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Holiday Inn Express New Orleans Downtown

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#111 of 162 Hotels in New Orleans
Certificate of Excellence
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Holiday Inn Express New Orleans Downtown
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150 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Montgomery, New York
Level Contributor
71 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stopped here on our return trip and it was exactly how you imagine a holiday inn express to be, but the redo of the bathroom was unique, the shower and toilet are in one room and sink is outside of the bathroom. This was great when dealing with kids taking showers and trying to get others to brush teeth.... More 

Helpful?
Thank April818
Longview Texas
Level Contributor
175 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here two nights with my husband over July fourth holiday. Small room. The air conditioning was not working in the first room we were put in. They moved us to another room even smaller than the first one. It was a really good location. The staff was friendly and helpful. The free breakfast was ok.

Helpful?
Thank Ms_C_2112
HieNolaDOS, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Thank you for your review! We are happy that you enjoyed our fantastic location here in New Orleans. We look forward to having you stay with us again in the future. More 

Fellsmere, United States
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Wanted a hotel not too far away from the French Quarter but convenient for Uber or walking every where. The customer service here was suberb. I asked the front desk for forks, razors, garbage bags, and several misc items. They were quick to hand out anything I needed. Otelia from housekeeping was especially kind. The breakfast each day was hot... More 

Helpful?
Thank Melanie Z
HieNolaDOS, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Thank you for your review! We are pleased that you enjoyed your stay here with us! We look forward to having you back during your next trip to New Orleans, More 

Charleston, West Virginia
Level Contributor
67 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed 2 nights here memorial weekend. Nice and modern. Excellent breakfast in the morning (pancakes, sausage and gravy, plus more). The rooms were nice, spacious, clean, and modern. It's only about 5 blocks from canal st, so it's an easy walk to the activities but quiet enough so you can get some rest (unless your roommates don't know how to... More 

Helpful?
Thank Susanne S
HieNolaDOS, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Thank you for your review! We are so happy that you enjoyed your stay with us and look forward to having you back during your next stay in New Orleans! More 

Flower Mound, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is clean and convenient to Downtown Area and the Quarter. What I am really here to speak to is the honesty and integrity of the Housekeeping Department. It took two people going beyond their call of duty to get my jewelry bag left there, back to me. I can not say enough about the extra steps that were... More 

Helpful?
Thank tandgselby
HieNolaDOS, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Thank you for your review! We will certainly pass your awesome comments on to our Housekeeping team! We are pleased that you enjoyed your stay with us and plan to call the Holiday Inn Express Downtown New Orleans home! More 

Pensacola, Florida
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I had specifically asked the reservations person to give us a room in a quiet area because we'd have my baby grandson with us. They had us in a room right next to the elevator, which was very noisy. I told them I was traveling with my daughter & her husband & needed 2 queen beds & did get that... More 

Helpful?
Thank Patricia72858
HieNolaDOS, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Thank you for your review! We certainly appreciate you being an IHG Priority Club Member! We in fact do not have any 2 bedroom suites and we apologize that you were misinformed. We try to accommodate as many early check-ins as possible, but due to it being a holiday weekend that is not always possible. More 

San Diego, California
2 reviews
5 of 5 stars Reviewed 5 weeks ago

*D'Juan, the night Manager, is a critical thinker with great customer relation skills *Hotel was easy to get to from the freeway I-10 West * Prefect location, only three blocks away from the French Quarter * Friendly employees who appear to love their job * Very, very helpful reservation call-center personal

Helpful?
Thank lemhunter51
HieNolaDOS, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Thank you for your review! We are pleased that you enjoyed your stay with us. We do have a great location and fantastic employees! We look forward to you staying with us again in the future. More 

Dallas, Texas
2 reviews
5 of 5 stars Reviewed July 19, 2016

Recently visited NO for first time to celebrate our sons 30th BD! We really enjoyed this hotel and love the location! Very close to Bourbon Street, French quarter, shops and casino, yet not so close that it's loud! We had a bit of a scare while there and Jasmine at the front desk was very helpful to us and without... More 

Helpful?
Thank k4koyote
HieNolaDOS, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Thank you for your review! We are pleased that you enjoyed your stay here with us. We will pass your kind words on to Jasmine. More 

Level Contributor
2 reviews
5 of 5 stars Reviewed July 18, 2016 via mobile

The front desk were very helpful and nice. They even gave great suggestions for restaurants. The rooms were clean and the bed slept great!!!! It's is 3 blocks away from Bourbon. Quiet scene. Check in and check out went smoothly.

Helpful?
Thank Amber B
HieNolaDOS, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Thank you for your review! Our team strives to provide the best customer service possible. We look forward to having you stay with us again in the future. More 

1 review
5 of 5 stars Reviewed July 16, 2016 via mobile

D'Juan offered great customer service. From check-in to assisting with directions, city recommendations, overall assistance in all areas to ensure we had an overall excellent experience on our first trip to New Orleans!

Helpful?
Thank washinm143
HieNolaDOS, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Thank you for your review! We will pass your kind words on to D'Juan and look forward to having you stay with again in the future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Brand new hotel! Grand opening March 20, 2015! Completely renovated from top to bottom. ... more   less 

Additional Information about Holiday Inn Express New Orleans Downtown

Address: 334 Okeefe Ave, New Orleans, LA 70112-1809 (Formerly O'Keefe Plaza Hotel)
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $92 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express New Orleans Downtown 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
o Keefe Plaza Hotel
Hotel o Keefe Plaza
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