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Holiday Inn Express Custer

559 reviews
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Traveler (95)
Room & Suite (30)
Dining (19)
Overview
  • Excellent59%
  • Very good33%
  • Average6%
  • Poor1%
  • Terrible1%
Travelers talk about
“cinnamon rolls”(19 reviews)
“nice hotel”(35 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Reviews (559)Write a Review
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317
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35
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All reviewscinnamon rollsnice hotelthe breakfast areablack hillscuster state parkpancake machinesmall waterfallfire pitcrazy horsebalcony roomjewel cavefree breakfasttheme parkwind cavefront desk staffhot tubgreat stay
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211 - 215 of 544 reviews
Reviewed May 18, 2015 via mobile

We stayed here the week before memorial day weekend so it wasn't too busy. The hotel has a beautiful lobby with a south Dakota feel. Very clean, friendly staff, nice views and centrally located to many attractions in this area. I would highly recommend this...More

Thank Samantha P
Response from Kim R, Manager at Holiday Inn Express CusterResponded May 20, 2015

Terrific! This is wonderful to hear. Thank you so much for staying & taking time to write a review. We hope to see you sometime again soon.

Reviewed May 4, 2015

This is a fantastic place to stay if you're going to see the Mt. Rushmore, Crazy Horse and Custer State park. The suite was just what we needed for our family and couldn't find a room like this anywhere else in the town! They have...More

2  Thank Mamasarabear11111111
Response from Kim R, Manager at Holiday Inn Express CusterResponded May 6, 2015

That's great! Thank you so much for reviewing our hotel. Our Corner suites are very popular & I'm so glad it was a good fit for your family. I will make sure to share this review with the rest of our staff. Thank you again...More

Reviewed April 30, 2015 via mobile

Very pleased to have happened upon this hotel. While it is eight years old, it is only open six months a year, which lends itself to a new hotel feel. I arrived without prior booking and was well accommodated as breakfast is included as well...More

1  Thank hermitchness
Response from Kim R, General Manager at Holiday Inn Express CusterResponded May 1, 2015

Thank you very much for staying with us and taking time to write such a nice review. We are glad you enjoyed the breakfast & the free WiFi. Thank you again for staying!

Reviewed April 27, 2015

We, along with several others, were staying here for a wedding being held in Custer State Park. It was clear that customer service was a top priority for the entire staff. The general manager, Kim, was very accommodating, friendly, and made sure our stay was...More

1  Thank booshie_dog
Response from Kim R, General Manager at Holiday Inn Express CusterResponded April 29, 2015

Thank you very much for staying with us and for taking the time to write such a wonderful review for our hotel & staff. Customer service is very important to us and I will make sure to share your review with all of our staff....More

Reviewed November 11, 2014

This is a fairly recently constructed property and it is in good shape. The room was large and comfortable. There is a very large, pleasant breakfast area with big windows and vaulted ceilings. The breakfast is the usual HI Express fare. Enjoyed everything except like...More

4  Thank Crowhollow
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Center with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
$149 - $220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Custer
#4 Romantic Hotel in Custer
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$149 - $220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Custer
#4 Romantic Hotel in Custer
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (95)
Room & Suite (30)
Dining (19)
Pool & Beach (6)
Hotel & Grounds (64)
Bathroom (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
jgasteig
May 12, 2016|
Answer
Response from davidbA4601BU | Reviewed this property |
Yes they do, but only 2 sets, so they can't guarantee them, but they will do all they can to accommodate your needs if the rooms are not all ready occupied.
1
Vote
CarolynSMaryland
September 10, 2015|
Answer
Response from Kim R | Property representative |
Hello and thank you for your interest in the Holiday Inn Express Custer SD. I am sorry but we do not accept pets. If you have any other questions please let us know, thank you again.
0
Votes
Jackchas
August 16, 2015|
AnswerShow all 3 answers
Response from Steve O | Property representative |
Hello, Thanks for the inquiry. Unfortunately we are not, although the Best Western and Super 8 do accept pets.
0
Votes
Room Tips
"Ask for a room on second floor facing the patio area to see beautiful rock formations."
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"I would ask for room on top floor, quieter"
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"Choose away from the elevator and side doors."
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"Ask for a rear room with a balcony"
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