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Hilton New Orleans Riverside

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4,512 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton New Orleans Riverside
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Showing 4,395: English reviews
1 review
5 of 5 stars Reviewed May 16, 2014

Stayed along with family at Hilton Riverside New Orleans prior to departure on NCL Jewel in April, 2014. Convenient location to access all of New Orleans and also 1 block away from Cruise Terminal. Access to cruise terminal is by trolley for a nominal fee. Enjoyed 3 wonderful days in New Orleans. This is our second visit at same hotel... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank louisea37
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

louisea37, Thank you for choosing us as your pre cruise destination here in New Orleans. We certainly are happy to hear that you enjoyed your time with us as the team enjoyed having you here. Hopefully you can find some well deserved R&R time later this year to come back and enjoy New Orleans once again. Have a wonderful summer... More 

Glen Allen, United States
1 review
5 of 5 stars Reviewed May 16, 2014

I was in town attending a business conference. The hotel was very clean and the employees were very friendly. The hote was in walking distance to everything we wanted to see. I will definitely stay here again when visting New Orleans

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Natalie C
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Natalie C, Thank you so much for your very nice review. We appreciate your feedback and I have shared it with the entire hotel team. Hopefully you canfind time later this year to come back and enjoy New Orleans all over again. We would certainly enjoying shaving you stay with us. Have a wonderful summer ! Jim Thibodeaux Executive Office... More 

Bethesda, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed May 16, 2014

Every amenity you could ask for with a great location wonderful staff and the best rewards program! Right on the trolley line, across from Harrahs and right between the convention center/warehouse/arts district and the French Quarter!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Barbara V S
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Barbara VS, Thank you for your very nice review. We enjoyed having you here and we hope to see you again in the not too distant future. Enjoy your summer. Jim Thibodeaux Executive Office Hilton New Orleans More 

Nashville, United States
1 review
5 of 5 stars Reviewed May 16, 2014

This hotel had everything that you would ever need to have a wonderful stay. The people were wonderful, friendly and helpful. The hotel was very clean. The hotel was centralized and easy to get to other attractions in the city. I went by myself to a conference but I didn't feel alone staying at this hotel.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Renita P
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Renita P, We appreciate you taking time to post such positive comments about your stay. It is always great to hear that our guests enjoyed themselves during their travels and we look forward to welcoming you back to our hotel in the not too distant future. Jim Thibodeaux Executive Office Hilton New Orleans Riverisde More 

prospect, United States
1 review
4 of 5 stars Reviewed May 16, 2014

When I called to confirm my reservations, I was transferred to six different people only to be told that I did not have a reservation. I had the printout and confirmation in my hand but I was told that I had a different room from what was on my printout. One hour and six different representatives later, I was told... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Stacey G
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Stacey G, Our sincere apologies for the confusion at check in with your reservation. As you are aware there are no options at this time for us to trace back a reviewers information unless the reviewer contacts us directly. I would certainly like to look into to this matter further for you. Please send your reservation information to me and... More 

2 reviews
4 of 5 stars Reviewed May 16, 2014

Stayed here during a conference. Hotel is enormous, but the rooms were quiet, clean and generously sized, and the hotel is well within walking distance of the French Quarter, some great restaurants and shops and the Riverwalk. Would definitely stay here again; beds were great!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank brieq
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

brieq, Thank you for sharing your hotel experience with us on Trip Advisor. The team certainly enjoyed having you here and we are happy to hear your stay was a pleasurable one. Hopefully we will see you again in the not too distant future. Have a great summer and thank you for choosing us as your New Orleans destination. Jim... More 

Van Meer, United States
1 review
5 of 5 stars Reviewed May 16, 2014

We were there for 2 days before our cruise, then we came back for one day to go to the Jazz Fest before going home. I do believe we were over charged for the last day (4/27) we had booked a king, city view, got a double queen courtyard view. But we were charged for the king city view. Not... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Dale C
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Dale C, Thank you for sharing your review with us on Trip Advisor. We enjoyed having you here for Jazz Fest 2014 and look forward to seeing you again for Jazz Fest 2015. Our apologies for any billing issues. If this matter remains unresolved, please contact our Finance office at 504-561-0500 - extension 3801 -Monday - Friday 9A-4:30P- CDT and... More 

New Orleans, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 15, 2014

The room itself is great. My disappointment came with the $12. day fee for use of the gym. I have never been to any hotel where as I guest I have to pay to use the gym facilities. I checked the website and there in NO mention of a fee to use the health club. VERY MISLEADING as they list... More 

Helpful?
1 Thank Joel T
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

Joel, We appreciate your review of your recent stay at our hotel. We understand that you were unhappy with some of the charges, and I apologize if our additional amenities were not clear when you booked the room. Guest feedback is incredibly important to us and we will keep your comments in mind as we look for new ways to... More 

New York
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed May 14, 2014

I attended a recent convention in New Orleans and had the opportunity to stay at the Hilton Riverside for several days. The rooms were clean, the staff was friendly and worked hard to make my stay, and that of other guests, a pleasurable one. This began from the staff greeting you as you drove up to the hotel and continued... More 

Helpful?
Thank lawtalk2
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

lawtalk, Thank you so very much for sharing your recent hotel experience with us on Trip Advisor. I have shared your review with our hotel team and everyone was most appreciative of all the nice words you had for us. We enjoyed having you here and we hope to see you all again in the near future. Have a wonderful... More 

Peachtree City, Georgia
Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 14, 2014 via mobile

We stayed here on Tuesday, 5/13/14, and were very please with the hotel. We stayed on the Executive level, 26th floor. Very nice rooms and the bed was sooooo comfortable. It was quiet and we were right next to the elevators. Clean room and bathroom and a great view of the river. The breakfast in the lounge was good, nothing... More 

Helpful?
Thank TravlinTravis
problemdoc, Manager at Hilton New Orleans Riverside, responded to this review

TravlinTravis, Thank you for your review and we are pleased to hear that you enjoyed your time here. Alot of fun scheduled later this year for New Orleans and we hope to be your home destination for all of the festivities. New Year's Eve is fast approaching and it would be fun to ring in 2015 with you here. NYE... More 

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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Drago's Seafood Restaurant
Drago's Seafood Restaurant
Cuisines: Seafood, Cajun & Creole
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Visiting the Hilton New Orleans Hotel Riverside will not only bring back fond memories, but can open up new areas to explore in New Orleans, Louisiana. Enjoy the 90,000 sq. ft. Health Club by Hilton featuring tennis, racquetball, full weight training circuit, the Precor® cardio theater and more. Stimulate your palate within Drago's Seafood Restaurant, a New Orleans dining institution. Upgrade your accommodations to our exclusive Executive Level. Try your hand at Harrah's Casino or take in a round of golf at TPC Louisiana. New Orleans is still one of the world's most unique destinations and is at your doorstep when staying at the Hilton Riverside Hotel in New Orleans, Louisiana. ... more   less 

Additional Information about Hilton New Orleans Riverside

Address: 2 Poydras St, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $128 - $434 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton New Orleans Riverside 4*
Number of rooms: 1600
Reservation Options:
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Also Known As:
Hilton New Orleans Riverside Hotel New Orleans
Hilton Hotel New Orleans
Hilton Riverside Hotel New Orleans
Hilton Riverside New Orleans
Hotel Style:
#1 Green Hotel in New Orleans
#6 Spa Hotel in New Orleans
#23 Luxury Hotel in New Orleans
#41 Business Hotel in New Orleans
#43 Family Hotel in New Orleans
#53 Romantic Hotel in New Orleans
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