Clean and convenient rooms, delicious food at breakfast buffet as well as in the restaurant, super friendly, attentive and helpful personnel throughout all areas (cleaning personnel through to management). Strongly recommended to return as soon as possible 😉
We went to this hotel for a long weekend around Easter. They had a special easter offer that included a lot of extras that were included in the price. We had a HB option so we can spend the day exploring the area ( Brijuni, Pula,...) and not to worry about where we can eat. the staff was very proffesional and helpfull. We had a good choice of food for breakfast and 3 course meal for dinner where we could choose between two menus. Hotel also has an outdoor pool that we haven't used as it was in April and it was still early.
We stayed over the weekend in hotel Letan. Rooms were clean and warm. Breakfast was made by chef in restaurant right in front of us. Diner was excellent!! Maybe whole thing could be served a little bit faster.
Upon arrival you will be greeted by a wobbly wooden door from your room that can be opened with a spoon!? The room was stuffy and hot, and the room was without air conditioning - the 4-star hotel has no air conditioning ??? Extra beds for children are extremely uncomfortable, and the main beds are not the best either. There were no extra pillows in the closet. You expect from the any hotel at least to get some sleep, which was not the case with us. We left tired !!! The refrigerator was not turned on upon arrival, and there was no separate socket for it, so an extension cord was needed. When you leave the room all the electricity is turned off, so you can't leave your cell phone on charge while you have breakfast. The fridge doesn’t work while you’re away during the day so you can’t leave anything in it to cool. Dinner is served in several courses (not buffet service-only salads buffet) , and we waited 30 minutes for the waiter to bring us the menu. Dinner lasts over 2 hours in total. The idea is to get thirsty during that time, so you can order a drink, which is, of course, charged. There is no price list available!!! Classic taking money from guests, because the hotel is in a small town, away from shops and other facilities. The positives are that the young chef is very accommodating and the food is not bad. A welcome cocktail and a picnic basket are nice bonuses. The employees are friendly, the rooms are clean and we were offered various facilities that we did not manage to use - free bike rental, wellness 2h. We were out of season so the outdoor pool was out of order. There is a small children’s playground and a trampoline. The idea of this hotel is not bad, but the performance and organization are not at the level that a guest would expect from a 4 star hotel.…
It was our dream holiday in winter time. Rooms, staff, food, services, wellness... Everything is perfect for family stay. Definitely to recommend... We will return for sure in June when swimming pool is open. Food and staff kindness is something special to experience.
Friendly and approachable staff, nice and clean hotel, excellent wellness. Pet friendly. Great food. They care about people who can not eat gluten. We would like to come again. Highly recomendable to everyone.
I would like to thank the hotel staff and acknowledge the good work done by your colleagues Ante and Svetlana. We really enjoyed our Visit and would recommend staying here for anyone. Thank you very much and best regards, A. Altenhof
Comfortable accommodation, very kind stuff, good food, very near Fažana and trip to Briuni National park. I sincerely recommend a vacation at this hotel. It was a very plesent short weekend vacation with my family.
We stayed in August this year, overall the experience was satisfying. The positives are staff, which are very kind and helpful and also the breakfast which was very nice The negatives would be a small room, no refrigirator in our room and a few spiders remaining on the celling despite cleaning mates are present every day. The location is a bit challenging if you want a sea near you, because it is at least 10minutes hike down the sea, but on the way back it is at least 20minutes walk due to the alltitude. Positives to mention are also covered parking spaces and a nice pool and tennis court area. Also, you can bring your own drinks late at night and enjoy by the pool. Overall, price/value is a definitive 3.5/5 for me, which most of the reviewers already stated.
Avoid! Unfriendly staff with director who lacks manners and respect for guests. Dont be surprised if you sit for 45mins without waiter asking you if you want to order. Everything is dirty and smells funny. If you have request to make, noone will listen to you and director says that if you are unhappy, you are free to leave because its his hotel and he makes the rules. He acts like he owns Hilton but in truth he owns sh*thole. Pool is dirty and smells unpleasant. Everything is expensive. Noone greets you with hello or goodbye. Staff just stares at guests like they are mute. Breakfast are leftovers from yesterday. Guest witness director yelling at his staff... disaster...