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Castle Kona Bali Kai

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1 room 2 adults 0 children
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424 Reviews from our TripAdvisor Community

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Showing 380: English reviews
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Syracuse, New York
Reviewed 5 days ago NEW

This was a terrible condo!! It was dirty and in disrepair. There were undisclosed fees not on the booking site. The cleaning fee was ridiculous as the hotel room was not clean. The kitchen stove was dirty - the burners were black and grease marks were on the stove. There was a huge dead bug in the stained dishpan. The...

1Thank Tim M
Marietta, Georgia
Reviewed 6 days ago NEW

This is an older condo rental property but it is well maintained. There is covered parking - FREE - and there is a small beach and pool. The view from the oceanfront units is spectacular and you are only feet from the waves. It is near two nice snorkeling beaches and only three miles from the center of downtown Kona....

Thank Toni P
Reviewed 1 week ago

This hotel charged a cleaning fee that was not clearly displayed in the advertised price. When the fee is included, the cost is in the range of other places around or higher. On top of this, they actually do a very poor job with cleaning. In the bathroom there was an old soap left, stains on the shower bathtub surfaces....

1Thank Jacek G
Los Angeles, California
Reviewed 1 week ago via mobile

This place is terrible. They do not provide any room cleaning services. But they charge for a cleaning fee after check out which is pricey. You are expected to get your toilet papers once the provided one is over. Two towels are provided. You are supposed to wash them in the laundry facility provided and pay more. I'm here on...

1Thank theindianbear
Reviewed 2 weeks ago

Location was nice next to Da Poke Shack. Property is older, but good for a quick cheap stay. Was very disappointed in some cleaning and booking fees that were not disclosed on Tripadvisor's site. Be careful though, there were some booking fees and a cleaning fee that was added that was not originally disclosed when booking. There were some nearby...

1Thank Daniel B
Battle Ground, Washington
Reviewed 3 weeks ago

We stayed at this property 4/26-3/6/2017 condo #415. I agree with previous comments that the current condition is not depicted in any of the online pictures. The complex is dated and needs maintenance and repairs. Pool is almost a hazard to use as the tiles are almost all off and jagged edges are all around the pool edge. Our condo...

1Thank Sherry B
Denver, Colorado
Reviewed 4 weeks ago

When I looked at the reviews for this hotel, it looked promising. However when we checked in and saw the bathroom tub's condition, I was shocked that they would even rent this room out. If possible, I will include a photo. The bottom of the tub was rusted in a large space, making it unusable for a bath. I have...

2Thank SanandaAllsgood
Wijchen, The Netherlands
Reviewed February 14, 2017

The unit we stayed in, 203, was well organized, and nicely furnishes. The king and queen beds were comfortable. The kitchen is new and has a high quality dishwasher. Great views and designated parking under the units.

1Thank jporter2016
West Sacramento
Reviewed February 6, 2017

REVIEW IS SPECIFIC TO UNIT 310, CASTLE KONA BALI KAI. Each unit is individually owned and therefore different. It’s with great regret that I must rate this particular unit with two stars. If it weren’t for the fact that cleanliness is at the very top of our list of priorities, it would be rated higher, if it weren’t for the...

1Thank skybluepink1969
Reviewed February 4, 2017

Great location overlooking the ocean - no beach (#318); however shabby interior and furnishing, barebones supplies and questionable housekeeping. Had to request kitchen linens. Reception desk seemed to tolerate guests and not very welcoming.

1Thank Donna S
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
In your room
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Kona Bali Kai is a condominium resort located on the ocean's edge, displaying an uninterrupted vista of magnificent Kona sunsets. Choose from studios, one-, two-, and three-bedroom suites with full-kitchens, private lanai, and ocean or mountainside views. Amenities include a swimming pool, barbecue areas throughout the resort, and a laundry facility. ... more   less 

Additional Information about Castle Kona Bali Kai

Address: 76-6246 Alii Dr, Kailua-Kona, Island of Hawaii, HI 96740-4614
Location: United States > Hawaii > Island of Hawaii > Kailua-Kona
Price Range: $126 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Castle Kona Bali Kai 3*
Number of rooms: 154
Reservation Options:
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Also Known As:
Kona Bali Kai Hotel Kailua-Kona
Castle Kona Bali Kai Kailua
Castle Kona Bali Kai Hotel
Castle Kona Bali Kai Hawaii/Kailua-Kona
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Questions & Answers

Here's what travelers have asked, with answers from Castle Kona Bali Kai staff and other travelers.
6 questions
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Questions? Get answers from Castle Kona Bali Kai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Any oceanfront room is great.”
 of 5 bubbles 7032toni, 6 days ago | Read review
“Too expensive for the condition of the room.”
  • Rusted tub bottom
 of 5 bubbles SanandaAllsgood, 4 weeks ago | Read review
“Make sure to get an ocean view room, it was the best part of our stay.”
  • Cute kitchen decor
  • Safe $5/day charge to use
  • Bedside lamp
  • Chips between bed and wall
  • Cute wall decor
  • Bedside lamp
  • From the Lanai
  • Cute kitchen decor
 of 5 bubbles skybluepink1969, Feb 6, 2017 | Read review
“Compare other Castle properties first”
 of 5 bubbles G7886QZdonnas, Feb 4, 2017 | Read review
“Please insist on getting a room that has been thoroughly updated and cleaned. Our room should not have been rented.”
 of 5 bubbles JustCarry0n, Jan 31, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question