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Courtyard New Orleans Downtown/Convention Center

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300 Julia St, New Orleans, LA 70130-3604
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (151)
Room & Suite (68)
Dining (18)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard New Orleans Downtown/Convention Center
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#67 of 177 hotels in New Orleans
Location
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Value
GreenLeaders Bronze level
Offering a contemporary retreat within a renovated warehouse, Courtyard by Marriott New Orleans Downtown/Convention Center blends a historic setting with modern comforts. With our location in downtown New Orleans, Louisiana, it's easy to access top attractions including Morial Convention Center, Harrah's Casino, Bourbon Street and Mercedes-Benz Superdome, home to New Orleans' professional football team. When it's time to unwind, our stylish hotel rooms boast designer touches, plush bedding and free Wi-Fi for constant connection to family and friends. Offering a bright start to mornings in New Orleans, our hotel features The Bistro with Starbucks® coffee. In the evenings, we serve dinner with cocktails in a casual atmosphere, great for unwinding with friends or colleagues. During downtime, opt for a dip in our outdoor pool. Start your adventure at Courtyard by Marriott New Orleans Downtown/Convention Center.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bowling offsite
Board games / puzzles
Conference facilities
Parking garage
Wifi
Paid internet
Hot tub
Outdoor pool
Heated pool
Restaurant
Breakfast available
Nightclub / DJ
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
English
Hotel links
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883Reviews32Q+A100Room tips
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Popular mentions
Amanda L wrote a review Mar 2020
Collierville, Tennessee232 contributions20 helpful votes
+1
We stayed here one night before our cruise. Hotel was clean and room was just as described. Lots of room. The bed was super comfortable. We will stay here again for sure. KeKe at check in/check out was very nice and helpful.
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Date of stay: March 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from TeamMarriott, Manager at Courtyard New Orleans Downtown/Convention Center
Responded Mar 16, 2020
Dear iworksoicanvacation, Thank you for choosing Courtyard New Orleans Downtown/Convention Center for your pre-cruise stay. We are glad you loved our spacious rooms with comfortable beds and that you were impressed with the service provided by KeKe. We look forward to being your home the next time you both are in our area. Best Regards, Mia Pierre Assistant General Manager
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Charles1019 wrote a review Mar 2020
North Fort Myers, Florida4,686 contributions216 helpful votes
+1
First visit here and a very nice property. It is located a block or two form the convention center which was work home for 4 days. Lots of places to eat at within walking distance with a number right across the street. This property is in a very old building and has a cool but strange setup. Lot's of zig zagging at times. I did not get a chance to eat at the bistro but note they do not open until 6:30 am which is a half hour later than most properties. My room was comfortable and plenty spacious. Seemed like they may be one remodel behind but still nice. The staff were awesome during my entire stay. I will for sure stay here again!
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Date of stay: February 2020
Value
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Trip type: Traveled on business
1 Helpful vote
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Response from TeamMarriott, Manager at Courtyard New Orleans Downtown/Convention Center
Responded Mar 12, 2020
Dear Charles1019, Thank you for making Courtyard New Orleans Downtown/Convention Center your home during business travels. We are thrilled to know you had a great stay and that you were impressed with your spacious accommodations as well as our courteous associates. We also appreciate you mentioning our location close to various dining options, blocks from the convention center and that it worked well for you. We are grateful for your feedback regarding the condition of our property and will share it with the appropriate individuals. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Best Regards, Mia Pierre Assistant General Manager
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Mark A wrote a review Mar 2020
Baton Rouge, Louisiana46 contributions7 helpful votes
I stayed two nights at this location. The room was exactly as promised, though I was slightly disappointed that there was no small refrigerator in the room. On the hallway was an alcove with a microwave if you needed to reheat something and that was nice though I am accustomed to having that simple amenity in my room. I was on the 4th floor and the view of the pool and hot tub and gardens below was very nice. There was nothing wrong at all with my stay; I was just a little disappointed it didn’t have what seems to be customary in many hotels. Staff was very nice and the lobby was extremely comfortable. Location to restaurants and the convention center was ideal. Valet only for parking so I parked in a residential area for free and Uber’ed to the hotel. I would stay there again if needed.
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Date of stay: March 2020Trip type: Traveled solo
1 Helpful vote
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Response from TeamMarriott, Manager at Courtyard New Orleans Downtown/Convention Center
Responded Mar 10, 2020
Dear Mark A, Thank you for the review of Courtyard New Orleans Downtown/Convention Center. We are glad you had a pleasant stay with us, and we appreciate your kind description of our rooms, lobby, location, and staff. We would also like to inform you that we do have rooms with different configurations, so we suggest you reserve the one which suits your needs. We look forward to welcoming you back soon. Best Regards, Mia Pierre Assistant General Manager
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dagoddard1 wrote a review Mar 2020
Sarasota, Florida14 contributions2 helpful votes
Requested early check in, check in around 10:00 AM no problem. Room was clean and quiet. Requested a ride back to airport, they got me there with a great deal. The lobby was a great place for my family to gather. not everyone stayed here, but we did gather there.
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Date of stay: February 2020
Cleanliness
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1 Helpful vote
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Response from TeamMarriott, Manager at Courtyard New Orleans Downtown/Convention Center
Responded Mar 5, 2020
Dear dagoddard1, Thank you for staying with us and also for the excellent review. It is always a pleasure to know that we exceeded our guests' expectations, and we appreciate you mentioning how much you enjoyed our courteous service, comfortable accommodations, and the lobby area. We hope to see you and your family again soon, and we wish you all the best with your travels. Best Regards, Mia Pierre Assistant General Manager
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Liz Bobeck wrote a review Feb 2020
Jacksonville, Florida10 contributions1 helpful vote
Stear Clear of this property. It may look nice on the outside, but inside, my room 207 we had peeling wall paper in the room and the ceiling in the bathroom was falling in. Terrible patch job. The room smelled musty too, the AC worked well, the TVs are nice, but they are not the newer ones that are programmed to welcome you, as a Marriott Guest. No bluetooth option either. Pool looked nice, but it was Winter and chilly. The chairs outside looked ratty and ragged. Oh and check your bill! They charged me an extra night and then said "we will remove any extra fees once your bill is processed" so I have an extra $300 charge sitting on my bill waiting for them to process it. Nice huh? They don't tell you this when you book your hotel. I'm a Marriott Platinum Member and this is how they treat the members in the Marriott family. Its garbage and the staff are poorly trained, they claim I asked for 4 towels at midnight when we were checking out, the staff would not leave so we had to call security to have the man removed. Not safe and creepy. Go elsewhere, they need to pay better attention to the rooms especially 207. It could use a makeover and updates are needed. You cannot even turn on the lights by the bed without breaking a nail. FIX THIS STUFF, the little things!
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Date of stay: February 2020
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Room Tip: None really
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1 Helpful vote
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Response from TeamMarriott, General Manager at Courtyard New Orleans Downtown/Convention Center
Responded Feb 26, 2020
Dear elisabethbM5321AS, On behalf of our entire hotel team, thank you for your loyalty as a Platinum Elite member. We are committed to providing our guests with a fulfilling stay; therefore, we appreciate you bringing these concerns to our attention. We will address your comments with the appropriate individuals, and we thank you for your patience during this time. Best Regards, Mia Pierre Assistant General Manager
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PRICE RANGE
$124 - $331 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard new orleans hotel new orleans, new orleans marriott, new orleans courtyard
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
202
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Frequently Asked Questions about Courtyard New Orleans Downtown/Convention Center
Which popular attractions are close to Courtyard New Orleans Downtown/Convention Center?
Nearby attractions include The National WWII Museum (0.3 miles), Escape My Room (0.2 miles), and The National WWII Museum (0.2 miles).
What are some of the property amenities at Courtyard New Orleans Downtown/Convention Center?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Courtyard New Orleans Downtown/Convention Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard New Orleans Downtown/Convention Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard New Orleans Downtown/Convention Center?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Courtyard New Orleans Downtown/Convention Center?
Conveniently located restaurants include Two Chicks Cafe, St. James Cheese Company, and Restaurant Rebirth.
Are there opportunities to exercise at Courtyard New Orleans Downtown/Convention Center?
Yes, guests have access to a pool and a fitness center during their stay.
Is Courtyard New Orleans Downtown/Convention Center located near the city center?
Yes, it is 0.7 miles away from the center of New Orleans.
Are any cleaning services offered at Courtyard New Orleans Downtown/Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard New Orleans Downtown/Convention Center offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Courtyard New Orleans Downtown/Convention Center?
Many travelers enjoy visiting Our Sacred Stories (1.0 miles), Hermann-Grima House (0.9 miles), and Longue Vue House and Gardens (4.1 miles).