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St. James Hotel New Orleans Downtown (French Quarter Area)

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330 Magazine St, New Orleans, LA 70130-2425
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$201
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Free cancellation until 04/25/21
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Traveler (406)
Room & Suite (198)
Pool & Beach (26)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 10/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from St. James Hotel New Orleans Downtown (French Quarter Area)
Updated 10/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#60 of 178 hotels in New Orleans
Location
Cleanliness
Service
Value
As a 2014 Certificate of Excellence Winner, The St. James Hotel is one of New Orleans' finest luxury boutique hotels. New Orleans' Creole-Caribbean influence has never been more alive thanks to its recent restoration completed in 2013. Located in the Banks Arcade, a 19th century landmark once the center of the Caribbean sugar and coffee trade, each of our 84 guestrooms celebrates this intimate connection with elegant West Indies decor and complete with rooftop terraces and charming courtyards.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Outdoor pool
Patio
Business Center with Internet Access
Meeting rooms
Baggage storage
Concierge
Paid private parking nearby
Wifi
Non-smoking hotel
Outdoor furniture
Sun umbrellas
ATM on site
Doorperson
24-hour check-in
24-hour front desk
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Classic
Languages Spoken
English
1,693Reviews29Q+A100Room tips
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Popular mentions
Mitchell B wrote a review Nov 23
Atlanta7 contributions2 helpful votes
We really enjoyed the location and the communal areas. The floor in the room had some kind of residue and really needed to be cleaned - very unpleasant to walk on. We asked to get the room floor cleaned while we were out but it didn't really make a difference. The beds were decent, but not the best. Everything else was clean and we appreciate the hotel making to-go bags for breakfast even though they are struggling in this tough time. If you stay here, I highly recommend a bar / coffee shop up the street called Fourth Wall Coffee / Duke's. You'll love it, trust me.
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Review collected in partnership with this hotel
Date of stay: November 2020
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geilconn wrote a review Nov 13
1 contribution
Really nice check in process with Aaron despite our early arrival. While we waiting for our room to be ready they recommended some excellent food nearby. By the time we were done the room was ready. Lovely experience at a lovely property. Just need to spot check the laundry services more.
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Review collected in partnership with this hotel
Date of stay: November 2020
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Jaxster wrote a review Nov 9
Worcester, Massachusetts, United States46 contributions23 helpful votes
I stayed at St. James Hotel for a long weekend trip with friends. This looked super cozy and well kempt online. The lobby upon entry is beautiful and check-in was easy. The hotel is within walking distance to so many places. We came back and forth throughout the days as needed. However this hotel was definitely lacking some details... Our beds did not have any blankets when we entered, it was sheets only. We had to call the front desk and go pick them up. There was an iron but no ironing board. I had to iron on a towel in the bathroom. There were a few fruit flies on the day we got there and after 3 days they had multiplied. It was clean but not overly exceptional. There was beautiful floor to ceiling doors from our room to the pool area. This was closed due to covid but we were able to see it and it is nicely lit in colors at night. Would be a good place to relax and enjoy a cocktail. Attached to the hotel is the Chophouse which we ordered from one evening. It was a 2 hour wait to sit but they do deliver to your room. Food was good - fairly pricey. Overall, the hotel did its job and wasn’t dirty my any means. The little details make a stay and I would say that I would consider it again but it wouldn’t be my first choice.
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Date of stay: November 2020Trip type: Traveled with friends
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BambiSF wrote a review Oct 2020
San Francisco, California135 contributions25 helpful votes
This was my first time staying at the St. James Hotel. I had a King room for a week. Unfortunately, it was one of the older rooms that hadn't been renovated yet. There was bad caulking all over the bathroom, the safe didn't work & the TV didn't work well. I probably should have requested a different room right from the start, but didn't think about it at the time. On the plus side, the bed was really comfortable & I particularly liked the pillows. The public areas of the hotel have been well maintained; very pretty & relaxing. The location is a convenient 10 minute walk (or less, depending on how quickly you walk) to the French Quarter. The Chophouse is right next door, Majoria's Commerce is about a block away & Ruby Slipper is also a block away. There is someone at reception 24 hours a day. Frank, Aaron & the guy with the ponytail (sorry, but didn't get his name) were wonderful. Frank & I had a long, interesting conversation one evening while I was waiting for a friend to arrive. I also had something to mail one morning. When I asked where the closest mailbox was, he personally took it & mailed it right then. Aaron answered any questions I had in regards to the streetcars, etc. As for the guy with the ponytail, he was kind enough to scrounge up another iron & ironing board for me around midnight, which he delivered straight to my room. (The ironing board in my room wouldn't stand up & the iron was leaving little marks on my clothes.) My rating is based mainly on the great staff. I would probably stay again, but it would have to be in a newly renovated room.
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Date of stay: October 2020
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captains2kes wrote a review Oct 2020
Tyler, Texas1 contribution
Vickie and Aaron made a stay that could have been bad actually an enjoyable event. The night of our stay a category 2 hurricane directly hit New Orleans. The staff were friendly and very assisting to us and the other guests. If I had to post a negative it would be that the rooms floor was sticky/dirty. Nonetheless, I highly recommend the St. James due to its location, the great staff and overall service received during a hurricane!
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Review collected in partnership with this hotel
Date of stay: October 2020
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Trip type: Traveled on business
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PRICE RANGE
$102 - $318 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
st james new orleans
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
84
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Frequently Asked Questions about St. James Hotel New Orleans Downtown (French Quarter Area)
Which popular attractions are close to St. James Hotel New Orleans Downtown (French Quarter Area)?
Nearby attractions include Escape My Room (0.2 miles), Clue Carre - New Orleans' First Live Escape Game (0.3 miles), and The Escape Game New Orleans (0.3 miles).
What are some of the property amenities at St. James Hotel New Orleans Downtown (French Quarter Area)?
Some of the more popular amenities offered include free wifi, a business center, and meeting rooms.
Which room amenities are available at St. James Hotel New Orleans Downtown (French Quarter Area)?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at St. James Hotel New Orleans Downtown (French Quarter Area)?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to St. James Hotel New Orleans Downtown (French Quarter Area)?
Conveniently located restaurants include St. James Cheese Company, Bittersweet Confections, and Desi Vega's.
Are there opportunities to exercise at St. James Hotel New Orleans Downtown (French Quarter Area)?
Yes, guests have access to an outdoor pool during their stay.
Is St. James Hotel New Orleans Downtown (French Quarter Area) located near the city center?
Yes, it is 0.5 miles away from the center of New Orleans.
Does St. James Hotel New Orleans Downtown (French Quarter Area) offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to St. James Hotel New Orleans Downtown (French Quarter Area)?
Many travelers enjoy visiting Our Sacred Stories (0.6 miles), Hermann-Grima House (0.5 miles), and Longue Vue House and Gardens (3.8 miles).
Is St. James Hotel New Orleans Downtown (French Quarter Area) accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.