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Royal Sonesta New Orleans

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300 Bourbon Street, New Orleans, LA 70130-2213
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Royal Sonesta New Orleans
Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#52 of 178 hotels in New Orleans
Location
Cleanliness
Service
Value
Travelers' Choice
The Royal Sonesta New Orleans is the most Authentic French Quarter Experience located on world famous Bourbon Street, a recipient of AAA Best of Housekeeping 2020 award and within steps of world-famous restaurants, antique shops, and premier tourist attractions. A landmark in New Orleans since 1969, its atmosphere reflects a strong European influence and Southern charm, with its elegant marbled lobby, tranquil fountains and sparkling chandeliers. The 483 room hotel including 36 suites features a secluded tropical courtyard, a beautifully landscaped outdoor pool, fitness center and five unique restaurants and lounges.
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Room & Suite (734)734
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Poolside bar
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
On-demand movies
VIP room facilities
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English, Spanish
Hotel links
Special Offer:Members Save 10% in 2020
5,538Reviews167Q+A100Room tips
Traveler rating
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Popular mentions
Saint Luke wrote a review Nov 2020
3 contributions
I reserved an interior room away from the streets, and it was quiet! Enjoyed the service. They enforce wearing masks and hand sanitizers before entering elevators. There is also a hallway access to their corner restaurant Desire Oyster Bar. Highly recommend!
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Date of stay: November 2020
Location
Service
Sleep Quality
Room Tip: Interior rooms for quiet - Exterior rooms for street view/fun
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Janet S wrote a review Nov 2020
San Antonio, Texas105 contributions6 helpful votes
Hotel's Favorite
I stayed here couple of years ago with some friends and was impressed, so when my boyfriend and I decided to visit this is where I wanted to come. Did not disappoint this time either. We dealt with April several times both over the phone and in person and she is just great. So helpful and friendly. It was nice to see her smiling face in the evening. Jacob was great in helping us pick out and make dinner reservations for one evening. We did a balcony over Bienville and loved it. The room was very clean and came with a refrigerator and coffee maker. Staff were wearing mask which was nice. The Jazz club is closed but the Desiree restaurant is open and has great food. Little coffee shop in there along with a more upscale steak restaurant that we didn't get a chance to try. Looking forward to coming back.
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Date of stay: November 2020Trip type: Traveled as a couple
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Response from Randall Long, Guest Services / Front Office at Royal Sonesta New Orleans
Responded 3 weeks ago
Thank you so much for the terrific review! I'm glad April and Jacob were able to make your stay great. We look forward to your next visit.
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Annep230710 wrote a review Nov 2020
Germantown, Tennessee34 contributions9 helpful votes
Check in was flawless. All covid precautions were taken. Valet was flawless. The room appeared clean. The fight in the hall at 12:00 am lasting till 1:30 including NOPD and security was maddening. The shower was not hot in the morning and then there was the bed bugs - yuck
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Date of stay: November 2020Trip type: Traveled on business
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Response from Randall Long, Guest Services / Front Office at Royal Sonesta New Orleans
Responded 6 days ago
I'm so sorry we did not meet your expectations during your stay. Our Director of Rooms has reached out to you to resolve the issues. Thank you and we hope to see you again soon.
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Cstrick wrote a review Nov 2020
Columbus, Mississippi153 contributions20 helpful votes
We have stayed at RS many, many times and they always treat us great. This past weekend, they went above and beyond. We had to check out a day early bc our son had an emergency surgery. It was around 3:30 when I told the front desk and they immediately credited my card. No questions asked! It was totally unexpected and I am very greatful.
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Date of stay: November 2020Trip type: Traveled as a couple
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Response from Randall Long, Guest Services / Front Office at Royal Sonesta New Orleans
Responded 1 week ago
Thank you for the terrific rating and review! We are so glad we were able to assist and hope to see again soon. I hope your son is doing great.
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fathert2014 wrote a review Nov 2020
St. Augustine, Florida349 contributions61 helpful votes
This place was gorgeous inside. We stayed here for two nights. Has a nice coffee shop inside. This place was very clean an I loved my pillows. Close to Desiree Restaurant and right on Bourbon street. April was at front desk and was the bomb. What a nice helpful and customer centric person. I’ll be back
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Date of stay: November 2020Trip type: Traveled on business
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Response from Randall Long, Guest Services / Front Office at Royal Sonesta New Orleans
Responded 3 weeks ago
Thank you for the wonderful review. I'll let April know of the kind comments you had about her. Please come see us again soon.
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Previous
PRICE RANGE
$134 - $464 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sonesta hotel new orleans, new orleans royal sonesta, new orleans sonesta hotel, sonesta new orleans, royal sonesta hotel
LOCATION
United StatesLouisianaNew OrleansFrench Quarter
NUMBER OF ROOMS
483
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Frequently Asked Questions about Royal Sonesta New Orleans
Which popular attractions are close to Royal Sonesta New Orleans?
Nearby attractions include French Quarter (0.2 miles), New Orleans Secrets (0.2 miles), and The Escape Game New Orleans (0.2 miles).
What are some of the property amenities at Royal Sonesta New Orleans?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Royal Sonesta New Orleans?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Royal Sonesta New Orleans?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Royal Sonesta New Orleans?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Royal Sonesta New Orleans?
Conveniently located restaurants include GW Fins, Mambo's, and Olde Nola Cookery.
Are there opportunities to exercise at Royal Sonesta New Orleans?
Yes, guests have access to a pool and a fitness center during their stay.
Is Royal Sonesta New Orleans located near the city center?
Yes, it is 0.7 miles away from the center of New Orleans.
Are any cleaning services offered at Royal Sonesta New Orleans?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Royal Sonesta New Orleans?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Royal Sonesta New Orleans offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.