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The Westin New Orleans Canal Place

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The Westin New Orleans Canal Place
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1,495 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin New Orleans Canal Place
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Showing 1,440: English reviews
Reviewed May 26, 2015 via mobile

I think the Westin is a great choice. Big rooms and bathrooms with wonderful views. I had a lovely room on the 27th floor. The bathroom did show a bit of wear. Great beds, Starbucks coffee in your room. I asked for a feather free room and it ready for an early check in. Every staff member was friendly-the front...

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Thank Brooklyntraveling
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Brooklyntraveling, Thank you for posting another review of your most recent stay at The Westin New Orleans Canal Place. We are glad to hear that the staff is consistently friendly and helpful and that they also regularly use your name. Thanks for your continued support of our hotel and for sharing your experiences with others. If you are staying with...

Reviewed May 26, 2015

For the most part this was what I would expect from Westin. The hotel itself feels a bit older, not as modern. It's located above and connected to a shopping mall, which made it a bit difficult to find when getting dropped off by a cab on a corner and making my way through the mall.

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Helpful?
Thank Rosie R
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Thank you for your 4 star rating. I understand how entering our building on the mall side could be a bit confusing. For future reference to you and other viewers that may read this, the main entrance to The Westin New Orleans Canal Place is located on 100 Rue Iberville Street (the opposite side of Canal). There, you will be...

Longview, Texas
Reviewed May 26, 2015

Excellent place to stay! Friendly and helpful staff! Rooms are clean, very nice, and spacious. Close to all the action in the French Quarter, but quiet at night. Beautiful views of the river. Highly recommend staying at the Westin!

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Thank Brent B
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Brent B, Thanks for sharing your experience of your recent stay at The Westin New Orleans Canal Place. We appreciate your endorsement and hope you'll choose us again on your next visit to New Orleans.

Eustis, Florida
Reviewed May 26, 2015

We recently visited New Orleans for a business function at the Westin at Canal Place. We upgraded to a suite on the 28th floor (the top floor is 29th, so we were really up there). The place was wonderful in every way. Large bedroom, lots of storage, very spacious bath area with ample counter space, large closet, plenty of towels,...

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Thank LeonaO1
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

LeonaO1, Thanks for sharing your experience from your recent stay. We are so glad that you enjoyed your visit and appreciate your comments toward the staff, and especially the Housekeeping team. They have arguably the most difficult job in the hotel and they will be glad to learn that you recognized them on TripAdvisor. Your tips to the other guests...

fort worth
Reviewed May 26, 2015

My stay was over Memorial Day and The hotel was mobbed. This has the best view in NOLA of the river from the lobby on 11th floor. The check-in staff is disorganized. restaurant has odd service. normally great. not this time.

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Thank ajpick1
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Thanks for your feedback regarding your recent stay. It seems that you've spent some time at the hotel before and I'm sorry that you found the hotel to be a bit chaotic. We work to staff appropriately during high occupancy days and it seems that we could have been a little more organized during your visit. I will share your...

Independence, Missouri, United States
Reviewed May 26, 2015

This is an excellent property in New Orleans. It is attached to a high-end shopping center with a movie theater. It's also directly across the street from Harrah's casino. The rooms are nicely appointed and I had a gorgeous view. The bed was comfortable as well. I highly recommend this hotel.

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Thank Jody B
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Thanks for the five-star review of your stay at The Westin New Orleans Canal Place. It seems that you enjoyed our location were able to sleep well in your Heavenly Bed. It seems that you made time to shop while you were with us. In addition to the Shops at Canal Place (lower three levels of the hotel), we hope...

Saint Joseph, Michigan
Reviewed May 26, 2015

We were first time visitors to New Orleans and really didn't know where to stay. We travel with two small dogs and after reading the reviews decided to stay at the Westin. I'm so glad we did! The hotel staff was very helpful, the rooms were clean, our pups were more than welcome and the location was just perfect! I...

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Thank Keln1409
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Thanks for your business and for sharing your experience at The Westin New Orleans Canal Place. We are glad to hear that you and your dogs enjoyed your first visit. We are indeed pet-friendly, which seems like it was why you chose us in the first place, but its nice to hear that you loved the location and a great...

Connecticut
Reviewed May 21, 2015

I went to school in New Orleans and married a guy from the city, so staying at a hotel in New Orleans (for a business trip) was a first for me! I chose the Westin because of the location. My room overlooked the Riverwalk and the Mississippi. I loved being able to hear the calliope on the steamboats play because...

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1Thank SLHohen
Wilmington, Delaware
Reviewed May 20, 2015

If you want to be a little further out from Bourbon Street, but near high end shopping, Westin is the place. The views from the main lobby are breathtaking. It's a good business venue for meetings. The rooms are fine, but for a non-smoking floor, I still kept smelling this lingering old smoke odor. The gym in the hotel is...

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Thank Susan C
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Thanks for your review of your recent stay at The Westin New Orleans Canal Place. Our location that overlooks the river and the French Quarter provides a relaxing, calm environment to rest after a long day of exploring the city, or also as you mentioned, to have serious business meetings without the interruptions of street noise that you might find...

Houston, Texas
Reviewed May 20, 2015

The Westin Canal Place always gives me the stay I expect. In all of my stays there, the rooms have always been clean and spacious and the staff very courteous (and accommodating!). The room service menu / restaurant menu offer good (if not very inspiring) options, but there are a number of good restaurants in the area. The workout room...

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Helpful?
Thank mollybyday
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Thanks for your review and for the positive comments on the hotel and staff. Our rooms are indeed spacious and are among the largest guestrooms in the city. Also, thanks for mentioning our WestinWORKOUT Fitness Studio. We just updated/ expanded it in late 2013 and it frequently receives high marks from our guests. We are constantly looking for ways to...

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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin New Orleans Canal Place is perched high above the city on the upper floors of Canal Place, which also features upscale retail such as Saks Fifth Avenue, LuluLemon, and Tiffany & Co. Guests enjoy spectacular views of the river and French Quarter from our lobby, River 127 restaurant, guestrooms, and meeting spaces in a relaxing environment where they experience our Six Pillars of Well-Being. ... more   less 

Additional Information about The Westin New Orleans Canal Place

Address: 100 Rue Iberville, New Orleans, LA 70130-1106
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $160 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin New Orleans Canal Place 4*
Number of rooms: 437
Reservation Options:
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Also Known As:
Westin New Orleans Canal Place Hotel New Orleans
New Orleans Westin
Westin Canal Place
Westin Hotel New Orleans
Hotel Style:
#21 Luxury Hotel in New Orleans
#52 Romantic Hotel in New Orleans
#61 Business Hotel in New Orleans
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Questions & Answers

Here's what travelers have asked, with answers from The Westin New Orleans Canal Place staff and other travelers.
41 questions
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Questions? Get answers from The Westin New Orleans Canal Place staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Riverview is nice - ask for a free upgrade”
 of 5 bubbles christineaY188JH, yesterday | Read review
“High floors have great views”
 of 5 bubbles brantleyb2015, 6 days ago | Read review
“Higher floors have better views”
 of 5 bubbles Positivity1117, 1 week ago | Read review
“View of the river.”
 of 5 bubbles PJGreen, 2 weeks ago | Read review
“Ask for a River view - it is amazing to see the large barges turning the corner in the river near the hotel”
 of 5 bubbles 442ronw, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question