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Hilton New Orleans Riverside

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2 Poydras St The Outlet Collection at Riverwalk, New Orleans, LA 70130-1656
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1685)
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Panoramas (1)
Room & Suite (559)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 05/19/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton New Orleans Riverside
Updated 05/19/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#109 of 178 hotels in New Orleans
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Visiting the Hilton New Orleans Hotel Riverside will not only bring back fond memories, but can open up new areas to explore in New Orleans, Louisiana. Enjoy the 90,000 sq. ft. Health Club by Hilton featuring tennis, racquetball, full weight training circuit, the Precor® cardio theater and more. Stimulate your palate within Drago's Seafood Restaurant, a New Orleans dining institution. Upgrade your accommodations to our exclusive Executive Level. Try your hand at Harrah's Casino or take in a round of golf at TPC Louisiana. New Orleans is still one of the world's most unique destinations and is at your doorstep when staying at the Hilton Riverside Hotel in New Orleans, Louisiana.
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Full view
Property amenities
Paid private parking nearby
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Car hire
Business Center with Internet Access
Parking garage
Wifi
Paid wifi
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
VIP room facilities
Refrigerator
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
River View
Great View
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
7108Reviews102Q+A100Room tips
Traveler rating
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Popular mentions
Bobbie T wrote a review Jun 12
Valdosta, Georgia5 contributions
We stayed here right when the restrictions were lifted. They’re clearly understaffed. We had room problems but they were addressed. The grab and go breakfast for HH is very slow. Everyone was very friendly and did try to address the issues.
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Date of stay: June 2021Trip type: Traveled as a couple
Room Tip: Parking is expensive but it is everywhere in Nola. The oysters at Drago’s are amazing!
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suavesgirl wrote a review Mar 2021
Arkansas73 contributions16 helpful votes
Hotel's Favorite
I was very hesitant to stay here after reading some of the reviews. I was so nervous since I was bringing my mom and sisters on a trip together for the first thing. I don't know why I was so nervous. Even though this property may be showing some wear and tear, it's still a great hotel. Starting with check-in, it was super easy we did a digital key but the room we selected was not available upon check-in so when we got there, we got a higher floor with a gorgeous view. We opt for valet parking which is only 5 dollars more, and even though expensive it's worth every penny. Especially since this is a large hotel. Valet services were extremely fast and they always shined. Our room was perfect. It was large enough for 4 people and we truly enjoyed our view. We literally slept with the windows open every night. Breakfast was a light breakfast but that was no biggie as we always go to the Market Cafe for a breakfast. I would recommend this hotel to anyone. You can't beat the location, directly across from Harrah's and the trolley to take you to the French Market and Bourbon Street. It was running all night and we had a blast. Don't sleep on this location. It's worth every penny. Every interaction we had with the staff was amazing. And to top it off you never have to leave the hotel to get to the Outlet Mall. We went over every day and it was even more useful on a rainy day.
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Date of stay: March 2021
Location
Cleanliness
Service
Room Tip: Higher floors were quiet. We didn't hear the train at all. 21st floor is my recommendation.
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3 Helpful votes
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Response from David Piscola, General Manager at Hilton New Orleans Riverside
Responded Mar 29, 2021
Thank you so much for your review. I am so pleased you enjoyed your experience here! We hope to see you back soon.
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Rand Hah wrote a review Jun 7
Gainesville, United States9 contributions3 helpful votes
Major selection factor was location. Also, some rates include self-parking which can be a big savings over multiple days. Rooms were very clean, Concierge was VERY helpful on several inquiries. Value for location, room, and parking was very good for us. First the only minor negatives were; 1) Train, passes right by hotel (did not hear the train rumble, but would hear the train horn sometimes during the night, so if you are a light sleeper get a high floor room, or a room that is away from the tracks). 2) Construction, still working on Spanish plaza and area in front of World Trade Center (future Omni hotel I think). So that created a walking detour that was a hassle, but beyond the control of the hotel. The Riverwalk Outlet Mall (connected directly to hotel) was very handy, and had its own Cafe du Monde with shorter lines (but does not open until 10AM despite what website says). Walk to start of the French Quarter is about 10 minutes, and about 20 minutes to Jackson Square. Seemed very safe during the day and early evening hours. Dragos (hotel restaurant) was very good with Creole and Cajon options without the long walk to the Quarter. Most importantly, the AC in the room worked very well and the elevators were very quick.
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Review collected with Tripadvisor’s Reputation Pro
Date of stay: June 2021
Cleanliness
Service
Sleep Quality
Room Tip: Go with upper floor (premium) or west side of main building to minimize train horn
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1 Helpful vote
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jcwhacker19 wrote a review Jun 6
1 contribution
My wife and I come to New Orleans 4 times a year. This hotel has the best location for walking to the French Quarter along with great fun going toward the west side. Love this hotel. We stay here everytime!
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
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Response from Lisa Rosen, Other at Hilton New Orleans Riverside
Responded 1 week ago
Thank you for leaving us this wonderful review, jcwhacker19! We greatly appreciate you and your wife's loyalty in staying with us every time you come to New Orleans!! We are delighted to hear you take advantage of our convenient location in the heart of the city. We endeavor to offer our guests only the most memorable of experiences and your praise lets us know we're succeeding. We look forward to hosting you again soon for another fabulous experience!
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tdlee2525 wrote a review Jun 3
Richton Park, Illinois1 contribution
Our vacation to New Orleans the big easy was for food, holiday, fun, golf, leisure shopping, gambling, rest, excursions, relaxing, bonding, bar hopping, socialize, sampling, sports watching and vacation visit.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Lisa Rosen, Other at Hilton New Orleans Riverside
Responded 1 week ago
Who Dat is RIGHT!! So happy that you were able to thoroughly enjoy all the great things that The Big Easy has to offer!!!! Sounds like your vacation was a complete success for you in achieving all the check marks on your list!!! Now that you're refreshed and revitalized - y'all come back nah, hear?! :-)
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PRICE RANGE
$120 - $465 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton new orleans riverside hotel new orleans, hilton hotel new orleans, hilton riverside hotel new orleans, hilton riverside new orleans
LOCATION
United StatesLouisianaNew OrleansArts District / Warehouse District / Central Business District / Warehouse/Central Business District
NUMBER OF ROOMS
1600
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Frequently Asked Questions about Hilton New Orleans Riverside
Which popular attractions are close to Hilton New Orleans Riverside?
Nearby attractions include Escape My Room (0.3 miles), Audubon Aquarium of the Americas (0.2 miles), and Harrah's Casino New Orleans (0.2 miles).
What are some of the property amenities at Hilton New Orleans Riverside?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton New Orleans Riverside?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton New Orleans Riverside?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton New Orleans Riverside?
Yes, a parking garage and paid private parking nearby are available to guests.
What are some restaurants close to Hilton New Orleans Riverside?
Conveniently located restaurants include St. James Cheese Company, Restaurant Rebirth, and Restaurant August.
Are there opportunities to exercise at Hilton New Orleans Riverside?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Hilton New Orleans Riverside located near the city center?
Yes, it is 0.8 miles away from the center of New Orleans.
Are any cleaning services offered at Hilton New Orleans Riverside?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton New Orleans Riverside offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton New Orleans Riverside?
Many travelers enjoy visiting Our Sacred Stories (0.9 miles), Hermann-Grima House (0.7 miles), and Longue Vue House and Gardens (4.1 miles).