Overall it is an average hotel. Location is nice and shopping is convenient. Parking had no problems and the 2 garage attendants were really nice. The front desk employees are LACKING customer service skills. I pre-checked and was told I would get a call when my room was ready.…
We enjoyed our stay. The location was good. The rooms were comfortable. The staff was courteous. Parking was fine. We left our cars there while we went on a cruise, and they were fine when we returned.
Had a wonderful stay while in New Orleans. We were treated extremely well and anything we had an issue with was fixed right away. Jinky was awesome and helped make our mornings great with breakfast after the late nights!
Great location, walking distance from restaurants/bars/casino. Offers a nice view of the river, very sociable and efficient staff. Special mention to Jinky who offered exceptional service early in the morning at breakfast.
Jinky and the rest of the team we’re simply incredible. Took care of our entire group all weekend with a smile and timely service. Location of the hotel is also perfect, steps away from the party but quiet and peaceful upon the return. Highly recommend.
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