Had a great ski holiday and the hotel staff couldnt be more helpful. They have all been very friendly, even giving me ice for my knee at the end of a long day on the slopes and even though we arrived on the first day after 11pm we had a plate of cold meats and bread in our room. Our room is one of the largest we have had when skiing and had a balcony with view of the slopes. The food is good basic Austrian food. The breakfast has a range of cooked and cold options and if things ran out they were restocked. There were choices of mains every evening with a salad buffet amd soup to start and a range of deserts. The wine was nice and at 25 euros a bottle similar to other places we have stayed at. We got bottled water for free every night. My husband loved the outdoor pool, although it was small it was very warm and the sauna was excellent. If we visited Saalbach again we would stay here…
We paid for half board but ate out as we were offered the same meal of pork 5 times for the evening meal within a week. There were also no vegetarian options with only fish on offer. Quality of the food was also poor. Also the same starter EVERY night of beef broth. Room was satisfactory, outdoor pool was nice, location was great but as mentioned in previous reviews this is the only reason it is a 4* hotel.
The staff couldn't be anymore accommodating!, good bar prices and good selection of food, friendly faces and lovely doggies, good choice of food and even cater for vegetarians all you have to do is ask!
The hotel is in desperate need of refurbishment. The rooms are very dated and although clean it would be what one could expect at a 2star hotel. The food however can best be described as 'school dinners'. The main course each day I expect was 'boil in the bag' and if you were not one of the early diners, the desert may have run out. The croissants at breakfast also had a habit of running out. I heard that there are to be new owners who intend to refurbish the hotel. Hope so as it is in a great location.
Despite being a comfortable stay I would not recommend this hotel. The evening meals were below average and you have to pay for all tea and coffee. The bottles of wine were also very expensive at around £30 a bottle. This is the first hotel, chalet or B&B that I have ever stayed in on a skiing holiday where you do not get drinks provided with cake etc after a days skiing. Also don’t expect the outside pool to be very big - great idea to have a ‘wellness’ centre but the pool was not very warm and certainly not big enough to do a reasonable length in. On the plus side it’s comfortable and close to the pistes. However the proximity to the pistes means you have the noise of piste bathers late at night as you are trying to sleep
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