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St. James Hotel

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330 Magazine St, New Orleans, LA 70130-2425
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (412)
Room & Suite (207)
Pool & Beach (27)
What is Travelers’ Choice?
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 10/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from St. James Hotel
Updated 10/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#82 of 178 hotels in New Orleans
Location
Cleanliness
Service
Value
As a 2014 Certificate of Excellence Winner, The St. James Hotel is one of New Orleans' finest luxury boutique hotels. New Orleans' Creole-Caribbean influence has never been more alive thanks to its recent restoration completed in 2013. Located in the Banks Arcade, a 19th century landmark once the center of the Caribbean sugar and coffee trade, each of our 84 guestrooms celebrates this intimate connection with elegant West Indies decor and complete with rooftop terraces and charming courtyards.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Patio
Business Center with Internet Access
Meeting rooms
Baggage storage
Paid private parking nearby
Wifi
Outdoor pool
Concierge
Non-smoking hotel
Outdoor furniture
Sun umbrellas
ATM on site
Doorperson
24-hour check-in
24-hour front desk
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Microwave
Flatscreen TV
Complimentary toiletries
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Mid-range
Languages Spoken
English
1744Reviews29Q+A100Room tips
Traveler rating
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Popular mentions
jnorma130863 wrote a review Jun 3
Baton Rouge, Louisiana1 contribution
We had a good experience, but I remember the first time I stayed here and fell I love with the location. But I had what was considered to be “the best” and it just was ok! It was my birthday weekend so I was disappointed because I know what I experienced before!
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Review collected in partnership with this hotel
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Vickie Powell, General Manager at St. James Hotel
Responded 6 days ago
jnorma130863. Thank you for taking the time to leave us this feedback in regard to your recent stay. I want to apologize if your experience was not what you expected. Please contact me at your convenience to discuss what we can do better for you and any future guests. Again, thank you for being our guest and I look forward to speaking with you soon. I can be reached at 504.304.4000 or vpowell@nolahotelgroup.com
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urfine2021 wrote a review May 2021
1 contribution
This was our first trip since COVID. St James provided a great relaxing time. The staff is fantastic and very helpful. The hotel has a great nostalgic vibe with cozy rooms. Our balcony provided a secluded view of the city with its old architecture mixed with new. We plan on coming back.
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Vickie Powell, General Manager at St. James Hotel
Responded 6 days ago
urfine2021, Thank you for being our guests! I'm delighted you enjoyed your stay with us, and so pleased to hear that we'll get to see you again when you return to New Orleans! So many of our guests come back again and again, and it's a real treat to get to know everyone over the years and be able to welcome them back often. Give us a call when you're ready for another trip, we've got great rates for our repeat guest family! We hope to see you again soon!
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217lorim wrote a review May 2021
South Houston, Texas5 contributions2 helpful votes
If you are going to book this hotel, book the deluxe room. We booked the standard king and had a non working safe, no toilet paper roll holder & no coffee supplies. Our friends had all of the above. Be aware that there are 2 thermostats in the room so check both for proper comfort. The blankets were very thin so either bring one with you or ask for an extra.
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Vickie Powell, General Manager at St. James Hotel
Responded 6 days ago
217lorim, Thank you for the feedback and scores, considering you did have a few issues while here. I have shared your comments with the entire housekeeping team and trust they will do better moving forward. I truly hope you will give us another chance in the future to provide the all around best customer service experience we know you deserve. Thank you again for being our guest.
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831cbrown wrote a review May 2021
Houston, Texas1 contribution
Every front desk person was so sweet and friendly. Our room was so pretty, spacious, and had such a cozy feel to it. The bed was so comfortable, I appreciated the vanity, and the spacious bathroom. The location was perfect and we had a secure parking spot close by. I would recommend anyone to stay at St. James Hotel.
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Vickie Powell, General Manager at St. James Hotel
Responded 3 weeks ago
831cbrown, Thank you for being our guests! I'm so pleased you enjoyed your stay with us, and appreciate your lovely review. It sounds like you really had the best possible New Orleans experience, and we're so thrilled to have played a part in it. Thank you for your kind words, we hope to see you back for another visit soon!
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Lisa F wrote a review May 2021
2 contributions
The room wasn't very clean, there were loose peanuts scattered on the floor, the floor was dirty and didn't appear to have been cleaned in a long time. There was no toilet paper holder. When I asked for towels, he said they only had four left, gave me two and one of the towels was still wet. When my friend staying in a different room asked for more towels, they said they were all out. The beds squeaked so loud anytime someone moved. There were only thin sheets on the bed, no blanket or comforter. The staff were all friendly though.
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Vickie Powell, General Manager at St. James Hotel
Responded 3 weeks ago
Lisa F, While an apology will regrettably not change the outcome of your experience, I do extend it with all sincerity. This level of service and accommodations is certainly not acceptable and has been  addressed with our housekeeping manager.  I assure you that we are working very hard to prevent all of these issues from the lack of housekeeping and maintenance services  from happening in the future. We are also conducting a total refresh of the hotel from guest rooms, hallways, pool and courtyard areas, since we have just now after almost a year  experiencing higher occupancy. Again, our sincerest apology for your experience. We hope you will allow us another opportunity to host you during your next visit to New Orleans so that we regain your trust as our guest. It would be a pleasure to welcome you back.
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PRICE RANGE
$102 - $318 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
st james new orleans
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
84
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Frequently Asked Questions about St. James Hotel
Which popular attractions are close to St. James Hotel?
Nearby attractions include Escape My Room (0.2 miles), The Sazerac House (0.1 miles), and The Escape Game New Orleans (0.3 miles).
What are some of the property amenities at St. James Hotel?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at St. James Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at St. James Hotel?
Guests can enjoy a lounge during their stay.
Is parking available at St. James Hotel?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to St. James Hotel?
Conveniently located restaurants include St. James Cheese Company, Criollo Restaurant, and Desi Vega's.
Are there opportunities to exercise at St. James Hotel?
Yes, guests have access to a pool during their stay.
Is St. James Hotel located near the city center?
Yes, it is 0.5 miles away from the center of New Orleans.
Does St. James Hotel offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to St. James Hotel?
Many travelers enjoy visiting Our Sacred Stories (0.6 miles), Hermann-Grima House (0.5 miles), and Longue Vue House and Gardens (3.8 miles).
Is St. James Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.