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    Residence Inn New Orleans Downtown

    345 Saint Joseph St, New Orleans, LA 70130-3676
    +1 844-631-0595
    Hotel website
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    12/3/2017 12/4/2017
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    $119
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    Traveler (209)
    Room & Suite (72)
    Pool & Beach (11)
    Courtyard New Orleans Downtown/Convention Center
    780 reviews
    #25 of 166 hotels in New Orleans
     
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    #77 of 166 hotels in New Orleans
     
    Overview
    • Excellent48%
    • Very good37%
    • Average9%
    • Poor4%
    • Terrible2%
    Travelers talk about
    Free Wifi
    Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness center
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    Courtyard New Orleans Downtown/Convention Center
    780 reviews
    #25 of 166 hotels in New Orleans
     
    Renaissance New Orleans Arts Warehouse District Hotel
    1,140 reviews
    #54 of 166 hotels in New Orleans
     
    Omni Riverfront Hotel
    1,000 reviews
    #36 of 166 hotels in New Orleans
     
    Hilton New Orleans Riverside
    5,752 reviews
    #77 of 166 hotels in New Orleans
     
    Rooms
    Dec 3Dec 4
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,080)
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    1 - 5 of 1,049 reviews

    Reviewed 2 weeks ago

    Pros: close to convention center, large free breakfast, friendly staff Cons: far from the active night life, dirty, no maid service my entire stay, breakfast area is not well organized, rooms had an odorMore

    Thank nurseboost911
    Response from Rachael J, Manager at Residence Inn New Orleans DowntownResponded 2 weeks ago

    Good evening nurseboost911, Thank you for taking the time to provide feedback on your recent stay with us. I would like to take a moment to apologize that your stay with us did not meet your expectations. I take the feedback provided by all of...More

    Reviewed 2 weeks ago via mobile

    This property should be visited by the Marriott standards committee. It underachieves in housekeeping and maintenance, e.g. in a one-week stay; our room was not vacuumed, nor were the sheets changed. Windowsills were filthy, window panes were cracked, black out curtains were ripped. Mould around...More

    Thank TheGrieseFamily
    Response from Melissa B, Manager at Residence Inn New Orleans DowntownResponded 2 weeks ago

    Good morning TheGrieseFamily, Thank you for taking the time to provide feedback on your recent stay with us. I would like to take a moment to apologize again that your stay with us did not meet your expectations. I take the feedback provided by all...More

    Reviewed 2 weeks ago

    Walking into the broad courtyard, we realized we were in a family- and dog-friendly place. We came to New Orleans to evacuate from Hurricane Irma as she came up through FL. The rooms were sizable - worked fine for our family of four and our...More

    Thank DaveHinTally
    Reviewed October 10, 2017 via mobile

    Our son and new daughter-in-law held their wedding at the World War II Museum and many of our families stayed here. The Residence Inn was a perfect base of operations for all the activities associated with this important family event since it is mere blocks...More

    Thank Jim G
    Reviewed October 9, 2017 via mobile

    Stayed for 2 nights, was overcharged for valet parking both nights. No toilet paper in the bathrooms or WiFi. The morning staff was very rude, kept doing other things as I was trying to figure out my bill. Save yourself the headache and stay somewhere...More

    Thank Blonditn1
    Response from Melissa B, Manager at Residence Inn New Orleans DowntownResponded October 12, 2017

    Good afternoon Blonditn1, Thank you for taking the time to share feedback on your recent stay with us. I am truly sorry to hear that your experience did not meet your expectations. I would like to sincerely apologize for the issue you experienced with your...More

    Courtyard New Orleans Downtown/Convention Center
    780 reviews
    #25 of 166 hotels in New Orleans
     
    Renaissance New Orleans Arts Warehouse District Hotel
    1,140 reviews
    #54 of 166 hotels in New Orleans
     
    Omni Riverfront Hotel
    1,000 reviews
    #36 of 166 hotels in New Orleans
     
    Hilton New Orleans Riverside
    5,752 reviews
    #77 of 166 hotels in New Orleans
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Business Center with Internet Access
    • Conference Facilities
    • Room amenities
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • $113 - $391 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #18 Business Hotel in New Orleans
    • #29 Family Hotel in New Orleans
    • #47 Romantic Hotel in New Orleans
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 231
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Marriott, TripOnline SA, Hotwire, Cancelon, HotelQuickly and getaroom.com so you can book your Residence Inn New Orleans Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Louisiana >
    • New Orleans >
    • Arts District / Warehouse District
    • Also Known As
    • Residence Inn New Orleans Hotel New Orleans ,
    • New Orleans Residence Inn
    Add Photo Photos
    Traveler (209)
    Room & Suite (72)
    Pool & Beach (11)
    Dining (6)
    Hotel & Grounds (137)
    Bathroom (11)
    Business Center & Event Rooms (1)
    Nearby
    Arts District / Warehouse District
    Once a thriving industrial zone, today this district
    is home to a buzzing arts scene with an amazing
    assortment of galleries, boutiques, and studios having
    moved in and set up shop throughout the disused
    warehouses for which the area is so well known. Much
    of the art you'll come across here is local in scope,
    ownership and inspiration. However, among the many old
    brick warehouses are modern structures of steel and
    ...More
    Sponsored by:
    Hilton New Orleans Riverside
    5,752 reviews
    .37 miles away
     
    Omni Riverfront Hotel
    1,000 reviews
    .21 miles away
     
    Courtyard New Orleans Downtown/Convention Center
    780 reviews
    .12 miles away
     
    Renaissance New Orleans Arts Warehouse District Hotel
    1,140 reviews
    .16 miles away
     
    Nearby Restaurants
    Cochon Butcher
    2,386 reviews
    .14 miles away
    Peche Seafood Grill
    1,695 reviews
    .11 miles away
    Emeril's New Orleans
    2,302 reviews
    .08 miles away
    Cochon
    1,946 reviews
    .13 miles away
    Nearby Attractions
    The National WWII Museum
    21,219 reviews
    .18 miles away
    Ogden Museum of Southern Art
    523 reviews
    .18 miles away
    Memorial Hall Confederate Civil War Museum
    447 reviews
    .19 miles away
    Mulate's
    24 reviews
    .20 miles away
    Ask a question
    Questions & Answers
    todream117
    August 21, 2017|
    AnswerShow all 4 answers
    Response from gumdrop59 | Reviewed this property |
    You are quite a distance from the bus or trolley lines. It is about four blocks away, but the blocks are long. We used Uber to go up to Canal street and the outlet mall. Tulane is definitely a Uber ride away. I am not... More
    1
    Vote
    Jenelle P
    July 24, 2017|
    AnswerShow all 3 answers
    Response from Bonnie H | Reviewed this property |
    Yes, the windows are screened and open--they have smaller openings than the large/huge windows to let fresh air in.
    0
    Votes
    lostinatlanta
    July 8, 2017|
    AnswerShow all 6 answers
    Response from MH9727 | Reviewed this property |
    Ours had One bedroom with a window facing towards the inside of the hotel. The other had no window.
    0
    Votes
    Room Tips
    "only 4 floors. rooms rather quiet"
    Read review
    "Ask for a quiet room. The wing where we stayed included a large atrium, which carried sounds, and lodgers..."
    Read review
    "Pull out couch was Horrible !!!"
    Read review
    "Only choose to stay in the original part of he hotel."
    Read review
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