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The Westin New Orleans Canal Place

Traveler (628)
Room & Suite (464)
Dining (45)
  • Excellent32%
  • Very good39%
  • Average18%
  • Poor7%
  • Terrible4%
Travelers talk about
“floor lobby”(45 reviews)
“heavenly bed”(27 reviews)
“high end mall”(17 reviews)
Free Wifi
Breakfast Available
Non-Smoking Hotel
Room Service
4 Star Hotel
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Offers from The Westin New Orleans Canal Place
Special Offer: Breakfast for 2 Included
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Mar 27Mar 28
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,732)
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All reviewsfloor lobbyheavenly bedhigh end mallgreat locationfrench quartera river view roomrooftop poolharrah's casinobourbon streethotel lobbyparking garageself parkguest roomsconvention centerjackson squarewarehouse districtmardi gras
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881 - 885 of 1,666 reviews
Reviewed January 3, 2015 via mobile

I loved the stay here. The location is excellent - right next to the Mississippi river and close to the French quarter. You can also take the street car (walkable from the hotel) and get around the city. The rooms were excellent - neat, spacious...More

Thank DMulan
Response from Brian A, Manager at The Westin New Orleans Canal PlaceResponded January 13, 2015

Thanks for staying with us and for the endorsement! The staff works hard to make our guests feel welcome. i'll be sure to our team members see your comments. We're glad you enjoyed being so close to most of New Orleans popular attractions and restaurants....More

Reviewed January 2, 2015 via mobile

Im not a picky person except for the comfort of the bed. The bed was awful. I don't know what happened to this bed. It was stiff as a board causing my girlfriend and I to have awful sleep and backaches. The pillows were terrible....More

2  Thank Anthony A
Response from Brian A, Manager at The Westin New Orleans Canal PlaceResponded March 2, 2015

Thanks for your honest feedback. I'm sorry that you didn't feel the bed was as comfortable as you would have liked. The beds are relatively new. As for your comment regarding the flat-screen televisions, I'm pleased to say that we have installed our first shipment...More

Reviewed December 31, 2014

We have stayed at multiple Westins and Sheratons. This Westin is not nearly as nice. The location is great and the lobby is gorgeous. The room however is a dressed up average hotel. The room size is large, but the bathroom is not what I'd...More

3  Thank rhettkiner
Reviewed December 31, 2014 via mobile

Everything about the Westin was great, the, rivery front view was awesome! Room was a king, very roomy. The only negative...wifi was very intermittent and unfortunately I had almost no cell Internet in room. I would definitely stay here again.More

Thank Ray W
Response from Brian A, Director of Sales at The Westin New Orleans Canal PlaceResponded January 20, 2015

We appreciate the feedback and are glad you chose to stay with us. Thanks for the positive comments on the hotel and our location. I'm sorry you had trouble with the WiFi. We offer multiple speeds and often receive high marks, even during heavy usage....More

Reviewed December 30, 2014

After a few nights at the Sheraton, we moved to the Westin- it was supposed to be a treat to ourselves, since the Westin looked gorgeous in the pictures. Actually, I don’t know that it was any better than the Sheraton. It’s closer to the...More

1  Thank C0rnMuffin
Response from Brian A, Director of Sales at The Westin New Orleans Canal PlaceResponded March 2, 2015

We're glad you gave us a try. Thank you for acknowledging the wonderful river views. The Sheraton and Westin are both located across the street from the French Quarter. We are closer to Jackson Square, French Market, and the river, while the Sheraton enjoys a...More

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Awards & Recognition
Certificate of Excellence
Top amenities
Room Service
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Fitness Center with Gym / Workout Room
Price range
$163 - $501 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Luxury Hotel in New Orleans
#52 Romantic Hotel in New Orleans
#61 Business Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms
Price range
$163 - $501 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Luxury Hotel in New Orleans
#52 Romantic Hotel in New Orleans
#61 Business Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (628)
Room & Suite (464)
Dining (45)
Pool & Beach (25)
Amenities (45)
Business Center & Event Rooms (8)
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
Questions & Answers
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February 27, 2018|
AnswerShow all 8 answers
Response from Denise O | Reviewed this property |
I used the valet without any problems
November 26, 2017|
AnswerShow all 6 answers
Response from Duckdodgers850 | Reviewed this property |
Casino is across the street. Not sure about the parking but you aren't wrong cause parking ain't cheap at the Westin!
Room Tips
"Stay at another location. The hotel's own reviews on their web site are not favorable."
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"Ask for a room facing the French Quarter"
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"Pet friendly...ask for a river view."
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"Don't get a room ending in 01 or 32"
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