The Royal Sonesta New Orleans
300 Bourbon Street, New Orleans, LA 70130
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About
#76 of 174 hotels in New Orleans
Location
4.8
Cleanliness
4.5
Service
4.4
Value
4.1
Travelers' Choice
Located on world-famous Bourbon Street, Royal Sonesta New Orleans effortlessly combines timeless elegance and southern refinement, setting itself apart from other French Quarter hotels. 483 guest rooms and suites, authentic hospitality, a Food is Art philosophy, wrought-iron balconies, and a lush courtyard create an experience unlike any other. Treat yourself to any of our on-site dining and entertainment venues, such as Restaurant R'evolution, PJ's Coffee Cafe, Desire Oyster Bar, The Jazz Playhouse, and Le Booze. This hotel is more than a place to meet or stay. We're a premier destination for unforgettable getaways, weddings, business or social events.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Poolside bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
ATM on site
Butler service
24-hour front desk
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
VIP room facilities
Refrigerator
Flatscreen TV
On-demand movies
Iron
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Classic
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
251Restaurantswithin 0.3 miles
219Attractionswithin 0.3 miles
300 Bourbon Street, New Orleans, LA 70130
Getting there
Rental CarsSee rental cars from $46/day
5899Reviews185Q+A100Room tips
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Denise at the front desk was an absolute dream. She was welcoming when we first arrived and provided plenty of travel guidance about how best to get around the city and what places to try. When there was a noise issue due to construction she took down our concerns and we know the issue was handled because the next day the construction did not start until well after quiet time was over. We loved the location of the hotel it is very walkable to many places you want to go and our room was clean and nice. Although we were on Bourbon Street when we did want the noise our room was a quiet retreat. It was really the best of both worlds.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Hotel's Favorite
If you want to be pampered and enjoy the best customer service you’ll ever receive, this should be your destination. Hotel is best, very clean and safe. The location can’t be beat. You are within walking distance of many of the best restaurants in New Orleans. Every employee I encountered were amazing and so very helpful. Joe, the attendant for the valett parking, goes far above his duties. He will help make your trip even more enjoyable. Never been so impressed by the valett service. Joe is the best.
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Make sure and try the restaurant. Happy Hour has raw oysters for 1$ each. Can’t beat that.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from A C, Guest Services / Front Office at The Royal Sonesta New Orleans
Responded 2 weeks ago
Dear WhomDat, What a treat it was to have the opportunity to spoil you and we are beaming with pride after reading your kind words. As you have noted, our team desires that each and every guest has the opportunity to enjoy the VIP Royal Sonesta New Orleans experience and we are thrilled that your stay was no exception. Thank you for taking the time to share your thoughts and how impressed you were with Joe's service as well. We miss you already- hurry back! Warm regards, Royal Sonesta New Orleans
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband surprised me with a trip to New Orleans to celebrate my birthday. This was our first visit to New Orleans and he wanted to make it memorable. He selected the Royal Sonesta because it was in the heart of the action and had great reviews. I can only speak of our experience … the hotel is not nearly as nice as the reviews indicate. We stayed in bi level room, almost $500 a night. The furniture is old, the rugs are old and the spiral staircase is a hazard. I’m sure there was a time this was considered upscale … not in 2023. Housekeeping consists of making the bed and replacing towels. They didn’t vacuum, clean the tub or floors or counters and they didn’t bring soap to the room until we requested it. To make matters worse we found a large roach in the living room on our last day. Needless to say that was the final straw…
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from A C, Guest Services / Front Office at The Royal Sonesta New Orleans
Responded 3 days ago
Dear Danielle T, Although we loved having the opportunity to welcome you, we deeply regret that there were some aspects of your room refresh that were missed and prevented you from fully enjoying the visit. This is quite unlike us and we do hope that you might one day consider joining us again for an opportunity to restore your confidence in the Royal Sonesta New Orleans experience that so many have come to know and love. All the best, Royal Sonesta New Orleans
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good stay, but the add on fees were excessive. Too many taxes to count, plus a “destination fee” daily. No courtesy water, $7 per bottle if you get thirsty. No umbrellas by the pool chairs. Fee to enter the jazz bar.
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Bring your own bottled water and pool umbrellas. And breakfast food if you don’t want to leave...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from A C, Guest Services / Front Office at The Royal Sonesta New Orleans
Responded 3 days ago
Dear LionDawg, While we are happy that you enjoyed the overall visit, we do understand if there were perhaps some aspects of the experience that were unexpected. We invite you to join us again for another visit during our shoulder season months which offer additional savings that you are sure to love. Warm regards, Royal Sonesta New Orleans
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thank you Denise at the front desk for the Southern hospitality when we stayed at the Sonesta for a super-fabulous 70 + 1 birthday celebration. She also addressed a problem, someone banging on my door at 4 a.m., explaining how some guests mix up their room numbers. In addition to reassuring me, she gave me a little something extra to enjoy during the rest of my stay. Other highlights: that birthday cake, plentiful charcuterie, Asian hors d'oeuvres, champagne, other drinks and a whisky bar in the birthday girl's suite; even more great food and drink at the pool and excellent, creative dinners at the Desire Oyster Bar and Restaurant. Housekeeping also quickly provided extra towels when requested. Best of all, Denise made us feel special, like friends, not just guests. She is the kind of lady, with whom you would love to enjoy a leisurely cup of tea. Thank you! …
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Date of stay: September 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from A C, Guest Services / Front Office at The Royal Sonesta New Orleans
Responded 1 week ago
Dear Gayle, Thank you for choosing to celebrate such a wonderful occasion with us and we are thrilled that Denise and others on our team helped you to feel like the VIP that you are. She is truly a shining example of our team's commitment to exceptional service and it warms our hearts to read how impressed you were. Your review has made our day and we look forward to hosting you time and again for many years to come. Cheers! Warm regards, Royal Sonesta New Orleans
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In Royal Senosta you get the full New Orleans experience. We stayed in a room with Bourbon St balcony and we loved it. Yes it's noisy but you're so tired after all the walking it's not a big deal, at least not for us. The service is always top notch ,from the Valet to bell boy's and front desk. As for the rooms, they are small but it works. Our TV was going out and had 3 dots on the screen , the knob for the shower could use some repairs but all in all it was great and location was a plus.
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from A C, Guest Services / Front Office at The Royal Sonesta New Orleans
Responded 2 weeks ago
Dear C D, We take pride in offering guests an authentic French Quarter experience and are thrilled that you had the opportunity to enjoy the many venues that await just footsteps beyond our front doors. Your additional feedback on how we might have further enhanced your stay is appreciated and we look forward to WOWing you the next time you are in town. Until then! Warm regards, Royal Sonesta New Orleans
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just spent another awesome weekend in NOLA and the lovely Royal Sonesta. Close to everything but a lovely and gracious respite from the craziness of Bourbon Street. Ask for an interior room if you want to sleep! Special shout out to Joe the valet. Excellent service and send off! Until next time.
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Date of stay: September 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from A C, Guest Services / Front Office at The Royal Sonesta New Orleans
Responded 2 weeks ago
Dear Ann, Greetings from Crescent City and thank you for sharing this review! We appreciate your kind words about the visit and your recommendations to help fellow travelers plan for the best local experience. Joe especially appreciates the kind words and on behalf of our entire team, we invite you to join us again anytime. Warm regards, Royal Sonesta New Orleans
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were in town for a ball game and wanted to have the Bourbon experience and it was fantastic. Royal Sonesta is situated close to the Canal end of Bourbon. Excellent food and drink choices all within walking distance. We took some time out of a busy schedule to enjoy the pool and it was very relaxing.
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Date of stay: September 2023Trip type: Traveled with friends
Room Tip: If you want a balcony room expect to be kept awake all night with the Bourbon street nightlife. ...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from A C, Guest Services / Front Office at The Royal Sonesta New Orleans
Responded 2 weeks ago
Dear sfdavis1, We trust that our central address made exploring the French Quarter a breeze and we thank you for sharing this review of the experience. Our team is thrilled that you loved your time in our courtyard tropical oasis as well and we invite you to join us again in the months to come. Warm regards, Royal Sonesta New Orleans
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joe from valet parking was the best! Friendly, welcoming and most helpful. Which is more than can be said about the woman with the red hair at the front desk, who „forgot“ to mention a 20$ „destination fee“ (whatever that is) when asked for the rate, and who all but rolled her eyes when we asked for a receipt upon leaving. The room was small, but quiet and clean.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from A C, Guest Services / Front Office at The Royal Sonesta New Orleans
Responded 2 weeks ago
Dear Frank, Thank you for taking a moment to highlight how impressed you were with Joe's service and we also appreciate your feedback regarding other details of the stay that might have been enhanced. Please know that we are sharing these insights with the team in hopes that your next visit to our hotel is one that captures your heart in full. All the best, Royal Sonesta New Orleans
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This location was perfect for Bourbon Street activities. Central to everything. Walking distance to Canal Street. We really enjoyed staying here. The Hubs says it's a must every year and this was our first time in New Orleans.
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Date of stay: July 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Just go
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from A C, Guest Services / Front Office at The Royal Sonesta New Orleans
Responded 2 weeks ago
Dear G_and_T_3, Greetings from New Orleans and thank you for sharing this review. As you have shared, our central address is perfect for exploring the French Quarter and we are thrilled that you appreciated this convenience during the stay. We would love to welcome you again and if you are interested in planning another visit, we invite you to give us a call. All the best, Royal Sonesta New Orleans
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$213 - $337 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sonesta hotel new orleans, new orleans royal sonesta, new orleans sonesta hotel, sonesta new orleans, royal sonesta hotel
LOCATION
United StatesLouisianaNew OrleansFrench Quarter
NUMBER OF ROOMS
483
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Claim Your ListingTHE ROYAL SONESTA NEW ORLEANS $195 ($̶4̶4̶8̶) - Updated 2023 Prices & Hotel Reviews - LA
Frequently Asked Questions about The Royal Sonesta New Orleans
Which popular attractions are close to The Royal Sonesta New Orleans?
Nearby attractions include The Escape Game New Orleans (0.2 miles), New Orleans Secrets (0.2 miles), and Destination Kitchen (0.2 miles).
What are some of the property amenities at The Royal Sonesta New Orleans?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Royal Sonesta New Orleans?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Royal Sonesta New Orleans?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Royal Sonesta New Orleans?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Royal Sonesta New Orleans?
Conveniently located restaurants include GW Fins, Daisy Dukes French Quarter, and Oceana.
Are there opportunities to exercise at The Royal Sonesta New Orleans?
Yes, guests have access to a pool and a fitness center during their stay.
Is The Royal Sonesta New Orleans located near the city center?
Yes, it is 0.7 miles away from the center of New Orleans.
Are pets allowed at The Royal Sonesta New Orleans?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Royal Sonesta New Orleans offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Royal Sonesta New Orleans?
The staff speaks multiple languages, including English and Spanish.