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St. James Hotel, an Ascend Hotel Collection Member

Certificate of Excellence
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330 Magazine Street, New Orleans, LA 70130
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St. James Hotel, an Ascend Hotel Collection Member
St. James Hotel, an Ascend Hotel Collection Member
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607 Reviews from our TripAdvisor Community

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Showing 568: English reviews
Naperville, Illinois
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is such a charming hotel and the lobby, alone, is so inviting. The hotel staff was extremely friendly and welcoming. The room was nicely decorated and included a desk, fridge, microwave, etc. And the beds were oh so comfortable! I loved the bathroom with its modern décor. I'm still trying to find out where they got the little decorative... More 

Helpful?
Thank RGM2
Waxahachie, Texas
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Lovely hotel near everything in New Orleans. We were on the 4th floor and had a large room, but there were some noises and vibrations (maybe from the AC unit) that were very noticeable in our room. There is no parking and the valet fee was $38+ taxes, so that is an added expense to be aware of. The trolley... More 

Helpful?
1 Thank Victoria V
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The lobby and rooms are wonderful. The staff is great and very helpful and friendly. Easy walk to Canal street for shopping, boat rides and lots of other fun things. Loved the warm croissants, coffee and juice we got to our room each morning as part of the stay. The valet service was wonderful- very prompt and efficient. Great location,... More 

Helpful?
Thank Cindy Jo M
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Cindy Jo M, Thank you for taking the time to write a review about your recent stay. We are happy that you thought the rooms were wonderful and the staff was helpful! I will surely pass along your comments to them so they can feel the appreciation. Regarding your comments about the pool, we were in the process of... More 

Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed 1 week ago

This is a lovely hotel. The history and architecture of the place makes it feels cozy. The service from the staff was phenomenal. They answered many questions about the area: where to go, where NOT to go, places to eat, etc. We stayed in a presidential suite (king bed suite) with a balcony which was nice to relax on with... More 

Helpful?
Thank Pamela H
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Pamela H, Thank you for sharing your recent experience with us. We appreciate you mentioning our phenomenal staff. They are truly what sets us apart from other hotels. We are also glad to read that you thought the room was gorgeous and especially liked our history and architecture (that's my favorite part)! We hope you visit us again soon!... More 

San Antonio, Texas
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Just checked in for our stay and we were greeted with a very friendly smile from Ariel . Staff is friendly and they great you with a hello. Check in was quick the room is beautiful . The location is perfect as well . The lobby has nice seating areas to relax .There is also a courtyard with tables and... More 

Helpful?
Thank familyof5_1989
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear familyof5_1989, Thank you for taking the time to write a review upon your arrival at the St. James Hotel. We hope the rest of your stay was as enjoyable as your first impression! We hope to welcome you back soon! Warm Regards, Jennifer Dragna General Manager (504)304-4000 More 

bloomfield, ky.
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our home base for our visit to New Orleans. Located downtown close to everything. Valet parking. A very helpful and pleasant staff. Croissants, coffee and juice included for breakfast. One of the best things is it is quiet at night!

Helpful?
Thank warnerjb
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear warnerjb, Thank you for writing such a nice review. We are thrilled that we contributed to a great first visit to New Orleans for you. We hope you decide to stay with us again on your second visit! Sincerely, Jennifer Dragna General Manager (504)304-4000 More 

Indianapolis, Indiana
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed 2 nights in April at the St. James hotel. It was our first trip to NOLA and the location could not be beat, easy walk to the French Quarter. The hotel staff was very friendly from front desk to the cleaners, we were always greeted with a smile and hello. Real southern hospitality! We loved the courtyard area... More 

Helpful?
Thank April E
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear April E, Thank you for sharing your recent experience with us. We are pleased that you had a delightful experience. Southern Hospitality is our specialty! We hope to welcome you back very soon! Sincerely, Jennifer Dragna General Manager (504)304-4000 More 

Tuscaloosa, Alabama
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed in this hotel for one night while visiting new orleans to scope out a wedding venue. The pros: This hotel is in an awesome location!! We walked to everywhere and didn't have to drive anywhere. The hotel staff was friendly. Free "breakfast" of orange juice and a croissant delivered to your room. The room was clean, nice, and had... More 

Helpful?
Thank Courtney W
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Courtney W, Thank you for taking the time to write a review. We are pleased that you liked our location, friendly staff, breakfast and clean room. However, let me apologize for missing the mark in regards to the shower. The lever that controls the water flow is a part of our preventative maintenance program and should have been changed... More 

florida
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here as part of a visit with Blue Green Vacations presentation for 3 nights and then stayed on our own for two nights. First room had two queen beds--very large room, great beds, linens,and breakfast of croisants, coffee, jam, and butter delivered free to our room. Staff was friendly and helpful. Great staff--we changed rooms after a few... More 

Helpful?
Thank scarletflorida
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear scarletflorida, We are on cloud nine reading your review! Your experience is what our employees strive for everyday at the St. James and it is wonderful to read positive feedback. We sincerely thank you for the motivating and kind words and look forward to seeing you again soon! Kind Regards, Jennifer Dragna General Manager (504)304-4000 More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I booked this hotel through a 3rd party and wasn't 100% sure what we were getting! St. James did NOT disappoint! Machiel, at the front desk, is the best ever! I can't say enough good things about her! She told us places to go, places to avoid, restaurant recommendations, etc. It was like she had known us forever! Give that... More 

Helpful?
Thank MommaD23
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Heather D, We appreciate you taking the time to write a review about your recent stay. Machiel is a fantastic employee and we are elated that she helped to make your stay wonderful. We can't wait to see you next time you visit NOLA! Sincerely, Jennifer Dragna General Manager (504)304-4000 More 

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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
As a 2014 Certificate of Excellence Winner, The St. James Hotel is one of New Orleans' finest luxury boutique hotels. New Orleans' Creole-Caribbean influence has never been more alive thanks to its recent restoration completed in 2013. Located in the Banks Arcade, a 19th century landmark once the center of the Caribbean sugar and coffee trade, each of our 86 guestrooms celebrates this intimate connection with elegant West Indies decor and complete with rooftop terraces and charming courtyards. ... more   less 

Additional Information about St. James Hotel, an Ascend Hotel Collection Member

Address: 330 Magazine Street, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $110 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — St. James Hotel, an Ascend Hotel Collection Member 3.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
St James New Orleans
Hotel Style:
#39 Romantic Hotel in New Orleans
#62 Business Hotel in New Orleans
#63 Family Hotel in New Orleans
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