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Castle Kona Bali Kai

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Traveler (301)
Room & Suite (145)
Pool & Beach (21)
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Overview
  • Excellent27%
  • Very good24%
  • Average20%
  • Poor15%
  • Terrible14%
Travelers talk about
“ocean front”(77 reviews)
“local surfers”(9 reviews)
“sea turtles”(24 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Suites
Kitchenette
Self-Serve Laundry
3 Star Hotel
All hotel details
Additional information
Offers from Castle Kona Bali Kai
Special Price: 25% off - Summer Special
Hotel packages
Offers from Castle Kona Bali Kai
Special Price: 25% off - Summer Special
Hotel packages
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Nearby Hotels
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Reviews (470)
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423 results
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115
99
77
68
64
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LanguageEnglish
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115
99
77
68
64
Show reviews that mention
All reviewsocean frontlocal surferssea turtlesceiling fans in every roomfull kitchentide poolsno air conditioningwasher dryerthrough vrbomaster bedroomcooking utensilsboogie boardsslidersking bedspinner dolphinsbeach chairslava rock
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1 - 5 of 423 reviews
Reviewed 2 weeks ago

Picked this hotel for economy and location. Disappointed on both counts. Selected this hotel because of competitive rate, advertised location near restaurants and absence of cleaning fee. Surprise... at check out, there is a fat extra charge not mentioned in reservation process...strong note to TripAdvisor...look...More

Thank FrancCabernet
Response from Castle-Resorts2018, Director of Operations at Castle Kona Bali KaiResponded 1 week ago

Aloha FrancCabernet, Thank you for taking a moment to share your Kona Bali Kai experience. I'm extremely disappointed that we left a less than favorable impression during your stay and I am very sorry that you were presented with an unexpected cleaning fee. Please know...More

Reviewed 3 weeks ago via mobile

Booked one night here - was not informed In Advance there was no desk to check into after 5:00p.m. And had to use check in phone to get info. Was placed into a building down the road from main units(?) told there was “parking in...More

Thank Martha M
Reviewed May 10, 2018

We stayed recently at Castle Kona Bali Kai. We booked and prepaid for accommodation via Hawaiin Airlines. There was no mention of cleaning fees when we booked. A few days after we checked out we found a $93.75 US charge on our credit card. When...More

1  Thank pmahoney2017
Reviewed May 2, 2018 via mobile

Well furnished condos on the ocean front in Kailua Kona. Well stocked kitchen beautiful lanai with amazing ocean front view. Secure parking with association pool and spa. Repeat guest and close to all attractions and parks

Thank Mary Jo C
Reviewed May 1, 2018

First off, the price offered on trip advisor was $113 per night. Our night turned out to be $153 because we accidentally used booking.com. Never again. . Add ons of taxes fees blah blah comes to $179. Credit card statement $267 including a "cleaning fee"...More

1  Thank Phyllis C
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Outdoor pool
Details
Price range
$116 - $348 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
$116 - $348 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveler (301)
Room & Suite (145)
Pool & Beach (21)
Dining (6)
Questions & Answers
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Sandra M
February 5, 2016|
Answer
Response from O9839OWandreat | Reviewed this property |
I think they have a cleaning fee schedule on their website. It depends on the size of the unit and the length of stay. But yes, believe what the hotel quotes you. I stay for 2 nights in a studio so my cleaning fee was $40... More
0
Votes
AdrienneOlufs
December 27, 2015|
AnswerShow all 2 answers
Response from Misty M | Reviewed this property |
It's in the courtyard, however I had an ocienview room that was across the road in the "mountain view" building. There are probably 3-4 rooms that have ocean view rooms on the mountain view side.
0
Votes
Phill H
July 19, 2015|
AnswerShow all 2 answers
Response from BRumball | Property representative |
aloha, The Kona Bali Kai is a 55 year old building (how else could we build this close to the ocean?) and with the salt water influence, more maintenance is always required. In fact we call the ocean front building a "ship... More
0
Votes
Room Tips
"If you must stay here.... maybe ocean side is better."
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"If you don't want to use the pool choose mountainside."
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"somewhere else"
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"I would strongly recommend caution, and/or calling them confirming your reservation is in order"
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