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Hilton New Orleans Riverside

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2 Poydras St The Outlet Collection at Riverwalk, New Orleans, LA 70130
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1733)
360
Panoramas (1)
Room & Suite (586)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton New Orleans Riverside
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#105 of 182 hotels in New Orleans
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Nestled against the banks of the Mississippi River, guests can watch the ships come sailing in or dive into the city life just steps away. Grab a beignet, listen to live jazz, ride a streetcar, or hop into a parade. You never know what you'll experience in the vibrant culture and excitement of New Orleans, and Hilton is at the center of it all. Let us be your guide for memorable events with 130,000 sq. ft. of versatile meeting space, a 100,000 sq. ft. health club, world-famous food at Drago's Seafood Restaurant, an indoor connection to the Convention Center via an attached Outlet Mall, and a kind helping hand every step of the way.
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Paid wifi
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
VIP room facilities
Iron
Refrigerator
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Harbor View
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
7193Reviews105Q+A100Room tips
Traveler rating
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Popular mentions
Steve S wrote a review Yesterday
1 contribution
Spent a long weekend here and had a great time. First of all, the staff were extremely pleasant and helpful. A huge plus for me. Second, location. It is close enough to the French Quarter and the Garden District that we didn't feel like we had to travel a lot to get to places. And it is about a block from Canal Street and the streetcars.
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Date of stay: January 2022Trip type: Traveled with friends
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Clare46408 wrote a review Aug 2021
Fort Worth, Texas524 contributions233 helpful votes
Hotel's Favorite
First, I agree with others that the Hilton is in a great location for seeing New Orleans. It’s right by the Aquarium, two or more large shopping malls, a short walk to the French Quarter and Bourbon Street, as well as a very walkable 20 minutes to the WWII Museum. A stop for the Hop-on-Hop-off bus is right across the street and you can get on there and buy your tickets onboard. The lobby features Drago’s, a Starbucks/market cafe, and Le Croissant for breakfast (a bit pricey but good food and excellent service). The hotel is older but well-maintained and we had a large and well-appointed room with a view of the bridge and river. I would especially like to compliment Raymond, the desk clerk who helped us with several things. He was terrific and definitely went above and beyond in providing excellent customer service. At one point we asked for additional towels since we didn’t have room service that day, and he had them at our room within a few minutes.
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Date of stay: August 2021Trip type: Traveled as a couple
3 Helpful votes
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Response from Lisa Rosen, Other at Hilton New Orleans Riverside
Responded Aug 9, 2021
Thank you, Clare, for your excellent review and great comments! We certainly appreciate you taking the time to provide your valued feedback. We are delighted that Raymond was terrific and went above and beyond to be helpful with several things while you were our guest. We will certainly recognize him for making such a great impression on you and your visit! We hope that you have the chance to stay with us again in the very near future so that we can assist in making great memories for your again! Until then, stay well!
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kcginesi65 wrote a review Jan 24
New Orleans, Louisiana1 contribution
Thank you Hilton! Very good service overall! We enjoyed our stay, valet parking process was easy and worth it! Bellman were very pleasant and quick to respond, we did not have to wait long at all. 🤗💜💛💚
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2022
Value
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Location
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Joe R wrote a review Jan 16
Midlothian, Virginia3 contributions1 helpful vote
This Hilton desperately needs a remodel, when you think flagship Hilton, this doesn’t make the cut. This place had a dew smell and I ain’t talkin Mountain Dew. I’ve stayed at Garden Inn’s that were much better. Musty smell in rooms and thermostat didn’t work, pillows were brutal.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
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Response from Lisa Rosen, Other at Hilton New Orleans Riverside
Responded 1 week ago
Joe R, thank you for sharing your recent experience with the Tripadvisor community. Providing the finest personal service and facilities for our guests is our highest mission and I am sorry to learn we failed in this instance. Please know we take your concerns very seriously and I have shared your comments with our Housekeeping and Engineering Leadership in an effort to review the smell you reference. We appreciate the feedback so that we can address it and make it better. We hope to have you as our guest again one day.
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omigychuchu wrote a review Jan 16
1 contribution
This place had a big Gym, Starbucks and restaurant all in the same building. It was very clean and love the indoor plants. Food was great, very convenient and great customer service. I would definitely come again and invite friends.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Lisa Rosen, Other at Hilton New Orleans Riverside
Responded 1 week ago
omigychuchu, thank you for your stellar review and awesome comments! We're so happy that you were delighted with so many facets of your stay, like the 100,000 square foot health club, Drago's Seafood Restaurant and our River Blends that sells Starbucks coffee. I will share your comments with our resident plant engineer, it will make her day to see your glowing remarks about the plants she maintains in the building and outside as well! We hope you get to come back and stay with us again soon!
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PRICE RANGE
$120 - $465 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton new orleans riverside hotel new orleans, hilton hotel new orleans, hilton riverside hotel new orleans, hilton riverside new orleans
LOCATION
United StatesLouisianaNew OrleansArts District / Warehouse District / Central Business District / Warehouse/Central Business District
NUMBER OF ROOMS
1600
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Frequently Asked Questions about Hilton New Orleans Riverside
Which popular attractions are close to Hilton New Orleans Riverside?
Nearby attractions include Escape My Room (0.3 miles), Audubon Aquarium of the Americas (0.2 miles), and Harrah's Casino New Orleans (0.2 miles).
What are some of the property amenities at Hilton New Orleans Riverside?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton New Orleans Riverside?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton New Orleans Riverside?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton New Orleans Riverside?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hilton New Orleans Riverside?
Conveniently located restaurants include Restaurant Rebirth, St. James Cheese Company, and Restaurant August.
Are there opportunities to exercise at Hilton New Orleans Riverside?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Hilton New Orleans Riverside located near the city center?
Yes, it is 0.8 miles away from the center of New Orleans.
Are any cleaning services offered at Hilton New Orleans Riverside?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton New Orleans Riverside offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton New Orleans Riverside?
Many travelers enjoy visiting Our Sacred Stories (0.9 miles), Hermann-Grima House (0.7 miles), and Longue Vue House and Gardens (4.1 miles).