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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Contactless check-out
Updated 11/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin New Orleans
Updated 11/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#34 of 178 hotels in New Orleans
Location
4.9
Cleanliness
4.6
Service
4.3
Value
4.3
Travelers' Choice
Rising high above the Mississippi River, The Westin New Orleans Canal Place sits at the end of Canal Street in the famed French Quarter. Our waterfront hotel invites you to experience NOLA from a convenient perch on top of The Shops at Canal Place. Steps from the hotel, explore the boutiques along Royal Street or unwind on Bourbon Street. For a productive stay in New Orleans, we offer flexible event space near the Morial Convention Center with stimulating views of the river. Dining options at the hotel include a restaurant and bar with signature breakfast and lunch options at Bistro at the Bend. Grab a refreshing cocktail at our cocktail bar or visit our fully-equipped WestinWORKOUT® Fitness Studio. Energizing stays in the French Quarter start with pet-friendly hotel rooms and suites with Heavenly® bedding, marble bathrooms with White Tea products, 24-hour room service and more. Find your balance at The Westin New Orleans.
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Property amenities
Paid private parking on-site
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Car hire
Conference facilities
Parking garage
Paid wifi
Restaurant
Breakfast available
Happy hour
Wine / champagne
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Shared lounge / TV area
Shops
Doorperson
First aid kit
24-hour front desk
Express check-in / check-out
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Air purifier
Safe
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Harbor View
City View
Languages Spoken
English, French, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
138Restaurantswithin 0.3 miles
101Attractionswithin 0.3 miles
Contact
100 Iberville Street, New Orleans, LA 70130-1106
Getting there
Rental CarsSee rental cars from $46/day
421Reviews8Q+A55Room tips
Reviews
Traveler rating
- 269
- 72
- 38
- 22
- 21
Time of year
Traveler type
Language
Selected filters
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Popular mentions
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Most Recent
While staying at the Westin I had the opportunity to eat breakfast at the Bistro on the Bend. The service and choices were amazing. I felt so fortunate to have such amazing service with a smile and that southern hospitality from both Brett and Andrea. Great way to start my day in the birthplace of jazz New Orleans!!! Thank you both😀 Laura
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
Wonderful stay. Came to New Orleans for surgery and the hotel was extremely accommodating. Great suite with a view and all the help I needed. Restaurant servers for breakfast were especially helpful. Also, the front desk was quite accommodating my printing needs. Highly recommend the Westin for stays in New Orleans.
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Parker Sams, General Manager at The Westin New Orleans
Responded Aug 30, 2022
William A, Thank you for allowing us to accommodate you during your visit to our beautiful city. We truly hope that the surgery went well and look forward to connecting with you when your return back to New Orleans. Best, Parker
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jinky from the Bistro at the Bend and Manager Brett went out of their way to make sure we enjoyed our stay. This was our first trip to New Orleans, Louisiana. We definitely enjoyed the southern hospitality pr vided by the Westin Staff. The rooms with river view were amazing as well. We will stay here again when we return to NOLA.
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Date of stay: October 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Parker Sams, General Manager at The Westin New Orleans
Responded 2 days ago
mikejY229FE, Thank you for this five star review! We hope you enjoyed our beautiful city and what it has to offer. Southern hospitality is something that we at The Westin New Orleans practice day in and day out. We hope top see you back in the very near future! Best, Parker
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Terrific stay! We spent four nights at this property and had a really nice, restful stay. I’ve spent thousands of nights at Marriott properties and I’m really picky—and this hotel delivered. Our Suite Night Awards were honored and we had a beautiful suite overlooking the River. It was clean, the decor was pretty fresh, the bed was comfortable and the bathroom was great. Exactly as it should be. Every staff member we encountered was friendly and welcoming.
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Date of stay: October 2022Trip type: Traveled as a couple
Room Tip: If you’re a light sleeper, avoid the rooms nearest ge train tracks.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Parker Sams, General Manager at The Westin New Orleans
Responded 2 days ago
PHXroadwarrior, Thank you so very much for the five star review! We are thrilled that you enjoyed your stay, this means a lot to us, especially since you are a well travelled picky person! We hope to see you back to The Westin when your travels bring you back to The Big Easy. Best, Parker
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was treated like a Queen and my Fiancé was treated like a King. The people was friendly and showed us Nothing but respect. I got to go back. At breakfast a lady name Dedra and Jinkey was the hostesses and their service was superb. Hospitable and kind. The hotel was clean and valet parking was available and the guys were very friendly and helped with directions as well as the concierge. You go to Mew Orleans stay at the Westin. Our room was beautiful and the bed was very comfy
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
Room Tip: I was in a King room and it was spacious
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Parker Sams, General Manager at The Westin New Orleans
Responded 5 days ago
507joannb, Thank you for your sweet and thoughtful comments, not to mention the glowing five star review! We are happy that you had such a lovely stay with us and cannot wait to welcome you back with arms wide open. Cheers, Parker
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our stay at The Westin New Orleans was memorable. They have the best service on everything and even more! They were nice to make our stay extra special. My favorite part are the people who works there. They go above and beyond, especially Jinky and Brenda! Amazing people! All smiles and always happy to greet us at breakfast. They were so nice, not only to me but to my whole family. My parents love them.
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Date of stay: September 2022
Rooms
Service
Sleep Quality
Room Tip: Ask for a room with the view of Mississippi River and the French Quarter.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Parker Sams, General Manager at The Westin New Orleans
Responded 1 week ago
Arkiniki, Thank you for the wonderful feedback regarding your visit with us. We are thrilled to hear that your favorite part of your stay was the people who work here. We genuinely care about each guest and want everyone to feel like they are staying at their own home. Brenda and Jinky are amazing as they embody and represent the culture that we have at The Westin New Orleans. We cannot wait to welcome you back! Best, Parker
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great Conference at the Westin New Orleans. Convention Service Manager, Nicol Jameson was extremely helpful and so supportive of our group. Wonderful meeting. I would recommend this hotel for future meetings.
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Date of stay: September 2022Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Parker Sams, General Manager at The Westin New Orleans
Responded 1 week ago
lynnev570, Thank you so much for choosing The Westin New Orleans to host your conference. Nicol raves about how much she truly enjoyed working with you, and I know the entire team really enjoyed your group! We cannot wait to host your group again in the very near future. Best, Parker
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a great place to stay! Rooms were clean, well furnished, and looked exceptional. Service was outstanding, every effort was made to ensure a great stay. Thank you very much to Brenda and Jinky for providing great service at the delicious breakfast buffet!
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Parker Sams, General Manager at The Westin New Orleans
Responded 1 week ago
Caleb J, Thank you for this amazing five star review. The entire hotel just completed a 30 million dollar renovation and we couldn't agree more with you, our hotel looks exceptional! Thank you for the shout out to our two superstars, we will make sure to let them know! Best, Parker
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic place to stay. Rooms were clean and spacious. Great place to stay, everything was in walking distance. The breakfast buffet was delicious and the setting was clean and professional. Brenda and Jinky were especially amazing! Definitely recommend!
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Parker Sams, General Manager at The Westin New Orleans
Responded 1 week ago
V8390Fjoek, Thank you for this five star review! Brenda and Jinky are definitely gems and take such pride in the service they provide to our guests. We will see you back at The Westin soon! Cheers, Parker
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Came to New Orleans for a conference that coincided with a notification from Marriott that I had a one night stay certificate that was expiring. The conference hotel was accepting my certificate (Sheraton) so I happily chose th Westin as my base for two days before work began. I’ve been to NOLA before, but it had been decades. This hotel location is pretty good. It’s not in the French quarter, but just a short walk away. Room was really nice but it took me forever to realize that it only opened if I first pulled and then pushed. All else was great - but I swear the Marriott app said that there would be robes. The only thing I missed was a magnified mirror that was non-existent in the bathroom. Absolutely loved the 11th floor bar overlooking the quarter and the river. Drinks were great. Available food was delicious- and it made the perfect spot for my final breakfast of coffee and croissant. After my stay I did move to the Sheraton for my business conference. I’ll review that later in the week. The Westin is far superior.…
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Parker Sams, General Manager at The Westin New Orleans
Responded 1 week ago
Bill E, Thank you for you excellent feedback regarding your most recent stay with us. We truly appreciate you for choosing to stay with us and cannot wait to welcome you back when your travels bring you back to the Big Easy! Best, Parker
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$233 - $439 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin new orleans canal place hotel new orleans, new orleans westin, westin canal place, westin hotel new orleans
LOCATION
United StatesLouisianaNew OrleansFrench Quarter / Warehouse/Central Business District
NUMBER OF ROOMS
462
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Claim Your Listing Frequently Asked Questions about The Westin New Orleans
Which popular attractions are close to The Westin New Orleans?
Nearby attractions include The Escape Game New Orleans (0.1 miles), Gray Line (0.3 miles), and The Sazerac House (0.2 miles).
What are some of the property amenities at The Westin New Orleans?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Westin New Orleans?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin New Orleans?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin New Orleans?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to The Westin New Orleans?
Conveniently located restaurants include Criollo Restaurant, Drago's Seafood Restaurant, and Southern Candymakers.
Are there opportunities to exercise at The Westin New Orleans?
Yes, guests have access to a fitness center during their stay.
Is The Westin New Orleans located near the city center?
Yes, it is 0.7 miles away from the center of New Orleans.
Are pets allowed at The Westin New Orleans?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin New Orleans offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Westin New Orleans?
The staff speaks multiple languages, including English, Spanish, and French.