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Best Western John Muir Inn

394 reviews
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Traveler (16)
Room & Suite (17)
Dining (3)
Overview
  • Excellent26%
  • Very good33%
  • Average16%
  • Poor13%
  • Terrible12%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
2.5 Star Hotel
All hotel details
Offers from Best Western John Muir Inn
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Rooms
Mar 4Mar 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (394)Write a Review
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118
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52
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All reviewsshopping center across the streetsan francisco bay areasix flagsneeded a place to staythe breakfast areayogurtconvenient locationchecking ineasy accessfree breakfastnob hillbusiness tripfreewayconcordcaliforniastarbucksremodel
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1 - 5 of 391 reviews
Reviewed 3 weeks ago

Six night stay. Requested that bedspread be changed on second day. Finally on the fourth day I stripped it off myself and delivered to the front desk. Housekeeping never did replace it. The entire second floor smelled like a high school locker room after a...More

Review collected in partnership with Best Western
Thank xxx340
Response from Prerna R, Manager at Best Western John Muir InnResponded 3 weeks ago

On behalf of our entire team, I would like to apologize for not exceeding your expectations. I have spoke with our head of housekeeping and will be addressing these issues you experienced during your stay. For future reservations Your satisfaction is important to us and...More

Hotel's Favorite
Reviewed December 10, 2017

I was traveling through the area with work and found this place to be conveniently located to highway 4 with plenty of options for food close by. The rooms were clean and comfortable. The in room worked fine and the breakfast was pretty good. I...More

Review collected in partnership with Best Western
Thank Dennis W
Reviewed 3 weeks ago

Management does not allow staff to give more than two sets of towels per room, no matter how many occupants! Breakfast attendant had almond milk available but said management would only allow her to distribute xx number of containers per day, no matter how many...More

Review collected in partnership with Best Western
Thank Kenneth L
Reviewed January 1, 2018

Room smelled like cigarettes and hallway smelled like marijuana! Add noisey dogs and dirty room, now you're ready to party! First night there was a guy on a bicycle going around the parking lot yelling "Jim"! A few hours later another guy shows up and...More

Review collected in partnership with Best Western
Thank SherazAli
Reviewed December 30, 2017

We stayed for Christmas to see family and friends in Walnut Creek and we're pleasantly surprised. Good location and great staff. Some of the other tenants were a little interesting but nothing that I would knock the hotel for. Overall we'll be coming back.More

Review collected in partnership with Best Western
Thank bribri8677RJ
Response from Prerna R, Manager at Best Western John Muir InnResponded January 15, 2018

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Our location offers...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Fitness Center with Gym / Workout Room
Room Service
Hotel Amenities
Business Center with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Room Service
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
$102 - $176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms, Smoking rooms available
Details
Price range
$102 - $176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms, Smoking rooms available
Add Photo Photos
Traveler (16)
Room & Suite (17)
Dining (3)
Pool & Beach (3)
Business Center & Event Rooms (2)
Questions & Answers
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Dana S
October 1, 2017|
Answer
Response from Eryn M | Reviewed this property |
We did not use the pool, so have no clue on the pool hours. Breakfast is the standard continental affair of pastries, a pancake machine, juice, cereal, breads, fruit. This area was under remodel while we were there, so the... More
0
Votes
Suzaniam62
October 13, 2015|
AnswerShow all 7 answers
Response from Prerna R | Property representative |
Hello, The hotel does not provide shuttle service, sorry.
0
Votes
Room Tips
"chose street side for room"
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"Stay at another hotel."
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"away from the elevator."
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"great room, free breakfast, pool/spa, exercise room, very kind staff."
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