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Grand Hotel Zell am See

Esplanade 4-6, Zell am See 5700, Austria
Hotel amenities
1 room 1 adult
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Grand Hotel Zell am See
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395 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I cannot recommend this place enough !!! What a fantastic hotel and superb staff. On our arrival we were greeted by a number of smiley receptionists one of which gave us a quick introduction and tour of the hotel and to our room. We had a family room package which gave us room, half board, our ski passes for my... More 

Helpful?
Thank Peter W
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I have just returned from a week stay in "The Grand Hotel" in Zell Am See in Austria with some ski friends and the hotel was superb and I would highly recommend it. The staff are so friendly from reception on arrival to the restaurant staff who were superb! We had a Russian waiter called Vladimir attend to us for... More 

Helpful?
Thank Eddiebyrne
Newhaven, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I had our first week away without our teenage children. My husband chose this hotel with the aim of to persuading me, a reluctant skier, to join him! It was a good decision: everything about our stay was fabulous - friendly staff, wonderful food, huge room with balcony, massive bathroom, great sauna facilities on the top floor... More 

Helpful?
Thank Melanie M
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Melanie M. we want to thank you very much for your lovely feedback. We hope to welcome you soon again and remain with kind regards the entire GRAND HOTEL Team. More 

İstanbul
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the second year in a row we opted for Grand Hotel in Zell am See. We were so pleased last year that this time around our family group was larger, including my 2 year old daughter and 80 + year old parents. The hotel is indeed charming, location unbeatable and the food is quite good. But what really... More 

Helpful?
Thank Btiontour
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Btiontour, we want to thank your for the great feedback and hope to welcome you soon again at the GRAND HOTEL Zell am See. With kind regards the entire GRAND HOTEL Team. More 

Richhill, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

This is the 3rd year in a row we have stayed here.The reception staff were so welcoming,checkin is fast and painless.I emailed Sarah before we left and asked for an upgrade (additional cost) she was really nice to deal with. We had a lake view suite with a balcony which is absolutely beautiful especially when snowing. The hotel bar area... More 

Helpful?
Thank Michael8796
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Michael8796, many thanks for your great feedback. Nice to hear that you enjoyed your holiday and hopefully we can welcome you soon again here at the GRAND HOTEL ZELL AM SEE. With kind regards the entire GRAND HOTEL Team. More 

London, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When arriving to Zell am See, we initially had booked a Pension which we thought would offer us a great stay. We did have a look at this place before travelling, but decided against it. What a mistake. After two nights stay at the other place, nerves were at boiling point and a call was duly made to the reservations... More 

Helpful?
Thank ChristianKaberg
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear ChristianKaberg, thank you very much for your great review. It was a pleasure for us to have you here. Hopefully we can welcome you soon again. We wish you all the best and remain with kind regards from Austria the entire GRAND HOTEL Team. More 

Harrogate, United Kingdom
Level Contributor
73 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The good. Location is superb, right next to the lake. All of our rooms (including standards) had incredible views of the lake. Some rooms are in the separate complex next to the the casino, but all are linked to the main hotel. It is a ten minute walk from the central ski lift, but there is a regular ski bus.... More 

Helpful?
Thank JGoldsbrough
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear JGoldsbrough, thank you very much for your feedback. Your opinion is very important for us, because only with your feedback we do have the chance to optimize our service. We are glad that you liked our location as well as our rooms and our breakfast buffet. However we regret that we could not convince you from our dinner menu... More 

Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Short skiing break. Excellent hotel. Got upgraded to wellness sweet which entitles free use of spa. Didn't use spa as there to ski. Know Zell well and this is a centrally located good hotel. Wonderful lake view. Stayed half board and the food was excellent.

Helpful?
Thank Sheffblue
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Sheffblue, we want to thank you for your review. We are very glad to hear that you enjoyed to stay with us. We wish you all the best and hope to welcome you soon again. With kind regards the entire GRAND HOTEL Team More 

Dublin , Ireland
Level Contributor
91 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed in Zell many times but the Grand beats all for location - a beautiful setting overlooking the lake yet less than 10 minutes walk through the village to the Ski slope access via the City Express. If you tired the Grand has a complimentary bus running most of the day ! The breakfast was very good although... More 

Helpful?
1 Thank Dublin_IrelandSally
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Dublin_IrelandSally, we want to thank you for your great freedback. We are glad that you enjoyed to stay here at the GRAND HOTEL. We hope to welcome you soon again and remain with kind regards the entire GRAND HOTEL Team. More 

Warsaw, Warszawa, Poland
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

It was my 4 or 5 stay at Grand Hotel. I go there every year for skiing and I love this place. I feel there like in home. I am allergic peron and they preparing me special food - Thanks. I love sauna with Klaus I wish he can not come often. I hope I can visit you again soon.

Helpful?
Thank Agnieszka F
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Agnieszka F, we want to thank you for your great review. hopefully we can welcome you soon again. We wish you all the best and send you best regards the entire GRAND HOTEL Team. More 

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