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Royal Sonesta New Orleans

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3,503 Reviews from our TripAdvisor Community

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Showing 3,411: English reviews
Gulf Breeze, Florida
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 23, 2014

The Royal Sonesta in New Orleans is lovely, an older hotel with beauty and class. Located on Bourbon and close to many attractions and across from a park, serving coffee and beignets with afternoon and early evening entertainment or enjoy a cocktail and listen to music just steps from your room. Don't forget to try the cafe inside the hotel... More 

Helpful?
1 Thank LGonyou
Shari A, Manager at Royal Sonesta New Orleans, responded to this review

Thank you for sharing this outstanding review of your stay at the Royal Sonesta Hotel! We are thrilled you enjoyed our prime location .We greatly appreciate you recognizing our hardworking friendly team and hope you might consider staying at one of our Sonesta properties worldwide. More 

Springfield
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 22, 2014

This was a perfect stay. I felt enveloped with care and concern. I had a cancelled flight and had to stay an additional day and was accomodated right away. The front desk staff were particularly helpful.

Review collected in partnership with Sonesta

Helpful?
1 Thank Cathy C
Shari A, Manager at Royal Sonesta New Orleans, responded to this review

We greatly appreciate your taking the time to share this delightful feedback, and we are so pleased that the Royal Sonesta New Orleans was able to meet your expectations. Please revisit us next time you’re in the Crescent City! More 

Frederick, Maryland
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 stars Reviewed September 22, 2014

OK some of this is probably my fault....why didn't I ask for a new room straight away. Basically the AC wasn't removing the moisture from the room and the whole rooms felt damp. I cranked the AC up but it didn't get any better so, the next morning after getting to my room late, I called the front desk and... More 

Helpful?
6 Thank SimonH29
Shari A, Manager at Royal Sonesta New Orleans, responded to this review

First, I want to thank you for your feedback. While I wish you had a better experience with your accommodations, it is feedback like this that we learn from and use to improve. Please know that we are taking the necessary steps to ensure that this issue is resolved. We thank you for the lovely comments regarding our staff and... More 

California, United States
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 20, 2014

The Royal Sonesta staff were welcoming and caring after my terrible 20 hour travel ordeal. I cannot thank them enough for treating me so well. The registration desk, valet services, convention services and in room dining staff were all wonderfully kind people.

Review collected in partnership with Sonesta

Helpful?
1 Thank Rlmyers999
Colleen M, Manager at Royal Sonesta New Orleans, responded to this review

Thank you so much for taking the time to share how pleased you were with our friendly staff after your long trip to see us. We are very glad that the Royal Sonesta New Orleans was able to meet your expectations, and we hope that you will revisit us again soon! More 

New Jersey
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed September 20, 2014

So, what’s the Big Deal about staying on the Royal Sonesta New Orleans’ vaulted 7th Floor Club level? Is it really worth paying often $80-$100 or more a night? As longtime guests of the hotel, my wife and I decided to give it a whirl, and for our needs, we were glad we did. The R-Club may not be for... More 

Helpful?
7 Thank dcaruba
Colleen M, Manager at Royal Sonesta New Orleans, responded to this review

We are overjoyed to read your outstanding review of your recent stay in our RClub Concierge Level! We greatly appreciate your taking the time to share this delightful feedback of the excellent value you found and the supreme service you received from Darin and Kristen, and we are so pleased that the Royal Sonesta New Orleans was able to meet... More 

Ft. Walton Beach
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 19, 2014

Just spent 4 days at the Royal Sonesta for a conference. The very first folks we encountered, the bellman, the gentleman who wears a white hat and Curtis at the front desk were absolutely amazing. I work in hospitality and my expectations are high, of course. This team whenever I encountered them, in the hallway, elevators, front desk during the... More 

Helpful?
1 Thank Paula E
Colleen M, Manager at Royal Sonesta New Orleans, responded to this review

Toni, thank you so much for taking the time to share how pleased you were with our friendly staff. Your feedback is very important to us, especially as a colleague in the industry. We are very glad that the Royal Sonesta New Orleans was able to exceed your expectations. On future travels, please visit our Sonesta properties in the U.S.... More 

Maryland
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed September 18, 2014

This is the second time I have stayed at the Royal Sonesta. I stayed in an accessable room. It was very nice and the bed was comfortable. All the staff was very helpful from the time I entered the hotel. Everyone eagerly opened doors for me without me asking for help. I love the jazz club and the bartender, Dwayne,... More 

Helpful?
Thank lady0423
Colleen M, Manager at Royal Sonesta New Orleans, responded to this review

Thank you so much for choosing to stay at the Royal Sonesta New Orleans and taking the time to share this valuable feedback on our friendly staff and suggested handicap amenities. We are happy to share with you that these comments will be addressed in our upcoming hotel-wide renovation. We are glad that you enjoyed your stay, and we look... More 

Tavares, Florida
Level Contributor
742 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 879 helpful votes
5 of 5 stars Reviewed September 18, 2014

This was my second stay at Royal Sonesta and it was even better than the first. The entire stay was magical. Everything you would expect from New Orleans, plus. Our room had a balcony right over Bourbon Street. Enjoyed the sights and sounds and still got a good nights sleep. Every detail of the hotel is top notch, right down... More 

Helpful?
2 Thank FlaHarlock
Colleen M, Manager at Royal Sonesta New Orleans, responded to this review

Reviews like yours are exactly what we strive for! We greatly appreciate your taking the time to share this delightful feedback of the excellent value you found, and we are so pleased that the Royal Sonesta New Orleans was able to meet your expectations. Please revisit us next time you’re in the Crescent City! More 

Alpharetta, Georgia
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed September 14, 2014 via mobile

This was my 3rd time at The Royal Sonesta and it was a terrific experience !!! Let me 1st state that Malcolm Thompson the Doorman has been here 21 years and his ability to remember your name is unparalleled ! Malcolm always has great suggestions for food, drink or whatever else you may be wanting to experience. Our room was... More 

Helpful?
2 Thank AtlantaPirate1963
Colleen M, Manager at Royal Sonesta New Orleans, responded to this review

Thank you so much for choosing to stay at the Royal Sonesta New Orleans and taking the time to share this valuable feedback after your recent stay. We are absolutely thrilled that our staff, specifically Malcolm, met your expectations and enhanced your experience of New Orleans! We truly value your loyalty and look forward to welcoming you back soon! More 

1 review
5 of 5 stars Reviewed September 14, 2014

I just arrived yesterday. I just would like to thank Jessica for her kind service. It's me and my mom traveling for her 60 th birthday . We were upgraded to the R club balcony suite. With a small price and complementary champagne, my mothers favorite. The room is wonderful with a Hugh balcony. Right across from the R club... More 

Helpful?
Thank Jennifer J
Colleen M, Manager at Royal Sonesta New Orleans, responded to this review

Jennifer, we are honored that you chose to celebrate your mother’s birthday with us and took the time to share this delightful feedback on your experience staying in our RClub concierge level. The Royal Sonesta New Orleans is pleased to have met your expectations for such a special occasion. We can’t wait to welcome you back again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in French Quarter

Neighborhood Profile
French Quarter
A small and teeming network of laissez-faire living lounged out on the balmy banks of the Mighty Mississippi, the French Quarter has long been a port of call for folks in search of a good time and a great story. Perpetually inebriated Bourbon Street runs across its midriff like a strand of cheap ribbon tied around an otherwise rather pretty and impressively well-kept vintage dress. Throughout the rest of the Quarter, brightly colored Victorian homes and businesses, famously done up with wrought-iron features, provide a distinct and immediately recognizable backdrop for all varieties of fun. At any given moment in this historic riverside setting, some of America’s finest meals are being cooked, most potent cocktails are being mixed, and most engaging music is being performed.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Sonesta New Orleans is the most Authentic French Quarter Experience located on world famous Bourbon Street, within steps of world-famous restaurants, antique shops, and premier tourist attractions. A landmark in New Orleans since 1969, its atmosphere reflects a strong European influence and Southern charm, with its elegant marbled lobby, tranquil fountains and sparkling chandeliers. The 483 room hotel including 36 suites features a secluded tropical courtyard, a beautifully landscaped outdoor pool, fitness center and five unique restaurants and lounges. ... more   less 

Additional Information about Royal Sonesta New Orleans

Address: 300 Bourbon Street, New Orleans, LA 70130-2213
Location: United States > Louisiana > New Orleans > French Quarter
Price Range: $206 - $496 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Sonesta New Orleans 4*
Number of rooms: 483
Reservation Options:
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Also Known As:
Sonesta Hotel New Orleans
New Orleans Royal Sonesta
New Orleans Sonesta Hotel
Sonesta New Orleans
Royal Sonesta Hotel
Hotel Style:
#11 Luxury Hotel in New Orleans
#14 Family Hotel in New Orleans
#25 Romantic Hotel in New Orleans
#27 Business Hotel in New Orleans
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