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The Crystal

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The Crystal
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303 Reviews from our TripAdvisor Community

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Showing 127: English reviews
Manchester, United Kingdom
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 31, 2016

We arrived on the first day and were given an upgrade free of charge, what a great start to the holiday. The room was awesome with a view on to the slopes (we were in the new wing), boot room, access to the slopes and spar area was unbeatable. So why are we only grading this hotel very good. The... More 

Helpful?
Thank halpal09
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 3, 2016

Writing this review late as I stayed here a while back (December 2012!) but it deserves the time for a review. From the moment I walked in I was impressed. After having been travelling since the early hours, as always for a snowboard trip, I was happy to just leave my bags for the porter to take to the room... More 

Helpful?
Thank TravellerCorb
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 9, 2016

Traveled to Obergurgl with Crystal ski and stayed in the Crystal hotel back in early December. The hotel goes beyond what I would usually expect for a 4 star hotel. The staff were friendly and always happy to help out and there is plenty to do at the hotel. I had a single room, which contained a single bed and... More 

Helpful?
Thank HampshireG
London, United Kingdom
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed April 25, 2016

We had lovely quiet rooms, 401 and 402: great nights sleep every night; the spa is amazing and the fact the gondola lift/ the hotel and the boot room are all in the same place is brilliant. Ski school is an easy 5 min stroll up the road. Breakfasts are lovely: the suppers were a little odd: you never quite... More 

Helpful?
2 Thank Rachel M
Luxembourg City, Luxembourg
Level Contributor
95 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed April 16, 2016

One more time we choose the Crystal for our ski vacation and we did not regret! As usual all was perfect, from arriving at the hotel until we left..... If you are looking for great ski vacation, reserve your room at Crystal. The hotel people are more than helpfull and they try to deliver the best possible service with a... More 

Helpful?
Thank Xavier K
DianaKarsai, Manager at The Crystal, responded to this review

Thank you kindly for such a positive feedback and for all the compliments to our hotel! We are delighted that you enjoyed your stay at the Crystal so much and have gone back home with such good impressions. We look forward to welcoming you back at Obergurgl! With our very best regards Diana Karsai The Management of The Crystal More 

Ninove, Oost-Vlaanderen, Belgium
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 4, 2016

Great location (next to Festkogelbahn), good ski room next to the ski shop, nice atmosphere, friendly staff, great food... We were there for the 7th time and will definitely be back in the coming period!

Helpful?
1 Thank Guy C
DianaKarsai, Manager at The Crystal, responded to this review

Thank you kindly for such a positive feedback and for all the compliments to our hotel! We are delighted that you enjoyed your 7. stay at the Crystal so much and have gone back home with such good impressions. We look forward to welcoming you back at Obergurgl! With our very best regards Diana Karsai The Management of The Crystal More 

Dublin
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 26, 2016 via mobile

Family of 5 stayed for a week. Super location, lovely staff and great amenities. Can ski to the door. Good ski room with rental shop attached. Food was decent as well. Nice pools (one indoor, one outdoor) as well as spa facilities. Will definitely be back.

Helpful?
1 Thank Northside-Dub
DianaKarsai, Manager at The Crystal, responded to this review

Thank you kindly for such a positive feedback and for all the compliments to our hotel! We are delighted that you enjoyed your stay at the Crystal so much. We look forward to seeing you again – hopefully soon! Sincerely Diana Karsai More 

New York City, New York
Level Contributor
171 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 276 helpful votes
5 of 5 stars Reviewed March 14, 2016

I’m writing this after my sixth stay here. The combination of location, quality, service, and food is unbeatable. A wonderful room, a rich menu in the restaurant, ski in/out, and spa add up to an amazing experience. Also – I’ve been to many resorts in Austria, and in some of them, if you do not speak German, you feel like... More 

Helpful?
1 Thank Alex_Tallinn
DianaKarsai, Manager at The Crystal, responded to this review

Thank you kindly for your very positive Feedback! We are particularly pleased that you have felt completely at home and that we were able to be convincing with our service, with our rooms and with our spa. Such feedback is encouraging us to stay on course and is showing us that we are on course in offering our guests an... More 

London, United Kingdom
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed March 13, 2016

Stayed with family and parents, including a toddler and a new born baby. Food was excellent, ski in/out, pool and facilities for childcare including baby sitting for such a young age, was perfect. The apres ski drinks and food was a real draw at the end of the day, with nightly special themes in the restaurants gave so much choice.... More 

Helpful?
Thank DanUK
DianaKarsai, Manager at The Crystal, responded to this review

Thank you kindly for such a positive feedback and for all the compliments to our hotel! We are delighted that you enjoyed your stay at the Crystal so much and have gone back home with such good impressions and look forward to welcoming you back at Obergurgl! With our very best regards Diana Karsai The Management of The Crystal More 

Hullbridge, Essex
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed March 8, 2016

Firstly I must confess that this was my first ever skiing trip, so I don't have much to compare to with regard to amenities. But what I can say is: 1. The hotel was very comfortable and stylish with a fabulous spa. 2.The food was fabulous and very imaginative. The buffet breakfast was amazing too-so much choice. 3. Our first... More 

Helpful?
Thank KaznKel
DianaKarsai, Manager at The Crystal, responded to this review

Thank you kindly for such a positive feedback and for all the compliments to our hotel! We are delighted that you enjoyed your stay at the Crystal so much. We look forward to seeing you again – hopefully soon! Sincerely Diana Karsai The Management of The Crystal More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Was gehört zu einem perfekten Skiurlaub im Ötztal? Schneesichere Pisten, traumhafte Abfahrten und ganz viel Raum zum Wohlfühlen. In Ihrem Vier-Sterne-Superior-Hotel in Obergurgl erwartet Sie ein legeres Ambiente zum Loslassen und Auftanken: THE CRYSTAL verwöhnt Wintersportler mit seiner schneesicheren Toplage direkt an den Skipisten von Obergurgl und bietet höchste Servicekultur im stilvollen Ambiente.Kosten Sie Ihre Skiferien in Obergurgl - Ötztal und die Abfahrten bis zum Haus in vollen Zügen aus. Lehnen Sie sich zurück, genießen Sie jeden Augenblick Ihres Skiurlaubes im Ötztal. ... more   less 

Additional Information about The Crystal

Address: Gurglerstrasse 90, Obergurgl 6456, Austria
Location: Austria > Austrian Alps > Tirol > Obergurgl
Price Range: $330 - $626 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Crystal 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
The Crystal Hotel Obergurgl
Crystal Hotel Obergurgl
Hotel Style:
#2 Romantic Hotel in Obergurgl
#2 Ski-In / Ski-Out Hotel in Obergurgl
#2 Spa Hotel in Obergurgl
#2 Luxury Hotel in Obergurgl
#3 Family Hotel in Obergurgl
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