Q&C HOTELBAR NEW ORLEANS, AUTOGRAPH COLLECTION $84 ($̶1̶1̶7̶) - Updated 2019 Prices & Hotel Reviews - LA

nice little gem close to the FQ

this is a lovely boutique style hotel, well located in NO. it's a short walk from the french quarter and the convention center, so fairly well located without being too chaotic. a couple of good coffee shops nearby. rooms aren't terribly large and the concrete floors may not…

Date of stay: June 2019

A lovely Hotel in the heart of NOLA!

I love this hotel. It is a truly unique boutique hotel. I have stayed here a few times and I always love when work brings me to NOLA as I get to stay here. The staff are all amazing. They welcome me by name, they gave me an upgrade this time and even offered a wine sample…

Date of stay: June 2019

Hello PrickelyPear and thank you for the 5 star review! We truly appreciate the loyalty you have shown us and are thankful you continue to return. Tammy is such a great bundle of energy in the restaurant. I spoke with her this morning regarding your review and she was extremely excited. She and the team here take such great pride in the service they give. I want to especially thank you for mentioning that the rooms are super clean. Housekeeping can often be the unsung team of the hotel though we know how hard they work and the great job they do. We recognized them this morning based on your feedback for their efforts. We hope to have you back soon. Safe travels. -JQ

Historic Setting, Great Hotel

Great hotel with a location about a half mile from the Convention Ctr. in one direction and the French Quarter in another. Cool building that used to be a railroad station. Lobby and bar/restaurant on one side of the street and more guest rooms across the way. the rooms are…

Date of stay: June 2019

Hello Anywhere_I_Can and thank you for the 5 star review! I am glad you enjoyed the history of our building with the Queen and Crescent railroad as it truly is unique and ties into our Autograph Collection brand. We focused on keeping that design but adding the modern conveniences in the rooms with those same amenities you mention. But I agree that is is the team here, like CeCe, who helps make our hotel special. I will absolutely recognize her for her efforts. This review means even more given your loyalty to Marriott. We hope to have you back soon. Safe travels. -JQ

No hot water in shower, no recourse

Getting to the hotel was easy, and valet worked fine even though the kid taking the car should probably be educated about manners. No, you can't take the top down on the convertible – your job is to park the car, not joyride. At least they asked, I suppose that's a positive. …

Date of stay: June 2019

Hello marquisdestade and thank you for the review. I apologize as we did have water issues that were more significant than originally thought. While we have since fixed it the true root cause of the issue, I understand how frustrating this was for our guests. But once we discovered this bigger issue, we have resolved it and have not had any complaints since. But I agree with you 100% that we should have been more empathetic and apologized. We did indeed track and send our team to every room and it was that tracking that led us to find that root cause. But not apologizing is inexcusable and I will absolutely address this with the team. You should have received a personal email communication from me with my contact as I reach out to all departing guests to ensure they are satisfied. However, if you did not see that, please reach out to me at jquilio@qandc.com so I can make this right for you. I look forward to that opportunity to win you back. Safe travels. -Joseph Quilio

Wonderful Hotel and Staff

We stayed this past weekend and really enjoyed the hotel and location. It was clean and the staff was super friendly. It’s in the perfect area and everything is a quick walk. The moment we arrived we were greeted by Keith. He was so helpful and friendly our entire visit we…

Date of stay: June 2019

Hello sarajones147 and thank you for the 5 star review! Keith is such a rock star for us and we are grateful he is a part of our team. Of course it is always nice to hear you have a clean hotel and our housekeeping team does a great job in that area. But I agree that the people make the difference and I look forward to sharing your feedback with Keith and the entire team for their efforts. We hope to have you back soon. Safe travels. -JQ

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Q&C HotelBar New Orleans, Autograph Collection

Q&C HotelBar New Orleans, Autograph Collection

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