Neuhaus Zillertal Resort
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About
#12 of 41 hotels in Mayrhofen
Location
4.4
Cleanliness
4.5
Service
4.1
Value
4.0
The Neuhaus Zillertal Resort is a house that combines state-of-the-art living, comfort embedded in the natural ambience of a romantic garden, with the lifestyle of yesteryear. With a panorama that inspires and spurs you on to conquer summits everywhere you look. Regional cuisine, pure relaxation and lots of Tyrolean charm guarantee an unforgettable vacation experience. Day after day you can enjoy the culinary delights of the region with our gourmet half board: Rich breakfast buffet with regional & seasonal delicacies, afternoon snack with traditional Austrian cake and pastry classics & a 5-course gourmet menu in the evening with a choice of three main courses (fish, meat, vegetarian/vegan), salad buffet and cheese selection. The Neuhaus Zillertal Resort is very close to numerous activities - in winter & summer. Hiking, mountain biking, fishing, ski tours, ice skating, sledding and climbing tours, but also fun sports like paragliding, canyoning, rafting, skiing, snowboarding and much more promise an unforgettable vacation. Enjoy the Neuhaus world of well-being with a heated outdoor pool, indoor pool with whirlpool, natural swimming lake, various sauna experiences, cozy relaxation rooms, many wellness treatments as well as a "Village Gym" with the latest Technogym equipment. The 15,000 m² garden area, surrounded by nature and the mountain world of the Zillertal Alps, you can discover little surprises and various retreats: Tasting garden with small healthy delicacies to collect and enjoy, outdoor pool & natural swimming lake and a romantic garden for leisurely walks. As a guest at Neuhaus Zillertal Resort you enjoy many other amenities: + Bath bag with fluffy bathrobe, sauna towels and bath slippers + Free wifi access throughout the hotel + Digital concierge with all hotel information + Free Neuhaus care products in the room + Free parking in our hotel car park The Neuhaus Zillertal Resort puts the best of Mayrhofen and the Zillertal Alps at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness / spa locker rooms
Coffee shop
Bicycle rental
Bicycles available
Books, DVDs, music for children
Parking
Wifi
Hot tub
Pool with view
Indoor pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast buffet
Outdoor dining area
Snack bar
Wine / champagne
Game room
Hiking
Skiing
Bicycle tours
Billiards
Evening entertainment
Walking tours
Board games / puzzles
Video game console
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Banquet room
Meeting rooms
Spa
Body wrap
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Massage
Neck massage
Open-air bath
Solarium
Steam room
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Private balcony
Room service
Safe
Seating area
Flatscreen TV
Bath / shower
Complimentary toiletries
Telephone
Wardrobe / closet
Private bathrooms
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, French, German, Italian
Location
83Good for walkers
Grade: 83 out of 100
24Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
Am Marktplatz 202, Mayrhofen 6290 Austria
Name/address in local language
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615Reviews20Q+A92Room tips
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We booked a late deal through Crystal and what a super experience we had! We arrived mid-morning and the room was ready, clean, everything worked and was maintained to a high standard throughout. The facilities, pool, wellness area, boot room and all areas of the hotel were excellent, the food was restaurant standard and the service highly professional. We had a faultless stay and would highly recommend. Thank you for your hospitality.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Just spent a week here on a ski trip....and it was fabulous..! We stayed in St Josef building which has a lit underground tunnel linking it to the wellness centre and main hotel.The wellness centre is great with the usual saunas, steam rooms ect (unclothed downstairs, bathing costumes allowed upstairs)with a swimming pool, jaccuzi and the added bonus of a small heated outdoor pool and a natural swimming lake. Or room was great, large, clean with plenty of towels and a fluffy bathrobe ...we also had a balcony with seating, lighting and a mountain view! Hotel is really a resort with individual buildings including a gym. The food was simply amazing... especially for me( the vegetation) huge selection, beautifully presented and more than enough to fill you up. Some parts of the hotel look ancient with Interesting little rooms, whilst others are super modern...it works well. They had an entertainer each evening (talented though he was, would be nice to have a mixture instead of the same guy each night). The ski boot room is fab and boots are kept super warm. There's a bus stop and train station on one side and another bus stop on the other...all to provide easy access to the ski areas. Main town is a short stroll away and includes ski hire shops, souvenir shops, supermarkets and of course bars and restaurants. Finally...what made it even better was the very friendly staff...always happy and polite. Id say, if your a young group looking for a full on ski/ apres ski experience...stay somewhere else... it's probably suited to the "slightly" older market...but highly recommend....thank you for a wonderful week.…
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Date of stay: March 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We booked with Crystal and stayed in the St Josef annex. Bathroom was fabulously modern and wonderful with the rest of the accommodation being clean and comfortable in that ‘classic Austrian’ style. In terms of the restaurant, Dali, George and Svenja were wonderful and attentive, an incredible service and absolute testament to their dedication to hotel guests.
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stay here for the first time in my 36 visits to Mayrhofen, what a great stay in the Hotel. The Staff were very good and friendly. The room I had was very good. Breakfast was very nice indeed , could have spent the whole morning eating the wonderful choice for breakfast. The evening meal was also just as good as breakfast, salad to start with, then a starter, choice of 2 soups, and 3 choices of the main meal and a nice dessert to finish off the meal. If you were still hungry, you could have had cheese and biscuits. There was a nice Lounge bar to relax, with live music on from 8.30pm. The Hotel is in the quite part of Mayrhofen, near the railway station, so you got a very nice sleep, waking up refreshed for the next days skiing. The spa area was fantastic, a family area as well as a adult area.…
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Date of stay: January 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: The adult spa area , you must only have a towels around your body in the sauna's. They have a ski...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
The Neuhaus Hotel and its apartments are very well appointed, but be aware that if you book the Landhaus annexe it is absolutely no frills. Think 1980's youth hostel in terms of room and bathroom. It's fine if you are literally just sleeping in it but you wouldn't want to be heading back to your room for any length of time if you are in the annexe.. Its grubby and tired. Our family of 7 had an annexe room for our 4 late teens boys and the very well appointed appt 8 for parents and one daughter. The Neuhaus complex is a maze of different areas, but very good location and good facilities....spa, pool, gym etc... The food was pretty good overall, but a bit predictable in the evenings. If you like soup, you're in luck! But it's plentiful and most staff very helpful. We found it quite hard to get info on day 1 , but crystal reps were around, and the hotel booklet in the rooms was very detailed. Mayrhofen as a resort was pretty much as we had expected from our research. Great town, great apres. Snow sure, as it's so high. No skiing down to the resort though. All gondola. If you are in a mixed ability group, the vastness of the ski areas can make it difficult to meet for lunch etc.... I think it's a great choice if you are all asimilar standard. Also there is a big contrast from the nursey slopes to some quite tricky blues, so if you are a slow progress skier or want to stay in your comfort zone, it may not be a good choice, but if you are a beginner who really wants a challenge by about day 3 or 4, it's great. Overall best for confident intermediates. We had a fab time in the main. Would return. …
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Had a great week at the Neuhaus with Crystal last week. Cannot fault it at all !!! We were a family of six adults and two children 2 1/2 and 6 months. Nothing was too much trouble for the staff. The restaurant has been completely re furbished since I last stayed prior covid. It is stunning and the food matches. A big thank you to the restaurant manager and his staff for looking after us so well two small ones do make a mess !!! The reception and room maids were lovely too. A fab hotel away from the hustle and bustle but near enough for a lovely walk to the gondola - we left our skis at the shop next to the Penken which works great. We will be back !!
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Date of stay: January 2023
Value
Service
Sleep Quality
Room Tip: Overlooking the garden and mountains
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This is a great hotel! I don’t understand some of the negative reviews. Our experience is first class. Lovely staff especially in the restaurant. The food is good, the salad bar is fabulous and great choice at breakfast. Entertainment not the best and the bar area lacks atmosphere but that’s not important for us and it’s nice to have a change of scene at one of the other bars in town. Hotel is spotless with lovely grounds - pool gorgeous. Location perfect. Beds super comfy! I would have liked coffee making facilities in the room but that’s a minor issue. Free cakes in the afternoon a lovely touch. All in all all a great hotel and excellent service!
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Wonderful location Great food,and plenty of it. Staff were amazingly attentive and nothing was too much bother. We stayed the entire week skiing Sauna, gym and jacuzzi all very good The entire experience was brilliant Hotel is very clean and tidy. Will be booking again next year Was unsure when I read previous reviews but none were justified from what we experienced
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Lovely hotel spa and pool really clean . Staff very nice but busy dont seem to have time off to recharge. Strange dinner service ! ie you cannot order food until you've ordered drinks ,you cannot order drinks from food waiter so things can get abit muddled and long winded . Just remember your on holiday so no need to rush just go with the flow . Perfect area close to everything winter /summer plus just across the street from train station . Overall great hotel all staff very pleasant. Thank you had a great holiday .
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed as a family of five travelling with Crystal. We have stayed in many superb hotels across Austria as avid skiers and this was by far and away the worst place we have stayed. From the moment we got there we found the management style on reception rude and abrupt. Long wait to check in and then our room wasn’t ready. We arrived on New Year’s Eve and were looking forward to an Austrian celebration as usually done in style. Not here. No welcome drink and the bar is for display purposes only. We spent half an hour asking various harassed members of staff rushing through if we could order drinks and were met with very curt dismissals - all very weird. Eventually we realised that one person was servicing the bar and the drinks orders for the entire restaurant - an impossible task!! This odd service division was also in place in the restaurant resulting in slow and erratic service from exhausted and overworked staff . Morale was on the floor with staff telling us they hadn’t had a day off in 10 days and that every day was a bad day. The entire meal service could take up to 2 hrs as we waited and waited for the person allocated to us to have the time to notice us whilst those allocated to other sections had finished up and we’re laying tables for breakfast. It was a separate challenge to order drinks as staff are clearly directed as to what they can and can’t do so our waiter was unable to take a simple drinks order. It felt as frustrating for them as it was for us as they were nice people wanting to do a good job but with ridiculous constraints . We weren’t once asked to sign for drinks so given the level of chaos I kept a separate record. At the end of the week we settled with reception and our bill included two bottles of mineral water which we hadn’t had as we had only ever ordered tap water to accompany wine (still charged at €3 a pop). We were curtly told that our waiter would have to pay for the mistake which was outrageous as this had been a new staff member with broken English who had made the mistake on his first night and then corrected it without having opened the bottles. They then proceeded to haul this poor bloke out of the kitchen to cross examine him in front of us!!! It was hideous. Not least because in 3 days he had gone from being happy and enthusiastic to bedraggled with blood shot eyes and walking with a limp. I was in tears and appalled by their attitude. I hope he is ok and finds a better hotel to work in. There are much better hotels to stay in mayrhofen- don’t be seduced by their website or fancy Instagram page. It’s a false representation compared to the actual experience. I would recommend the Kramerwirt or the Strass instead .…
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Date of stay: December 2022Trip type: Traveled with family
Room Tip: Avoid hotel at all cost
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
PRICE RANGE
$112 - $234 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
alpendomizil neuhaus mayrhofen, alpendomizil neuhaus hotel mayrhofen
LOCATION
AustriaAustrian AlpsTirolMayrhofen
NUMBER OF ROOMS
150
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Claim Your ListingNEUHAUS ZILLERTAL RESORT $170 ($̶2̶0̶9̶) - Updated 2023 Prices & Hotel Reviews - Mayrhofen, Austria
Frequently Asked Questions about Neuhaus Zillertal Resort
Which popular attractions are close to Neuhaus Zillertal Resort?
Nearby attractions include Mayrhofen (0.2 miles), Mayrhofen Parish Church (0.1 miles), and Marktgemeindeamt Mayrhofen (0.1 miles).
What are some of the property amenities at Neuhaus Zillertal Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Neuhaus Zillertal Resort?
Top room amenities include a flat screen TV, a view of the mountains, and a seating area.
What food & drink options are available at Neuhaus Zillertal Resort?
Guests can enjoy an on-site restaurant, an outdoor dining area, and a snack bar during their stay.
Is parking available at Neuhaus Zillertal Resort?
Yes, free parking is available to guests.
What are some restaurants close to Neuhaus Zillertal Resort?
Conveniently located restaurants include Goldkind, El Toro Steak und Tapas, and Kostner.
Are there opportunities to exercise at Neuhaus Zillertal Resort?
Yes, guests have access to an indoor pool, a sauna, and locker rooms available in the fitness center during their stay.
Is Neuhaus Zillertal Resort located near the city center?
Yes, it is 0.2 miles away from the center of Mayrhofen.
Are any cleaning services offered at Neuhaus Zillertal Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Neuhaus Zillertal Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Neuhaus Zillertal Resort offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.