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Castle Kona Bali Kai

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422 Reviews from our TripAdvisor Community

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Showing 379: English reviews
Honolulu, Hawaii
Reviewed May 29, 2012

We went for a sports tournament and some of the children were left in tears. They were told they couldnt make noise in the pool area or any where else. They charged us over $700 for a 4 night stay with no courtesy offered to us. Some staff were very rude and others had a "I could care less attitude"....

6Thank True M
CRHHNL, General Manager at Castle Kona Bali Kai, responded to this review

This was Memorial Day Weekend and there was a lot of activity at our resort throughout the days and into the night. The property was full and there were multiple groups staying at our resort. One group in particular was extremely noisy throughout the weekend. We had multiple calls about the noise at the pool and the parties late at...

Salt Lake City
Reviewed May 12, 2012

This is not a typical hotel experience. Be sure you know your expectations for accomodations. We have stayed here three times and generally had a good experience, with some glitches. Upside: These are small condo units so they can provide more of an at-home experience - fully supplied kitchens, washer/dryer, etc. It's a little like staying in a friend's apartment....

2Thank JamesMSLC
Reviewed May 4, 2012

We stayed two nights (21 and 22 April 2012) at the Kona Bali Kai in a studio unit across the road from the ocean. The unit was somewhat dated, but with a good bed, spacious, and with a lanai looking towards the ocean (which however was largely obscured by the main hotel building opposite). Being on a busy road there...

Thank Traveller052
Dana Point, California, United States
Reviewed April 22, 2012

This place is great if you don't want to be in the 'downtown' area but would like to be close to it. it is a clean place with friendly staff. the beach is obviously super close to you. there is a bit of sand but alot of lava rock, as well as sea urchins, so shoes or sandals/slippers are a...

Thank Rowdy S
Perth, Western Australia, Australia
Reviewed April 22, 2012

Stayed at this hotel with school, on a science filed trip from Australia. We thought we would have 3 to a room like we did at other places, but to our surprise they did not have rooms available for us, and we had to have 6 teenagers to a room. We had to share beds which was an inconevience. The...

2Thank Amy C
Cypress, Texas
Reviewed April 13, 2012

We knew we were staying in an older condo and chose this because of the location and that it had two bed/two baths. But, we were very disappointed with the condition of the condo. The good: The view is awesome and right on the water. We sat on the lanai most of the time while in the condo so we...

2Thank Linda R
Reviewed April 4, 2012

If you want oceanfront at an affordable cost, this complex is likely for you. We stayed for almost three weeks in a unit on the second floor. While the unit was very '70's in decor, the beds were very good; it was FULLY stocked with new towels, bedding, and kitchenware. It had (2) flatscreen televisions. But, the problem with Kona...

3Thank gocconow
San Jose, California
Reviewed March 22, 2012

Very old rooms that are in bad condition. Actual hotel is on the ocean but the condo rooms are across a busy highway. Due to highway noise, sitting on the lanai or even having the doors open is impossible. There is no ocean access. Room is very noisy. TV is impossible to watch unless you are on the bed. No...

2Thank Jelahti
Salt Lake City, Utah
Reviewed March 19, 2012

We were only here for a night, then moved on to another hotel. Our unit was clean and taken care of. We had an ocean front view. The staff are particularly unfriendly and rude. Didn't really feel like a welcoming place to stay, so we moved on to a hotel down the road. Our condo itself was nice though. It...

1Thank Erik S
Brisbane, Australia
Reviewed March 3, 2012

Very clean, pleasant stay. We had a 2 br apartment that was very comfortable. A bit far from things so must have a car. Fully self catering. Da poke shack downstairs and a store across the road for beer and coffee

1Thank Kobblekid
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
In your room
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Kona Bali Kai is a condominium resort located on the ocean's edge, displaying an uninterrupted vista of magnificent Kona sunsets. Choose from studios, one-, two-, and three-bedroom suites with full-kitchens, private lanai, and ocean or mountainside views. Amenities include a swimming pool, barbecue areas throughout the resort, and a laundry facility. ... more   less 

Additional Information about Castle Kona Bali Kai

Address: 76-6246 Alii Dr, Kailua-Kona, Island of Hawaii, HI 96740-4614
Location: United States > Hawaii > Island of Hawaii > Kailua-Kona
Price Range: $125 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Castle Kona Bali Kai 3*
Number of rooms: 154
Reservation Options:
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Also Known As:
Kona Bali Kai Hotel Kailua-Kona
Castle Kona Bali Kai Kailua
Castle Kona Bali Kai Hotel
Castle Kona Bali Kai Hawaii/Kailua-Kona
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Questions & Answers

Here's what travelers have asked, with answers from Castle Kona Bali Kai staff and other travelers.
6 questions
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Questions? Get answers from Castle Kona Bali Kai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Any oceanfront room is great.”
 of 5 bubbles 7032toni, 2 days ago | Read review
“Too expensive for the condition of the room.”
  • Rusted tub bottom
 of 5 bubbles SanandaAllsgood, 3 weeks ago | Read review
“Make sure to get an ocean view room, it was the best part of our stay.”
  • Cute kitchen decor
  • Safe $5/day charge to use
  • Bedside lamp
  • Chips between bed and wall
  • Cute wall decor
  • Bedside lamp
  • From the Lanai
  • Cute kitchen decor
 of 5 bubbles skybluepink1969, Feb 6, 2017 | Read review
“Compare other Castle properties first”
 of 5 bubbles G7886QZdonnas, Feb 4, 2017 | Read review
“Please insist on getting a room that has been thoroughly updated and cleaned. Our room should not have been rented.”
 of 5 bubbles JustCarry0n, Jan 31, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question