your dispute with our travel desk resulted in a negative impression of the resort.

Reviewed November 25, 2016 via mobile

A huge truck comes by at 5 in the morning to pick up linens, and it is noisy as hell. It sounds like a huge construction zone for an hour. Don't stay here. Really awful when you are on vacation and trying to get some sleep. I don't recommend this place at all.

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Helpful?
Thank Julie P
Carol H, General Manager at Outrigger Royal Sea Cliff, responded to this review

Thank you for taking the time to write a review regarding your recent stay at the Royal Sea Cliff Kona. I am so sorry that the Hawaiian Linen truck created a disturbance for you. This really is the first time that this has been brought to my attention but I can certainly understand that its schedule is very early. Please...

Australia
Reviewed November 19, 2016

This was a great place to kick off our third visit to The Hawaiian islands and our first to the Big Island, specifically for the volcano. Our "room" turned out to be a condo - large lounge, dining area, kitchen, undercover outdoor patio, large separate bedroom bathroom and laundry in a closet. The staff were friendly and helpfu. The hotel...

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Helpful?
1Thank AustraliaSpindoctor
Carol H, General Manager at Outrigger Royal Sea Cliff, responded to this review

Aloha and mahalo for taking the time to post a review on TripAdvisor. I'm so pleased that you feel you could recommend our Hawaii Vacation Condos. The key to finding your way around is to come back and become even more familiar with us!!

Leeds, United Kingdom
Reviewed November 16, 2016 via mobile

The room was a lovely spacious apartment type with a fully functional kitchen, ironing board, iron, hair dryer, 2 TVs. The shower curtain we absolutely hated...it was an old fashioned heavy cloth one and when closed there was no light in the shower. Be careful for the hidden cost of an extra $150 for the room cleaning (apparently this is...

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Helpful?
Thank Amanda N
Carol H, General Manager at Outrigger Royal Sea Cliff, responded to this review

Thank you so much for taking the time to post a review on TripAdvisor regarding your recent stay at the Royal Sea Cliff Kona by Outrigger - part of Hawaii Vacation Condos by Outrigger. I am so sorry that you weren't aware of the check out cleaning fee. We want to be totally transparent about this fee and it is...

Buccan
Reviewed November 15, 2016 via mobile

Royal sea cliff was a great place to stay was clean and very welcoming and friendly. We dined at Humpy's and Outback Steakhouse which is close drive from the unit but great service and great meals. We also visited the volcano and waterfalls with blue Hawaiian helicopters was a great experience loved it

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Helpful?
1Thank Auzziegirl70
Carol H, General Manager at Outrigger Royal Sea Cliff, responded to this review

Thank you so much for staying with us for your Island of Hawaii experience! It sounds like you made the most of your stay. We appreciate your 5 star rating and thank you so much for your kind words - hope you are able to visit us again in the future.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Concierge
  • Self-Serve Laundry

Additional Information about Outrigger Royal Sea Cliff

Address: 75-6040 Alii Dr, Kailua-Kona, Island of Hawaii, HI 96740-2310
Location: United States > Hawaii > Island of Hawaii > Kailua-Kona
Price Range: $172 - $452 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Outrigger Royal Sea Cliff 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Outrigger Royal Sea Cliff Hotel Kailua-Kona
Outrigger Kailua-Kona
Kailua-Kona Outrigger
Outrigger Royal Sea Cliff Hawaii/Kailua-Kona
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Questions & Answers

Here's what travelers have asked, with answers from Outrigger Royal Sea Cliff staff and other travelers.
17 questions
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hull

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Questions? Get answers from Outrigger Royal Sea Cliff staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“It is worth asking for a room with sea view.”
 of 5 bubbles Vacationlovers1781, 3 days ago | Read review
“Stay away from room 509....don't know why they haven't updated this one.”
 of 5 bubbles TomandJerrilynn, 1 week ago | Read review
“Pick another hotel venue”
 of 5 bubbles mkaspar45, Dec 13, 2016 | Read review
“Try to get a room overlooking the ocean. But they are all quiet.”
 of 5 bubbles AustraliaSpindoctor, Nov 19, 2016 | Read review
“Great views from the pool areas with awesome sunsets!”
 of 5 bubbles Sontin, Nov 5, 2016 | Read review
5 of 5
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