We spent 4 nights at the Waldhof with a large group. Unfortunately, we were all disappointed. The apartments were spacious, and the outdoor pool is nice. The rest of the experience was far below 4-star standards. The manager was unfriendly and clearly expressed her annoyance when there were any special needs or requests. There was no feeling of welcome or hospitality. The facilities are dated. There are no shower curtains on the showers, so there is no way to shower without getting the whole bathroom wet. But the most difficult of all was the cuisine. The food was terrible. One night was a pasta buffet that my 10-year old daughter would have done a better job with (and that she wouldn't even eat from!) - dried out cubes of lasagne, 3 different kinds of pasta covered in oil in the steam table next to 3 unappetizing sauces. Not what I would expect as a main course from a 4-star hotel, or even a 3-star hotel for that matter. There was a salad buffet every night as a first course, and it had about the same level of food and variety as in a super market buffet. Two nights the kids' menu was fried foods straight from the freezer, with no veg - nuggets, fish sticks, 'smiley' potatoes. And ice cream every night for dessert for the kids. Having said that, the adults' desserts weren't much better! The breakfast buffet was also limited and rather depressing. I am sorry to say, but because of the sour service and not feeling made welcome, together with the terrible food, we will not be returning.…
In general the stay was ok. Please be aware that WiFi is not working as promised. The bandwidth of 1Mbps is at 40-48% capacity and makes your internet access barely possible. Also, no shampoo in the shower. No drinking glasses in the room. Other then that - all good. Special recognition goes to servers in the canteen. Inessa was great!
Don't bother. Located on a busy main road. Hotel very hot. Can't open window due to noise from the road. Room (Jnr Suite) not as advertised online on booking websites. Wifi breaks every min. Poor quality breakfast and no waiters around. no bathrobe, no slippers, no tea/coffe or water in the room. 2-3 star in reality. Their idea of customer service is sarcasm and laughing and arguing with their guests. Don't bother. restaurant for dinner ok-ish.
Ample parking big room and nice pool. The light bulbs never exceed 30w so all is dim. Supposed to be 4 star but the orange juice at breakfast is cheap fake, you are charged for a simple glass of tapwater and again if you want to use the pool. Wifi barely works. Why not charge us for the heating too? And the view?
Three of us stayed here for the Radmarathon, we booked late which is why we ended up in Oetz but can't complain. Hotel staff were great and there is a bike/ski room in the basement with a separate entrance from the car park. Great sized room with double bed, sofa and plenty of space, no air conditioning but not really an issue. Dinner was typical Alpine fare and good, breakfast was a buffet and nice, lovely fresh bread and the usual ham, cheese, etc. It has lots more facilities than we had time to use like the spa, I'd have no problem booking here again.