We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
2 Poydras St The Outlet Collection at Riverwalk, New Orleans, LA 70130
Lowest prices for your stay
Hotel direct offer!Price Match Guarantee
Expedia.com
Only 5 left at
$382
View deal
Hotels.com
Only 5 left at
$382
View deal
FindHotel
$185
View deal
Booking.com$382
Travelocity$382
Priceline$382
View all 18 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1793)
360
Panoramas (1)
Room & Suite (622)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Read more
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton New Orleans Riverside
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#100 of 179 hotels in New Orleans
Location
4.5
Cleanliness
4.2
Service
4.0
Value
3.7
GreenLeaders Gold level
Nestled against the banks of the Mississippi River, guests can watch the ships come sailing in or dive into the city life just steps away. Grab a beignet, listen to live jazz, ride a streetcar, or hop into a parade. You never know what you'll experience in the vibrant culture and excitement of New Orleans, and Hilton is at the center of it all. Let us be your guide for memorable events with 130,000 sq. ft. of versatile meeting space, a 100,000 sq. ft. health club, world-famous food at Drago's Seafood Restaurant, an indoor connection to the Convention Center via an attached Outlet Mall, and a kind helping hand every step of the way.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Paid wifi
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Housekeeping
Safe
VIP room facilities
Iron
Refrigerator
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Harbor View
Business
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
7298Reviews113Q+A100Room tips
Traveler rating
  • 2,692
  • 2,392
  • 1,300
  • 570
  • 347
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Donald A wrote a review Yesterday
Hanover, Pennsylvania132 contributions20 helpful votes
We took a short trip to NOLA and stayed at the Hilton Riverside. We had a room on the 17th floor with a nice view of the river. We had to queen beds and the room had enough space for the three of us. Be warned the train runs right below the window and you’ll hear it come through around 4 AM every morning. Plenty of elevators and they move you quite quickly. Spirits Bar, Dragos and Le Croissant all excellent places to eat within the hotel.
Read more
Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Mary wrote a review Jul 2022
22 contributions1 helpful vote
Hotel's Favorite
Lovely hotel overlooking the river and beside a large outlet mall. Close to the French Quarter and within walking distance from Bourbon Street. Public areas are well decorated as were the bedrooms which are spacious, spotlessly clean and have all the facilities a guest would need. All staff were helpful and professional. In addition to the hotel bar and dining areas, there is an on-site Drago’s seafood restaurant (definitely worth a visit) and Starbucks and there are several good restaurants in the vicinity. There are also various coffee shops and fast food outlets in the adjoining mall. The hotel is very large which may not suit everyone but we loved the facilities and it’s location. Recommended
Read more
Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from General Manager, General Manager at Hilton New Orleans Riverside
Responded Jul 14, 2022
Dear Mary, Thank you for choosing Hilton New Orleans Riverside to host your recent stay. It's wonderful to hear we were able to deliver such a positive experience and that you enjoyed our great location and well-decorated accommodations, as well as the attentive service our team provided. We're grateful for your kind comments and recommendation and hope to have the opportunity to welcome you back on another occasion. David Piscola, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sfwilkerson wrote a review Yesterday
Beaumont, Texas12 contributions4 helpful votes
The trip with my friends was awesome, i am glad my friends got a great room. I booked 2 rooms and really thought i would be at least on the same floor. But other than that the restaurant Dragos was very good and everything else went well. Our room was disappointing especially when you consider that we paid for both riverside view rooms, ours was considerably smaller.
Read more
Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Ron E wrote a review Yesterday
Chicago2 contributions1 helpful vote
I very much enjoy Hilton properties. My experience with this Hilton, like others, has been consistent. Great rooms, services, and amenities. What made this experience special was my the interaction during the check-in process with my guest service agent, Liv. There's nothing more important than how you treat people. The way Liv interacted with me was among the best I've ever seen. She made me feel welcome, comfortable, and excited to be there. How extraordinary it is for someone to connect so well with a guest in just a matter of minutes. A huge thank you to her and the individual who hired her!!
Read more
Date of stay: September 2022
Value
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: View of the water is great
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Daddymac62 wrote a review Sep 25
Meridian, Mississippi12 contributions2 helpful votes
Nice hotel in good location, casino next door with the super dome and the French Quarter within walking distance or a short ride by train or car. Fairly pricey, around $250 (including taxes) per night for a week night and $350 (including taxes) for Saturday night. The room was nice but dated and had a smell about it, not bad enough to complain but you just expect better for the price. The staff was very good and responsive to any needs that we had.
Read more
Date of stay: September 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Janis M wrote a review Sep 25
4 contributions1 helpful vote
Room was good size, very small vanity separate from rest of bath, inconvenient, bed and chairs were comfortable. Great location, close to French Quarter, lots of restaurants in easy walking distance. Friendly staff in all areas. Nice breakfast buffet.
Read more
Date of stay: September 2022
Rooms
Cleanliness
Service
Room Tip: Mobility impaired room not laid out well.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Iordanka P wrote a review Sep 25
Calgary, Canada89 contributions104 helpful votes
Rooms are clean and have everything you need; the hotel is a little dated but that wasn't much of an issue. Pool overlooking the river was great. Restaurants were a little dark and dingy but the French Quarter is close by for everything you may need. Great location and staff was very friendly. They do need to change the locks on the doors - took me about ten tries every time to actually open the door. Very convenient if you are here for the conference center or sightseeing.
Read more
Date of stay: September 2022
Location
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Chuck M wrote a review Sep 24
Mount Pleasant, South Carolina85 contributions55 helpful votes
Was just at this hotel for a conference. They had a little construction going on but thats just progress and everything was fine; good coffee, good food, awesome great location. Can walk almost anywhere like the French Quarter or Warehouse District, the outlet mall is connected to the hotel with a food court for quick lunch during conference without going outside, and the aquarium is right next door. The staff is super friendly and helpful, the hotel is clean, and has a pool & athletic center. Parking was crazy at first because my keycard wouldn't work at the garage, but the front desk fixed it right away and the elevators in the garage connect right into the hotel, so no getting wet if its raining while you unpack. I would recommend this hotel for business or family or both.
Read more
Date of stay: September 2022
Rooms
Cleanliness
Service
Trip type: Traveled on business
Room Tip: High floor has great views
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from General Manager, General Manager at Hilton New Orleans Riverside
Responded yesterday
Hello Chuck, Thank you for the outstanding rating of your recent stay at Hilton New Orleans Riverside. We're glad you had a wonderful visit during your conference and that you enjoyed our excellent location close to area points of interest and delicious dining, clean accommodations, and helpful and attentive service. It's the best compliment knowing you recommend us to family and business travelers. Our team looks forward to hosting you again should you return to NO, so come back soon! David Piscola, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nunna Y wrote a review Sep 23
1 contribution
Hotel was generally clean, room was quiet, and bed was comfortable. Food was pretty good. Shower drain was backed up, and bathroom was tiny with terrible lighting. Furnishings were outdated and massive. Elevators took forever. Check in was a nightmare, they were completely understaffed and each interaction took an astonishing amount of time. Waited an hour for room service toast, fruit, and tea. Meh.
Read more
Date of stay: September 2022
Value
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: River view is not worth the extra cost
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from General Manager, General Manager at Hilton New Orleans Riverside
Responded 2 days ago
Hello, We're thrilled to hear that our clean, comfortable accommodations impressed you during your visit. That said, we apologize for any lack of service or issues with our amenities during your stay. We'll be sure to keep all your comments in mind as we continue to make changes for the future. Despite this, we hope you'll consider coming back to revisit us at some point later down the road. David Piscola, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sean and Karen T wrote a review Sep 21
Waterloo, Canada18 contributions5 helpful votes
Very reliable , clean and well appointed. Service was responsive and helpful. We were by the elevator so there was some noise as the elevator went up and down. As usual, being by an elevator means random guests waiting for the elevator will look into your room as you are leaving but that’s true everywhere. Close to the Riverwalk Outlets if that’s your thing. Walking to the French Quarter through town was a bit of a chore until we found the riverwalk which was pleasant and direct.
Read more
Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from General Manager, General Manager at Hilton New Orleans Riverside
Responded 4 days ago
Hi Sean and Karen, Thank you for taking the time to let us know about your stay at Hilton New Orleans Riverside. It is fantastic to see that you liked our clean accommodations and friendly guest service. We look forward to seeing you again in the future. David Piscola, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
$181 - $357 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton new orleans riverside hotel new orleans, hilton hotel new orleans, hilton riverside hotel new orleans, hilton riverside new orleans
LOCATION
United StatesLouisianaNew OrleansArts District / Warehouse District / Central Business District / Warehouse/Central Business District
NUMBER OF ROOMS
1600
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hilton New Orleans Riverside
Which popular attractions are close to Hilton New Orleans Riverside?
Nearby attractions include Escape My Room (0.3 miles), Audubon Aquarium of the Americas (0.2 miles), and Harrah's Casino New Orleans (0.2 miles).
What are some of the property amenities at Hilton New Orleans Riverside?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton New Orleans Riverside?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton New Orleans Riverside?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton New Orleans Riverside?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hilton New Orleans Riverside?
Conveniently located restaurants include Drago's Seafood Restaurant, St. James Cheese Company, and Restaurant Rebirth.
Are there opportunities to exercise at Hilton New Orleans Riverside?
Yes, guests have access to a pool and a fitness center during their stay.
Is Hilton New Orleans Riverside located near the city center?
Yes, it is 0.8 miles away from the center of New Orleans.
Are any cleaning services offered at Hilton New Orleans Riverside?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton New Orleans Riverside offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton New Orleans Riverside?
The staff speaks multiple languages, including English and Spanish.