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St. James Hotel, an Ascend Hotel Collection Member

Traveler (315)
Room & Suite (154)
Pool & Beach (21)
Certificate of Excellence
Overview
330 Magazine St, New Orleans, LA 70130-2425 See on map
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
3 Star accommodation
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Rooms
Feb 3Feb 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,422)
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1,361 results
Traveler rating
713
426
132
47
43
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LanguageEnglish
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713
426
132
47
43
Show reviews that mention
All reviews front desk chop house french quarter ruby slipper every morning wwii museum valet parking quaint hotel location is great few blocks king bed mardi gras convention center ariel nola courtyard charm
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1 - 5 of 1,361 reviews
Reviewed yesterday via mobile

Excellent location. Able to walk to WW II museum, French Quarter and ferry. Close to trolley pick up that takes you to Garden District. Room was spacious and enjoyed in-room small breakfast. Receptionist was friendly and knowledgeable.

Date of stay: January 2019
Thank Lorna M
Reviewed 3 days ago via mobile

I have stayed at this hotel a few times before and have always enjoyed my stays. However, this last stay exceeded my expectations. Mr. Bob and Jonquil were both very helpful with our rooms and gave us great suggestions for things to do and eat....More

Date of stay: January 2019
Thank KiKi P
Response from Inspire818759, General Manager at St. James Hotel, an Ascend Hotel Collection MemberResponded 2 days ago

Dear Kiki P, Thank you for the kind words about Bob, Jonquil and the rest of our team. We are delighted your overall experience met your high expectations. I want to apologize for the sound bleed that happens in older properties. We look forward to...More

Reviewed 3 days ago

This was my first time at this hotel, I enjoyed my stay and would stay again. The location is amazing, they are walking distance from so much and we were able to do so without feeling uneasy. My room was clean, bathroom and linens were...More

Date of stay: January 2019
Thank ThatsAFancyBag
Response from Inspire818759, General Manager at St. James Hotel, an Ascend Hotel Collection MemberResponded 2 days ago

Dear Thatsafancybag, Thank you for your candid comments about your experience at the St. James Hotel. Your comments about Jonquil and Bob will be shared at our monthly all employee meeting where we celebrate guest comments. They are both rising stars in our hotel. I...More

Reviewed 1 week ago

Our experience at the St James Hotel was very enjoyable. Our compliments to Jonquil and Bob for their welcoming us and being so helpful with advice. We'll definitely return to this property, as it is located ideally close to the French Quarter as well as...More

Date of stay: January 2019
Thank Mark H
Response from Inspire818759, General Manager at St. James Hotel, an Ascend Hotel Collection MemberResponded 1 week ago

Dear Mark H, Thank you for your comments about the St. James Hotel. Bob and Jonquil are two rising stars in our hotel. Each month we celebrate guest comments with our team. We will celebrate with them during that meeting. We are happy you found...More

Reviewed 1 week ago

From the moment my family and I checked in this hotel failed miserably at everything from customer service to comfort, cleanliness and "luxury". Our original room, 310, was riddled with issues ranging from holes in the closet walls and front door to a large slash...More

Date of stay: January 2019
1  Thank pngooden27
Response from Inspire818759, General Manager at St. James Hotel, an Ascend Hotel Collection MemberResponded 1 week ago

Dear Ms, Gooden, Thank you for the conversation we had about your stay. We have discussed all issues and have come to a good point in our relationship. Thank you for saying you will give us a second chance during your next trip to New...More

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About
Description
As a 2014 Certificate of Excellence Winner, The St. James Hotel is one of New Orleans' finest luxury boutique hotels. New Orleans' Creole-Caribbean influence has never been more alive thanks to its More recent restoration completed in 2013. Located in the Banks Arcade, a 19th century landmark once the center of the Caribbean sugar and coffee trade, each of our 86 guestrooms celebrates this intimate connection with elegant West Indies decor and complete with rooftop terraces and charming courtyards. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Business Center with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair access
Pool
Beachfront
Room Service
Free Parking
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
84
Price range
$100 - $402 (Based on Average Rates for a Standard Room)
Also Known As
St James New Orleans
Location
United States > Louisiana > New Orleans > Warehouse/Central Business District / Central Business District
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
84
Price range
$100 - $402 (Based on Average Rates for a Standard Room)
Also Known As
St James New Orleans
Location
United States > Louisiana > New Orleans > Warehouse/Central Business District / Central Business District
Photos
Traveler (315)
Room & Suite (154)
Pool & Beach (21)
Dining (13)
Amenities (8)
Business Center & Event Rooms (7)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
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Questions & Answers
Ask a question
Del B
August 18, 2018|
AnswerShow all 2 answers
Response from Marla B | Reviewed this property |
It's at the bottom of their homepage. TA won't let me post it
0
Votes
Tejtej18
August 18, 2018|
AnswerShow all 14 answers
Response from Kimxray | Reviewed this property |
Yes, I thought so.
2
Votes
pattydoro
June 20, 2018|
AnswerShow all 5 answers
Response from dinahht | Reviewed this property |
We used the hotel’s valet parking and walked where we wanted to go for the most part. We did get the car once for an excursion and they brought it in less than five minutes.
1
Vote
Room Tips
"Room 116: loud, unsealed door threshold + lots of passerby--but nice eve-level view of the courtyard, if..."
texarchivist
3 weeks ago
Read review
"Talk to the front desk staff person before you come and inform them what your room preferences are."
EdnaSims
Dec 6, 2018
Read review
"320 it’s a suite with a sofa bed"
PinkyNewOrleans
Nov 27, 2018
Read review
"Order the coffee and breakfast. It's a treat delivered to your door."
gwschoenen
Nov 9, 2018
Read review
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