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St. James Hotel, an Ascend Hotel Collection Member

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Traveler (249)
Room & Suite (282)
Pool & Beach (20)
Overview
  • Excellent53%
  • Very good33%
  • Average9%
  • Poor3%
  • Terrible2%
Travelers talk about
“front desk”(164 reviews)
“chop house”(29 reviews)
“french quarter”(291 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,249)
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1 - 5 of 1,191 reviews
Reviewed yesterday via mobile

Great experience. Central location for visiting all the sites in New Orleans. Very friendly professional and accommodating staff. We were able to have an early check-in and late checkout. Lovely relaxing courtyards, including a small pool-side one.

Thank Paul G
Reviewed 3 days ago via mobile

This hotel is perfectly situated close to the French quarter, Lafayette Park, and the World War II museum. There are also numerous restaurants in walking distance from the hotel! We will stay there again!

Thank CervezaGirl
Reviewed 1 week ago via mobile

We were in New Orleans for 5 days, staying at the St. James, just 2 blocks from the edge of the French Quarter—a great location, within walking distance but in a quieter neighbourhood. The hotel is older, but its public spaces are beautifully appointed in...More

Thank gfatkin
Response from Duriel H, Guest Relations Manager at St. James Hotel, an Ascend Hotel Collection MemberResponded 6 days ago

We can't thank you enough for your review! I'm sure your review will be extremely helpful for our future guests. We are glad to hear you enjoyed your stay here - namely the location, public spaces, room, and staff! We take pride in our hotel...More

Reviewed 1 week ago

Myself and 4 of my colleagues were left scrambling one afternoon in NOLA after a horrible Airbnb cancellation and lack of support from the company. The St. James managed to squeeze us in, AND gave us the largest open room since it was 5 people...More

Thank James E
Reviewed 1 week ago

In for the weekend. Room was very nice. Staff very attentive and friendly. Took one star off for plastering/painting of a large portion of the lobby while we were there. And there was a plastic purple thingy on the table outside the third floor elevator....More

Thank LtBiggles
Response from Duriel H, Guest Relations Manager at St. James Hotel, an Ascend Hotel Collection MemberResponded 1 week ago

Thanks for taking the time to leave a review! Glad to hear you liked your room and our staff! Please pardon the improvements we were making to our property at the time. Apologies for that last detail as well, we were giving someone a chance...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Breakfast included
Business Center with Internet Access
Laundry Service
Concierge
Multilingual Staff
Dry Cleaning
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Details
Price range
$134 - $409 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Romantic Hotel in New Orleans
#41 Family Hotel in New Orleans
#62 Business Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$134 - $409 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Romantic Hotel in New Orleans
#41 Family Hotel in New Orleans
#62 Business Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (249)
Room & Suite (282)
Pool & Beach (20)
Dining (12)
Amenities (10)
Business Center & Event Rooms (3)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
Ask a question
wegermama
October 28, 2016|
AnswerShow all 3 answers
Response from Jennifer D | Property representative |
Hello, Typically our cancellation policy is 72 hour. However, if it is a special event the cancellation policy changes to 30 days. What are your travel dates? Sincerely, Jennifer Dragna GM (504)304-4000
1
Vote
weBtrips
October 13, 2016|
AnswerShow all 4 answers
Response from Cindy Jo M | Reviewed this property |
We drive. Parking was expensive plus tips but very efficient!
0
Votes
weBtrips
October 13, 2016|
AnswerShow all 6 answers
Response from Jennifer D | Property representative |
Hello, There is a shuttle provided by the airport that is 20/person. If you are traveling with a companion, I suggest taking a cab or Uber for the flat rate of $32. Best, Jennifer Dragna GM (504)304-000
0
Votes
Room Tips
"ask for rooms away from the garbage collection"
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"Find another hotel"
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"Ask for rooms on lower levels or 1st building as the elevators are slow."
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"Wish the windows would have been able to open for fresh air..."
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