Alpines Lifestyle Hotel Tannenhof
Alpendorf 3 5600 St. Johann im Pongau, St Johann im Pongau 5600 Austria
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About
#12 of 17 hotels in St Johann im Pongau
Location
4.7
Cleanliness
4.7
Service
4.3
Value
4.2
See why so many travelers make Alpines Lifestyle Hotel Tannenhof their hotel of choice when visiting St Johann im Pongau. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travelers like you.
Pongauer Dom (1.9 mi), located nearby, makes Alpines Lifestyle Hotel Tannenhof a great place to stay for those interested in visiting this popular St Johann im Pongau landmark.
Guest rooms offer amenities such as a minibar, and guests can go online with free wifi offered by the hotel.
Alpines Lifestyle Hotel Tannenhof features room service, to help make your stay more enjoyable. The property also boasts a pool and breakfast. If you are driving to Alpines Lifestyle Hotel Tannenhof, free parking is available.
If you like barbeque restaurants, Alpines Lifestyle Hotel Tannenhof is conveniently located near Steakhaus Rauchkuchl.
If you’re looking for things to do, you can check out Annakapelle, which is a popular historic site amongst tourists.
At Alpines Lifestyle Hotel Tannenhof, your comfort and satisfaction come first, and they look forward to welcoming you to St Johann im Pongau.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Skiing
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Wifi
Hot tub
Indoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Spa
Ski In / Ski Out
Baggage storage
Concierge
Currency exchange
Laundry service
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Room features
Fireplace
Room service
Minibar
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Location
70Somewhat walkable
Grade: 70 out of 100
89Restaurantswithin 5 miles
34Attractionswithin 5 miles
Contact
Alpendorf 3 5600 St. Johann im Pongau, St Johann im Pongau 5600 Austria
Name/address in local language
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83Reviews1Q+A3Room tips
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We spent an amazing winter holiday. The nearest ski-slope is across the street - a short way even for children. Our room was nice and big enought for 4 people, with a beautiful view. The staff friendly and attentive. Food absolutelly delicious. Entertiment for children at the kinder-club enjoyable and creative. Everything was perfect. We will be back in summer.
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Date of stay: February 2023
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed 2 nights in September and was more than surprised at the quality of the place. The staff were attentive, the food was excellent and the facilities perfect. Attention to detail, they obviously recognise people are there to enjoy the mountains and hike, so they provide a rucksack (and umbrella) in each room. The wellness area is clean and there are lots of sauna options (I particularly liked the outside hut) One last thing to note: the evening dinners were EXCELLENT. 4 - 5 courses, all very tasty. 4 choices of main, including a vegetarian. And the Wine Book (not menu) is extensive.
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Date of stay: September 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
What did I not like about the hotel: only saw croissants for breakfast once the temperature control in the room didn't seem to have any effect and the room was very warm (we opened the window) What did i like: Great location across the road from the ski lift Great food and plenty of it Good selection of juices at breakfast Egg station at breakfast Staff very helpful right through from booking to departure Spacious, comfortable room (we took a junior suite) Swimming pool to relax after a day's skiing The hotel collects and drops us at the train station The decor, particularly liked Dorfplatz How could the hotel do better: A little more live music in Dorfplatz. Why not add some classic rock?
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Date of stay: March 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Coming back to this hotel we were afraid to be disappointed, since our last visit was very good. But on the contrary, it was at least as good as we remembered it. Both the very pleasing and stylish interior to the service presented by the family Viehhauser and the staff. We had the 3/4 board and it is more than enough to keep you going during the day. The food prepared was excellent and I especially liked the Austrian alternatives for the dinner. The spa is not big but quite enough for relaxation. The family is also preparing some daily excursions during the week. So for example one day Karin took those interested for a trip to Salzburg and the next day Franz Sr. took a group - me including - for a hiking trip. This with no extra charges. The only minor negative thing is that they charged 20 Euros per day for our dog. Normally it is around 5 Euros. But the dog liked also the hotel. …
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Date of stay: July 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
From the booking thorugh the first door step till the end of stay, nothing to appreciate. Perhaps one or two waitress and one waiter (I believe son of the owner's family). Booking cancelation in a fair way doesn't exist as somebody already wrote here before. We couldn't take breakfast only. They push you to take full board even in February (not NY or Christmas), but the quality of the food is rather average. Receptionist was not behaving appropriately from the beginning, no help at all, every question was "hassle" her even though nobody was waiting behind us. Majority of waiters do not know that simple think how to put the hand in front of the mouth when coughing so they distribute their bacillus across the guests and meals...not writing about their duty to stay away from the service when they are sick. Mould in the room is just something you don't expect in 4S hotel. Any questionnaire or just simply question how did you like your stay at leaving was not in place. They are simply happy with the poor job they do. This hotel is definitely not 4s* for us. But the place for skiing is great and we will definitely come back again. Same place but different hotel. …
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Date of stay: February 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Karin V, Inhaber at Alpines Lifestyle Hotel Tannenhof
Responded Feb 23, 2018
Sehr geehrte Familie Juraj! Gerne nehmen wir zu Ihrer Bewertung Stellung, da die Beschreibung der Situation nicht der Wahrheit entspricht. Da wir nicht kostenlos Ihre Buchung storniert haben, möchten Sie uns jetzt mit dieser schlechten Bewertung bestrafen, was in keiner Weise mit einer unfairer Behandlung unsererseits zu tun hat. Sie haben uns einen Tag vor Anreise mitgeteilt haben, dass Sie nicht zum gebuchten Termin anreisen können, weil Sie krank geworden sind. Wir haben aus Kulanz Ihnen gegenüber nicht die Stornogebühr verlangt, was legitim gewesen wäre, sondern mit Ihnen einen Alternativtermin gesucht. Dies war gar nicht einfach, weil die von uns vorgeschlagenen und verfügbaren Termine, wo auch Ihre vorerst gebuchte Kategorie frei gewesen wäre, für Sie nicht möglich waren, weil Ihr 11jähriger Sohn Tennis spielt und auch Schule hat. Sie haben uns dann 2 Termine in der Faschingswoche (!!) bekannt gegeben, wo für Sie die Reisezeit möglich war. Da wir in diese Zeit schon sehr ausgebucht waren, konnten wir zeitlich etwas abgeändert aber trotzdem ein Angebot für Sie erstellen. Die Kategorie war etwas größer als die von Ihnen vorerst reservierte, aber dies war die einzige Möglichkeit für eine Buchung. In diesem Angebot wurde Ihnen auch mitgeteilt, dass in diesem Zeitraum eine Reservierung nur mit der ¾-Verwöhnpension möglich ist. Sie haben dann dieses Angebot auch so angenommen und uns bestätigt. Zu einem anderen Zeitpunkt hätten Sie sehr wohl mit Frühstück buchen können, nicht aber in diesem Zeitraum. Es war ja Ihre eigene Entscheidung in der Faschingswoche anzureisen. Unser Rezeptions-Team war sehr bemüht alles für Sie ordnungsgemäß und laut Ihren Wünschen umzubuchen, da man in dieser speziellen Woche normalerweise nur 7 Übernachtungen buchen kann. Wir haben es für Sie möglich machen können, auch nur für 4 Übernachtungen zu reservieren. Unser Küchenchef ist ein 2-Hauben-Koch und unsere Küche wird ansonsten von den Gästen immer sehr gelobt. Es tut uns natürlich leid, dass es Ihren Ansprüchen nicht genügt hat. Fakt ist, dass Sie bereits vor Ihrer Anreise sauer auf uns waren. Wir konnten aus diesem Grund dann auch während Ihres Aufenthaltes nichts mehr zu Ihrer Zufriedenheit erledigen. Wir können aber auch nichts dafür, dass Sie krank geworden sind und in eine Zeit umgebucht haben, welche erstens teurer und zweitens nur mit ¾-Verwöhnpension buchbar ist. Auf alle Fälle tut es uns aber sehr leid, dass Sie sich in unserem Tannenhof nicht wohlgefühlt haben und wünschen Ihnen alles Gute. Ihre Familie Viehhauser mit seinem Tannenhof-Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When I called the hotel Tannenhof trying to explain that due to health reason I had to cancel my reservation the receptionist Manuela told me she had no time to talk to me. "Send us an email, we have no time to talk on the phone to customers..." When I insisted to talk to her on and explained that I needed to cancel my booking due to health reasons she show no pity or mercy and eventually HANG UP on me. I called her back. Having prepaid (for around 100€) a room with half board I asked at least for a partial refund for the unused meals. She continued to show no mercy and refused to offer any refund. "Not even 1 Euro you will get back from us" She said and she HANG UP again while I was talking. Be aware that this is what you can expect when booking a room at Tannenhof. My impression is that they just want your many and they are unable to show empathy or pity even when health issues are concerned. In the end I lost all of my money and I was shocked by the rudeness of the receptionist. Be carefull......…
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Date of stay: August 2017Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Karin V, Inhaber at Alpines Lifestyle Hotel Tannenhof
Responded Aug 27, 2017
Sehr geehrter Gast! Gerne möchten wir zu Ihrer Bewertung Stellung nehmen. Erstmals möchten wir sagen, dass Sie unser Haus bewerten ohne jemals Gast bei uns gewesen zu sein. Sie sind einfach nur sauer, weil wir Ihre verbindliche Reservierung nicht kostenfrei storniert haben. Wir haben uns auf die Stornobedingungen des von Ihnen gewählten Buchungsportales bezogen, welche Sie auch bei Ihrer Buchung akzeptiert haben. Bezüglich Ihrer Aussage, dass Ihnen unsere Rezeptionistin Manuela aufgelegt hat, möchten wir schon sagen, dass sie so etwas niemals machen würde, da sie immer einen sehr höflichen Umgang mit unseren Gästen hat. Es ist schon richtig, dass Manuela Sie bat diesbezüglich ein E-Mail zu schicken, da sie gerade mit Gästen im Hotel zur Hausführung unterwegs war und somit nicht direkt am PC Einschau halten konnte bzw. Stornierungen bei uns immer schriftlich gemacht werden müssen. Diese schriftliche Stornierung wurde aber von Ihnen weder bei uns noch beim Buchungsportal gemacht. Es ist nicht fair uns zu beschuldigen unseren Gästen gegenüber kein Mitleid zu haben, denn das haben wir sehr wohl. Es ist natürlich auch für jeden nachvollziehbar, dass Sie bei Ihrer verbindlichen Reservierung ein Geschäft mit uns abgeschlossen haben, welches auch Stornobedingungen beinhaltet. Dies haben Sie auch gewusst. Wir hatten auch niemals ein schriftliches, ärztliches Attest von Ihnen bekommen, dass Sie den Aufenthalt nicht in unserem Haus wahrnehmen können. Sie haben sich auch nur telefonisch und niemals schriftlich bei uns gemeldet. Sie sind dann einfach nicht angereist. Wir hatten das Zimmer für Sie freigehalten, da wir nicht einmal wussten ob Sie nun doch kommen oder nicht. Es hat sogar ein Taxi für den vereinbarten Transfer umsonst auf Sie gewartet, welcher für Sie kostenfrei gewesen wäre und von uns bezahlt wurde, weil Sie auch diesen nicht abgesagt haben. Wenn bei unseren Gästen jemand krank wird oder wirklich etwas Unvorhergesehenes geschieht, dann sind wir immer bereit zu helfen bzw. eine gute Lösung zu finden die für jeden tragbar ist. Daher weisen wir Ihre dreisten Anschuldigungen aufs äußerste zurück! Familie Viehhauser mit seinem Tannenhof-Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in the Hotel Tannenhof for two nights and loved everything about it. We had a junior suite on the third floor that looked out over the valley. The balcony was large and had screens on each side so that you did not have to worry about your privacy. The rooms were very comfortable and the bathroom very clean and with all the amenities you needed. The location is perfect if you are skiing in the winter or riding the gondola up the mountain to hike in the summer. It is literally across the street from the ski lift. The service was outstanding, and the staff very helpful and accommodating. We liked the fact that at almost every hotel where we stayed at in Austria, and had half board, you were assigned a table and that was your table for your entire stay. Due to this you get to know the wait staff well. We were very fortunate to have Agnes assigned to our table, and thoroughly enjoyed talking with her. Not only was she very efficient in providing us with our meal service, she was also very friendly and thoughtful and she made our stay at Hotel Tannenhof even more special. There are quite a few hotels in this area and we were very pleased that we picked this one. It was fantastic!!!…
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Date of stay: July 2017Trip type: Traveled as a couple
Value
Rooms
Service
Room Tip: Our junior suite was wonderful and had great views.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We are staying at the hotel for one week skiing. We travel a lot both private and business and we have never experienced a hotel like this. It is located just in the heart of the ski resort next to the lift. The welcome and service are outstanding. They really take care of you and the hotel has everything. The food is excellent and on gourmet level.....looking foreward to the coming holidays😃
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Date of stay: February 2016Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Wonderful alpine style hotel with great location right next to the ski slopes. Room was large, spotless clean, with balcony, nice bathroom with all amenities needed. Food is amaizing and relay something for gourmet lovers. The staff was wonderful.
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Date of stay: January 2016Trip type: Traveled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Although the hotel was empty we have receive the worst room on last floor, under the sloppy roof. The smell in the hallways is bad, and the fixtures are old and outdated. In the morning, I was coming out from the shower and i bumped into a man who let himself in our room. He spoke German only and insisted to come in. My husband was in his underwear... The guy comes in and looks at the radiator and leave... with no explanation... from anybody. We recover from the shock, husband goes to take a shower and I take the bathrobe off and turn to get dressed, right in front of the door (there was no other place in the room). That moment the door is opened AGAIN and ANOTHER man who comes in! I am completely naked and start to shout at him in English, he said something in German and leave the room. Pointless to say that NOBODY from the hotel mentioned the incidents and we never received an explanation or any apologies. Confirmed price was 130 Euro. Our son did not need or have an extra bed (that was 30 Euro) but we were asked to pay nevertheless. It was not to cover his food because we paid 10 Euro for that too... Food for half board was mediocre. Menu in German only (entire hotel is made for German speakers only, no En info or TV channels). Total price for one night HB with a glass of wine and a beer for dinner was 180 EURO. WOULD YOU PAY FOR SOMETHING LIKE THIS???? WOULD YOU GO BACK FOR MORE??? How is it possible to pretend that you are a 4**** superior and not call ahead in the room if you need to urgently enter? Especially when you only have 3 rooms occupied? HOW can you not apologize for such a huge mistake??? The only improvement possible is fire all the personnel or close permanently. I vote for the last option.…
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Date of stay: May 2015Trip type: Traveled with family
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Karin V, Inhaber at Alpines Lifestyle Hotel Tannenhof
Responded Jun 2, 2015
Dear Julia, we are really sorry that you didn’t like our hotel. We would also like to give our opinion to you: You stayed in our hotel only one night and you booked a special deal for € 129,00 for 2 adults with halfboard!! The room has 24 m² with balcony, bath and a walk-in-cabinet. It’s in the 4th-floor with a wonderful view and it’s not an old room. It’s really not true that you got the badest room in our hotel! You booked a small room with a very cheap price only for 2 adults. But you arrived without an announcement with a child (7 years) and believed you haven’t to pay anything for the child. But it‘s out of order to book for 2 person and come with 3 person. It’s normal to pay per person. Children born 2008 an younger are free with children-halfboard (also for 1 night). When you stay 3 nights and more children until 14 years old are free of charge also with children-halfboard THE WHOLE SUMMER LONG in our house! You ony stayed one night so you have to pay. Children also can eat the menu for adults – it cost € 10,00. We are really sorry that somebody came in your room! We didn’t know this and it’s not all right! We would like to apologise for this bad mistake! It’s really not normal in our hotel and we are really surprised about this! We have an english menu for our guests which are not speak German. We are really sorry that nobody gave you the english menu! We are surprised that you didn’t like our meal because we have an exellent cook and everybody likes it. We really have a very nice personal and we are very proud of them! Everybody can make mistakes that’s normal. To say we should fire our personal or to close our hotel is very agressive and impertinent. Normaly we have only guests with more behavior and not bargain-hunter! Family Viehhauser with team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$261 - $358 (Based on Average Rates for a Standard Room)
LOCATION
AustriaAustrian AlpsSalzburg RegionSt Johann im Pongau
NUMBER OF ROOMS
45
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Claim Your ListingALPINES LIFESTYLE HOTEL TANNENHOF - Updated 2023 Prices & Reviews (St Johann im Pongau, Austria - Salzburg Region)
Frequently Asked Questions about Alpines Lifestyle Hotel Tannenhof
Which popular attractions are close to Alpines Lifestyle Hotel Tannenhof?
Nearby attractions include Skischule Rot Weiß Rot (5.0 miles), Skischule Rot Weiß Rot (0.09 miles), and Snow Space Salzburg - St. Johann (0.09 miles).
What are some of the property amenities at Alpines Lifestyle Hotel Tannenhof?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Alpines Lifestyle Hotel Tannenhof?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Alpines Lifestyle Hotel Tannenhof?
Yes, free parking is available to guests.
What are some restaurants close to Alpines Lifestyle Hotel Tannenhof?
Conveniently located restaurants include Bistro PapaJoe, Oberforsthof Alm, and Stoecklwirt.
Are there opportunities to exercise at Alpines Lifestyle Hotel Tannenhof?
Yes, guests have access to an indoor pool during their stay.
Does Alpines Lifestyle Hotel Tannenhof have airport transportation?
Yes, Alpines Lifestyle Hotel Tannenhof offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Alpines Lifestyle Hotel Tannenhof?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Alpines Lifestyle Hotel Tannenhof?
Many travelers enjoy visiting Marktkirche Wagrain (4.9 miles), Pfarre Schwarzach im Pongau (2.0 miles), and Annakapelle (2.8 miles).
Does Alpines Lifestyle Hotel Tannenhof have any great views?
Yes, guests often enjoy the mountain view available here.
Is Alpines Lifestyle Hotel Tannenhof accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.