Absolutely the best Hotel. The Rooms are large, modern and very clean. Reception staff are fantastic, very Professional and will fulfil al your any request asked, most importantly they are friendly and kind. This is the go to Hotel when visiting Ruse. I will be back again!!.
Exceptional hospitality and levels of service from the owner, along with Boris the manger and his team. Having only eleven individual boutique rooms makes this hotel stand out. The staff could not do enough during our two night stay, from recommending local restaurants, (including an excellent one almost next door), booking taxis and places to visit. Our deluxe junior suite was ideal for our stay. Good sized room, comfortable bed, large walk in shower, very clean and the added bonus of a balcony overlooking the Danube. Breakfast was very good and included smoked salmon and scrambled eggs. The town centre is only five minutes away and the Coastline Park / Promenade is just across the road. In summary, the staff made our stay in Ruse a memorable and happy one.
Residence House Ruse is mostly used by business travelers we learned. We came in the off-season for that and were amongst the only August guests. My friend and loved the place. The rooms were quiet, large, modern and very comfortable with great wifi. Air-conditioning was strong, which was good for the August heat. There's not much choice for breakfast but it was delicious, plus as much espresso as we wanted. All the staff spoke excellent English. There was even a nice outdoor area to sip a drink. You are about 1 block from the Danube and are very close to some excellent restaurants.The center of Ruse is about 7-8-minutes by foot. Parking was on the street but easy to find. After midnight, there is no reception, but the front door can be opened by key card.
When I booked the hotel for my business trip I did not imagine what to expect, but only getting there and staying for two nights exceeded my initial expectations. Outstanding service, comfort, great breakfast and a great attitude made the atmosphere unique and inspiring. Every room has a different name and the only disappointment I had was, that the room, named "Adventure" was occupied, but there is always a second chance. Highly recommend it for your stay in the city of the bank of Danube River.
The owner & staff were very helpful, friendly & spoke English. Check-in was very efficient. New building with modern design - interior clean and pleasant. Secure & safe. Front door can only be opened by access card. Close to main pedestrian area and restaurants. Location is quiet. Breakfast was good. They made a good recommendation for restaurant for dinner. Our room had a large balcony with views of the Danube. Bed was comfortable & the shower worked great. My only recommendation would be to provide some counter top or shelving in the bathroom & to provide some drawers for clothing in the closet. I would highly recommend the Residence House in Ruse.
I loved my stay at residence house. The hotel is brand new, clean and well positioned on the Danube river close to a good restaurant and to the center , which can be reached by foot. The staff is super friendly , helpful and really forthcoming. My preferred accommodation in Ruse and the area
Room, foyer and breakfast room were all clean with modern decor. Staff were helpful and friendly, spoke english. Location was great, near river, restaurants and 5min walk to Freedom square. Carparking available on street. Very quiet. Highly recommend. Would stay again.
We only stayed one night, but would have liked to stay longer. The service of the staff on arrival was exceptional, warm, friendly and very helpful. The hotel is charming, beautifully decorated. Our bedroom on the top floor had five huge windows overlooking the road and with glimpses of the Danube. It was very comfortable and attractively furnished. Delicious breakfast too. Ruse is a pleasant town with all the main attractions, and many bars and restaurants in easy walking distance, yet the hotel location is in a peaceful, quiet area.
We stayed here recently on two separate one night stays. The accommodation was easy to fine with close on street parking always available. The hotel is very modern and clean with charming rooms, foyer and breakfast area. The staff are very helpful and speak good English as well. the location is an easy couple of blocks walk to the centre pedestrian area of the city and we felt save walking the streets. Local restaurants are varied in what they offer with a number having river views. The room was very quiet and bed excellent. they have a lift for easy access to all floors. Breakfast basic but tasty and adequate.
I changed to this hotel after sampling others in Ruse over a 3 week period. I really wish that I had changed sooner. This hotel is everything you would want. Small, very personal, very clean, well maintained, bright and well designed. The rooms are very nice, spacious and comfortable. Great deluge shower. Breakfast is what you want. I received a cooked breakfast on the first morning....too much. I asked specifically what I would like the following morning and received. Along with a fruit lunch bag that I had requested. However I took ill (nothing to do with the hotel) and the team, especially the proprietor, stepped in and ensured my well being through his seriously taken duty of care. He stayed to the early hours with me at the hospital. At the other hotels I received a room key. Here I received so much more. They were simply great.…