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The Westin New Orleans

Traveler (170)
Room & Suite (82)
Videos (3)
What is Travelers’ Choice?
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About

#33 of 342 hotels in New Orleans
Location
4.9
Cleanliness
4.7
Service
4.5
Value
4.4
Travelers' Choice
Rest easy at The Westin New Orleans. Our hotel in New Orleans, Louisiana, is located at the end of Canal Street in the famed French Quarter. After a busy day, unwind at our fully-equipped WestinWORKOUT® Fitness Studio, or enjoy on-site dining at Observatory Eleven and Bistro at the Bend.
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Property amenities
Paid private parking on-site
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Parking garage
Paid wifi
Restaurant
Breakfast available
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Shared lounge / TV area
Shops
Doorperson
First aid kit
24-hour front desk
Express check-in / check-out
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Safe
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
City View
Languages Spoken
English, French, Spanish
Hotel links
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716Reviews9Q+A100Room tips
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Popular mentions
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Most Recent
Vacation36401819785 wrote a review Nov 2023
1 contribution1 helpful vote
I enjoyed my stay there and the restaurant was awesome the people were so loving I’d like to shout out Dedra Bret Khy and Jinkey they provided excellent service I will definitely be back to enjoy myself again
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from katie obrien, General Manager at The Westin New Orleans
Responded 2 days ago
Good Morning! We are so glad you enjoyed your time with us! We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Angela wrote a review Nov 2023
Spring, Texas1 contribution1 helpful vote
Kudos's to the Bristol Team @the Westin New Orleans. Service and experience simply fantastic! New Orleans was a great place but the Team at the Westin made it first class Dedra, Ky, Brett, and Jinkey we will return because of you.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from katie obrien, General Manager at The Westin New Orleans
Responded 2 days ago
Good Morning! Always love to hear this about the team! We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ebony O wrote a review Nov 2023
Spring, Texas2 contributions4 helpful votes
I was blown away by my positive experience at this first class hotel and restaurant. I however want to specifically point out my breakfast experience with Ms.Dedra, Ky, Brett and Jinky. This group is first class. They not only took care of us, but found time to make recommendations for entertainment and historical monuments along the downtown area. We will definitely be coming back. Ebony
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from katie obrien, General Manager at The Westin New Orleans
Responded 2 days ago
Good Morning! We very much appreciate your feedback on your experience and will be sharing this with the team!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lahcrista P wrote a review Nov 2023
1 contribution1 helpful vote
Visit New Orleans for the Thanksgiving holiday to see family. I visited the breakfast buffet & was greeted quickly by the host Ky who was very pleasant & welcoming. Ky seated our party & soon as we were seated we were greeted by our server Dedra. She was very knowledgeable, polite, friendly & was able to handle our party of four very quickly & she paid attention to every detail with no errors. The food was delicious. I would like to thank the manager Brett who came to our table to make sure we were ok. Also, I would like to thank Jinkey as well; she was so sweet too. The teamwork at this restaurant was nothing shortly of amazing. When me or family visit again; I will make sure we visit again.
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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Response from katie obrien, General Manager at The Westin New Orleans
Responded 2 days ago
Good Morning! We love to hear this! We are so glad you enjoyed your stay with us! I hope you come back and see us again soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
shyone p wrote a review Nov 2023
Houston, Texas1 contribution
Me and my family were in town for the bayou classic for 3 Day I enjoyed the buffet and Dedra wonderful customer service she remembered my egg order each day I'd also like to thank KY the young lady at the Door Brett and Jinkey I'll definitely be returning.
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Amy L wrote a review Nov 2023
1 contribution
Vanessa and Jalen were the nicest people at the front desk had a really nice stay would recommend 100 percent really nice staff and really nice restaurant and I love that it’s next to a lot of nice places like restaurants and places to go shopping.
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Date of stay: February 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Nice place close to everything and close to this really nice candy apple shop Mr. Apple and a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from katie obrien, General Manager at The Westin New Orleans
Responded 4 days ago
Good Morning! We are so thrilled you enjoyed your experience! Come back and see us again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Julie S wrote a review Nov 2023
Concord11 contributions8 helpful votes
We moved here after a few days at a different hotel. Our room looked out at the river and we watched the cargo ships and barges go by. The location is absolutely perfect - close to the action but just far enough from Bourbon St. There is water with cucumber or fruit in it in the lobby. The doorman smiled and opened the door for us. The front desk staff was friendly. The breakfast buffet with mimosas was great. And the bartender made a fantastic sazerac.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Get a room looking out at the river.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from katie obrien, General Manager at The Westin New Orleans
Responded 5 days ago
Good Morning! Thank you so much for staying with us and we are so excited you enjoyed your stay! We hope to see you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daniel S wrote a review Nov 2023
4 contributions1 helpful vote
Highly recommend this place. Great location near canal and walkable distance to bourbon street and near the casino. The food and drinks at the bar are good with a good view from the 11th floor, the gym is great for a hotel. Room is a great place to sleep and comfortable. I would stay here again.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from katie obrien, General Manager at The Westin New Orleans
Responded 5 days ago
Good Morning! We love to hear this feedback! Please come back soon to see us at Westin Nola!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Char G wrote a review Nov 2023
4 contributions2 helpful votes
My friends and I had a girls getaway. Hotel was clean and spacious enough. Restaurant brunch was the best part of our stay in the hotel. Jinky and Brett were so attentive and friendly . Superb service and food was amazing!
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from katie obrien, General Manager at The Westin New Orleans
Responded 5 days ago
Good Morning! We are so very happy you enjoyed your stay! I hope you come back soon to see us!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dwaine S wrote a review Nov 2023
2 contributions
I travel to Nola several times a year and prefer to stay at Marriott properties. The Westin is at the top of the list for customer service. The front desk is always welcoming! Viridiana and the others always provide excellent customer service! Highly recommend staying here.
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Date of stay: October 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from katie obrien, General Manager at The Westin New Orleans
Responded 1 week ago
Good Evening We love to hear this! We hope to see you again soon and will be sharing this with the team!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$187 - $355 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin new orleans canal place hotel new orleans, new orleans westin, westin canal place, westin hotel new orleans
LOCATION
United StatesLouisianaNew OrleansFrench Quarter / Warehouse/Central Business District
NUMBER OF ROOMS
462
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THE WESTIN NEW ORLEANS - Updated 2023 Prices & Hotel Reviews (LA)

Frequently Asked Questions about The Westin New Orleans
Which popular attractions are close to The Westin New Orleans?
Nearby attractions include Gray Line (0.3 miles), The Escape Game New Orleans (0.1 miles), and The Sazerac House (0.2 miles).
What are some of the property amenities at The Westin New Orleans?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Westin New Orleans?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin New Orleans?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin New Orleans?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to The Westin New Orleans?
Conveniently located restaurants include Observatory Eleven, Daisy Dukes French Quarter, and Drago's Seafood Restaurant.
Are there opportunities to exercise at The Westin New Orleans?
Yes, guests have access to a fitness center during their stay.
Is The Westin New Orleans located near the city center?
Yes, it is 0.7 miles away from the center of New Orleans.
Are pets allowed at The Westin New Orleans?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin New Orleans offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Westin New Orleans?
The staff speaks multiple languages, including English, Spanish, and French.