voco St. James Hotel, an IHG Hotel
330 Magazine St, New Orleans, LA 70130-2425
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About
#82 of 174 hotels in New Orleans
Location
4.6
Cleanliness
4.2
Service
4.4
Value
4.1
Discover the enchanting ambiance of the voco St. James Hotel, exuding southern charm and French Colonial architecture. Our cozy guestrooms feature plush bedding, free Wi-Fi, and picturesque views. Relax in our stunning courtyard dipping pool. Located on Magazine Street near the French Quarter, our historic hotel grants easy access to renowned attractions like The National WWII Museum, Bourbon Street, and the Caesars Superdome. Start your day with a famous beignet from Cafe du Monde. Hop on a streetcar to the Garden District to admire magnolia-lined streets and mansions. Enjoy Cajun-style dishes and the captivating sounds of jazz. Our knowledgeable team is delighted to extend a warm welcome to you in the charming city of New Orleans.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Plunge pool
Coffee shop
Patio
Highchairs available
Baggage storage
Concierge
Paid private parking nearby
Wifi
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Happy hour
Outdoor dining area
Wine / champagne
Vending machine
Non-smoking hotel
Outdoor furniture
ATM on site
First aid kit
24-hour check-in
24-hour front desk
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Mid-range
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
175Restaurantswithin 0.3 miles
69Attractionswithin 0.3 miles
330 Magazine St, New Orleans, LA 70130-2425
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1789Reviews32Q+A100Room tips
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Wecame in to do some business in town and brought clothes in case we needed to retrun the next day and we stayed. We got a great rate with parking and took it. We arrived, checked in, and went to our room, which was quite nice! Mmm... I guessed being an IHG One Rewards does pay off!. We made our way down to the bar. My wife ordered Pinot Grigio- they were out of it. She then wanted Rose'- they were out of that, too. Dejected, we went back to our room. The next morning I was taking a shower and could only get hot water, no matter which knob I used- hot water! My wife gets up to wash her face and guess what- only hot water. WOW! I reported it to the front desk. In the morning we wend down for breakfast. The menu was small but appetizing. My wife ordered the yogurt parfait, which came in a nice size bowl. I ordered the American Breakfast. Everything was done perfectly and just right, including my wife's Bloody Mary and my black tea. Service was excellent. Overall, except for those two issues, I would have givng it five stars. BTW, I did contact the place afterward and mentioned our two issues to make certain some else would know about it. We possibly may go back in the future!…
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Breakfast is simpe, but great!
Don't forget to try the Bloody Mary's with breakfast!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from GM-GeneralManage, General Manager at voco St. James Hotel, an IHG Hotel
Responded Aug 18, 2023
Mowbass, thank you for choosing the voco St. James Hotel, an IHG Hotel. It's fantastic to know that our rooms proved satisfactory and our American Breakfast and service enhanced your experience. We deeply regret the lack of wine variety at our bar and the temperature inconsistency of the water from your room. Your feedback is essential and we ensure to address these aspects thoroughly. Despite this, it's encouraging to read that you might consider visiting us again in the future. We're looking forward to offering an even better experience on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Loved the hotel, our room, the location. Beautiful room and bathroom - both to a high standard. The bed was huge an incredibly comfortable. The hotel was charming and had a lovely atmosphere Location was great very close the French quarter but just far enough away for a little peace and quiet. We had breakfast included in our rate and the food was lovely. Frank served us every morning and was friendly, attentive and service was first class. All the staff in the hotel were just lovely. Friendly, helpful. Brilliant. Loved it and would go back.
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Date of stay: April 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from jportera@nolahotelgroup.com, General Manager at voco St. James Hotel, an IHG Hotel
Responded Apr 27, 2023
Thank you for the glowing review, katiedoc! Were delighted you had a memorable stay at voco St. James Hotel, an IHG Hotel! Its fantastic our prime location, beautiful rooms, spacious beds, delicious breakfast as well as Frank and our friendly staff made your trip excellent. Thats what we like to hear! We look forward to hosting you again soon for another fabulous experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was a lovely hotel with kind staff. Pictures are a bit deceiving. We had one issue with valet. However the staff did their best and rushed to help us make our appointment. They were attentive and helpful. Easy location to walk anywhere.
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Date of stay: August 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from GM-GeneralManage, General Manager at voco St. James Hotel, an IHG Hotel
Responded Aug 11, 2023
Hello Journey648937, It is a pleasure to hear that you found voco St. James Hotel, an IHG Hotel to be lovely and our staff kind. We appreciate the patience you showed regarding valet services and are pleased the team could assist you promptly. We're delighted that our central location also contributed to your pleasing stay. We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotels in New Orleans come with the french flair, so they are much more rustic (I think that is the word I would use to describe them). This hotel had the most gorgeous lobby I have ever sat in. The size of a living room, with huge shelves of books, chandeliers, velvet sofas and heavy wallpaper. I wish I had time to spend some time in there just enjoying the vibe. The receptionist was outstanding. The "lobby" is incredibly small, with only two desks and some little chairs to wait in if someone else was at the desk checking in. I love being given a bottle of water. It is those little things that make a difference. They told me I was getting an upgrade to a petite suite. I had hoped based on their advertising that I had a balcony. I had to walk through the "bar" which was a tiny bar with 4 tables through this super heavy door, out to a dark creepy courtyard to another building with super heavy doors. I mention that as I was traveling by myself and while not a lightweight, I had a difficult time opening those doors. Hotel said it was protection from the storms that hit New Orleans. I was always really worried walking through that dark courtyard at night, into what seemed to be an empty building with only an elevator and telephone on the wall. I kept thinking that was what all the old horror movies looked like. My room was a surprise, and so very different from any other hotel I have ever stayed in. It was hardwoods floors in this cute sitting room with a big screen, then a large bathroom with a separate shower and bathtub, and freezing cold slippery marble floor. The bedroom on the other side was the most unique of all. It was a huge four poster bed that was so tall they had to provide a stool with 3 steps at the end of the bed to climb into it. You then had to crawl up to the top to climb under the covers. It was the most comfortable bed I have ever slept in. Incredible mattress, bedding and pillows. It was pure luxury that I wish I had at home. My view was of the "pool" which was also a fountain, that fit about 4 people. I was in meetings during the day so don't know if it was ever used but it was super creepy at night, as the only light in that courtyard was the "pool" lights that flickered, in this black dark area where you could just barely make out the big lounge chairs through all the foliage. No way was I trying out that pool or enjoying a night in that courtyard. If you like haunted and creepy, this is the right hotel. If you want something very different from a Holiday Inn, this is your hotel. If you like traditional hotels, this probably is not your place. …
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Date of stay: April 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Response from jportera@nolahotelgroup.com, General Manager at voco St. James Hotel, an IHG Hotel
Responded May 15, 2023
We appreciate you taking the time to share your feedback, MLMRocksTravel! While were delighted you had a pleasant stay with us, were disappointed we could have done more for you. Your feedback regarding our property and atmosphere is helpful and will be addressed by our management team moving forward. We look forward to hosting you again soon for a more positive experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Close to the French quarter without the noise. Clean, exceptionally well maintained and pretty quiet. Good price even during Jazzfest. Ruby slipper down the street for breakfast. Not the friendliest though. Very little interaction with the staff. Also, next door The Chop House for dinner was nothing short of amazing!
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from jportera@nolahotelgroup.com, General Manager at voco St. James Hotel, an IHG Hotel
Responded May 13, 2023
Hello Catherine, Thank you for taking the time to share your experience at voco St. James Hotel, an IHG Hotel. We are thrilled to hear that you found our location convenient and close to the French Quarter while providing a quiet and enjoyable stay. Its great to know that the hotel was clean and well-maintained during your visit, and that you appreciated the competitive pricing during Jazzfest. Were also glad you had the opportunity to enjoy the nearby Ruby Slipper for breakfast and The Chop House for dinner. On the other hand, we regret to learn that you did not find our staff as friendly as you would have hoped for. Providing warm hospitality and excellent guest interaction is a priority for us at voco St. James Hotel, an IHG Hotel, and we apologize that your experience did not meet this standard. Rest assured, we will discuss your feedback with our team so we can improve our service and make all guests feel welcome. Once again, thank you for choosing to stay with us and for sharing your thoughts. The team at voco St. James Hotel, an IHG Hotel, sincerely appreciates your input and looks forward to welcoming you back soon for an even more memorable stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Quite nice small hotel centrally located near the main Canal street and walking distance to the French Market. Rooms are big , old style, quiet nice , with good big bed . Breakfast basic with some options A La carte menu . Not too many amenities, very small outdoor pool . Service friendly.
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Date of stay: April 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from jportera@nolahotelgroup.com, General Manager at voco St. James Hotel, an IHG Hotel
Responded Apr 30, 2023
Thank you for leaving us this crucial review! Were delighted to hear that our centrally located hotel was the perfect spot during your stay! Were so glad you got to explore and experience The French Quarter, and we hope its historic charm left a lasting impression. Additionally, its wonderful to know that our comfortable and spacious accommodations elevated your experience so much. The comfort and satisfaction of our guests is our number one priority. With that being said, well be sure to share your suggestions in regards to our breakfast selections and amenities with our team, so that we may improve moving forward. Its reviews like yours let our team know areas were excelling in, and areas that need refining. Thank you again for leaving this feedback! We cant wait to welcome you back at voco St. James Hotel for an even better experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice cozy hotel. Quite for the Business District. Clean and well maintained. It has a bar buy its expensive. Alcohol in New Orleans seems to be very expensive especially in hotel bars. Our room was large with a patio overlook. I would say that it is better than a street view for the noise from the traffic outside. The bathroom was a good size and very clean. We had a room with two queen beds that were very comfortable. The A/C was quite which I really appreciated. We were a block and a half from the Ruby Slipper. Good place breakfast but get there early. Easy walking distance to the French Quarter.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Community Manager, Other at voco St. James Hotel, an IHG Hotel
Responded Mar 21, 2023
Thank you so much for your fabulous review, William! We're delighted to hear that you found the hotel to be cozy, clean, and well-maintained. We're also glad that the hotel location was convenient for you and that you enjoyed our rooms and bed. Thank you as well for your feedback on our breakfast, we're glad you enjoyed it! We appreciate you for choosing to stay with us and we hope to see you again soon. Silvia R. - voco St. James Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This is a lovely boutique hotel close to bourbon street but far enough away to feel like you might be staying in a paris hotel. The common areas like the sitting room, bar and outside courtyard are quaint and inviting spaces. The sitting room feels like a room right out of paris with the tall window doors, crown moldings, and comfy couches. The hotel staff are friendly and helpful with recommendations . The rooms are smaller but well appointed and lovely! After a long day at the convention center, I enjoyed an adult beverage at the bar, a nice conversation with another guest in the sitting room to finally retiring to my room for a nice hot bath! I can’t wait to see what tomorrow will bring and I am so happy I booked at the voco hotel on magazine street !!!! Baton Roule!
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Community Manager, Other at voco St. James Hotel, an IHG Hotel
Responded Mar 8, 2023
Thank you so much for your wonderful review! We're delighted to hear about your stay with us. We're glad that our hotel location was convenient for you, and that you were able to enjoy our common areas such as the sitting room, bar, and courtyard. We're also happy to hear that our hotel staff was friendly, helpful, and provided a recommendation. Lastly, we're happy to hear that you enjoyed your room, and overall, that your stay with us met all your expectations. Thanks again, and we hope to see you next time you're in town! Silvia R. - voco St. James Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We visited New Orleans as a family (Mom, Dad, 2 boys 11 and 7) for the tail end of Mardi Gras and a few days after. We chose the St. James primarily for the location. The hotel is very charming and a bit quirky, likely due to the age of the buidling. Nevertheless it is quite well maintained and certainly isn't dingy in any way. Highlights: 1) The rooms are not very large but have high ceilings which prevents claustrophobia. 2) The location is really great - lots of restaurants around and walkable to the trolley. 3) Cafe Flament (lobby bar and restaurant) was quite good and reasonably priced. Frank, the bartender, chef and manager of Cafe Flament was friendly and obviously really knew how to run the cafe. 4) The staff were universally extra helpful and welcoming. This includes the front door men, lobby staff and maintenance crew. Nate at the front desk was especially helpful and informative but everyone was nice to be honest. 5) The lobby sitting area was beautiful and a nice way to relax with a drink or a snack after a day of sightseeing. Opportunities for Improvement: 1) We very much appreciated that the interior of the hotel was non-smoking but the courtyard which we needed to pass through to get to our room was the smoking area which meant that every time we went in and out of the hotel we had to go through a cloud. It also meant that my family couldn't use the courtyard at all. 2) The pool barely meets the definition. Although we were warned it wasn't heated (which is ok in 80 degree weather) it was pretty dirty and not really filtered. I would consider it more of a small fountain with a big pool that you MAY dip you feet into if you wanted. 3) We experienced a few maintenance issues with the room - a minor one was that the door handle to the bathroom fell off the first time we used. More annoying was that the chain in the toilet that allowed it to flush was disconnected and when we reconnected it caused the toilet to run continously. Not sure how the latter wasn't caught during room cleaning unless they didn't flush the toilet after cleaning it or didn't go through that process very carefully in the first place. Overall, a really nice hotel that I would absolutely stay in again when visiting New Orleans. …
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Community Manager, Other at voco St. James Hotel, an IHG Hotel
Responded Mar 2, 2023
Thank you for your thorough review! We're glad to learn that you had an overall pleasant stay with us. It's also great to hear that you found our staff friendly and helpful and appreciated our hotel's location. We have shared your sentiments with the management team for further review. Thank you for the input, and we look forward to welcoming you again soon! Aleksandra V. - voco St. James Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We fell in love with NOLA and so decided to spend another 2 nights there at the end of our road trip. We were unable to get a room in the hotel we had stayed in previously but were very pleased with this hotel. It’s very quaint and also quiet! Check in and check out were seamless! Our room was spotless! A little small but no worries, it had a definite charm. Quite central! Recommend
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Community Manager, Other at voco St. James Hotel, an IHG Hotel
Responded Feb 28, 2023
Thank you for your fabulous review! We appreciate you for choosing us to spend some extra time in town. We're glad that you enjoyed your stay with us, that the cleanliness of our rooms met your expectation, and that the hotel location was convenient for your trip. Thanks again, we hope to see you next time you're in town. Silvia R. - voco St. James Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the New Orleans area.
PRICE RANGE
$137 - $234 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
st james new orleans
FORMERLY KNOWN AS
St. James Hotel
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
84
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Claim Your ListingVOCO ST. JAMES HOTEL, AN IHG HOTEL $135 ($̶1̶4̶6̶) - Updated 2023 Prices & Reviews - New Orleans, LA
Frequently Asked Questions about voco St. James Hotel, an IHG Hotel
Which popular attractions are close to voco St. James Hotel, an IHG Hotel?
Nearby attractions include Clue Carre - New Orleans' First Live Escape Game (0.3 miles), The Escape Game New Orleans (0.3 miles), and The Sazerac House (0.1 miles).
What are some of the property amenities at voco St. James Hotel, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a concierge, and reduced mobility rooms.
Which room amenities are available at voco St. James Hotel, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at voco St. James Hotel, an IHG Hotel?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at voco St. James Hotel, an IHG Hotel?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to voco St. James Hotel, an IHG Hotel?
Conveniently located restaurants include Observatory Eleven, Daisy Dukes French Quarter, and St. James Cheese Company.
Are there opportunities to exercise at voco St. James Hotel, an IHG Hotel?
Yes, guests have access to a plunge pool during their stay.
Is voco St. James Hotel, an IHG Hotel located near the city center?
Yes, it is 0.5 miles away from the center of New Orleans.
Are there any historical sites close to voco St. James Hotel, an IHG Hotel?
Many travelers enjoy visiting Hermann-Grima House (0.5 miles), Longue Vue House and Gardens (3.8 miles), and Historic BK House & Gardens (0.9 miles).
Does voco St. James Hotel, an IHG Hotel have any great views?
Yes, guests often enjoy the city view available here.
Is voco St. James Hotel, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.