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lti alpenhotel Kaiserfels

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Winkl-Schattseite 6b, St Johann in Tirol 6380 Austria
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Traveler (104)
Room & Suite (21)
Dining (17)

About

#5 of 20 hotels in St Johann in Tirol
Location
Cleanliness
Service
Value
Travelers' Choice
In January 2015 this 4* Hotel opened it's doors with 130 Rooms and Suites and is directly located at the bottom of the skifield ,,Eichenhof" with perfect access into the ski region. All Rooms are spacious and elegantly furnished, do provide a digital Hotel Infotainment System with free wireless Internet and nice mountain views Our new SPA- and Beautycenter ,,Beauty Vital" will provide a large Indoor Pool, 3 different Sauna, 1 Steambath, Gym, Aerobic Room for Pilates and Qi Gong courses and several treatment rooms for massages and beauty TreatmentsPerfect infrastructure in the area with 19 huts, free skibus to well known skiareas like Kitzbuhel, Fieberbrunn and Steinplatte, Ski School and Ski Rental onsite. Please note, animals are only allowed during summer season and upon request.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Skiing
Children Activities (Kid / Family Friendly)
Kids club
Wifi
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast buffet
Spa
Ski In / Ski Out
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Great View
Languages Spoken
English, French, Russian, Spanish and 8 more
166Reviews1Q+A6Room tips
Traveler rating
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Popular mentions
Angie W wrote a review Jan 2020
46 contributions31 helpful votes
Lovely room with shower en-suite, very warm at night with no access to co controls, therefore we had to leave a window open as a result we had the noise of the snow machines working at night co ming in. A big shout out to the chef's and wait staff running the buffet they all kept everything running smoothly & efficiently. Only down side, due to 130 kindergarten kids using the slopes the week we were there we were moved to another slope by our tour operator, for which there is "piste" bus that would take us on asking reception about it we were told that there was no direct bus to where we needed to go - there is the bus stop is in front of the gondola lift and takes you I to mac's bar, this bus is free of charge, the drivers appreciate a gratuity.
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Date of stay: January 2020
1 Helpful vote
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Response from AlpenhotelKaiserfels, Reservierungsleitung at lti alpenhotel Kaiserfels
Responded Feb 9, 2020
Dear Angie W, thank you for your kind evaluation and your feedback. We are happy to read that you enjoyed your stay with us and glad that our rooms, food offering and restaurant staff met your expecations and made your stay even more comfortable. Regaring the heat in the room and the noise of the snow machines, we are sorry if you could find a restful sleep as you are used to. The missing heat control is a common remark and we are working desperately to solve this issue. So far, we could not find a long-term solution yet. Our ski slopes behind the hotel, as well as the ski school nearby, are popular in the area - not only with our guests but with other guests and locals of St Johann as well. Therefore, we always have some kids around learning how to ski and sometimes the slopes are getting a bit more crowded and busy. Nevertheless, we hope you enjoyed your time at our place and that got the rest you expected to get back to your daily routine smoothly. We would be pleased and honored if you and your family would be visiting us again any time soon. Until then we send warm regards from Austria. Your lti alpenhotel Kaiserfels Team
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Maşca A wrote a review Jan 2020
1 contribution
The rooms are clean, the food is great, the staff is very nice, the only problem we had was with the heat, was too high and impossible to set. We had to keep the window open all the time and at night there was a lot of noise.
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Date of stay: January 2020Trip type: Traveled as a couple
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Response from AlpenhotelKaiserfels, Reservierungsleitung at lti alpenhotel Kaiserfels
Responded Feb 5, 2020
Dear Mascaaurelro, thank you for your nice evaluation and feedback. We are glad you spend a lovely holiday at our place. Regarding the heat we are very sorry that you could not find a comfortable sleep. Next time please contact our front office staff if you have any issues - they will gladly assists you in terms of solving problems. Hopefully, we get the chance to welcome you and your family with us again and send warm regards from Austria. Your lti alpenhotel Kaiserfels Team
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Ioana wrote a review Jan 2020
1 contribution
It is a great hotel for families Very clean, friendly staff and the food was very good. The hotel is next to the cabin and next to an Apres Ski Bar, so it is a nice place for skiing. Moreover the Ski School is right near the hotel. The pool is clean and the water is warm enough, the children had a great time there.
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Date of stay: January 2020Trip type: Traveled with family
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Response from AlpenhotelKaiserfels, Reservierungsleitung at lti alpenhotel Kaiserfels
Responded Feb 5, 2020
Dear Ioana-Ariana-Cristi, thank you for your kind feedback and evaluation. We are happy to hear that you enjoyed your stay and would be honored to welcome you and your family again with us next winter. Until then we wish you all the best and send warm regards from Austria. Your lti alpenhotel Kaiserfels Team
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Luis D wrote a review Sep 2019
Miami, Florida, USA16 contributions2 helpful votes
I am extremely disappointed to say the least in regards to not being able to get a refund for the days that I did not use at this hotel. I became very ill and had to fly back to the USA and the night clerk was totally aware of my situation. This sickness was totally out of my control and should have been taken into consideration. I expected from such a reputable hotel that they would make an exception to their rules in my case.
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Date of stay: September 2019
Cleanliness
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Sleep Quality
Room Tip: Only stayed one night and was very sick. The hotel night clerk was able to find me a hospital at...
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Response from AlpenhotelKaiserfels, Guest Relations Manager at lti alpenhotel Kaiserfels
Responded Sep 25, 2019
Dear Mr. D., thank you very much for choosing our hotel for your well-deserved vacation. We are very sorry to hear that you became sick during your travels with us and had to return home early. Unfortunately, your reservation with us was made through a 3rd party which for administrative matters does not allow us to waive contracted fees. We will however happily assist you with any claims from your travel insurance company. We hope that you still enjoyed your stay and our hospitality - we would be delighted to be hosting you again soon and wish you all the best on the road to recovery. Kindest regards from St. Johann in Tirol Your lti alpenhotel Kaiserfels
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Xiadong S wrote a review Mar 2019
2 contributions1 helpful vote
The hotel is perfectly located. The service is great. If you look for a nice place to stay with kids and some comfort then this is a great choice. Ski school, ski lift all in the direct presence! The half board is pleasantly breakfast and dinner with wide range of choices. The spa area plus the swimming pool is great and most important not over crowded.
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Date of stay: March 2019
Value
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Trip type: Traveled with family
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Response from AlpenhotelKaiserfels, Guest Relations Manager at lti alpenhotel Kaiserfels
Responded Mar 27, 2019
Dear Xiadong S, thank you very much for staying with us and sharing your impressions. We are happy that we were able to bring to you an excellent vacation experience and especially thank you for the warm words regarding the kitchen staffs performance. We hope you will remember you stay with us positively for a long time and would be happy to be hosting you again soon. Kind regards from snowy St. Johann in Tirol Your lti alpenhotel Kaiserfels
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PRICE RANGE
$152 - $305 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Kinder & Familienhotel Kaiserfels
LOCATION
AustriaAustrian AlpsTirolSt Johann in Tirol
NUMBER OF ROOMS
130
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Frequently Asked Questions about lti alpenhotel Kaiserfels
Which popular attractions are close to lti alpenhotel Kaiserfels?
Nearby attractions include Panorama Badewelt (1.3 miles), Mountaincart (1.0 miles), and Tiroler Schaukäserei Wilder Käser (3.6 miles).
What are some of the property amenities at lti alpenhotel Kaiserfels?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at lti alpenhotel Kaiserfels?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at lti alpenhotel Kaiserfels?
Yes, free parking is available to guests.
What are some restaurants close to lti alpenhotel Kaiserfels?
Conveniently located restaurants include Grander - Schupf, Villa Masianco, and Gasthof Hagstein.
Are there opportunities to exercise at lti alpenhotel Kaiserfels?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is lti alpenhotel Kaiserfels located near the city center?
Yes, it is 1.0 miles away from the center of St Johann in Tirol.
Are any cleaning services offered at lti alpenhotel Kaiserfels?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at lti alpenhotel Kaiserfels?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Greek.
Are there any historical sites close to lti alpenhotel Kaiserfels?
Many travelers enjoy visiting Pfarrkirche "Zum Heiligen Andreas" (5.4 miles), Spitalkirche Zum Heiligen Geist (5.4 miles), and Einsiedelei Kapelle (6.4 miles).
Does lti alpenhotel Kaiserfels have any great views?
Yes, guests often enjoy the mountain view available here.