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BEST WESTERN Buffalo Ridge Inn

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396 Reviews from our TripAdvisor Community

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Showing 368: English reviews
Spearfish, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We needed multiple rooms as family was coming from multiple states due to a family death. We arrived at different times and days, and were able to all be together. The staff was friendly and check in was easy. A special Thank you to Sue for her kindness, help and keeping our rooms together. A special Thank you to Cindy... More 

Review collected in partnership with Best Western

Helpful?
Thank Tammie H
Livermore, Colorado
Level Contributor
1,037 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Staff great, room terrible, sheets stained and dirty, blanket stained, floors dirty and stained, terrible odor in room. Was not given a better, clean room. The hotel needs better quality control for cleaning and the price charged for the value was horrible.

Review collected in partnership with Best Western

Helpful?
Thank M Richard M

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Muskogee, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

One of the nicest hotels we've stayed at. We weren't sure how much we'd like it with the door opening directly to the outside. It was fine! It was quiet. The room was clean. The decor was very nice and the bed was comfy. Flat screen HDTV... It was odor-free and everything was in great condition/working order. The young man... More 

Review collected in partnership with Best Western

Helpful?
Thank Emily S
Bicknell, Indiana
Level Contributor
16 reviews
6 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

The rooms were a little small, but comfortable. Good free breakfast. People were very friendly and helpful. The grand kids had fun and it was close to activities in the area. We went to Mt. Rushmore and Chief Crazy Horse's monuments.

Helpful?
Thank 82Terry
Cabot, Arkansas
1 review
5 of 5 stars Reviewed 5 days ago NEW

Cindy, Sue and Jared were the best to our entire family during the week we stayed. It was a hard week for our family and they made it so easy for us. Always willing to bring more towels and extra blankets for the cold south dakota nights.I give them a big THANK YOU!! Very pleasant and helpful staff.

Helpful?
Thank tcummings20
Redmond, Washington
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Convenient location to visit Mount Rushmore and Badlands. Rooms are clean . Custer is a small town so you can't go wrong location wise in picking any hotel within Custer. There are other hotel chains in the area that I would look at before booking BW. Overall decent value for money.

Helpful?
Thank AshAgs
Burlington, Wisconsin
2 reviews
5 of 5 stars Reviewed 1 week ago

I and my husband took my 15 yr old son and a friend on a trip to see the sights of South Dakota. We stayed at the Best Western in Custer for 3 nights. The first night we had a little difficulty with the description of our room being different on our booking site's page verses what it actually was.... More 

Helpful?
Thank neederb
Susan B, General Manager at BEST WESTERN Buffalo Ridge Inn, responded to this review

Thank You, I'm happy that we were able to accommodate your needs, please visit us next time your in the area and again thank you for choosing Best Western. More 

Oreland
2 reviews
3 of 5 stars Reviewed 1 week ago

It served the purpose. The housekeeping staff sprayed an air freshener that was overpowering and a bit unpleasant, so check before you sign the registration papers. Bathroom is small. We did sleep well and breakfast was good. Also convenient to Mt. Rushmore, Custer State Park and Crazy Horse.

Review collected in partnership with Best Western

Helpful?
Thank Z7266YXjanet
Susan B, General Manager at BEST WESTERN Buffalo Ridge Inn, responded to this review

Thank You for your feedback we will make sure housekeepers are diluting their spray, please try us again. More 

West Seneca, New York
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I screwed up and arrive a day before my reservation was made for. That didn't stop Susan, the general manager from getting on the phone and finding me a super local motel to stay at for one night. This BW is very clean and the pool and hot tub were very relaxing. Breakfast was a real treat mostly due to... More 

Review collected in partnership with Best Western

Helpful?
Thank Kenneth M
Susan B, General Manager at BEST WESTERN Buffalo Ridge Inn, responded to this review

Thank You hospitality is our business it's so nice to hear kind words on our efforts, please come and visit again and thank you for choosing Best Western. More 

Oakland, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Nice hotel with the usual great Best Western quality. Friendly, efficient staff. They are one of the first hotels that I know of who offers gluten-free options at breakfast. The information was posted in the kitchen area - just need to ask the staff in the morning and they will bring items out right away and with a smile.

Review collected in partnership with Best Western

Helpful?
Thank familytravelagent734
Susan B, General Manager at BEST WESTERN Buffalo Ridge Inn, responded to this review

Thank You for staying with us we are glad you enjoyed the breakfast and thank you for choosing Best Western. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Hot Tub
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service

Additional Information about BEST WESTERN Buffalo Ridge Inn

Address: 310 W Mount Rushmore Rd, Custer, SD 57730-1938
Location: United States > South Dakota > Custer
Price Range: $123 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Buffalo Ridge Inn 2.5*
Number of rooms: 87
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Also Known As:
Best Western Buffalo Ridge Hotel Custer
Best Western Custer
Custer Best Western
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