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Hilton New Orleans Riverside

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2 Poydras St, New Orleans, LA 70130
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Hilton New Orleans Riverside
Hilton New Orleans Riverside
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4,494 Reviews from our TripAdvisor Community

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Showing 4,377: English reviews
Houston, Texas
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

The property is clean and well maintained. Location is across the street from Harrah's casino and near the Aquarium. We had booked through a third party on the internet and there was a problem with our reservation. The mistake was their fault, but Brandon at the registration desk went above and beyond to help us.

Helpful?
Thank tamlei
Panama City, Florida
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

Summary: We've stayed at this location a number of times. Types of stays have been a mix of business and pleasure. We've also stayed here during the peak of Mardi Gras. This hotel is very much convention/business oriented and is usually quite busy with various large groups booked through out the year. On site dining is available and other dining... More 

Helpful?
Thank webcomobile
Fort Lauderdale, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

The hotel was good, but disappointed with the fee to order room service. Almost half the price of the meal, ridiculous!!! If that was fixed, it would be a good rate. Otherwise, the room was a good deal with easy access to city.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank AD36
Irving, TX, United States
5 of 5 stars Reviewed 2 days ago NEW

Great "Hilton" experience. Property is clean and fresh. Staff is well trained, hospitable and courteous. Any issues are addressed immediately and sorted out. Location of hotel is excellent - near shopping and NOLA sights and sounds. Would definetely recommend this property and return.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Stephanie B
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stay here for a family reunion , had a few room's . the hotel was clean and well maintained . the staff was sharp and professional. this hotel has a lot of traffic and the staff does a very good job handling all of the different guests.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Kevin G
Southold, New York
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Great location. Nice lobby and bar area. Restaurant good as well for breakfast. Room clean and all the amenities. Refrig and coffee maker. Walking distance to French Quarter and WWII Museum. Great concierge services (they arranged an airboat trip). Parking fee. About Fige blocks to trolley that runs on St Charles Street. Remember you need extant change for trolley ($1.25).... More 

Helpful?
Thank RCS362
Louisville, Kentucky
Level Contributor
65 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed at the property earlier this month during the 2016 Essence. This property is located in the heart of everything which can be both good & bad. We were just a block from the convention center while the mall is connected to the hotel, my wife & I loved both of these benefits because it made it easy getting... More 

Helpful?
Thank jason l
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The place was beautiful, but valet was too expensive, the air never got cold in our room we had it set on 65, but never got below 71 in the room. We weren't impressed at all with the hotel. I would have thought it would have been a better room than what we paid for. Security was nice, and met... More 

Helpful?
Thank MS W
Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

MS W, We appreciate your review of your recent stay at our hotel. I understand that you were not happy with some of our ancillary fees and I am sorry that they were not clear when you made your reservation. Guest feedback is very important to us. Thank you for your review. Jim Thibodeaux Guest Relations Hilton New Orleans Riverside More 

1 review
2 of 5 stars Reviewed 4 days ago NEW

Pool is really small, be careful at parking garage!! When checking in, no one told me anything about how to use card to get out of parking garage, had to pay $80 to get out of garage. When eating breakfast (really expensive), no one said anything about what was on the buffet, sure they had the regular stuff but you... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Tana P
Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

Tana P, We appreciate your review of your recent stay at our hotel. I am very sorry you had a disappointing experience with us and I have shared your comments with our hotel team. Exceptional guest service is the foundation of our brand promise and you feedback helps us improve. Thank you again for your feedback. Jim Thibodeaux Guest Relations... More 

Edmonton, Canada
1 review
3 of 5 stars Reviewed 5 days ago NEW

Amazing location we were able to walk to literally everything. It was very convenient to have all of our convention in our hotel but then also be able to go out and experience all that New Orleans had to offer in the evenings.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank EileenVirani
Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

EileenVirani, At Hilton, we always aim to ensure every guests feels cared for, valued and respected. Your feedback will help us deliver this brand promise as guest satisfaction is very important to us. Thank you again for your feedback and we will hope you will consider staying with us again. Jim Thibodeaux Guest Relations Hilton New Orleans Riverside More 

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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Drago's Seafood Restaurant
Drago's Seafood Restaurant
Cuisines: Seafood, Cajun & Creole
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Visiting the Hilton New Orleans Hotel Riverside will not only bring back fond memories, but can open up new areas to explore in New Orleans, Louisiana. Enjoy the 90,000 sq. ft. Health Club by Hilton featuring tennis, racquetball, full weight training circuit, the Precor® cardio theater and more. Stimulate your palate within Drago's Seafood Restaurant, a New Orleans dining institution. Upgrade your accommodations to our exclusive Executive Level. Try your hand at Harrah's Casino or take in a round of golf at TPC Louisiana. New Orleans is still one of the world's most unique destinations and is at your doorstep when staying at the Hilton Riverside Hotel in New Orleans, Louisiana. ... more   less 

Additional Information about Hilton New Orleans Riverside

Address: 2 Poydras St, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $129 - $435 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton New Orleans Riverside 4*
Number of rooms: 1600
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels, Hotels.com, Hotwire, BookIt.com, Travelocity, Odigeo, HotelsClick, TripOnline SA, Cancelon, getaroom.com, Cheap Tickets, Priceline and Jetsetter so you can book your Hilton New Orleans Riverside reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton New Orleans Riverside Hotel New Orleans
Hilton Hotel New Orleans
Hilton Riverside Hotel New Orleans
Hilton Riverside New Orleans
Hotel Style:
#1 Green Hotel in New Orleans
#6 Spa Hotel in New Orleans
#23 Luxury Hotel in New Orleans
#41 Business Hotel in New Orleans
#43 Family Hotel in New Orleans
#53 Romantic Hotel in New Orleans
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