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Holiday Inn Express New Orleans Downtown

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#110 of 162 Hotels in New Orleans
Certificate of Excellence
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Holiday Inn Express New Orleans Downtown
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159 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I recently stayed 2 nights to attend the Falcons/Saints game. The hotel is a very short walking distance to the Superdome. We stayed in a suite which was very spacious but had limited storage space. The hotel was extremely clean and check in was a breeze. Parking is nit cheap but because of the location of the hotel, we didnt... More 

Helpful?
Thank Chelley C
HieNolaDOS, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Thank you for the review Chelley C! We are glad that you enjoyed your stay with us. Our location to the Superdome is perfect for the football games! We look forward to having you stay with us again during your next trip to New Orleans! More 

Lombardia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

My experience in this hotel was quite Good. To tell the truth nothing special but Nothing too bad. The only negative Point il that the hotel is located in a quite bad Street, even if pretty near by foot to the city center.I appreciated especially the kindness, efficiency and proactivity of Miss. Deanna at the reception.thanks Deanna!!

Helpful?
Thank struzzoviaggiatore
HieNolaDOS, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Thanks struzzoviaggiatore! We will pass your kind words on to Deanna! We are happy that you enjoyed your stay with us and look forward to having you stay with us again in the future. More 

Port Neches, Texas
Level Contributor
100 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We arrived in New Orleans for a weekend stay and Saints game only to find our hotel in the French Quarter could not find the reservation we booked. We drove to the Holiday Inn Express and Dianna bent over backwards to get us into a room and save our weekend. We could only get one night but late the following... More 

Helpful?
Thank Robbie B
HieNolaDOS, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Thanks for the review Robbie B! I will pass your kind words on to our staff. We strive to make each guest feel like our Holiday Inn Express is their home away from home. We are pleased you enjoyed your stay and look forward to having you stay with us again during your next trip to the Big Easy! More 

Winnsboro, South Carolina
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

My girlfriend and I had the pleasure on staying in the hotel this weekend. Everything was perfect about this hotel. It was in the heart of the city. In walking distance of Canal St, French Quarters, The Superdome and much more! The whole staff seems like that they loves there job. They was courteous, professional and was glad that we... More 

Helpful?
Thank dem0n123
HieNolaDOS, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Thanks for the review dem0n123! We are extremely pleased that you enjoyed your stay at our property and we hope to see you again when you visit the Big Easy! More 

Fort Lauderdale, Florida
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed for two nights. The good: Staff was excellent. Was greeted by a smile or friendly conversation multiple times. Otelia and Jasmine were two names I remember that stood out. Breakfast was better at this Express than the last one I stayed at 3 weeks ago. Room was clean, wifi was decent, and the fridge and microwave were nice to... More 

Helpful?
Thank FinanceGuy99
HieNolaDOS, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Hello FinanceGuy99, Thank you for your review and for making our Holiday In Express your home away from home! We strive to provide each guest with excellent customer service and are pleased that you enjoyed your stay with us. We look forward to having you stay with us again during your next trip to the Big Easy. More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here for the weekend. The hotel was clean and beds comfortable. The restaurant was overpriced from what was ordered. The bar was nice. The hotel was within walking distance of areas of interest. We used Uber alot. We didn't have any trouble with homeless people or likes of that in the time there. Would stay here again.

Helpful?
Thank Kathyww14
HieNolaDOS, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Hello Kathyww14, Thank you for your review and for making our Holiday Inn Express your home away from home! We are pleased that you enjoyed your stay with us and look forward to having you back during your next trip to New Orleans. More 

Houston, Texas
1 review
4 of 5 stars Reviewed 2 weeks ago

Elliot, at the front desk, was very polite, efficient, helpful, and personable. He made everyone in our party feel welcome and addressed all concerns and/or questions in a friendly, yet very professional manner. I cannot say the same for the "manager". She, on the other hand, was the exact opposite (very bad attitude) Not the attitude you would expect from... More 

Helpful?
Thank stowi32
HieNolaDOS, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Hello Stowi32! Thank you for your review and for making our Holiday Inn Express your home away from home. We are pleased that you had such a great experience with Elliot. We do apologize for any inconvenience we might have caused with billing. Thank you for your business and we look forward to you staying with us again in the... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

The service was great and the breakfast was a lot better than expected! 4 stars. The parking was very pricey if not for the parking I would of giving them 5 stars. The rooms were clean and smelled great. TV was nice and I was able to watch my team play on Saturday.

Helpful?
Thank Brandon S
HieNolaDOS, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Thank you for your review and for making our Holiday Inn Express your home away from home. We are so pleased that you enjoyed your stay with us and look forward to you staying with us again in the future! More 

Los Angeles, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked this hotel using my IHG reward points. This hotel has a great location, only 2 blocks from Canal and near lots of food places. When we arrived at the hotel it was much better than expected! Clean and looked like it had just been remodeled. Elliott at the front desk was so super nice and funny he made... More 

Helpful?
Thank mosweettreats1
HieNolaDOS, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Thank you for your review and for making our Holiday Inn Express your home away from home. We will pass your kind words onto our staff and look forward to you staying with us again in the future! More 

Montgomery, New York
Level Contributor
73 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 24, 2016

We stopped here on our return trip and it was exactly how you imagine a holiday inn express to be, but the redo of the bathroom was unique, the shower and toilet are in one room and sink is outside of the bathroom. This was great when dealing with kids taking showers and trying to get others to brush teeth.... More 

Helpful?
Thank April818
HieNolaDOS, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Thank you for your review! We are pleased that you enjoyed your stay with us and look forward to your next trip to the Big Easy! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Breakfast Available
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Brand new hotel! Grand opening March 20, 2015! Completely renovated from top to bottom. ... more   less 

Additional Information about Holiday Inn Express New Orleans Downtown

Address: 334 Okeefe Ave, New Orleans, LA 70112-1809 (Formerly O'Keefe Plaza Hotel)
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $108 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express New Orleans Downtown 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
o Keefe Plaza Hotel
Hotel o Keefe Plaza
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