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Holiday Inn Express & Suites Custer

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433 W Mount Rushmore Rd, Custer, SD 57730-1542
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (109)
Room & Suite (44)
Dining (26)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 08/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Custer
Updated 08/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 18 hotels in Custer
Location
Cleanliness
Service
Value
Travelers' Choice
Get more out of your hotel stay with our NEWLY RENOVATED, unique mountain escape. Our award-winning hotel offers a clean, consistent, and comfortable stay with thoughtful amenities like breakfast, Wi-Fi, business center, indoor pool, hot tub, guest laundry, HBO, fitness-center, balcony rooms, suites, and amazing views. Our hotel is minutes away from an abundance of trails, restaurants and iconic attractions like Mount Rushmore, Jewel Cave, Crazy Horse Memorial and Custer State Park. Skip the long trip and get right to the good stuff. Book your dream stay today!
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Room & Suite (44)44
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Game room
Hiking
Pets Allowed ( Dog / Pet Friendly )
Electric vehicle charging station
Secured parking
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Business Center with Internet Access
Meeting rooms
Fax / photocopying
24-hour security
Gift shop
Newspaper
Non-smoking hotel
Picnic area
Sun terrace
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Microwave
Flatscreen TV
Bath / shower
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Family
Languages Spoken
English
630Reviews7Q+A100Room tips
Traveler rating
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Popular mentions
doctorbobster wrote a review Sep 15
Gainesville, Florida742 contributions298 helpful votes
Holiday Inn Express seems to have carved out a niche of quality hotels at a fair price and the HIE in Custer met expectations. Read on for details. Located about 0.75 miles from the heart of the Custer downtown, the staff at the HIE was friendly. The rooms were modern and nicely finished. Built in USB charging ports are a nice touch. Even though I was on the first floor, the room was quiet, easily darkened and with the firm bed and firm pillow, made for a comfortable night. The "grab and go" breakfast was nicely executed with a hotel staff person handing you your choices from a respectable collection of items (yogurt, fresh fruit, muffins, coffee). If I return to Custer, I'll return to the Holiday Inn Express.
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Date of stay: September 2020
Cleanliness
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Sleep Quality
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Amanda R wrote a review Sep 10
3 contributions
My husband, 3 year old, infant, and I visited this Holiday Inn on Labor Day weekend. We had a very good experience. We were originally only going to stay 3 days- but we ended up staying four nights because we enjoyed our stay and felt like there was too much to do in and near Custer, SD in only 3 days. The room was clean. Our king size bed and pillows were so comfortable. The room and hotel was visually appealing. The hot tub was enjoyable and our son had fun in the pool. The hotel had free parking and WiFi. Negatives: The breakfast was very limited on the selection of items- muffins, cereal, milk, coffee, juices, and fruit. Value for money paid— more costly than similar hotels. I would visit this hotel again. In fact, we told our family about this hotel and they stayed two nights. Their only complaint was the cost of their stay.
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Date of stay: September 2020Trip type: Traveled with family
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cobra8884 wrote a review Sep 5
Nashua, New Hampshire13 contributions3 helpful votes
We liked the location, handy to lots of local attractions but the internet was so slow it was unusable, the beds were uncomfortable and the breakfast was mediocre. The staff was friendly enough although the girl doing the breakfast on the second morning was slow and distracted.
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Date of stay: September 2020
Rooms
Service
Sleep Quality
Room Tip: Try to get away from the lobby, lots of kids around.
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chardob wrote a review Aug 2020
Indianapolis97 contributions62 helpful votes
We stayed here for five nights and explored the Custer State Park and surrounding areas. So glad we didn’t stay further from the park! The hotel was very clean and modern, with great decor. The breakfast bar was modified due to Covid, but still workable. I loved the outside patio up against the mountainside. It included a natural waterfall feature (needs a little attention) and a fire pit. We used this space a few times to bring dinner in and have a nice outside space to eat in. The rooms are very nice. Bed was very comfy, and the room was well lit with ambient as well as reading lights for every seating area. The dark blinds were very effective - you won’t know it’s day time! There was ample space for suitcases. Our room did not have a balcony, but for $50 more we could have and I think we would have used it. Mountain View definitely recommended. Tv was nice quality and we were able to hook up our Roku. My only complaint was very slow internet for uploads and it could be that a more central room might have better Wi-Fi. We were in room 308. Overall great experience, would stay there again.
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Date of stay: August 2020Trip type: Traveled as a couple
1 Helpful vote
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Ron C wrote a review Aug 2020
Gainesville, Georgia893 contributions90 helpful votes
This hotel is a great starting point to see Mount Rushmore and the Crazy Horse Monument as well as the Black Hills area. The front desk folks were very helpful in recommending places to eat and what to see. The room was spacious with a well lighted bathroom, comfortable bed.
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Date of stay: August 2020
Rooms
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PRICE RANGE
$162 - $230 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express custer hotel custer, holiday inn custer, custer holiday inn express
LOCATION
United StatesSouth DakotaCuster
NUMBER OF ROOMS
91
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Frequently Asked Questions about Holiday Inn Express & Suites Custer
Which popular attractions are close to Holiday Inn Express & Suites Custer?
Nearby attractions include Custer County 1881 Court House Museum (0.7 miles), Grizzly Gulch Adventure Golf (0.2 miles), and Custer, SD, Territorial Courthouse & Museum (0.06 miles).
What are some of the property amenities at Holiday Inn Express & Suites Custer?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Custer?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Custer?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Custer?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Holiday Inn Express & Suites Custer?
Conveniently located restaurants include Skogen Kitchen, Black Hills Burger and Bun Co., and Bobkat's Purple Pie Place.
Are there opportunities to exercise at Holiday Inn Express & Suites Custer?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Holiday Inn Express & Suites Custer located near the city center?
Yes, it is 0.8 miles away from the center of Custer.
Are any cleaning services offered at Holiday Inn Express & Suites Custer?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Holiday Inn Express & Suites Custer?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express & Suites Custer offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.