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Still in the hotel whilst typing this review and in day 5 of our family holiday. This hotel is perfect in every way. Staff are great and nothing is ever ok much. Food is good and lounge areas are a great place to chill out....More
Thank Lee B
Response from Fam_Schwabl, Leiter Öffentlichkeitsarbeit at Familienresort Ellmauhof-das FeriengutResponded February 26, 2018
thank you very much for taking the time to write a review!
How great that you enjoyed your stay with us that much - we love to read that you and your family look back to relaxing, unforgettable holiday - days!
On second Christmas day my eldest daughter became seriously sick in the car, so instead of the planned night in Salzburg, I called to hotel to see if we could arrive one day earlier. That was no problem and we arrived around 2AM at night...More
I have just reread our first review on this property from February, 2011, and management response also. Looks like what used to be a tiny spot became a serious problem.
We stayed at Ellmauhof seven times during winters and summers (though they do not follow...More
Response from schwabl-ellmauhof, Leiter Öffentlichkeitsarbeit at Familienresort Ellmauhof-das FeriengutResponded August 22, 2017
thank you very much for taking the time to write a feedback.
We are very sorry to hear, that we could not convince with our services during your last stay – especially as we are very proud to call you a regular guest...More
We have travelled to a lot of "child friendly" hotels, in addition to many luxury hotels and there often is not much crossover. What FRE gets absolutely spot on, is achieving both of these. I should also mention that this is the only...More
6 Thank KandaHaywood
Response from schwabl-ellmauhof, Leiter Öffentlichkeitsarbeit at Familienresort Ellmauhof-das FeriengutResponded April 25, 2017
thank you very much for taking the time to write such a great, detailed review!
Well - what should we say. We simply love to read that you enjoyed your second stay that much and that we could convince with all our services....More
Having recently visited another supposedly child friendly hotel it has prompted me to write an overdue review for this fabulous place.
We visited in September 2016 with our 18 month old and all had a wonderful time.
They seem to have struck the right balance...More
1 Thank Batcho
Response from schwabl-ellmauhof, Leiter Öffentlichkeitsarbeit at Familienresort Ellmauhof-das FeriengutResponded March 27, 2017
thank you so much for your review!
We love to read that you enjoyed your stay with us so much and that you look back with wonderful and unforgettable memories!
How great that we could convince with all our services - we try...More