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The best part of the stay was the bell hops. They explained the check-in process and that the self parking was $10 cheaper per day than valet if we didn't plan on driving around town.
The actual check-in was not real smooth. Apparently we were...More
We stayed at The Westin just before Christmas. It was our third visit to this hotel. It is my favorite New Orleans hotel for these reasons.
1. The view. The view would not matter if the room was a disaster, so it goes without saying...More
Booked through Hotwire and we could not have been more pleased with this hotel. The view from the lobby is one of the best in the city. We did not have a river view but we also didn't come to NOLA to hang out much...More
This is the actual letter I wrote to the management after they contacted me.
Dear Mr. Littles,
Thank you so much for your response. As I indicated in my survey, I have been hoteling for a long time, especially considering that I am 58 years...More
Response from earl l, Front Office Manager at The Westin New Orleans Canal PlaceResponded 1 week ago
I sincerly apologize for all the issues you had during your stay. In an effort your make it right I would like to extened a complementery one night stay at our hotel.
First of all, my trip was booked via Travelocity for 3 nights/4 days. After arriving, I was told my river view room booked almost two weeks prior, was not available and we would have to wait 1-2 hours or take a city view room. We...More
Thank Lauren H
Response from earl l, Manager at The Westin New Orleans Canal PlaceResponded 1 week ago
Unfortunately fallen short of our goal during your recent stay. Please accept our sincere apologies for the issues you had with your room readiness and room condition. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue...More
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts
District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.