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Hilton New Orleans Riverside

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Hilton New Orleans Riverside
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5,186 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton New Orleans Riverside
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Showing 5,036: English reviews
New York
Reviewed September 9, 2015

Booked this hotel based on the location to Cruise Pier. Great location in New Orleans if you are doing business at the Convention Centre, wanting to shop at the outlets or want to be close to the French Quarter. The hotel is connected to the cruise terminal via the mall, it's a great place to stay if you're going on...

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2Thank mns2lv4ever1
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

mns2LV4ever1, Thank you for taking time to write your review. We appreciate your comments and they have been shared with our team. It was our pleasure to have you as our guests and we hope you will consider staying with us again next time your travels bring you back to New Orleans. Jim Thibodeaux Guest Relations Hilton New Orleans Riverside

De Soto, Iowa
Reviewed September 9, 2015

This was a family trip with my mother and sister. I booked the room directly with the hotel explaining that I wanted two queens and a roll away, back in April of this year. None of us really wanted to share a bed. When I arrived and checked in I was told that it was a fire hazard to put...

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3Thank DebS1252001
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

DebS1252001, Thank you for your review of your recent experience at our hotel. We are very sorry that there were some inconveniences. We thank you for bringing them to our attention in your review as feedback is one of the most important tools that allows us to improve the quality of our product and services. We will use your comments...

Vancouver, Canada
Reviewed September 9, 2015

All in all a good experience. But certainly not for the warmth of the staff, as others have mentioned. Came to NOLA for a conference and added a few days' to site see. I traveled solo, female. Felt quite safe. Room - 1915 - at the end of the hall. Very clean and quiet, bed extremely comfortable. Lovely view watching...

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Thank Travelwiththeboys23
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

Travelwiththeboys23, Thank you for taking time to share feedback on your recent stay with us via Trip Advisor. We appreciate your candid review of our property, amenities and value. We are sorry to hear that you were disappointed with some aspects of your stay and we look forward to welcoming you back again next time your travels bring you back...

Huntsville, Alabama
Reviewed September 9, 2015

Recently stayed at the Hilton for a wedding. Arrived an hour before ck-in and our standard room was not ready--asked about upgrades and for an extra $50 got a room with Mississippi river view, access to exec. level (evening snacks and light bkfast). Opted for the extra $$ and got a room on 25th floor. The view was fantastic, worth...

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Thank BK13906
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

BK13906, Thank you for taking time to write a review of your recent hotel experience. It was our pleasure to have you here and we look forward to that next opportunity when we can welcome you back again. Your comments have been shared with our team and we thank you for them. With the Holiday Season fast approaching, keep us...

Lafayette, United States
Reviewed September 9, 2015

My stay here was very nice other than additional costs of parking and upgrades. Also, they charge you for incidentals before anything happens. So expect an addition $50 to your room rate. Although they said it would be refunded. Plus, parking was additional $48 for one day.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Louis B
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

Louis B, We appreciate your review of your recent stay at our hotel. We understand you were unhappy with some of the charges you incurred during your stay. I apologize if these charges were not clear at the time you made your reservation. Your satisfaction is our main concern. Our team enjoyed having you here and we thank you for...

Las Vegas
Reviewed September 8, 2015 via mobile

I had to change the hotel and my last 2 nights stay at The hilton riverside. The hotel location is very convenient and close to everywhere like Canal street, bourbon street, the casino, french quarter, the shopping area and the mall. The hotel is really big so it was crowded. The overall hotel environment is clean. The room is standard...

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Thank Sangthien S
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

Sangthien S, Thank you for making us your hotel destination of choice here in New Orleans. Our team enjoyed having you here and we hope to have another opportunity to welcome you back again in the not too distant future. Have a fun and safe Fall Season and we hope to see you again soon. Jim Thibodeaux Guest Relations Hilton...

Orlando, Florida
Reviewed September 8, 2015

For our anniversary we decided on the exec level, facing the Mississippi. The room had a great view of the barges and the bridge from the large window, which thankfully had blackout curtains to stave off the direct morning sun. The room was decent size, but the furnishings could use refurbishment. Unfortunately, housekeeping was obtrusive, blocking the hallway, playing music...

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Helpful?
Thank Abbey O
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

Abbey O, Thank you for your review. We enjoyed having you here and look forward to that next visit. . April is always a fun time to visit since it is the start of our Heritage Festival season - lots more leisure travelers, great weather and a great opportunity to experience New Orleans at a more local pace. Have a...

Washington DC, District of Columbia
Reviewed September 8, 2015

The hotel has a pretty good location. I can only give it a mediocre rating because, although the hotel is supposed to be non-smoking, someone had obviously been smoking in the room I was given. Additionally, rather than the hotel offering to move me to another room, I had to ask. They only offered to downgrade my room so I...

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1Thank R Y
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

RY, Your feedback is most appreciated and of much value. Your comments have been shared with our team and we thank you. Our team enjoyed having you here and we hope that you will consider staying with us again next time your travels bring you back this way. Have a safe and fun Fall Season and we hope to see...

houston, United States
Reviewed September 8, 2015

everything about this hotel is great the view the action i really enjoyed my self and hotel located in a nice clean area if i could i would recommend this hotel to anybody and everybody it feels good when even tho you work for the hotel industry and Hilton chains the employees still treat me like if i was VIP...

Review collected in partnership with Hilton Hotels & Resorts
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Thank angel T
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

Alex B, It was our pleasure to have you here and we thank you for writing your review. With the fast approaching Holiday Season, please keep us in mind when you start making your NYE plans. New Orleans hosts an awesome New Year's Eve party and we would certainly enjoy ringing in 2016 with you here. Jim Thibodeaux Guest Relations...

Houston, United States
Reviewed September 8, 2015

This hotel has numerous issues including un-friendly staff, and poor conditions. Found both insects & rodents on-site during our meetings, which was unacceptable. Hotel is located near water, so not sure if this is reason for so many issues, but overall not a site would recommend to stay.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Ernest S
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

Ernest S, We are sorry to hear that you had a disappointing experience during your stay with us. At Hilton we always aim to ensure that every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our...

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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Drago's Seafood Restaurant
Drago's Seafood Restaurant
Cuisines: Seafood, Cajun & Creole
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Visiting the Hilton New Orleans Hotel Riverside will not only bring back fond memories, but can open up new areas to explore in New Orleans, Louisiana. Enjoy the 90,000 sq. ft. Health Club by Hilton featuring tennis, racquetball, full weight training circuit, the Precor® cardio theater and more. Stimulate your palate within Drago's Seafood Restaurant, a New Orleans dining institution. Upgrade your accommodations to our exclusive Executive Level. Try your hand at Harrah's Casino or take in a round of golf at TPC Louisiana. New Orleans is still one of the world's most unique destinations and is at your doorstep when staying at the Hilton Riverside Hotel in New Orleans, Louisiana. ... more   less 

Additional Information about Hilton New Orleans Riverside

Address: 2 Poydras St, New Orleans, LA 70130-1656
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $178 - $462 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton New Orleans Riverside 4*
Number of rooms: 1600
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Hotels.com, Expedia, Hilton Hotels Direct, Travelocity, Priceline, HotelsforEveryone, Cancelon, Jetsetter, Cheap Tickets, TripOnline SA and HotelQuickly so you can book your Hilton New Orleans Riverside reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton New Orleans Riverside Hotel New Orleans
Hilton Hotel New Orleans
Hilton Riverside Hotel New Orleans
Hilton Riverside New Orleans
Hotel Style:
#1 Green Hotel in New Orleans
#6 Spa Hotel in New Orleans
#24 Luxury Hotel in New Orleans
#41 Business Hotel in New Orleans
#43 Family Hotel in New Orleans
#53 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travelers have asked, with answers from Hilton New Orleans Riverside staff and other travelers.
60 questions
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Questions? Get answers from Hilton New Orleans Riverside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on the riverside in the main building floors 25-29”
179deannam, 2 days ago | Read review
“Request a full river view”
stevesharonl, 2 days ago | Read review
“Great view of the Mississippi River and the paddle wheel boat.”
forclink, 2 days ago | Read review
“Don't pay for an upgrade not worth the price”
DKH721, 3 days ago | Read review
“Ask for a room above the 8th floor on the river side! Amazing view of the Mississippi.”
evansmith1107, 6 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question