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Old No. 77 Hotel

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535 Tchoupitoulas Street, New Orleans, LA 70130-3209
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (824)
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Panoramas (6)
Room & Suite (294)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 03/22/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 03/22/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#71 of 181 hotels in New Orleans
Location
Cleanliness
Service
Value
The Old No. 77 Hotel is a New Orleans' boutique hotel located just four blocks from the world-famous French Quarter and Bourbon Street and three blocks from the New Orleans Convention Center within easy walking distance of the city's top dining, shopping and nightlife.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Baggage storage
Concierge
Paid public parking nearby
Wifi
Coffee shop
Restaurant
Snack bar
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Quirky Hotels
Languages Spoken
English
3516Reviews70Q+A100Room tips
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Popular mentions
Mix wrote a review Yesterday
1 contribution
This place has ambiance but isn't worth the downside. It is loud, both from the bar next door, the alley behind an from the halls. Used toiletries in the room. Requested a cleaning halfway through the stay. Was told the next day. Cleaning never came. The internet is slow and no other amenities available without additional charges. Fan controls don’t work. It is freezing while trying to sleep. Lights and outlets are nonfunctional. Location is decent for Canal street and the art market. The gentleman at the desk during check-in was fantastic, the other desk help was unhelpful. Paid parking across the street is convenient, if you can find a spot, but expensive.
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Date of stay: November 2021Trip type: Traveled as a couple
Room Tip: Do not stay on the Lafayette side. The bar next door is too loud. Parking is not guaranteed.
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Claudia SF wrote a review Nov 20
1 contribution
+1
Whenever I visit New Orleans; The Old No.77 Hotel is my go to place!! It is so comfy it can be hard to get out of bed!! Come here if you travel w/ the pups and love hipster coffee. They love you here!
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Date of stay: November 2021Trip type: Traveled solo
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John H wrote a review Nov 20
Atlanta, Georgia12 contributions11 helpful votes
I enjoy staying at funky, upscale, historic hotels with a real sense of place. Walking into the lobby of The Old No. 77 Hotel & Chandlery in New Orleans, it seemed to check all those boxes - old wood, candles, art - it was all there. Then I took the elevator to our $392 per night room. The hallways were dim and dirty, with stained carpets and laundry trolleys in plain sight at all times of day and night. The doors to the rooms were low and looked like the were made of some sort of cheap plastic composite. On opening the door, my first reaction was - “where is the window?” Then, I saw tucked into the corner a window - not into an alley but into a tiny 3’x6’ light shaft - see the picture attached to this post. To be fair, on deep inspection the hotel's website does refer to this euphemistically, but it was a super sunny day out and the room was dark. Also to be fair, we asked to change rooms to one with a window - although they were booked solid our first night, they offered to move us for our second night. You’d think the designers would make up for the dimness of exterior lighting with good interior lighting - but that was not the case both in the main room and in the small bathroom. Speaking of the bathroom - the towels were low quality, small and thin and the amenities were the same Neutragena and Pure brands that you’d typically get at a Hilton Garden Inn. In the attached floor plan it appears that many of the rooms on my floor had no exterior window - watch out for those ones if you’d like a window in your room!. Also - I was really surprised at how much noise came through the walls from neighboring rooms and the hallway. Conversations at normal volume level from the adjoining room were easily overheard and those cheap plastic doors let hallway noise in as if they were wide open. On the plus side - the bed was very comfortable and the staff was helpful. All in all though I expected a whole lot more of this property, especially at this price point - at least free coffee (this is New Orleans!), but there was none in the room and the only choice in the lobby was at the paid coffee bar!
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Date of stay: November 2021Trip type: Traveled with family
Room Tip: Avoid the “light well” window rooms!
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Diana E wrote a review Nov 19
1 contribution
We stayed here in March of 2021. Overall it was a very good experience. Very clean, and beautiful hotel, the beds were super comfortable. The only thing I could complain on would be that although they were figuring things out through covid, I hated that their restaurant was closed and that their room service was basically non existent. I assume that they're handling differently now. If I ever go back to NOLA I will most likely be staying at the Old 77 again.
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Date of stay: March 2021
Location
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J P wrote a review Nov 17
1 contribution
Unfortunately this hotel has so many problems. The first is Patrick at the front desk. Unwelcoming, unenthusiastic, and uncaring. We arrived a day late due to a cancelled flight and Patrick could have cared less. Charged us full price, plus taxes, for the missed night even though we called him as soon as we realized we were not going to make it that night. Second, the hallways. The hallways are disgusting and utterly lacking in any character or decor. They remind me of a youth hostel: Lots and lots of visible and brightly colored stains on nasty carpeting (see pictures). Third, noise. We experienced serious noise issues two our of our three nights. The first night, there was a domestic dispute next door to our room (screaming, crying, things being thrown). The hotel moved us to a different room, but even in the new room, which was nicer, we encountered serious noise issues. The windows of the room are old single pane windows. We could hear every conversation 4 stories below us on the sidewalk. Plus, there is major construction going on next door, so lots of construction noise early in the morning. One night, a neighboring hotel guest decided to bring the party to his room. It sounded like they were in our room. Finally, the hotel "nickel and dimes" you for everything, including a bottle of water on arrival and a $10 daily amenity fee even though there are no amenities. No complimentary water bottle on arrival, no mini bar, no room service, and no room cleaning. There are loads of hotels in New Orleans. I recommend you stay elsewhere.
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Date of stay: November 2021
Rooms
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Sleep Quality
Room Tip: See above.
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PRICE RANGE
$94 - $315 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ambassador hotel new orleans, ambassador new orleans
FORMERLY KNOWN AS
Ambassador Hotel
LOCATION
United StatesLouisianaNew OrleansArts District / Warehouse District / Central Business District / Warehouse/Central Business District
NUMBER OF ROOMS
167
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Frequently Asked Questions about Old No. 77 Hotel
Which popular attractions are close to Old No. 77 Hotel?
Nearby attractions include Escape My Room (0.05 miles), The Sazerac House (0.3 miles), and Audubon Aquarium of the Americas (0.3 miles).
What are some of the property amenities at Old No. 77 Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Old No. 77 Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Old No. 77 Hotel?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Old No. 77 Hotel?
Conveniently located restaurants include St. James Cheese Company, Restaurant August, and Bittersweet Confections.
Are there opportunities to exercise at Old No. 77 Hotel?
Yes, guests have access to a fitness center during their stay.
Is Old No. 77 Hotel located near the city center?
Yes, it is 0.5 miles away from the center of New Orleans.
Are any cleaning services offered at Old No. 77 Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Old No. 77 Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Old No. 77 Hotel?
Many travelers enjoy visiting Our Sacred Stories (0.8 miles), Hermann-Grima House (0.6 miles), and Longue Vue House and Gardens (3.9 miles).
Is Old No. 77 Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.