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100 Iberville Street, New Orleans, LA 70130-1106
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (26)
Room & Suite (66)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 01/27/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin New Orleans
Updated 01/27/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#56 of 181 hotels in New Orleans
Location
Cleanliness
Service
Value
Travelers' Choice
Rising high above the Mississippi River, The Westin New Orleans Canal Place sits at the end of Canal Street in the famed French Quarter. Our waterfront hotel invites you to experience NOLA from a convenient perch on top of The Shops at Canal Place. Steps from the hotel, explore the boutiques along Royal Street or unwind on Bourbon Street. For a productive stay in New Orleans, we offer over 29,000 square feet of event space near the Morial Convention Center with stimulating views of the river. Dining options at the hotel include a restaurant and bar with signature breakfast and lunch options at Bistro at the Bend. Grab a refreshing cocktail at our new cocktail bar, Observatory eleven or visit our fully-equipped WestinWORKOUT® Fitness Studio. Energizing stays in the French Quarter start with pet-friendly hotel rooms and suites with Heavenly® bedding, marble bathrooms with White Tea products, 24-hour room service and more. Find your balance at The Westin New Orleans.
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Property amenities
Paid private parking on-site
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Car hire
Conference facilities
Parking garage
Paid internet
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Happy hour
Wine / champagne
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
Doorperson
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Room service
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Air purifier
Bathrobes
Safe
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
City View
Languages Spoken
English, French, Spanish
Hotel links
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291Reviews5Q+A39Room tips
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Popular mentions
Ambassador106083 wrote a review Sep 1
1 contribution
really nice hotel. nice room with a view of the Mississippi...my trip was in July..hope they survived hurricane Ida...I will come back and stay here again. The hotel is connected to an upscale mall and also just down the street from a great shopping outlet center..not to mention a beautiful riverwalk to the French Quarter!
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Review collected in partnership with this hotel
Date of stay: July 2021
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Trip type: Traveled on business
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Jennifer D wrote a review Aug 2021
Ponchatoula, Louisiana7 contributions
I used my Marriott suite night award to upgrade to a River view suite. The room smelled musty. Most likely because the air was jacked up. Once we turned it down to 65 degrees the smell somewhat went away. The bed was amazing. We slept great. The room definitely needed a deep clean. I’m a loyal Marriott member and stay in New Orleans at least once or twice a month at different properties. Most are like this when it comes to the cleanliness, probably because of staffing issues. They need to get it together because the cost is not worth the lack of cleanliness or the lack of service, which is also happening at some properties.
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Review collected in partnership with this hotel
Date of stay: August 2021
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jw1555 wrote a review Aug 2021
Washington DC, District of Columbia1 contribution
No remote in room, no trash can in bathroom, hot water did not work on Friday night, no laundry bag in closet, handset on phone did not work. Called front desk. Next day gentleman at front desk, promised to send Champagne to room since it was an engagement celebration. NEVER RECEIVED. Compensated 1/2 off room on Friday....no points offered. Bad service and not good quality. Manager never followed up with me. Shame....
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Review collected in partnership with this hotel
Date of stay: August 2021
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AggieGyrl wrote a review Aug 2021
Montgomery, Texas40 contributions45 helpful votes
My daughter accidentally left some clothes in our hotel room. I called the hotel the next day and the room had been cleaned but not yet occupied. A security staff member went to the room we stayed in and the clothes were gone. The housekeeper was asked about this (4 days later) and she denied taking them. Who else would have had access to the room and looked in dresser drawers?Security staff actually questioned if my daughter really left them there. Not at all happy with the outcome. So, don’t leave anything behind as you won’t get them back! I guess the hotel doesn’t have a lost and found. Lesson learned by my daughter as well!
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Date of stay: August 2021Trip type: Traveled with family
Room Tip: Convenient location to the Quarter! Beautiful water views!
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850Faith wrote a review Aug 2021
Tallahassee, Florida1 contribution
High class hotel and that accepts pets. Troy the Bellhop (or whatever you call them) was AWESOME!!! He was always friendly & knew the great places to eat. He wasn’t there our last night🥲. All the staff was really helpful and friendly. The hotel & rooms were very clean. This was my 2nd stay there & I love it as much as I did the first time. They were able to get us a room to accommodate my dog at 1:30 in the morning when my Airbnb was disgusting with bugs & pee smell. This has been the only hotel my dog didn’t bark the whole time at❤️ I hope all the Westin hotels accepts dogs because this will be my go to hotel. KEEP UP THE GREAT WORK WESTIN!! Your staff & hotel are awesome!!!
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Review collected in partnership with this hotel
Date of stay: August 2021
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PRICE RANGE
$129 - $406 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin new orleans canal place hotel new orleans, new orleans westin, westin canal place, westin hotel new orleans
LOCATION
United StatesLouisianaNew OrleansFrench Quarter / Warehouse/Central Business District
NUMBER OF ROOMS
462
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Frequently Asked Questions about The Westin New Orleans
Which popular attractions are close to The Westin New Orleans?
Nearby attractions include The Sazerac House (0.2 miles), The Escape Game New Orleans (0.1 miles), and Gray Line (0.3 miles).
What are some of the property amenities at The Westin New Orleans?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Westin New Orleans?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin New Orleans?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin New Orleans?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to The Westin New Orleans?
Conveniently located restaurants include Southern Candymakers, Laura's Candies, and Criollo Restaurant.
Are there opportunities to exercise at The Westin New Orleans?
Yes, guests have access to a fitness center during their stay.
Is The Westin New Orleans located near the city center?
Yes, it is 0.7 miles away from the center of New Orleans.
Are any cleaning services offered at The Westin New Orleans?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin New Orleans?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin New Orleans offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.