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St Charles Coach House

Traveler (31)
360
Panoramas (1)
Business Center & Event Rooms (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
The Clarion Grand Boutique Hotel is undergoing a multi-million dollar transformation and will reopen in the Fall as The St. Charles Coach House, An Ascend Hotel Collection Member. We hope to see you then!
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Property amenities
Room Service
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Dry Cleaning
Golf course
Laundry Service
Non-Smoking Hotel
Tennis Court
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Quiet
Safe
HOTEL CLASS

Location

Full view
88Good for walkers
Grade: 88 out of 100
31Restaurantswithin 0.3 miles
12Attractionswithin 0.3 miles
259Reviews
50Photos
11Q+A
46Room tips
Traveler rating
  • 115
  • 104
  • 27
  • 5
  • 8
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Popular mentions
We were thoroughly happy with this hotel! It was obvious that the company is still working hard to complete the renovation...the restaurant and parts of the exterior are still a work in process. However our newly remodeled room on the third floor was huge and really well
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Response from StCharlesCoachHouse, General Manager at St Charles Coach House
Responded 3 days ago
Mwilaby, I am so glad to hear you had a great time at our property. As you mentioned our restaurant are still under construction and we are confident they will be completed within the next month! I have shared your review with Leonce. He is so happy that you enjoyed your time with him. Thank you for your review and we look forward to your next visit to New Orleans! Sincerely, Geoffrey D Taylor General Manager St Charles Coach House
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We just returned from a great visit to this beautiful hotel in New Orleans! The Garden District location, lovely room, hospitable staff, on-site parking, and delicious breakfast baskets delivered every morning made our stay memorable. Their restaurant will be completed next
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Response from StCharlesCoachHouse, General Manager at St Charles Coach House
Responded 3 days ago
Rhuff2016, Thank you so much for your kind words! It was an absolute pleasure meeting you and hope you will come back and see us again soon! Yours in Hospitality, Geoffrey D Taylor Area General Manager ACI Hotels
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This is a lovely hotel. obviously recently tastefully and comfortably renovated. Spacious rooms. Quiet. Although there is construction happening on site it was clean and welcoming. EXCEPT for the front desk staff. Almost every time we walked through they were on their cell
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Response from StCharlesCoachHouse, General Manager at St Charles Coach House
Responded 2 weeks ago
Dear Terrymf2803it, Thank you for staying with us during our soft opening. I am truly sorry you did not enjoy your time with us and thank you for your feedback. We are using this time to adjust and refine our services and team and all information helps us do that. I want to assure you that I am taking every step to ensure that no other House-guest experiences the impression of an uncaring staff again. We pride ourselves on our customer service and wish we did not show you this. If you would like to discuss your stay further, I can be reached at geoffrey_taylor@acihotels.com. I sincerely hope you will give us another chance to show you our personalized customer service the next time you are in town! Yours in Hospitality, Geoffrey D Taylor Area General Manager ACI HOTELS
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This hotel is located in a nice area of the French Quarter. Hotel staff was very friendly and attentive to our family needs upon arrival and during our stay. The hotel was getting ready for renovations so the onsite restaurant were closed. This wasn't a problem because a couple
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This is one of the best places to stay in New Orleans clean and nice. The people who work there are friendly and nice. They go out of there way to make your stay the best. They will be closing the Clarion soon for a complete make over and it promises from the pictures to be even
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Photo provided by managementSt Charles Coach House
Photo provided by managementSt Charles Coach House
Photo provided by managementSt Charles Coach House
Photo provided by managementSt Charles Coach House
Photo provided by managementSt Charles Coach House
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123
Hello, Our hotel has undergone a multi million dollar renovation and reopened in November 2018. We would love for you to come see how we exceed the standards of Hilton, Hyatt, Westin and Marriott! Our boutique 44 room property offers personalized "home-style" service that is second to none. Sincerely, Geoffrey D Taylor Area General Manager ACI Hotels
0 votes
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i believe they do. If not - they are very accommodating and should be able to assist you.
1 vote
No they do not!
0 votes
how much is parking per day.
Parking is $20 plus tax totaling $22.60 per night.
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We do offer a "Cruise and Stay" package that will allow you to park. Call the hotel directly to inquire.
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123
"We were pleased with our very large handicap-accessible room"
"They have balcony rooms facing the street which would be excellent during Mardi Gras time to watch the action."
"I recommend the 2nd floor with a balcony. The noise level is low, so this doesn't cause a problem."
"Love the St Charles Ave view but sometime noisy early in the morning."
"We were on the 2nd floor, very quiet"
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PRICE RANGE
$131 - $337 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
clarion new orleansnew orleans clarion
FORMERLY KNOWN AS
Clarion Grand Boutique Hotel
LOCATION
United StatesLouisianaNew OrleansCentral CityCentral City-Garden District
NUMBER OF ROOMS
44
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