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Hilton New Orleans Riverside

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Hilton New Orleans Riverside
Hilton New Orleans Riverside
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4,823 Reviews from our TripAdvisor Community

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Showing 4,682: English reviews
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed yesterday NEW via mobile

In NOLA for a business convention. The Hilton Riverview is within walking distance to the convention center. Brock did a tremendous job with customer service, quickly checked us in early. He was personable and professional. Our corner room in building 2 was large. Several large 3-6" stains on the rugs, 1 right adjacent to the bed. The TV, satellite rarely... More 

Helpful?
Thank sgagnez4
Pittsburgh, Pennsylvania
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 days ago NEW

Unlike some of the other reviewers, I had a mostly good experience. My room had been double booked, so I got one with a better view as compensation. The staff was friendly, courteous, and competent. The conference rooms were well laid out, and the location is great. You're right next to the Riverwalk Outlet malls, and a mile or so... More 

Helpful?
Thank Freq_Traveler_01_13
Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

Freq_Traveler_01_13, Thank you very much for taking time to share your hotel experience with us. Your kind mentions are most welcomed and I have shared your comments with our team. It was our pleasure to have you here and we hope to welcome you back again sometime in the not too distant future. Have a safe and fun Holiday Season... More 

Columbia, Missouri
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 days ago NEW via mobile

This is a convention driven hotel and as such it acts more like a factory than a hotel. I had a friendly check in but did not see a service person or employee besides the front desk staff from that point on. It seems some of the rooms go empty for a long period of time. My coffeemaker had a... More 

Helpful?
Thank Guavalicious
Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

Guavalicious, Thank you for taking time to share a review of your recent stay with us. My sincere apologies for the Housekeeping issues you encountered and I have address these concerns with our Housekeeping team. Your feedback is most welcomed and we thank you. It was our pleasure to have you here and we wish you the best of the... More 

New Orleans, Louisiana
1 review
Reviewed 3 days ago NEW

Hotel looks good until you check in. Scientists could use the bathroom mold for experimentation. Staff is not there to help enhance the stay at all but I think want the guest to work for them. Concierge is mainly Concienot and your better off avoiding the HHonors line as it moves slower with a bigger attitude.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank markhU5467BX
Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

markU5467BX, We appreciate your review of your recent stay with us. Your comments are very helpful to us as we consider future enhancements in service and product. We are always happy to arrange a transfer to another guest room and I do hope that you reached out to one of our Managers on Duty so that we could have had... More 

Orlando, Florida
Level Contributor
46 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 days ago NEW

We stayed here one night on our journey moving to FL. Parking a moving truck was a nightmare but the hotel was beautiful and right in the heart of everything! There were so many option of great dining. The rooms were beautiful, we had an indoor courtyard view. We ordered room service for breakfast and the server was so engaging... More 

Helpful?
1 Thank Kanesha R
Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

Kanesha R, Thank you for reviewing your recent stay with us. We value your feedback. I am happy to hear that our service and amenities exceeded your expectations and that you and your family had a memorable stay. Hopefully we will have another opportunity to welcome you back again in the not too distant future. Have a safe and fun... More 

Minneapolis, MN
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 days ago NEW

I recently stayed at the Hilton for a work conference for 4 nights. Upon initial check-in, we were greeted with extremely long and very slow lines to check in. It was beyond frustrating and after a long day traveling, no one wants to stand in line for 20-30 minutes plus to get to their room. The room itself was clean... More 

Helpful?
1 Thank amh1769
Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

amh1769, Thank you for reviewing your stay with us. We appreciate the feedback you provided. I have forwarded comments on to our operations teams so that they can consider future property and service enhancements. It was a pleasure to have you here and if given the opportunity we would enjoy welcoming you back to our hotel, Have a safe and... More 

El Dorado, Arkansas
1 review
Reviewed 4 days ago NEW

There was a horrible smell once we reached the room floor...our sheets were dirty & the top cover had a stain. There was a ring around the tub....& we waited an extensive amount of time for towels the next morning.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank jaquitam2016
Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

Jaquitam2016, Thank you for sharing your recent hotel experience with us. Our sincere apologies for the Housekeeping issues you encountered. I can assure you this is not commonplace here at our hotel and we will address these issues with the Housekeeper assigned to your room. I am also confident that you had discussed these issues with one of our Managers... More 

Davenport, Iowa, United States
Level Contributor
253 reviews
191 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
Reviewed 4 days ago NEW

This is your typical Hilton with the following exceptions: 1) No Shuttle Service 2) Breakfast buffet is not up to par, and the food is not served hot, and the beignets which New Orleans is known for, were aweful. Fried until they were crisp. Aweful. 3) They are bad at answering the phone. 20 rings is too much. Best thing... More 

Helpful?
Thank Steve S
Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

Steve S, Thank you for providing feedback on your recent stay. We are sorry to hear that we did not exceed your expectations for Breakfast. Your comments are most appreciated as they allow us to consider future service enhancements in our food service. Have a safe and fun Holiday Season and we hope to welcome you back again sometime in... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

If you like great views of the river, and a hotel that is close to shopping, nice restaurants and southern hospitality, stay at the Hilton Riverview in NOLA! A late breakfast and an evening cocktail in the Executive Lounge are superb.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Swfroese
Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

Swfroese, Thank you so much for reviewing your recent stay with us. We appreciate your feedback and I have shared it with our team. Have a safe and fun Holiday Season and we look forward to welcoming you back again in the not too distant future. Jim Thibodeaux Guest Relations Hilton New Orleans Riverside More 

Level Contributor
6 reviews
4 hotel reviews
Reviewed 4 days ago NEW via mobile

Stayed here for a Sunday to Thursday stay. Thanksgiving week. The biggest issue I have with this hotel is the lack of parking for hotel guests. They do have a large parking ramp but to park is $39 per day!!! I would think a person staying at the hotel for an amount of time would get a break. Not at... More 

Helpful?
Thank shelly n
Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

Shelly N, Thank you for taking time to review your recent stay with us. Your feedback is very helpful to us as we consider future service enhancements for our guests. For our guests who require parking we offer both parking options - Valet Parking as well as Self- Parking with over 2,800 parking spaces combined. It was our pleasure to... More 

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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Drago's Seafood Restaurant
Drago's Seafood Restaurant
Cuisines: Seafood, Cajun & Creole
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Visiting the Hilton New Orleans Hotel Riverside will not only bring back fond memories, but can open up new areas to explore in New Orleans, Louisiana. Enjoy the 90,000 sq. ft. Health Club by Hilton featuring tennis, racquetball, full weight training circuit, the Precor® cardio theater and more. Stimulate your palate within Drago's Seafood Restaurant, a New Orleans dining institution. Upgrade your accommodations to our exclusive Executive Level. Try your hand at Harrah's Casino or take in a round of golf at TPC Louisiana. New Orleans is still one of the world's most unique destinations and is at your doorstep when staying at the Hilton Riverside Hotel in New Orleans, Louisiana. ... more   less 

Additional Information about Hilton New Orleans Riverside

Address: 2 Poydras St, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $122 - $458 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton New Orleans Riverside 4*
Number of rooms: 1600
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Cancelon, Odigeo, Priceline, HotelsforEveryone, Travelocity, Hotels.com, Cheap Tickets and Jetsetter so you can book your Hilton New Orleans Riverside reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton New Orleans Riverside Hotel New Orleans
Hilton Hotel New Orleans
Hilton Riverside Hotel New Orleans
Hilton Riverside New Orleans
Hotel Style:
#1 Green Hotel in New Orleans
#6 Spa Hotel in New Orleans
#23 Luxury Hotel in New Orleans
#41 Business Hotel in New Orleans
#43 Family Hotel in New Orleans
#53 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travelers have asked, with answers from Hilton New Orleans Riverside staff and other travelers.
54 questions
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Questions? Get answers from Hilton New Orleans Riverside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Great Rooms”
 of 5 bubbles coach008mk, 6 days ago | Read review
“Nice rooms facing Mississipi river.”
 of 5 bubbles itobias, 1 week ago | Read review
“High rooms have a good view”
 of 5 bubbles LDGK90, 2 weeks ago | Read review
“Idk, our room had a window but all I could see were other buildings, I don't think there were any that would have a better view.”
 of 5 bubbles happycat22, 2 weeks ago | Read review
“Choose riverview rooms. Good relaxing view.”
 of 5 bubbles X308STdans, 3 weeks ago | Read review
5 of 5
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