Recently returned from a week skiing in Westendorf and skiwelt area. Schermer hotel is a warm, friendly and welcoming hotel run by a great team. Jacob works hard to ensure all of his guests are well looked after and the staff are all excellent. The lounge area has been refurbished since our last visit as has a section of the restaurant. Both very nicely decorated in a more modern, chic style and very comfortable to sit in for a drink before dinner. Breakfast is excellent, loads of choice and freshly cooked eggs any way you would like. Dinner in the evening is good though can be a little unadventurous but very good standard all the same. Kids buffet provided every night too with ‘the usuals’ to keep kids happy. Great facilities to use after skiing e.g. pool and spa area. New ski/boot room is very nice and the new gym area looks very well equipped though didn’t use it this time. Family suites are very spacious with a big bathroom (bath and shower). Hotel is very well located for both the nursery slopes (5 min walk) or if you want to head straight to the gondola to get up the mountain (10 min walk). Would have no hesitation in recommending The Schermer for a great holiday in Westendorf.…
Excellent Hotel, excellent location, very wide and impecable rooms, great spa and swimming pool, very good the variety and quality of the food, very nice public areas. In general friendly and professional service (specially our waitress Sophia ! Bravo!). Somethings that from my point of view should improve: - Lights at the room. In general there is not too much lights in the room. You can not read confortable in the bed because the lamps beside do not have enough light . Simply putting a little led light up the bed, the problem will be solve. - The service during the dinners and in the bar some days was very average, I think it is necessary to step up more waiters (or more effective and professional as Sophia!) .
Very friendly family orientated hotel with attentive staff that are always willing to help. Excellent food and great facilities, spa, swimming pool, new ski Locker, etc. Good variety of rooms to suit all family sizes and very high standards. Ideal location close to nursery ski slopes and a few minutes’ walk to the gondola. Plenty of additional organised activities such as walking, horse drawn carriage rides, wine tasting, music, etc. during the week. We were there for Christmas 2021 and the Schermer Family couldn’t be more welcoming. Looking forward to returning in the future.
We arrived just after the Austrian lockdown. We were the first guests in the hotel! From the moment we arrived, we felt welcome. The staff were exceptional. Really good with all members of the family (including kids ranging from 10 to 4). The hotel is in a great location in a beautiful village. With younger kids in ski boots, it is probably ten mins walk to the nearest gondola. An adult can do it in five easily and the ski locker room (which is amazing!) is located gondola-side. The kids nursery slope is also minutes away and you can traverse from there to the gondola if you like. The staff are exceptional. There are too many to name but the bar staff, breakfast omelette staff, servers, reception, owners and everyone gives you a fantastic welcome and outstanding service. The bonus of a warm swimming pool (where you can swim outside amongst the snow) was great for the kids after a day of skiing. I would happily stay again and happily ski the SkiWelt area - the Westerndorf side is linked via a great blue run, followed by a gondola then an amazing red run (the Kanderalm) which takes you down to Brixen and then up the other side in a gondola. Yep, all round a great trip and great hotel.…
Excellent family getaway. Children are happy and adults are happy! Dinner is good but not great. Breakfast is outstanding. Otherwise the staff are all wonderful, as are the facilities. Nadine is lovely with the children. We will be back to explore it in other seasons when the gondolas are working again. Even during the shoulder season it was wonderful. Highly recommend.
We visited in August- during covid. Everything was wonderful in the areas and throughout the hotel. Al I can do is to endorse all of the positive reviews. We aim to return for what will be our 6th stay. The food is always perfect as are the grounds. I can only recommend. The spa is first class and treatments fairly priced.
Many thanks for your hospitality - we enjoyed our stay very much. All the staff was extremly friendly and helpful from reception to personnel in dinig room. Very good and quietc location. It was our first stay in Tirol and thanks to Landhotel Schermer we do hope not the last, we will be definitely back !
Traditional looking but also modern hotel., close to centre of town. Elegant public areas and very welcoming, friendly owners and staff. Good modern ski boot room with heated lockers allocated to each bedroom. Took 15/20 minutes to walk to ski lift in ski boots. Good indoor/outdoor swimming pool although water cool indoors. Pleasant sauna and steam rooms. Quiet relaxing rooms surrounding pool and spa area (wasn’t school holiday time). Musical entertainment several nights per week and wine tasting (chargeable). Our bedroom overlooked a road and traffic woke us early in the morning as we left the window open as the room was so hot. (Travelled with Inghams Ski) Food was ok, a little uninspiring (salads repetitive and bland) and would have preferred more traditional Austrian local food rather that European food of various surrounding countries. We ignored the afternoon snack, served 3-5pm, after the first day and went to a local cafe instead where we found gorgeous cakes! Car park in basement.…
Just back from a week staying at the Vitalhotel Schermer. We stayed half board in a room with a separate adjoining room with bunk beds for the kids. The breakfast, afternoon snack and dinner were all top quality with enough variety to avoid repetition over the week. The room was well appointed, large, clean and toasty. The Schermer Family and all the staff were welcoming, accommodating and friendly. It's a fab hotel, convenient for skiing and sorting your lift pass. Kids loved the pool, both indoor and outdoor! We have booked again for next year and looking forward to it already. Hint: if you stay, book in for the wine tasting ... super evening not to be missed!
Very friendly staff, lovely food, relaxed family hotel. Kids love staying in this hotel as much as they enjoy the skiing - playroom, sauna, and swimming pool (including the outdoor part). We are planning our next trip.