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Hotel Mazarin by J Collection Hotels

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Panoramas (12)
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About

#75 of 343 hotels in New Orleans
Location
4.9
Cleanliness
4.8
Service
4.7
Value
4.4
Top Rated Boutique Hotel is located in the historic French Quarter and offers complimentary WiFi and a Welcome Drink.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Concierge
Paid private parking nearby
Wifi
Breakfast available
Breakfast buffet
Kid-friendly buffet
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
iPod docking station
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Romantic
Languages Spoken
English, Spanish
Traveler Insights
This summary was created by AI, based on 69 recent English reviews.
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Hotel Mazarin, situated in the heart of the French Quarter, is praised by many travelers for its convenient location and charming, lively atmosphere. Despite mixed reviews about the value and occasional noise from the streets, guests generally appreciate the hotel's clean, comfortable rooms and the amenities offered, including beautiful courtyards and lively bars. However, some guests point out minor issues like a moldy smell in the rooms and inconsistent service quality. The hotel's old-world decor and proximity to local attractions make it an inviting choice for many.
Location
Convenient
Atmosphere
Charming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Noise level
Noisy
Service
Inconsistent
Amenities
Satisfactory
Location
Convenient
Travelers praise the hotel's location as being in close proximity to the French Quarter, restaurants, bars, and shops, making it convenient for guests to explore the area.
  • Byron McDonald
    Byron McDonald
    Sep 2023 3 contributions
    ...The location is fantastic, near some of the best restaurants and bars in the French Quarter. Price is very good for a hotel in this location...
  • Kim
    Kim
    Aug 2023 14 contributions
    For us, Hotel Mazarin was the perfect location with easy access to restaurants and shops in the French Quarter, especially Royal, Chartres & Decatur Streets...
  • hgd1969
    hgd1969
    Aug 2023 32 contributions
    ...Great location near Bourbon and Royal...
  • Trish R
    Trish R
    Aug 2023 7 contributions
    The charm and location can’t be beat!...
  • Cosmo S
    Cosmo S
    Jul 2023 2 contributions
    Was very executed to visit this Hotel after some reviews and location... Location is great and walking distance to everything in the quarter...
  • Top Knife
    Top Knife
    Jul 2023 30 contributions
    Great location, comfortable bed, large spacious room, clean bathroom, awesome shower!...
  • vmorni720744
    vmorni720744
    Jul 2023 1 contribution
    ...French quarter Hotel but in the perfect location of everything...
  • Bill F
    Bill F
    Jul 2023 56 contributions
    ...Great location as it is within a block of great restaurants...
  • W Wylie
    W Wylie
    Jun 2023 23 contributions
    Great location next to Bourbon Street...
  • JGP1234
    JGP1234
    Jun 2023 1 contribution
    ...The location is nice, but I would suggest finding a different hotel...
  • rnbrandee
    rnbrandee
    May 2023 4 contributions
    This small boutique hotel is in the perfect location!... Other than that, we loved the bar, loved the decor, and the location could not be beat for the price point...
  • scottG3821YP
    scottG3821YP
    May 2023 3 contributions
    Old French decor and quaint, this small hotel is in a great location in the French Quarter...
  • Yvonne R
    Yvonne R
    May 2023 4 contributions
    Lovely spot, very traditional New Orleans in appearance, convenient location near Duval and pretty close to river area as well...
  • cugdrq4hpk
    cugdrq4hpk
    May 2023 1 contribution
    Perfect location for our quick stopover in New Orleans...
  • serics232463
    serics232463
    May 2023 1 contribution
    ...Perfect location for seeing the Quarter and getting around...
  • Robin B
    Robin B
    Jan 2023 354 contributions
    ...As far as the location goes, if you’re looking for something close to the French Quarter, it doesn’t get much more convenient that this...
  • Josh L
    Josh L
    Jan 2023 136 contributions
    If you're looking for the perfect location in the French Quarter, this is it!...
  • Michael S
    Michael S
    Jan 2023 45 contributions
    ...Great location in French Quarter 1/2 block from Burboun street...
  • Sandiejb
    Sandiejb
    Dec 2022 3 contributions
    ...The location is great, Bourbon is one cross street, Royal the other...
  • John H
    John H
    Sep 2022 10 contributions
    Excellent staff, clean facilities, great location, everything you would expect for a pleasant visit to New Orleans...
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Atmosphere
Charming
Travelers describe the hotel's atmosphere as charming, lively and inviting, with its old world decor, lively bars, and beautiful courtyard. However, some mention the noise from Bourbon Street.
  • Kim
    Kim
    Aug 2023 14 contributions
    ...The architecture and decor give the hotel a classic, old world style that fits New Orleans’ atmosphere... We enjoyed both bars however Patrick’s was our favorite with the cozy, old lounge environment...
  • fengbeiling
    fengbeiling
    Aug 2023 1 contribution
    ...But very clean, safe room and friendly staff who gave me ear plugs to block all the night music noise...
  • Trish R
    Trish R
    Aug 2023 7 contributions
    ...King Suite was everything you’d expect at a historic hotel!...
  • ruccius2
    ruccius2
    Aug 2023 1 contribution
    ...However, we loved everything else about the room and hotel!...
  • hgd1969
    hgd1969
    Aug 2023 32 contributions
    ...Clean, spacious, comfortable rooms...
  • EB S
    EB S
    Jun 2023 2 contributions
    ...I'm keenly fond of the barkeepers and variety of live music at 21st Amendment at La Louisiane...
  • Dee06K
    Dee06K
    Jun 2023 1 contribution
    This is a charming hotel that offers a beautiful mix of old world charm and new world tech...
  • serics232463
    serics232463
    May 2023 1 contribution
    ...Zoe, the bartender in the bar Patrick is a real pro and also able to advise on where to eat and listen to music. The hotel is charming, with a pretty courtyard...
  • scottG3821YP
    scottG3821YP
    May 2023 3 contributions
    Old French decor and quaint, this small hotel is in a great location in the French Quarter... Place is a bit worn but clean... 21st Amendment bar was lively with a good little jazz band and good drinks at reasonable prices...
  • rnbrandee
    rnbrandee
    May 2023 4 contributions
    ...It has a real New Orleans feel to it... Other than that, we loved the bar, loved the decor, and the location could not be beat for the price point...
  • Basan
    Basan
    May 2023 72 contributions
    ...The rooms were clean, spacious and well thought out, with good comfortable beds and nice toiletries...
  • G6266JCcarole
    G6266JCcarole
    May 2023 1 contribution
    ...The lobby is also quite nice...
  • vpcase
    vpcase
    Apr 2023 25 contributions
    ...Bar Vin very warm and inviting as well as the breakfast area...
  • Bluebird9191964
    Bluebird9191964
    Mar 2023 1 contribution
    ...Nicely furnished room, courtyard with fountain...
  • Dreamadream23
    Dreamadream23
    Feb 2023 2 contributions
    ...We loved the look of the hotel and really looked forward to our stay... While the room was a decent size and had some lovely touches like a mini fridge and robes, the room was not to the standard I’d expect from a deluxe room...
  • Robin B
    Robin B
    Jan 2023 354 contributions
    ...We loved the theming and overall atmosphere... The room was clean and comfortable with a small, but nice bathroom... We had a lovely time there enjoying drinks and the live music...
  • Michael S
    Michael S
    Jan 2023 45 contributions
    ...connecting jazz club was AWESOME!...
  • Sandiejb
    Sandiejb
    Dec 2022 3 contributions
    ...The rooms were comfortable and the bathrooms nice... The bar was nice, with a pleasant little courtyard on Bienville...
  • NewYorkScout
    NewYorkScout
    Oct 2022 11 contributions
    ...But being one-half block from Bourbon Street means that you hear every band, drummer, and person yelling and talking on Bourbon Street...
  • Carmel S
    Carmel S
    Oct 2022 30 contributions
    ...The courtyard is beautiful and we also enjoyed Patrick’s Vin Bar...
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Rooms
Comfortable
Rooms often have problems with mold and mildew smell, but they are also frequently described as comfortable, clean, and spacious.
  • Kim
    Kim
    Aug 2023 14 contributions
    ...Our room, which over looked the interior courtyard, was roomy and comfortable with all the amenities needed, especially enjoyed the bathrobes...
  • ruccius2
    ruccius2
    Aug 2023 1 contribution
    ...However, we loved everything else about the room and hotel! It was lovely and even with it being so close to Bourbon St, the room was decently soundproof...
  • fengbeiling
    fengbeiling
    Aug 2023 1 contribution
    ...But very clean, safe room and friendly staff who gave me ear plugs to block all the night music noise...
  • vmorni720744
    vmorni720744
    Jul 2023 1 contribution
    ...French quarter Hotel but in the perfect location of everything... I loved how when you walked out your room you were able to walk around it everytime... The room I had felt very private and quiet... The bed was comfortable, the shower was perfect, and all the amenities were just right...
  • Bill F
    Bill F
    Jul 2023 56 contributions
    We stayed at the Mazarin for three nights... Rooms are not fancy but clean and comfortable... I would suggest a room on the interior as the street noise is loud most he night...
  • Cosmo S
    Cosmo S
    Jul 2023 2 contributions
    ...The room smelled musty and of mildew...
  • Top Knife
    Top Knife
    Jul 2023 30 contributions
    Great location, comfortable bed, large spacious room, clean bathroom, awesome shower!...
  • Antoinette McCune
    Antoinette McCune
    May 2023 7 contributions
    ...I booked a king room with a balcony, I made the reservation at 10:20am and checked in at 10:45am that same day. I walked into the room and immediately felt sick, the room smelled terribly of mildew and smoke... I went downstairs and explained this to the front desk lady and was given another room to try out... I asked that I not be charged and she told me that I would have to pay the one night room rate because I am canceling within 72hrs... I made the reservation within an hour of all this happening and was only canceling because of the horrible smell of their rooms... My intention was to relax and enjoy the memories I had of him in the city but also to relax in the room... There was no way I could have relaxed in that room with the way it smelt, just being in it for a few seconds I felt sick...
  • G6266JCcarole
    G6266JCcarole
    May 2023 1 contribution
    ...Rooms were large, very nice and comfortable... We had 2 rooms, one for my husband and me and one for our two grown sons, and we were all pleased with the rooms...
  • scottG3821YP
    scottG3821YP
    May 2023 3 contributions
    ...Old French decor and quaint, this small hotel is in a great location in the French Quarter. Room and bathroom were bigger than I expected (especially in the Quarter and comfortable... Would recommend as one of the better hotels and of good value...
  • vpcase
    vpcase
    Apr 2023 25 contributions
    ...Rooms were clean bathrooms very clean linens fresh everyday...
  • Christey R
    Christey R
    Mar 2023 5 contributions
    ...The rooms are very dark and smell moldy...
  • Amy A
    Amy A
    Mar 2023 4 contributions
    ...Our room (312) had a sizable break in the drywall in the corner. The entire room smelled musty - we checked the vents and clean air was being returned...
  • jakala215
    jakala215
    Mar 2023 12 contributions
    ...Our room was cleaned each day; not a spot of dust anywhere. The A/C was kept on and kept the room cool...
  • Tjs
    Tjs
    Mar 2023 296 contributions
    ...Well equipped room and surprisingly quiet... Small fitness room but decent equipment and very handy to use during our stay...
  • Dreamadream23
    Dreamadream23
    Feb 2023 2 contributions
    Myself and my partner stayed at Hotel Mazarin for a week... Unfortunately a couple of things really let our stay down... We stayed in a Deluxe King which advertised an ‘outdoor view’... While the room was a decent size and had some lovely touches like a mini fridge and robes, the room was not to the standard I’d expect from a deluxe room... Our biggest issue was the fact that during our 7 night stay, our room was visited by housekeeping personnel twice...
  • Robin B
    Robin B
    Jan 2023 354 contributions
    This is a quaint, boutique hotel located just a block off of Bourbon in the French Quarter... The room was clean and comfortable with a small, but nice bathroom...
  • danny d
    danny d
    Nov 2022
    ...Room and hotel had many issues - broken thermostat pumping cold air even set at 85 F, no desk in room, coffe pods not compatible with coffee maker, room keys stopped working, etc... It was like pulling teeth getting wildly indifferent desk staff to fix thermostat and fix room keys...
  • Toby B
    Toby B
    Nov 2022 5 contributions
    ...We originally booked into the Hotel le Marais... He went on to say that the Mazarin was a nicer hotel and was an “upgrade to the Marais.” We would be booked into the same level of room and would be provided with two breakfast coupons and two drink coupons for the 21st Amendment Bar for the inconvenience... The rooms smelled HORRIBLY of mildew... Every time we walked into our room we were grossed out by the smell... We traveled with friends that had also been moved to the Mazarin and their room also reeked of mildew... Our room was filthy upon arrival...
  • arlene q
    arlene q
    Sep 2022 1 contribution
    We arrived to our room it smelt musty... We weren’t in the room much of our 3 night stay... We thought we would have breakfast and hang out in the room until time to leave at 11:15 we had to leave the mold smell was so bad... Had a severe mold reaction from the air in the room for the next 2 days when returning home...
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Value
Reasonable
Travelers' opinions on the hotel's value are mixed. Some found it reasonable and good value for the location, while others felt it was overpriced and not worth the money.
  • Byron McDonald
    Byron McDonald
    Sep 2023 3 contributions
    ...Price is very good for a hotel in this location...
  • amwhite10456
    amwhite10456
    Aug 2023 1 contribution
    Not worth the money…..Though the hotel was right off Bourbon street, the accommodations were terrible... Adding to it, the hotel was lack-luster….not worth the money at all... I could have stayed at the Sheraton four points on Bourbon with a balcony view for literally $100 more, total...
  • Bill F
    Bill F
    Jul 2023 56 contributions
    ...It is not vey plush or fancy but a good value for the money. We could have paid $0/night more across the street at the Sonesta but decided to spend the savings on eating out at the fine dining close by...
  • Top Knife
    Top Knife
    Jul 2023 30 contributions
    ...Food seemed reasonably priced although we didn't eat here...
  • Dee06K
    Dee06K
    Jun 2023 1 contribution
    ...The parking is pricey, but that is pretty much my only negative...
  • Antoinette McCune
    Antoinette McCune
    May 2023 7 contributions
    ...I told the front desk lady Almetha (probably spelt wrong), who said she was the manager on duty, that this was not going to work out and I wanted to check out. I asked that I not be charged and she told me that I would have to pay the one night room rate because I am canceling within 72hrs...
  • cugdrq4hpk
    cugdrq4hpk
    May 2023 1 contribution
    ...Valet parking was well worth the money...
  • rnbrandee
    rnbrandee
    May 2023 4 contributions
    This small boutique hotel is in the perfect location!... Other than that, we loved the bar, loved the decor, and the location could not be beat for the price point...
  • scottG3821YP
    scottG3821YP
    May 2023 3 contributions
    Old French decor and quaint, this small hotel is in a great location in the French Quarter... 21st Amendment bar was lively with a good little jazz band and good drinks at reasonable prices... Would recommend as one of the better hotels and of good value...
  • G6266JCcarole
    G6266JCcarole
    May 2023 1 contribution
    Lovely historic property with very nice courtyard... The staff is terrific and they gave us coupons for half off the first drink at a bar (21st Amendment) in the back of the block, which we really enjoyed...
  • tracym32023
    tracym32023
    Apr 2023 1 contribution
    ...Room was nice (premium king) , bed was comfy and everything is within walking distance...
  • Jeff F
    Jeff F
    Apr 2023 15 contributions
    We stayed here for 5 nights during French Quarter Fest... Front desk staff asked me how our stay was and when I answered she ignored me...
  • Tjs
    Tjs
    Mar 2023 296 contributions
    ...It is perfectly located right by Bourbon Street... The hotel does debit your credit card around $250 which I thought was a bit odd and also inconvenient but it seems to be the way here...
  • Bluebird9191964
    Bluebird9191964
    Mar 2023 1 contribution
    ...1/2 price cocktails at 21st Amendment and free glass of wine at Patrick’s...
  • Josh L
    Josh L
    Jan 2023 136 contributions
    ...But, the noise from Bourbon Street is a small price to pay for the convenience and charm of this hotel...
  • Michael S
    Michael S
    Jan 2023 45 contributions
    ...1 room was much bigger than the other and had a huge window - same price for rooms...not cool... On site restaurant was ok, but overpriced...
  • Robin B
    Robin B
    Jan 2023 354 contributions
    This is a quaint, boutique hotel located just a block off of Bourbon in the French Quarter...
  • Sandiejb
    Sandiejb
    Dec 2022 3 contributions
    ...Be prepared to pay $45 a night for valet parking... Not inexpensive, but nothing is inexpensive in The French Quarter!...
  • Toby B
    Toby B
    Nov 2022 5 contributions
    My husband and I returned from four nights at the Hotel Mazarin and we were extremely disappointed... We will steer clear of ALL J Collection hotels in the future as we were clearly lied to by Mark the Area Director of Sales and Marketing...
  • danny d
    danny d
    Nov 2022
    I rarely write reviews but this was a truly bad hotel experience. I recommend hotel Mazarin be avoided especially when there are many good hotels near by...
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Cleanliness
Spotless
Overall, the hotel is highly praised for its cleanliness, with many guests appreciating the cleanliness of the rooms, bathrooms, and linens. Some minor issues with housekeeping were mentioned.
  • mburri2023
    mburri2023
    Aug 2023 1 contribution
    ...The housekeeping staff was very responsive, and it was within easy walking distance of everything...
  • fengbeiling
    fengbeiling
    Aug 2023 1 contribution
    ...But very clean, safe room and friendly staff who gave me ear plugs to block all the night music noise...
  • hgd1969
    hgd1969
    Aug 2023 32 contributions
    ...Clean, spacious, comfortable rooms...
  • jbolto594242
    jbolto594242
    Aug 2023 1 contribution
    Clean and quaint little hotel...
  • Top Knife
    Top Knife
    Jul 2023 30 contributions
    Great location, comfortable bed, large spacious room, clean bathroom, awesome shower!...
  • 76Jewel
    76Jewel
    Jul 2023 1 contribution
    ...Room was clean, spacious and comfortable...
  • Bill F
    Bill F
    Jul 2023 56 contributions
    ...Rooms are not fancy but clean and comfortable...
  • Dee06K
    Dee06K
    Jun 2023 1 contribution
    ...The rooms are clean and the staff are friendly...
  • Basan
    Basan
    May 2023 72 contributions
    ...The rooms were clean, spacious and well thought out, with good comfortable beds and nice toiletries... The outside patio was lovely and Street noise was kept to a minimum due to the excellent lay out of the hotel...
  • scottG3821YP
    scottG3821YP
    May 2023 3 contributions
    ...Place is a bit worn but clean...
  • eracine
    eracine
    May 2023 5 contributions
    Staff here is friendly and helpful and the rooms are nicely maintained...
  • Resort25157801535
    Resort25157801535
    May 2023 2 contributions
    ...It was clean and the staff was beyond friendly...
  • larrysrk
    larrysrk
    Apr 2023 1 contribution
    ...The hotel was clean and the room was amazing The only problem we ran into was during check in and check out the person on duty seemed to be more interested in her personal calls than us...
  • CA59
    CA59
    Apr 2023 4 contributions
    ...Cleaning staff doing very good job...
  • vpcase
    vpcase
    Apr 2023 25 contributions
    ...Rooms were clean bathrooms very clean linens fresh everyday...
  • jakala215
    jakala215
    Mar 2023 12 contributions
    ...Our room was cleaned each day; not a spot of dust anywhere... The bed was very comfortable and having bathroom sinks outside of the toilet and shower was very convenient...
  • Robin B
    Robin B
    Jan 2023 354 contributions
    ...The room was clean and comfortable with a small, but nice bathroom...
  • briandavidcooper
    briandavidcooper
    Oct 2022 27 contributions
    ...The hotel is clean and safe and beautiful...
  • John H
    John H
    Sep 2022 10 contributions
    Excellent staff, clean facilities, great location, everything you would expect for a pleasant visit to New Orleans...
  • DianeN414
    DianeN414
    Sep 2022 32 contributions
    Hotel wasdveryclean beds were comfortable...
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Noise level
Noisy
Many travelers indicate that the hotel can be quite noisy, particularly for rooms facing the street. However, some guests found the noise levels tolerable or appreciated the hotel's measures to mitigate noise.
  • mburri2023
    mburri2023
    Aug 2023 1 contribution
    ...Although the view from the rooms with balconies is lovely, I would recommend the interior rooms; the ambient noise from Bourbon Street can be overwhelming...
  • fengbeiling
    fengbeiling
    Aug 2023 1 contribution
    ...But very clean, safe room and friendly staff who gave me ear plugs to block all the night music noise...
  • Bill F
    Bill F
    Jul 2023 56 contributions
    ...I would suggest a room on the interior as the street noise is loud most he night...
  • 76Jewel
    76Jewel
    Jul 2023 1 contribution
    Great place close to Bourbon Street without all the noise...
  • G6266JCcarole
    G6266JCcarole
    May 2023 1 contribution
    ...If you’re sensitive to noise, it might not be the best choice, but we didn’t have major issues with that even on a holiday weekend...
  • Basan
    Basan
    May 2023 72 contributions
    ...The outside patio was lovely and Street noise was kept to a minimum due to the excellent lay out of the hotel...
  • Robin B
    Robin B
    Jan 2023 354 contributions
    ...Even with our windows shut up tight for the night, the noise was pretty much non-stop...
  • Josh L
    Josh L
    Jan 2023 136 contributions
    ...But, the noise from Bourbon Street is a small price to pay for the convenience and charm of this hotel...
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Service
Inconsistent
The service at the hotel received mixed reviews, with many praising the staff as friendly and helpful, while some described instances of inattentiveness and neglect.
  • mburri2023
    mburri2023
    Aug 2023 1 contribution
    ...The housekeeping staff was very responsive, and it was within easy walking distance of everything...
  • Kim
    Kim
    Aug 2023 14 contributions
    ...Upon arrival, we were warmly greeted by William who was friendly, efficient and informative... A thank you to bartender Bailey who was engaging and attentive... Checkout was also efficient with friendly staff and the valet was quick and helpful...
  • fengbeiling
    fengbeiling
    Aug 2023 1 contribution
    ...But very clean, safe room and friendly staff who gave me ear plugs to block all the night music noise...
  • vmorni720744
    vmorni720744
    Jul 2023 1 contribution
    ...Looking at the reviews and going back and forth I was so happy I stayed here... I loved how when you walked out your room you were able to walk around it everytime... Stacy and Mrs.Carleen were wonderful at the front desk... They always made sure that I was good and helped with where the best places to eat were and or to visit... The bed was comfortable, the shower was perfect, and all the amenities were just right... I highly recommend anyone to stay at this hotel and this would be my first choice for when I return...
  • JGP1234
    JGP1234
    Jun 2023 1 contribution
    ...The next morning when we asked the front desk about it she said that it happens all the time and blamed the humidity...
  • rachelwiener244
    rachelwiener244
    Jun 2023 1 contribution
    ...The Staff were extremely friendly and made great recommendations...
  • serics232463
    serics232463
    May 2023 1 contribution
    ...Glen, the concierge, was exceptional in getting us into restaurants and coming up with some different ideas for seeing the sights. Zoe, the bartender in the bar Patrick is a real pro and also able to advise on where to eat and listen to music...
  • Antoinette McCune
    Antoinette McCune
    May 2023 7 contributions
    ...I booked a king room with a balcony, I made the reservation at 10:20am and checked in at 10:45am that same day... I went downstairs and explained this to the front desk lady and was given another room to try out... I asked that I not be charged and she told me that I would have to pay the one night room rate because I am canceling within 72hrs... The lady at the concierge desks was very nice and brought me over tissues but the front desk lady was horrible...
  • eracine
    eracine
    May 2023 5 contributions
    Staff here is friendly and helpful and the rooms are nicely maintained... Big disappointment was breakfast which isn't available most days and is rather poor when it is...
  • Dave B
    Dave B
    May 2023 4 contributions
    ...Had miscommunication over replacement of towels but that was resolved satisfactorily. Staff was friendly, accomodating and knowledgable...
  • cugdrq4hpk
    cugdrq4hpk
    May 2023 1 contribution
    ...Hotel staff was friendly and helpful. Valet parking was well worth the money...
  • Jeff F
    Jeff F
    Apr 2023 15 contributions
    ...So we went to breakfast around the corner... Front desk staff asked me how our stay was and when I answered she ignored me... She then offered to reserve a taxi for us later in the afternoon of our departure day and then forgot to do so...
  • CA59
    CA59
    Apr 2023 4 contributions
    ...There was no bell staff to help with luggage, etc... Miss Brittany at front desk was extremely helpful and accommodating... Mark Wilson helped me with my room arrangements/reservation... Overall really very good from start to finish...
  • Cfeinberg
    Cfeinberg
    Mar 2023 130 contributions
    ...Every worker has the true aloha spirit .The rooms are large with plenty of quality furniture to store your clothing and charging devices...
  • danny d
    danny d
    Nov 2022
    ...It was like pulling teeth getting wildly indifferent desk staff to fix thermostat and fix room keys... For example, when the keys stopped working on our last day early AM (check out is at noon), we asked for new ones and the desk staff said “while you’re checking out anyways right?” We were like yes… but also we’d like to get our stuff from the room?...
  • Toby B
    Toby B
    Nov 2022 5 contributions
    My husband and I returned from four nights at the Hotel Mazarin and we were extremely disappointed... He went on to say that the Mazarin was a nicer hotel and was an “upgrade to the Marais.” We would be booked into the same level of room and would be provided with two breakfast coupons and two drink coupons for the 21st Amendment Bar for the inconvenience... The only saving grace of this hotel is that the people working the front desk could not have been nicer...
  • Chad E
    Chad E
    Nov 2022 1 contribution
    ...It was late so we decided to go to bed and address it in the morning. Actually, we tried to call the front desk, but the phone in our room didn’t work... Woke up the next morning and talked to the lady at the front desk who said she’d send up a maintenance guy... A few hours later, I walk into the room and see the maintenance guy who tells me it’s going to be a while on the toilet because he has to get some bolts... A trip back down to the front desk because still no phone and now they move me... They move me to a much smaller room and hand me two drink tickets...
  • briandavidcooper
    briandavidcooper
    Oct 2022 27 contributions
    ...We were assigned Room 201 upon arrival... We were assigned a new room this next morning and the remainder of our stay was perfect... Staff was friendly and helpful, couldn't really ask for much more...
  • John H
    John H
    Sep 2022 10 contributions
    ...Excellent staff, clean facilities, great location, everything you would expect for a pleasant visit to New Orleans. It is so nice these days to experience a hotel staff that cares about their guests and their jobs... Everyone here was exceptionally friendly and capable, particularly William at the front desk who went above and beyond in arranging our pedi-cab ride for the evening...
  • lib
    lib
    Sep 2022 1 contribution
    I stayed here for one night and absolutely loved it. Upon check in we were offered two free drink passes for the bar inside the hotel right by the courtyard... Everyone we met was very helpful and friendly...
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Amenities
Satisfactory
Guests generally appreciate the amenities offered by the hotel, mentioning its comfortable rooms, beautiful courtyards, convenient location, and bars. However, some suggest room for improvement with maintenance and service.
  • mburri2023
    mburri2023
    Aug 2023 1 contribution
    ...The housekeeping staff was very responsive, and it was within easy walking distance of everything...
  • Kim
    Kim
    Aug 2023 14 contributions
    For us, Hotel Mazarin was the perfect location with easy access to restaurants and shops in the French Quarter, especially Royal, Chartres & Decatur Streets... Upon arrival, we were warmly greeted by William who was friendly, efficient and informative... Our room, which over looked the interior courtyard, was roomy and comfortable with all the amenities needed, especially enjoyed the bathrobes... If the weather had been less hot, we would have enjoyed coffee and reading in the courtyard... We enjoyed both bars however Patrick’s was our favorite with the cozy, old lounge environment... A thank you to bartender Bailey who was engaging and attentive... The 21st Amendment offers delicious cocktails, live music and street view... Checkout was also efficient with friendly staff and the valet was quick and helpful...
  • amwhite10456
    amwhite10456
    Aug 2023 1 contribution
    ...I could have stayed at the Sheraton four points on Bourbon with a balcony view for literally $100 more, total. Sheraton also had much better rooms and overall hotel accommodations!...
  • Cosmo S
    Cosmo S
    Jul 2023 2 contributions
    ...Location is great and walking distance to everything in the quarter... I parked in 1 of 2 guest parking areas, settled in our room, left for food and drinks, and when we returned 3 or so hours later… car was still not parked in valet garage... The TV was smaller than many other hotels and the remote control was old and broken (the cover for the batteries was missing)...
  • Bill F
    Bill F
    Jul 2023 56 contributions
    ...Great location as it is within a block of great restaurants... Rooms are not fancy but clean and comfortable... We used the valet service and decided to drive to the other destinations further than 5-10 blocks... The valet parking was efficient when we needed to get our car...
  • vmorni720744
    vmorni720744
    Jul 2023 1 contribution
    ...Looking at the reviews and going back and forth I was so happy I stayed here. French quarter Hotel but in the perfect location of everything... I loved how when you walked out your room you were able to walk around it everytime... They always made sure that I was good and helped with where the best places to eat were and or to visit... The bed was comfortable, the shower was perfect, and all the amenities were just right... I highly recommend anyone to stay at this hotel and this would be my first choice for when I return...
  • ljt8dt8vjw
    ljt8dt8vjw
    Jun 2023 1 contribution
    Hotel Mazarin is in a prime spot of the French Quarter. Bourbon street, restaurants and bars are all within walking distance including casinos and cafés... The shower has plenty of water pressure, massages your body as you shower...
  • EB S
    EB S
    Jun 2023 2 contributions
    ...The Mazarin is my first and best lodging choice when visiting the French Quarter. Staff and facilities are all truly exceptional people... I'm keenly fond of the barkeepers and variety of live music at 21st Amendment at La Louisiane...
  • serics232463
    serics232463
    May 2023 1 contribution
    ...Glen, the concierge, was exceptional in getting us into restaurants and coming up with some different ideas for seeing the sights. Zoe, the bartender in the bar Patrick is a real pro and also able to advise on where to eat and listen to music... The hotel is charming, with a pretty courtyard... Perfect location for seeing the Quarter and getting around...
  • Antoinette McCune
    Antoinette McCune
    May 2023 7 contributions
    ...I booked a king room with a balcony, I made the reservation at 10:20am and checked in at 10:45am that same day... The lady at the concierge desks was very nice and brought me over tissues but the front desk lady was horrible...
  • scottG3821YP
    scottG3821YP
    May 2023 3 contributions
    ...Old French decor and quaint, this small hotel is in a great location in the French Quarter. Room and bathroom were bigger than I expected (especially in the Quarter and comfortable... Staff was fantastic, as they were very friendly and intent on providing good service... 21st Amendment bar was lively with a good little jazz band and good drinks at reasonable prices... Would recommend as one of the better hotels and of good value...
  • eracine
    eracine
    May 2023 5 contributions
    Staff here is friendly and helpful and the rooms are nicely maintained. The 21st Amendment is a good bar with very good entertainment nightly and very good bar tenders... Go up the block and you'll find plenty of good breakfast spots (Fleur de Lis, etc.)...
  • larrysrk
    larrysrk
    Apr 2023 1 contribution
    ...The hotel was clean and the room was amazing The only problem we ran into was during check in and check out the person on duty seemed to be more interested in her personal calls than us...
  • Cfeinberg
    Cfeinberg
    Mar 2023 130 contributions
    ...Every worker has the true aloha spirit .The rooms are large with plenty of quality furniture to store your clothing and charging devices. The elevators are quick and the courtyard is very large with trees and lots of tables...
  • jakala215
    jakala215
    Mar 2023 12 contributions
    ...They made our stay pleasant from before departing to New Orleans until the moment we had to depart. The staff works in a lovely building with a beautiful courtyard... The hotel is perfectly located for walking everywhere... There is a bar plus breakfast was delicious... Our room was cleaned each day; not a spot of dust anywhere... The A/C was kept on and kept the room cool... The bed was very comfortable and having bathroom sinks outside of the toilet and shower was very convenient... Water is plentiful and there is a small refrigerator to keep it cool... We even fit a bottle of wine inside it!... Maybe request the second floor?...
  • Bluebird9191964
    Bluebird9191964
    Mar 2023 1 contribution
    Lovely hotel in French Quarter... Nicely furnished room, courtyard with fountain... 1/2 price cocktails at 21st Amendment and free glass of wine at Patrick’s...
  • Robin B
    Robin B
    Jan 2023 354 contributions
    This is a quaint, boutique hotel located just a block off of Bourbon in the French Quarter... We had a small balcony with a view of the courtyard... The room was clean and comfortable with a small, but nice bathroom... There are 2 bars on site, but we only tried the 21st Amendment bar... We had a lovely time there enjoying drinks and the live music... There are plenty of bars, restaurants, and shops within walking distance...
  • danny d
    danny d
    Nov 2022
    ...It was like pulling teeth getting wildly indifferent desk staff to fix thermostat and fix room keys...
  • Toby B
    Toby B
    Nov 2022 5 contributions
    ...He went on to say that the Mazarin was a nicer hotel and was an “upgrade to the Marais.” We would be booked into the same level of room and would be provided with two breakfast coupons and two drink coupons for the 21st Amendment Bar for the inconvenience...
  • John H
    John H
    Sep 2022 10 contributions
    Excellent staff, clean facilities, great location, everything you would expect for a pleasant visit to New Orleans... Everyone here was exceptionally friendly and capable, particularly William at the front desk who went above and beyond in arranging our pedi-cab ride for the evening...
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gmjordan wrote a review Nov 27
Kenilworth, Illinois43 contributions
We had a great trip to New Orleans over Thanksgiving weekend. We decided to stay at the Hotel Mazarin because we wanted to be in the French Quarter in a historic building. We were happy with our decision, in addition to a great location, the warm and friendly front desk staff made us feel welcome. Carleen greeted us when we arrived with her big smile and made us feel very welcome. Stacy (sp?) and Sophia (sp?) also were wonderful. Although it was a busy weekend, we stayed in room 414 at the back of the hotel and it was very quiet. For those who want more action there are some rooms in the front with balconies. Took Cadillac Jeff (retired schoolteacher) to the airport in his big clean Escalade. Please DM me if you want his information. We definitely recommend both the hotel and the driver.
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Date of stay: November 2023
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Trip type: Traveled with family
Room Tip: Seems to be quieter in the back and up high.
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Jenn C wrote a review Jun 2023
Orange Co13 contributions
Hotel's Favorite
The young lady that checked us in upon arrival was amazing. She went obove & beyond to make sure we felt welcomed. I had a document I needed to print, she walked me over to the business center/room, got me logged in & my document printed. Overall she was very helpful, more than any other employee during our stay. I'm sad I didn't get her name as I would loved to have let management know about what a great job she did
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Date of stay: June 2023
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Rodney P wrote a review Nov 27
Fort Worth, Texas30 contributions
Perfect location...not to close but easy to walk to anything! Rooms are nicely appointed. Staff was prompt, friendly and helpful. This was our second time at the Hotel Mazarin and loved it even more! Would highly recommend!
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Date of stay: November 2023
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Michael G wrote a review Nov 24
12 contributions
We stayed 4 nights and enjoyed it. The rooms were spacious and comfortable and the staff were very helpful. The adjoining cocktail bar was nice but very loud (live music) and the adjoining wine bar was comfortable and had a great atmosphere. We enjoyed staying here a lot. Our only problem was that they took a large amount of money from our account that we can’t account for and two weeks later we are still trying to get this re-embursed or sorted out. A phone call to the hotel gave us no satisfaction at all so hopefully it will be sorted out soon. They also charged us about $35 for a movie that we didn’t watch ( unbelievable price for a movie) !!!!!!!!
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Date of stay: November 2023Trip type: Traveled with family
Room Tip: Don’t even click on the in house movies, they are ridiculously expensive. We opened the menu and...
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SandraEMiami wrote a review Nov 24
Miami, Florida1 contribution
Wonderful stay! It was just what we were looking for, the history, the ambience of the courtyard, a beautiful spacious room with vintage decor style, and walking distance to everything. I liked the little details, there was even a pamphlet in our room to tell us about Cardinal Mazarin, which was a very interesting read. We were happy about the complimentary water bottles at the lobby-that was a nice extra as we came in at night. Will at the front desk was very helpful and friendly. He recommended we go to the 21st amendment bar for some great live jazz and he was spot on, it was an awesome time and we went twice for the music and the cocktails were quality. thank you!
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Date of stay: November 2023
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Tori L wrote a review Nov 13
Celebration, Florida60 contributions
Moderate hotel in the middle of all the action. Bedding needs updating. Rooms are tiny if you book the Deluxe. Good hotel for groups. Very friendly staff. Everything you need is walkable but we would have preferred to stay closer to the upscale areas.
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Date of stay: November 2023
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dkane612979 wrote a review Nov 11
Otis Orchards, Washington1 contribution
Amazing location 1/2 block from Bourbon street. Close to everything. The hotel is very nice with a wonderful courtyard. Free water helps on hot days. Close to all the acción but still quien enough. Would definitely stay again
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Date of stay: November 2023
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SusanK72023 wrote a review Nov 11
1 contribution
Great hotel. It's in a wonderful location in the French Quarter. Easy walk to everything. The weekday rates are very reasonable for this type of accommodations. The breakfast and 2 bars had great selections and very professional bartenders.
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Date of stay: November 2023
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3ds1u6lkb4 wrote a review Nov 11
Boca Raton, Florida1 contribution
great location but still quite sleeping. Loved the courtyard. front desk was very helpful. Waitress in breakfast area was short of help but still did well. Room was a good size and bathroom was large as well.
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Date of stay: November 2023
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Durbanite & World Traveller wrote a review Nov 8
SA6 contributions
In order to make sure I was being fair, I re-read the existing reviews of this hotel before writing mine. It's interesting to note the vast gap between guests who were deeply satisfied and those who were unsatisfied. Although the management called me to help redeem the place after I sent them a detailed email about my dissatisfaction, I am one of the people who unfortunately had a less-than-average stay here. It's also interesting to note that those who were dissatisfied, described the front desk staff as the problem....which is exactly what I too experienced. Unfriendly, unkind, unhelpful. Borderline-rude. Additionally, the room was surprisingly small, by almost any standard (I travel a huge amount & had just come in from New York City where hotel rooms are notoriously small). My room wasn't cleaned on the first of the three days I was there and when I reported it, I was asked if I'd left a DO NOT DISTURB sign on my door. Really? On the second day, my room WAS cleaned, but the bottled water wasn't replenished as is promised. When I reported that, I was told, quite unprofessionally "if you need water, there is some in the lobby". By the time of my departure, I left wondering if these people realised that they were in fact working in the hospitality industry. I do not recommend this hotel at all & regret my decision to stay there. The only reason for a 2-star rating and not less, is because it is located a half a block from Bourbon Street if that's your vibe.
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Date of stay: November 2023
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Trip type: Traveled solo
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PRICE RANGE
$132 - $251 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
saint louis new orleans, hotel saint louis
LOCATION
United StatesLouisianaNew OrleansFrench Quarter
NUMBER OF ROOMS
102
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HOTEL MAZARIN BY J COLLECTION HOTELS - Updated 2023 Prices & Reviews (New Orleans, LA)

Frequently Asked Questions about Hotel Mazarin by J Collection Hotels
Which popular attractions are close to Hotel Mazarin by J Collection Hotels?
Nearby attractions include The Escape Game New Orleans (0.2 miles), New Orleans Secrets (0.3 miles), and Destination Kitchen (0.2 miles).
What are some of the property amenities at Hotel Mazarin by J Collection Hotels?
Some of the more popular amenities offered include free wifi, a lounge, and a fitness center.
Which room amenities are available at Hotel Mazarin by J Collection Hotels?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Mazarin by J Collection Hotels?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at Hotel Mazarin by J Collection Hotels?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Hotel Mazarin by J Collection Hotels?
Conveniently located restaurants include Daisy Dukes French Quarter, GW Fins, and Oceana.
Are there opportunities to exercise at Hotel Mazarin by J Collection Hotels?
Yes, guests have access to a fitness center during their stay.
Is Hotel Mazarin by J Collection Hotels located near the city center?
Yes, it is 0.7 miles away from the center of New Orleans.
Are any cleaning services offered at Hotel Mazarin by J Collection Hotels?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Mazarin by J Collection Hotels offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Mazarin by J Collection Hotels?
The staff speaks multiple languages, including English and Spanish.