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701 Convention Center Blvd, New Orleans, LA 70130
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About

#70 of 178 hotels in New Orleans
Location
4.6
Cleanliness
4.5
Service
4.4
Value
4.2
Situated in New Orleans' vibrant Warehouse and Arts District, Omni Riverfront Hotel is a historic retreat with elegant modern amenities offering the best of both past and present. Stay steps away from the New Orleans streetcar stop, Ernest N. Morial Convention Center and the Contemporary Arts Center, and only blocks from the French Quarter and Bourbon Street. The best of New Orleans' attractions are at your fingertips when you stay at Omni Riverfront Hotel. Relax in our fountain courtyard and indulge at Fulton St. Bistro | Bar. Refined hotel rooms and suites feature flat-screen TVs and sitting areas with cozy armchairs. Whether exploring the culture and sites of New Orleans, planning a wedding or an important business meeting, Omni Riverfront Hotel allows guests to do it all with our special offers and hotel packages. Book your getaway today.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Paid public parking nearby
Free wired internet in the business center
Paid wifi
Restaurant
Breakfast available
Kids' meals
Vending machine
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Gift shop
Non-smoking hotel
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Electric blanket
Bath / shower
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English
Hotel links
Special Offer:Escape & Save
1441Reviews53Q+A100Room tips
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Billy Lynn wrote a review Aug 2022
3 contributions
We were visiting for our 20th anniversary and were recognized with sparking wine and desserts. The woman in charge of food and beverage (Sorry for not getting a name) was fabulous. Kept track of our satisfaction the entire stay. Room was clean and well appointed. One professional opinion is that the hot water was way too hot, asking for issues with toddlers. One night when we returned to the hotel we stopped by the bar for a drink. I was craving a real New Orleans Bloody Mary but instead got mix with a couple olives. I’d expect more from Omni. The bartender also said I had to pay cash because the computers weren’t working. I reported this to the front desk. Overall a wonderful stay at a really unique hotel. Kudos to the engineer and his staff to keep it up through all the challenges.
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Date of stay: August 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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moniqueje wrote a review Jun 2022
Plano13 contributions3 helpful votes
Hotel's Favorite
First let me start with Precious in convention services who I dealt with throughout my group booking and planning for my Entrepreneur womens retreat held during memorial weekend. She was pleasant and helpful even in areas beyond her job. When we arrived it was even better each and every Valet & Bell person was pleasant and welcoming and then you get to the front desk and the ladies there “Each and every one of them” was nice, helpful and welcoming to me and the 20 women I brought with me. The bartender “the older guy” was soooo helpful and nice, the wait staff during our meals and the supervisors were so pleasant and kind. I already love New Orleans but the experience that my group had with the stay at Omni Riverfront made them all say that they will be back and be choosing Omni as their hotel of choice. I thanked everyone a million times “literally” but I had to go on and thank them just one more time in hopes that I help someone else when they read this review to choose the Omni Riverfront and don’t get it twisted I’ve stayed at over 6 other hotels in this area Over the years and HANDS DOWN no hotel, staff or treatment beats my experience with them. If they have rooms available that fit in your budget you should definitely book a room and stay with them. Much love Monique Je’ CEO, host of the Release Refuel Revive Retreat!
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Date of stay: May 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Amber Roche, Guest Services / Front Office at Omni Riverfront Hotel
Responded Jun 5, 2022
Thank you for taking a moment to share your experience as our guest! We appreciate the feedback and have shared it with our team to serve as a reminder to continue to provide the utmost in guest services! It was a true pleasure for us to be able to host your group here with us! It would be a pleasure to have you with us again! Thank you for choosing Omni Riverfront Hotel!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
HALEY L wrote a review Jul 2022
1 contribution1 helpful vote
The first room they gave us had not been cleaned. There was trash in the cans and it was obvious the carpet had not been vacuumed. Gross. No laundry room was disappointing, but my fault for not checking ahead of time. The terrible review is due to the basic lack of doing the right things for their guests. We were there for a basketball tournament and needed to leave a day early. With 48 hours notice the hotel manager refused to allow us to cancel the night we didn’t need. She blamed it on direction from the sales team, but couldn’t contact them to escalate the issue since it was and issue. Other families who stayed in the Hilton and Sonesta had no issues cancelling the last night. This isn’t a hard thing to do. The manager could have done the right thing, but chose not to. This is our first time at an Omni hotel. And we will never stay at another Omni hotel again.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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traveldoc_13 wrote a review Jul 2022
Pittsfield, Massachusetts19 contributions13 helpful votes
We booked the Omni as it is the closest hotel to the convention center. The toilet tank water ran every 3 minutes for about a minute. All. Night. Long. Loudly. We reported it twice over two days without it being fixed or being offered another room. I guess they were tired of us complaining because when we asked a third time to get it fixed (they’re losing a lot of water with this) THEY JUST DISCONNECTED THE TOILET. In the room we’re paying $170 a night for. WE HAD TO FILL A WASTE PAPER BASKET WITH WATER FROM THE TUB TO FLUSH. No note was left by maintenance about this, no offer to change our room and seriously, no functioning toilet. WTF? I’m just waiting for business hours to call the board of health.
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Date of stay: July 2022Trip type: Traveled on business
Room Tip: Avoid this hotel if you think a functional toilet is important to you
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kathryn wrote a review Jun 2022
Fredericksburg, Virginia25 contributions32 helpful votes
I stayed at the Omni Riverfront for 8 nights on a business trip and have mixed reviews of the space. Overall, I had a fine stay, but experienced a few hiccups that were unexpected for a hotel considered luxury such as the Omni. Pros: Location was great. It was very near the Convention Center, which was where I was going, and very near a lot of great restaurants. The staff is really, really great! Everyone at the front desk was extremely friendly and awesome. Diane Summers is fantastic and deserves a raise! She called me before my stay to make sure my Omni profile was up-to-date and all of my requests were accounted for. She also was there when I had a problem with my original room and walked with me to my replacement room and didn't leave until she made sure I was comfortable. She also checked on me repeatedly while I was there. Thanks for being awesome, Diane! My replacement room was pretty good -- very far from the elevator, which I loved, and very quiet. Was also on a corner, so was pretty big! Bed was super comfortable and had a great night's sleep each night I was there. The bar in the hotel is lovely and has great food! Highly recommend the Cuban sandwich. Cons: This property absolutely needs an update, which seems typical of a lot of New Orleans hotels I've found. The reason I needed to change my original room was because as someone who does a "room check" upon checking into my room, I found a few stains on the mattress that were really gross and unmentionable, which I found to be inexcusable for any hotel, but especially that of an Omni. The room that I moved to was good, but could tell needed an update. There was evidence of previous water damage in the ceiling of the bathroom where the paint was peeling off of the wall. Also, the toilet in the bathroom didn't exactly flush all the way. I also experienced receiving some towels with a few stains on them, which was kind of off-putting. Lastly, and I know this isn't really the hotel's fault but do just want to mention, one morning when I was leaving the hotel around 6am I encountered a very drunk guest passed out in the middle of the hallway by the elevator bank. I let security know and I'm sure they took care of it promptly, but was a little startling when it happened. There were also a lot of folks loitering around the front entrance to the hotel sleeping on the bench and doing other unmentionable things on the bench that made me not feel the safest at all times; however, you do have to swipe your hotel key to get into the hotel after 10pm, so this never became an issue inside the hotel. In hindsight, I don't think I was placed in the correct room from the start as I was supposed to be in a premiere historical room and ended up both times with a normal room, which was fine, but just something to note. I declined housekeeping during my stay, so can't speak to that. Overall, I had a good stay and really appreciate everyone's hospitality at the front desk! Not sure I would stay here again as I've stayed in nicer properties in New Orleans, but appreciate the stay I experienced for the 8 nights I was there.
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: Room 417 was really quiet and very far from the elevator, which was great!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Traci L wrote a review Jun 2022
Bonney Lake, Washington1 contribution
I stayed recently for a conference for 5 nights and have a list of issues... 1. 3rd floor has 2 sets of stairs AFTER getting off elevator (never told) depending on where your room is. 2. coffee tray missing 3. Tub drips 4. Came into my room with DND on the door, even after I told them to wait to replace bulbs when I check out (they didn't) 5. Room across from "employee only" room. Noisy during the day with a lot of yelling and door slamming. ******Just incredibly disappointing for the money spent.
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Date of stay: June 2022
Rooms
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lela wrote a review May 2022
Chicago, Illinois2 contributions1 helpful vote
My first visit to NOLA is this hotel will be my choice for future trips. I came to participate in a women's entrepreneurial retreat at this hotel & I cannot say enough about the ENTIRE staff. From valet, to the desk staff, as well as housekeeping & service staff. Southern hospitality at its finest. Made this Chicago gal feel so welcomed.
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Date of stay: May 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Amber Roche, Guest Services / Front Office at Omni Riverfront Hotel
Responded Jun 5, 2022
We hope that you enjoyed your time in our beautiful & exciting city! We are thrilled your experience as our guest was a good one and hope that you will again choose our Omni Riverfront Hotel when planning your next visit to New Orleans! We look forward to welcoming you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
loubaz wrote a review May 2022
Keighley, United Kingdom417 contributions215 helpful votes
A beautiful hotel. A good location on the edge of the French Quarter opposite The River walk Outlet shopping mall. Some outstanding staff Kurt and Rich especially. The food is good. Ways the hotel let's itself down, breakfast service, long wait for anyone to notice you would like breakfast and then what you order just plonked down, no care and little interest. The other needs a change of outlook for Brits on holiday. On the last day following 4 days of complaining that our room had not been serviced, on our checkout day we were told rooms serviced 9-6. We'll they need to realise that Brits want their rooms serviced earlier not later. I do understand checkouts take priority but I need my room cleaned earlier than 5.30 or 6pm. Also on our last full day we learned we could use the facilities of the sister hotels pool, would have been nice to know.
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Date of stay: May 2022Trip type: Traveled as a couple
Room Tip: Go out fir breakfast
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jennifer T wrote a review May 2022
1 contribution1 helpful vote
We booked a stay at Omni Riverfront for our 10 year anniversary- after I booked it I found these reviews. I was terrified. I even called the hotel to find out the validity of them- they were VERY honest with me. We stayed in Premier Historic King (I believe that's what they are called) room #311. The hotel was very secure. The room was clean. The pillows were comfortable. The staff and guests were very kind! We did not eat at the hotel restaurant so I cannot speak to that but we did have a drink at the bar one evening. Great experience. (Check out Briquette 1 block over- AMAZING food!) The naturally flavored water when we walked in the lobby of the hotel every time was a treat! Our shower leaked out onto the bathroom floor causing a mess every time we showered. 100% no big deal to us. They text you during your stay to see how everything is going. I told them about it but said not to worry about it, that it didn't bother us but wanted them to know for future guests that may not be so understanding. They basically said "no way, you're here for 3 more nights... someone's coming to look at it for you". Within minutes someone was knocking on our door. This hotel is NOT what these reviews are saying. My guess is they got their butts kicked with Ida and were still coming back from that. They also, clearly, have very hard water and dark tile in the bathrooms. These hard water stains can make things look dirty but they are not. Have some acceptance for where you are going, their weather (humid and muggy), their laws (yes- weed is legal. Yes, you will smell it everywhere.), and their culture (kind, accommodating, happy, appreciative). If something is wrong use kindness and tell them. 100% it will get taken care of! Be kind folks. And enjoy your vacation!
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Amber Roche, Guest Services / Front Office at Omni Riverfront Hotel
Responded Jun 5, 2022
Thank you for taking a moment to share your experience as our guest! We appreciate the feedback and have shared it with our team to serve as a reminder to continue to provide the utmost in guest services! We look forward to welcoming you back as our valued guest soon. It would be a pleasure to have you with us again! Thank you for choosing Omni Riverfront Hotel!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Margaret M wrote a review May 2022
Glasgow, United Kingdom118 contributions149 helpful votes
As we travel extensively, and have stayed in numerous hotels, I have to say we were disappointed with our visit to this one. The location was excellent and the courtyard and lounge areas look very classy ( though lounge and dining room were very cold….a problem we’ve experienced in other hotels). The guys who did the valet parking, the bellboys and the male concierge who very kindly booked for me to have a manicure in a local salon were all very helpful and pleasant, but sadly not all of the staff were like them. At check in, although very helpful, the receptionist chewed gum constantly…not very professional. As others have said, service in the dining room on our first evening was dreadful….and they served up the wrong thing (which meant a longer wait for our food). When we ordered a half bottle of wine from the wine list, the girl said the one we had chosen was no longer available, but when we chose a different one, she looked through all the racks but couldn’t find it. It wasn’t her fault, but she shouldn’t have been allowed to show guests this wine list as it was wrong! Others have mentioned the standard of cleanliness and I have to agree with them. We only had one room clean throughout our four night stay; the hallway was never cleaned while we were there (an empty cream container lay outside our door for three days); the bathroom floor was covered in paint, not to mention the cheap plastic lid on the toilet pan, and our room too had a strange smell. All in all the standard of the hotel didn’t match the amount of money we paid for our stay.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Amber Roche, Guest Services / Front Office at Omni Riverfront Hotel
Responded May 8, 2022
We want to extend our sincerest apologies for the negative experiences that you had. At the Omni Riverfront Hotel, we pride ourselves on giving our 100% every day to ensure that our guest’s needs are being met. We know that we have let you down, and for that we are very sorry. We hope you will offer us another opportunity to host you so that we can gain your trust as a valued guest. It would be a pleasure to welcome you back to New Orleans.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$159 - $302 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wyndham riverfront new orleans hotel new orleans, wyndham hotel new orleans, wyndham new orleans, new orleans wyndham
FORMERLY KNOWN AS
Wyndham Riverfront New Orleans
LOCATION
United StatesLouisianaNew OrleansArts District / Warehouse District / Central Business District / Warehouse/Central Business District
NUMBER OF ROOMS
202
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Frequently Asked Questions about Omni Riverfront Hotel
Which popular attractions are close to Omni Riverfront Hotel?
Nearby attractions include Escape My Room (0.2 miles), The Outlet Collection at Riverwalk (0.2 miles), and Warehouse District (0.1 miles).
What are some of the property amenities at Omni Riverfront Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Omni Riverfront Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Omni Riverfront Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Omni Riverfront Hotel?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Omni Riverfront Hotel?
Conveniently located restaurants include Drago's Seafood Restaurant, St. James Cheese Company, and Restaurant Rebirth.
Are there opportunities to exercise at Omni Riverfront Hotel?
Yes, guests have access to a fitness center during their stay.
Is Omni Riverfront Hotel located near the city center?
Yes, it is 0.7 miles away from the center of New Orleans.
Are pets allowed at Omni Riverfront Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Omni Riverfront Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Omni Riverfront Hotel?
Many travelers enjoy visiting Hermann-Grima House (0.8 miles), Longue Vue House and Gardens (4.1 miles), and Beauregard-Keyes House (1.1 miles).